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알로힐라니 리조트 와이키키 비치 여행 후기

5 out of 5
알로힐라니 리조트 와이키키 비치
2490 Kalakaua Avenue, Honolulu, HI

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 2103개 이용 후기 중 1053개" "
평점 8 - 좋아요. 2103개 이용 후기 중 478개" "
평점 6 - 괜찮아요. 2103개 이용 후기 중 286개" "
평점 4 - 별로예요. 2103개 이용 후기 중 165개" "
평점 2 - 너무 별로예요. 2103개 이용 후기 중 121개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

dong un

2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 24일
Aloha Dong Un, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed every aspect of your stay at our hotel. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

JIYOUNG

2024년 2월에 10박 숙박함
답변 제공: Guest Services 님, 2024년 2월 23일
Aloha Jiyoung,Mahalo for choosing to stay with us at Alohilani. We greatly appreciate your perfect rating. We're glad you enjoyed your entire stay, and we're excited to welcome you again in the future.Mahalo,Guest Services

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 1월 16일
Aloha,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Myungoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 8박 숙박함
답변 제공: Guest Services 님, 2024년 1월 8일
Aloha Myungoo, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

youngjoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 좋고 시설대비 가격도 좋고 가성비 좋은 듯 합니다. 다음에 오면 또 묵을 의사 있어요.
2024년 1월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 1월 8일
Aloha Youngjoo, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our perfect location and exquisite facilities. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 - 좋아요

EUNHO

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 1월 8일
Aloha EUNHO,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

8/10 - 좋아요

seonyoung

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
후기들 보면서 가장 걱정했던게 청소였는데 청소를 이틀에 한번하는게 진짜였어요! 수건같은 경우는 바로바로 말하면 가져다주셨어요. 수영장이용도 너무 좋았고, 주변에 먹거리도 많고, 바다가 정말가까워요. 1층 뒷문으로 나가면 바로 와이키키 해변이 촤악~!! 다음에 하와이 여행을 또 갈 기회가 생긴다면 또 가고 싶어요^^
2023년 12월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 1월 8일
Aloha Seonyoung,Mahalo for staying with us and bringing this to our attention. We sincerely apologize for not surpassing your expectations. Ensuring an outstanding guest experience remains our utmost priority, and we genuinely appreciate your feedback. The appropriate department has been informed about the issue, and we are committed to taking additional measures to address this matter. Should you wish to discuss your stay further, please feel free to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

JEONGOH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 좋고 다 맘에 듭니다. 단지 방음이 확실히 문제가 있긴 하더라구요~ 옆방 대화소리가 다 들려요~
2023년 12월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 1월 7일
Aloha JEONGOH,Mahalo for choosing to stay with us and sharing your experience. Thank you for your kind words about our excellent location. We are sorry to hear that we may have fallen short of meeting your expectations in any way. Your feedback is valuable to us, and we will use it to improve our services even further. We are delighted to have had the opportunity to host you, and we hope to see you again soon.Mahalo nui loa,Guest Services

8/10 - 좋아요

Yong chee

2023년 12월에 6박 숙박함
답변 제공: Guest Services 님, 2023년 12월 29일
Aloha Yong Chee,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We are excited to talk about your stay with you.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

YoonHee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
조식이 포함이였는데 전체 이용가능한게 아니라 일부분이였고 조식 뷔페 이용을 원할 경우 추가 비용이 발생하였습니다. 당연히 조식 포함이라고해서 조식 뷔페로 생각했는데 이부분은 사전에 안내가 필요할 것 같습니다.
답변 제공: Guest Services 님, 2023년 11월 6일
Aloha YoonHee, Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

8/10 - 좋아요

Hye Jung

2023년 3월에 4박 숙박함

10/10 - 훌륭해요

solun

2022년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 12월 7일
Aloha Solun, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are so thrilled with your perfect rating. We had a great time having you as our guests and we look forward to your return.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

DAWOON

2022년 11월에 6박 숙박함
답변 제공: Guest Services 님, 2022년 11월 29일
Aloha DAWOON, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are so thrilled with your perfect rating. It was a pleasure hosting you, and we look forward to having you again.Mahalo nui loa,Guest Services

