해변/바다 전망

더 트윈 핀 호텔 여행 후기

3.5 out of 5
더 트윈 핀 호텔
2570 Kalakaua Ave, Honolulu, HI

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1554개 이용 후기 중 734개" "
평점 8 - 좋아요. 1554개 이용 후기 중 442개" "
평점 6 - 괜찮아요. 1554개 이용 후기 중 221개" "
평점 4 - 별로예요. 1554개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 1554개 이용 후기 중 64개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설
Cons and pros
우려했던 벌레는 없었음 방음이 안돼 옆 방 목소리가 크게 들리는 것은 단점
2024년 1월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 2월 23일
Aloha! Thank you for your feedback. We will be addressing your concerns.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다음에 이용하고 싶지않은 호텔
호놀룰루 마라톤 참가로 대회장 가까운곳으로 예약. 이용하였는데..다시는가고 싶지 않은 호텔입니다. 위생, 청결, 서비스. 시설, 금액은비싸고, 모두 마음에 들지 않았지만 예약했기에 어쩔수 없이 이용했다. 개미도 많았고 먼지도 많았다. 런드리도 없어서 불편했다
2023년 12월에 7박 숙박함
답변 제공: the Twin Fin 님, 2023년 12월 19일
Aloha. Thank you for sharing your feedback. We apologize for the negative experience and that your stay was not to your expectations. We have addressed your concerns with our Management team. Mahalo!

6/10 - 괜찮아요

WOO JEONG

가족 여행
좋아요: 청결 상태
The location of the hotel was quite good. The room condition was very old and the shower booth in particular was very cramped and uncomfortable. All of the front desk employees are friendly, but the front desk employees desperately need service mindset training. If customer service is annoying, you can just quit your job. When explaining things to customers, I tried to explain and teach them like a machine. Improvement is desperately needed!!!
2023년 11월에 3박 숙박함
답변 제공: The Twin Fin 님, 2023년 11월 29일
Aloha WOO JEONG. Thank you for sharing your feedback. We apologize for the negative experience and that your stay was not to your expectations. We have addressed your concerns with our Management team. Mahalo!

4/10 - 별로예요

Youngjun

2023년 9월에 3박 숙박함
답변 제공: the Twin Fin 님, 2023년 11월 28일
Aloha Youngjun! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

leah

2023년 7월에 3박 숙박함
답변 제공: The Twin Fin 님, 2023년 7월 19일
Aloha leah! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Hwiwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: The Twin Fin Hotel 님, 2023년 2월 8일
Aloha Hwiwon! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 - 좋아요

seonhyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 1월에 8박 숙박함
답변 제공: The Twin Fin 님, 2023년 1월 25일
Aloha seonhyung! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Patrick

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could not have been better.
2024년 5월에 7박 숙박함

10/10 - 훌륭해요

Alejandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will definitely be coming back loved everything about it!
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Lucy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here in 2023 and I’m glad I stayed again. They added a lot more stuff to their amenities
2024년 5월에 4박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 27일
Thank you for taking the time to complete our survey. Thank you for choosing The Twin Fin!

10/10 - 훌륭해요

GLORIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함

8/10 - 좋아요

kendrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is dated but clean for the most part. It’s in a very convenient area, and plenty of places to eat.
2024년 5월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 27일
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can’t beat the location, the hotel restaurant had great food and entertainment, right across the street from the beach. Can’t say enough great things about this vacation
2024년 5월에 5박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 27일
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

8/10 - 좋아요

Alejandra Castro

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Parking is not the best. It had valet parking for $52 a day. Some of the valet drives were rude, and would switch up the rules all the time. Not what I expected for valet parking.
2024년 5월에 7박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the negative experience. Your comments have been shared with the appropriate departments so that they may be addressed.

6/10 - 괜찮아요

Karl Markus 님, San Francisco

좋아요: 직원 및 서비스
2024년 4월에 7박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 27일
Thank you for taking the time to complete our survey. Thank you for choosing The Twin Fin!

8/10 - 좋아요

Mae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 11박 숙박함

10/10 - 훌륭해요

David 님, Denver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a partial ocean view room on the 21st floor facing Diamond Head with a great view of Waikiki. The Park Shore Waikiki blocked our view of Diamond Head. The staff was very friendly. The location is EXCELLENT!! We checked out and hiked Diamond Head (reservation required) and left our luggage stored at the hotel. That worked out great since we were boarding our cruise ship much later in the day.
2024년 5월에 2박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome hotel! Friendly staff and prompt service.
2024년 5월에 4박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Neha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay at the hotel. The views are just amazinggg. We stayed in the ocean front view room.
2024년 5월에 3박 숙박함
답변 제공: Fernando 님, 2024년 5월 26일
Aloha Neha, thank you for your kind words and we are so happy you enjoyed the view. We truly appreciate your feedback. Mahalo nui loa!

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff. Better dining options would be helpful.
2024년 5월에 8박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

2/10 - 너무 별로예요

Bryan A

2024년 5월에 3박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 26일
Thank you for taking the time to complete our survey.

