총 273개 실제 이용 고객 후기를 기반으로 한 평점
4.2 객실의 청결도
4.3 서비스 및 직원
3.8 객실의 편안함
3.8 호텔 상태
익스피디아 실제 이용 고객 후기
실제 이용 고객이 작성,
게시일: 2019. 8. 15 , Expedia
only good thing about this motel was the location, only property we could find which was close to the ferry terminal, very run down, rooms were dark dull and dank, nobody on reception desk when we arrived wandered around like a lost soul looking for someone, very expensive for what you get, my advice book somewhere else
호텔 매니지먼트의 의견
2019. 8. 16에 The Horseshoe Bay Motel(호텔 매니지먼트)에 의해 작성
Hello,
I'm sorry to hear you didn't enjoy your stay with us, we would have loved to have met your expectations. If only you would be a little more specific on what you felt was "run down" The last renovation to this Motel was 10 years ago, I don't believe this is what you would call a rundown motel. We take pride in our Motel our rooms are clean, our beds are comfortable, we provide exceptional customer service to our guests, If you arrived at a time when the office was unattended it was most likely because we were attending to another guests needs, like providing extra pillows, information about the area, we also may have been in our linen room, we are a small business so we wear many hats, sorry if this was an issue for you. Our price is comparable to all the other Motels/Hotels on the North Shore, unfortunately Vancouver and the surrounding areas do have high summer rates for accommodations. We feel our pricing is fair. Perhaps if you had of brought these issues to our attention when you were here, we may have been able to make your stay more enjoyable.Thank you for taking the time to submit a review. Hopefully the rest of your travels are happy ones.
실제 이용 고객이 작성,
게시일: 2019. 8. 6 , Expedia
The property has been totally renovated. Friendly, very helpful staff and very clean rooms. We enjoyed our stay!
실제 이용 고객이 작성,
게시일: 2019. 7. 31 , Expedia
We stayed here as it was so convenient for the Horseshoe Bay Ferry to Vancouver Island, which we were taking at 6.30am the following morning.
As others have commented, the motel has little kerb appeal and the rooms are tired. For what it is, it is overpriced and, in hindsight, we would have been better to stay closer in to Vancouver with a slightly longer drive in the morning.
All the rooms face onto the well lit street and there is no blackout, the room doors have glass at the top with no curtain - we tried to hang a towel over the glass. The main light in the room didn't work and we had to share a coffee cup as there was only one. Our room was hot and stuffy.
Horseshoe Bay itself is very pretty and there are plenty of places to eat.
실제 이용 고객이 작성, 거주지: Otterburn Park
게시일: 2019. 7. 24 , Expedia
Nice little motel in Horseshoe Bay. Very clean and within walking distance to the harbour. Would stay there again!
실제 이용 고객이 작성,
게시일: 2019. 7. 11 , Expedia
실제 이용 고객이 작성,
게시일: 2019. 6. 17 , Expedia
실제 이용 고객이 작성,
게시일: 2019. 6. 17 , Expedia
Room was very nice. Furniture was nice and very different. No air conditioning and room was musty smelling. Had to leave door open for 30 minutes upon arriving to changes the air. Ceiling fan over bed helped with sleeping. Overall nice room but a bit pricey for not having air.
실제 이용 고객이 작성,
게시일: 2019. 6. 15 , Expedia
실제 이용 고객이 작성,
게시일: 2019. 6. 11 , Hotels
The patio outside r room
실제 이용 고객이 작성,
게시일: 2019. 5. 27 , Expedia
