게시일: 2019. 8. 15 , Expedia
only good thing about this motel was the location, only property we could find which was close to the ferry terminal, very run down, rooms were dark dull and dank, nobody on reception desk when we arrived wandered around like a lost soul looking for someone, very expensive for what you get, my advice book somewhere else
호텔 매니지먼트의 의견
2019. 8. 16에 The Horseshoe Bay Motel(호텔 매니지먼트)에 의해 작성
I'm sorry to hear you didn't enjoy your stay with us, we would have loved to have met your expectations. If only you would be a little more specific on what you felt was "run down" The last renovation to this Motel was 10 years ago, I don't believe this is what you would call a rundown motel. We take pride in our Motel our rooms are clean, our beds are comfortable, we provide exceptional customer service to our guests, If you arrived at a time when the office was unattended it was most likely because we were attending to another guests needs, like providing extra pillows, information about the area, we also may have been in our linen room, we are a small business so we wear many hats, sorry if this was an issue for you. Our price is comparable to all the other Motels/Hotels on the North Shore, unfortunately Vancouver and the surrounding areas do have high summer rates for accommodations. We feel our pricing is fair. Perhaps if you had of brought these issues to our attention when you were here, we may have been able to make your stay more enjoyable.Thank you for taking the time to submit a review. Hopefully the rest of your travels are happy ones.