8/10 - 좋아요

Seung Woo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Nice service
답변 제공: Guest Services 님, 2022년 11월 16일
Aloha Seung Woo,Mahalo for choosing ‘Alohilani for your recent stay in Honolulu. We greatly value your feedback and are glad to hear that you liked our top-notch service. It was a delight hosting you. As you plan your upcoming trip to Honolulu, please don't hesitate to get in touch if we can be of any assistance.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Gyeongtae

2022년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 11월 7일
Aloha Gyeongtae, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your rating and we are delighted to hear that you had a wonderful experience. It was a pleasure hosting you. In the meantime, please feel free to reach out if we can be of any help in planning your next trip to Honolulu! Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Gyuseok

2022년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 11월 7일
Aloha Gyuseok, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your rating and we are delighted to hear that you had a wonderful experience. It was a pleasure hosting you. In the meantime, please feel free to reach out if we can be of any help in planning your next trip to Honolulu! Mahalo nui loa,Guest Services

8/10 - 좋아요

Jonghee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
수영장이 매우 훌륭하다. 수영장 안에 풀 바가 있어서 칵테일을 한 잔 하거나 간단한 음식을 먹으며 쉬기도 좋다.
2022년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 10월 25일
Aloha Jonghee, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're glad you enjoyed our relaxing facilities. We're thrilled to hear that you had such a great time, and we appreciate your feedback. We're looking forward to welcoming you back soon. In the meantime, please don't hesitate to contact us if we can be of any assistance in planning your next trip.Mahalo nui loa, Guest Services

10/10 - 훌륭해요

Haeje

2022년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 10월 13일
Aloha Haeje, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly appreciate your perfect rating. We're glad you had a great time during your stay, and we look forward to hosting you again in the future.Mahalo nui loa,Guest Services

8/10 - 좋아요

Jae Hyuk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
룸 클리닝이 제공되지 않았으나 수건은 원하는 만큼 제공되어 큰 문제는 없었다.
2022년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 10월 4일
Aloha Jae Hyuk , Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly appreciate your high rating. We had a great time hosting you, and we're excited to welcome you again in the future.Mahalo nui loa,Guest Services

4/10 - 별로예요

Mina

2022년 9월에 3박 숙박함
답변 제공: Guest Services 님, 2022년 9월 27일
Aloha Mina,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly appreciate your rating. If you wish to discuss your stay further, please feel free to reach out to us directly. Once again, thank you for staying with us. Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Yohan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러운 곳이였다. 리조트 피는 사악했다. 다 합쳐서 사십 낸거같다. 그래도 이곳의 수영장과 좋은 풍경은 다시 생각 해도 너무 좋았다. 와이키키해변도 매우 가까워서 좋고 다 좋았던거 같다
2022년 9월에 5박 숙박함
답변 제공: Guest Services 님, 2022년 9월 27일
Aloha Yohan, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are greatly delighted by your kind words and your perfect rating. It was a pleasure to host you. In the meantime, please feel free to reach out if we can be of any help in planning your next trip to Honolulu! Mahalo nui loa,Guest Services

4/10 - 별로예요

SEUNGBAE

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3성급 수준
부분오션뷰, 킹베드, 클럽룸에 묵었는데 전반적인 룸 상태나 컨디션이 4-5성급은 안됩니다. 3성급 정도의 호텔과 비슷합니다.
2022년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 9월 5일
Aloha Seungbae! Thank you for taking the time to complete our survey, your feedback is truly appreciated and will be shared with our team in efforts to improve our service standards. Thank you for choosing 'Alohilani Resort Waikiki Beach! Mahalo.

4/10 - 별로예요

SOHEE

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청소를 매일 안 해주고 욕실이 너무 작음
2022년 8월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 9월 6일
Aloha Sohee! Thank you for taking the time to complete our survey, your feedback is truly appreciated. We will share these comments with our respected departments in efforts to improve our service standards. It was a pleasure being able to host you on our beautiful island, we hope to see you again soon! Thank you for choosing 'Alohilani Resort Waikiki Beach. Mahalo Nui Loa!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 4박 숙박함
답변 제공: Guest Services 님, 2022년 8월 23일
Aloha our valued guest, thank you for taking the time to write us a review! Your feedback is valuable to us as we continuously seek for improvement. Mahalo for allowing 'Alohilani to be a part of your Hawaiian experience. We look forward to the opportunity to service you again!.