8/10 - 좋아요

Yutaka

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
ありがとうございました。
2024년 5월에 3박 숙박함
답변 제공: Fernando 님, 2024년 5월 26일
Aloha Yutaka, thank you for taking the time to review our resort. Your feedback is valuable to us. Mahalo!

10/10 - 훌륭해요

Cynthia L Navarro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was right across the beach and close to different dining options. I will definitely stay again here.
2024년 5월에 4박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Kareem Maged Ramez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beach front!
2024년 5월에 10박 숙박함
답변 제공: Fernando 님, 2024년 5월 26일
Aloha Kareem, Thank you for taking the time to send your review. We are delighted you enjoyed our beach front property.

8/10 - 좋아요

Nathanael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view from our room was amazing. Everything was walking distance from our hotel (restaurants, shopping, the beach). Hotel staff was always quick and very friendly. Oh and the a/c blew nice and cold.
2024년 5월에 7박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Jazmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to beach!
2024년 5월에 4박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love to be so close to the beach. Property clean and staff very helpful
2024년 5월에 3박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was really nice The view of Waikiki beach and Diamond Head was amazing. Good location very walkable.
2024년 5월에 7박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 - 좋아요

Dung Chi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
None
2024년 5월에 6박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Thank you for taking the time to complete our survey. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 - 좋아요

Yanet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing view
2024년 5월에 7박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay
2024년 5월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 23일
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 - 좋아요

Frankie Allen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place. Glad we went there. It was very close to the beach and walkable to everything right next to the zoo great food and bars around just a real good place.
2024년 5월에 4박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property and location
2024년 5월에 5박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 23일
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and pool.
2024년 5월에 2박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 22일
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

2/10 - 너무 별로예요

Anthony 님, Torrance

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t like that my girlfriend slipped in the bathtub on the very first day of our trip. All they did was have her fill out an incident report with no compassion toward the situation. Also we killed 3 bugs in the room over the course of 2 days. Very disgusting. Done with the Twin Fin
2024년 5월에 1박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the negative experience. Your comments have been shared with the appropriate departments so that they may be addressed.

2/10 - 너무 별로예요

Anthony 님, Torrance

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charge $60 resort for and there’s no daily housekeeping, pool closes at 8pm and we had to kill 2 bugs in our room
2024년 5월에 3박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 22일
Aloha. Thank you for sharing your feedback. We apologize for the negative experience and that your stay was not to your expectation. We have addressed your concerns with our Management team. Mahalo!

10/10 - 훌륭해요

KOSUKE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
オーシャンビューがめちゃくちゃよかった!
2024년 5월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 22일
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

4/10 - 별로예요

Madison

2024년 5월에 5박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 23일
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 - 좋아요

Delbert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, needs a few updates, great location for the beach, lots of walking everywhere else. All in all I would stay here again.
2024년 5월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 22일
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

2/10 - 너무 별로예요

Robert

2024년 3월에 5박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 23일
Aloha Robert! Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Thank you for choosing The Twin Fin!!

10/10 - 훌륭해요

Darin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes it is older. Yes it could be cleaner. No it is not a resort setting. But if you know that going in, you will not be disappointed. The oceanfront view is amazing, especially if you like to people watch. The staff is very helpful. Lots to do around the hotel.
2024년 5월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 21일
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio gracias
2024년 5월에 5박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 21일
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 - 괜찮아요

Fay

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Great location, great partial ocean view, terrible room. The room was so damp that our wet clothing would not dry. The bathroom was dirty with black mold around the tub. The curtains had black mold on the bottoms as well. If you don’t get your beach gear from the rental place first thing in the morning, you will be out of luck by 10am
2024년 5월에 8박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 21일
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Kenji

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at ocean side room. Beautifle viewing. I suppose they are providing the ocena side room with most reasonable proce at wikiki beach.
2024년 5월에 3박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 24일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

4/10 - 별로예요

Jennifer

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The Hotel it’s really old they definitely need to renovate
2024년 5월에 6박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 21일
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Nicole Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 21일
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 7박 숙박함
답변 제공: The Twin Fin 님, 2024년 5월 21일
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 - 좋아요

Mark B 님, Phoenix

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For a mid price range property we were very satisfied!
2024년 5월에 5박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 19일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 - 좋아요

Priyank

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in waikiki without breaking your budget.
2024년 5월에 4박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 19일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

2/10 - 너무 별로예요

TOMOHIRO

Hello, my name is Tomohiro Haraki and I stayed at thetwinfin hotel from April 25, 2024. I didn't eat, drink, or use the pool at the hotel, but I was charged $180.46. request a refund
2024년 4월에 3박 숙박함
답변 제공: D.K Ku 님, 2024년 5월 19일
Mahalo for your feedback. Your feedback is greatly appreciated and I look forward to hearing from you. The resort fee is mandatory fee that you have to pay for your reservation. If you have any question, please feel free to let us know.