10/10 - 훌륭해요

??

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
수영장 시설이 아주 깨끗 매일매일 공연이 있어 편안
2022년 8월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 8월 23일
Aloha our valued guest, thank you for taking the time to write us a review! Your feedback is valuable to us as we continuously seek for improvement. Mahalo for allowing 'Alohilani to be a part of your Hawaiian experience. We look forward to the opportunity to service you again!.

6/10 - 괜찮아요

TAEJAE

2022년 6월에 3박 숙박함
답변 제공: - Guest Services 님, 2022년 6월 27일
Aloha Taejae, thank you for taking the time to complete our survey. We are sad to hear that your stay wasn't perfect. We apologize for the lapses in service you experienced during your stay. We hope you had a safe departure home and look forward to hosting your stay once again. Mahlao!

8/10 - 좋아요

KYOUNGHONG

2022년 6월에 5박 숙박함
답변 제공: Guest Services 님, 2022년 6월 27일
Aloha Kyounghong! Thank you for taking the time to complete our survey, your positive feedback is truly appreciated. We're glad to see you had a great stay with us! Mahalo for choosing 'Alohilani Resort Waikiki Beach and we hope to see you again. A Hui Hou!

10/10 - 훌륭해요

soli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: - Guest Services 님, 2022년 5월 22일
Aloa Soli, thank you for staying with us and for taking the time to complete the survey. We're very happy to hear that you enjoyed your stay with us. We look forward to hosting your stay once again and continuing to meet your expectations. Mahalo!

10/10 - 훌륭해요

Yoon Young

2022년 5월에 2박 숙박함
답변 제공: - Guest Services 님, 2022년 5월 20일
Aloha Yoon Young, thank you for taking the time to complete the survey. We are so happy to hear that you were enjoying your stay with us. We look forward to hosting your stay once again and continuing to meet your expectations. Mahalo & Aloha!

2/10 - 너무 별로예요

BOSEUL

2022년 4월에 1박 숙박함
답변 제공: 'Alohilani Resort Guest Services 님, 2022년 4월 28일
Aloha BOSEUL! Thank you for staying with us and taking the time to provide a review. As we strive for 10s, we were hoping you could tell us more about your experience so that we may work on improving in those areas. Your feedback is essential in our effort to improve our service standards. & is greatly appreciated. Thank you for choosing 'Alohilani Resort Waikiki Beach

2/10 - 너무 별로예요

Yusik

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하지도 않고 정신 없는 서비스에 다시는 가고싶지 않아요
2021년 12월에 3박 숙박함
답변 제공: -Guest Services 님, 2021년 12월 30일
Aloha Yusik Ohana, mahalo for taking the time to complete our survey. We noticed low scores and comments. Your feedback is essential in our effort to improve our service standards. I apologize for the lapses in service you had experienced during your stay. We hope you had a safe departure home. We wish to host your stay once again to get a chance to meet your expectation. Mahalo!

10/10 - 훌륭해요

Carolyn 님, Corona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was fabulous.5 star..My room had a balcony with a mountain and ocean view on the 30th floor super dope. The food was amazing The pool area deck was a fabulous environment. Money well spent.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Aloha Carolyn, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our stunning scenery, sumptuous food options, and exquisite amenities. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 - 좋아요

Teresa

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was nice but the first room I had was not clean but they did move me so that was good they had a good response. The pool, area and staff were very nice. Overall good experience just the first night not goo.
2024년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Aloha Teresa,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our exquisite amenities and excellent staff. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Your valuable feedback will be carefully incorporated into our continuous efforts to enhance our services. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

8/10 - 좋아요

Jean-Francois

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location. Many restaurants all around. Great beach, great stores All around great hotel
2024년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Aloha Jean-Francois, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Ryann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Michah in the Longboard Lounge is the most attentive and considerate host. Absolutely loved him!
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Aloha Ryann, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Arnav

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked my stay at the resort. Very close to the beach and area is quite happening.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Aloha Arnav, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Annie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Partial Ocean view was actually a pretty great view!
2024년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Aloha Annie, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. We're glad you liked our stunning scenery. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 - 좋아요

Van

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Aloha Van, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

6/10 - 괜찮아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This was my first stay at this resort, as I usually stay at the Marriott but wanted to try a different hotel. The lobby area and small restaurant were very nice. The reception staff and service was very friendly. The pool area was too small, not enough chairs and with the placement of the other hotels the sun does not shine on the pool for a long period of time. The area by the outside bar was big, but the chair cushions were a bit old and dirty. They also have a private area for VIP guests, and for an entire 10 days, I did not see one person in that area. It would be nice if they opened it so as people who want to sit outside but maybe not by the hustle of the pool could enjoy some quiet time. The pool menu was limited and not very good. Pricing is expensive but that is par for the course in Hawaii. The actual rooms were very small and smelled of old "hotel", and the air conditioning was extremely loud. The bathroom was also extremely small. Room service was very good as the beds and towels were always made and replaced in a timely manner. Getting chairs and towels for the beach, you had to walk down the street to another "shop" for those, they were not provided within the hotel which was very inconvenient. Overall, I would give it 3 out of 5 stars as we really only slept there but I probably wouldn't stay again.
2024년 5월에 8박 숙박함
답변 제공: Guest Services 님, 2024년 5월 19일
Aloha Andrea, Mahalo for choosing to stay with us and sharing your experience. We are glad you liked our elegant lobby and welcoming staff. However, we sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Narine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 5월 19일
Aloha Narine, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We appreciate your positive feedback regarding your recent stay at our hotel. It brings us great joy to hear that every aspect of your experience was enjoyable. Our team is dedicated to providing outstanding service and ensuring that our guests' satisfaction remains our top priority. Hosting you is a pleasure. We would be delighted to welcome you back for another exceptional stay in the future.Mahalo nui loa,Guest Services

8/10 - 좋아요

Cheri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was easy and the front desk staff was very friendly and helpful. Room was nice spacious and clean bed was very soft and comfy. The shower could have had better water pressure. Over all it was a very nice place to stay and would stay there again on our next trip Oahu
2024년 5월에 10박 숙박함
답변 제공: Guest Services 님, 2024년 5월 19일
Aloha Cheri, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our comfortable room. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Shingo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
昼も夜もプールが良かった。
2024년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 5월 19일
Aloha Shingo, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit and that you enjoyed our alluring pool. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Valerii

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful place to relax. Everything was at the highest level.
2024년 5월에 6박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Aloha Valerii, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed every aspect of your stay at our hotel. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

6/10 - 괜찮아요

toshi

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
リッチはいい
2024년 5월에 8박 숙박함
답변 제공: Guest Services 님, 2024년 5월 16일
Aloha Toshi,Mahalo for this feedback regarding your recent stay with us. We extend our sincere apologies for not meeting your expectations. If it is convenient for you, we would greatly appreciate the opportunity to discuss your recent stay, to gain insights into how we could have enhanced your experience. Please do not hesitate to reach out to us directly. We are looking forward to the opportunity to discuss with you about your stay.Mahalo nui loa,Guest Services

6/10 - 괜찮아요

Melanie

좋아요: 청결 상태
Bathrooms were super tiny, beautiful hotel but lacks some amenities.
2024년 5월에 7박 숙박함
답변 제공: Guest Services 님, 2024년 5월 14일
Aloha Melanie,Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll incorporate them for necessary improvement in the future. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 5월 15일
Aloha Ivan, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front entrance and the coffee shop inside on the first floor.
2024년 5월에 7박 숙박함
답변 제공: Guest Services 님, 2024년 5월 13일
Aloha Dennis, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and enjoyed our exquisite hotel. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Akiko

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
カピオラニ公園まで徒歩で行ける、プールあり、ビーチの目の前で子連れには最適でした。
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 13일
Aloha Akiko, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We're also thrilled you found our hotel family-friendly and enjoyed our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Jesha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was good. Only thing I didn’t like was no room service and the bathrooms are kind is small. Other then that everything was great.
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 13일
Aloha Jesha, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We greatly appreciate your feedback and we've shared them with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 - 훌륭해요

Ivy 님, Irvine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice, great location and clean. Room was nicely appointed but the Bathroom was too small.
2024년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 5월 13일
Aloha Ivy, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed our perfect location. We're also glad you enjoyed our cleanliness, prime location, comfortable room, and cleanliness. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services