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Hotel Ismael

3.5 star property
Hotel in Santiago with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Ismael

Outdoor pool
Interior
Outdoor pool
Exterior
Staircase
Hotel Ismael sits in central Santiago, near the historic Plaza de Armas. Guests can enjoy the outdoor pool, poolside bar, peaceful garden, in-room WiFi, and luggage storage. The helpful staff and on-site library enhance the comfortable experience.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is ₩212,764
₩212,764 total
Oct 27 - Oct 28

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Premium bedding, minibar, in-room safe, desk

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Hotel Ismael is in the entertainment district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Hipodromo Chile or Movistar Arena.
Visit our Santiago travel guideOpens in a new window
Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Plaza de Armas - 12 min walk - 1.0 km
  • Medical Center Hospital Worker - 17 min walk - 1.5 km
  • Palacio de la Moneda - 2 min drive - 1.4 km
  • San Cristobal Hill - 6 min drive - 2.0 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 15 min drive

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Emporio La Rosa - ‬1 min walk
  • ‪Mulato - ‬3 min walk
  • ‪Holy Moly - ‬2 min walk
  • ‪The Singular Santiago, Lastarria Hotel - ‬2 min walk

About this property

Hotel Ismael

Hotel near Costanera Center
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Ismael. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), an elevator, and smoke-free premises
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
  • A front-desk safe, 1 meeting room, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Ismael offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping, and desks

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9.0 out of 10, Wonderful, 660 reviews
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₩193,134 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ismael?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Ismael on Oct 27, 2025 start from ₩212,764, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ismael pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ismael?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Ismael provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 55 per vehicle applies.

Where is Hotel Ismael located?

Located in Downtown Santiago, this hotel is within 1 mi (2 km) of Forest Park, Palacio de la Moneda, and Medical Center Hospital Worker. Costanera Center is 2.7 mi (4.3 km) away. Bellas Artes Station is only a 4-minute walk and Catholic University Station is 8 minutes.

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Reviews

Hotel Ismael Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 253 out of 373 reviews
Rating 8 - Good. 94 out of 373 reviews
Rating 6 - Okay. 13 out of 373 reviews
Rating 4 - Poor. 9 out of 373 reviews
Rating 2 - Terrible. 4 out of 373 reviews

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super-friendly & helpful. The location was very central to many sightseeing spots & good restaurants. The common areas were very impressive and security was taken seriously.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Stayed 2 nights in Jun 2025

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Stayed 1 night in Jun 2025

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great hotel and perfect location
Stayed 2 nights in Dec 2024

10/10 Excellent

Naum

Liked: Cleanliness, staff & service
Very good hotel. A lot of help from staff, very good breakfast,great area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Clean, friendly, great location
Stayed 4 nights in Feb 2025

8/10 Good

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and easy access to museums
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mellow environment with very helpful staff. It is also well located within walking distance of a number of attractions.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, good location, walkable, staff were very good. Highly recommended
Stayed 6 nights in Feb 2025

8/10 Good

Rafael Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal. Excelente comida.
Stayed 9 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all the good places in the central area.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

What a wonderful hotel; great service , comfy rooms and amazing location…highly recommend !
Stayed 2 nights in Jan 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice and friendly people, good breakfast, clean and quiet. The bottle of wine and little swimming pool was another bonus
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location… very easy to walk all over g th he main tourist areas of Santiago Staff was so accommodating and friendly and helpful Would highly recommend it to everyone
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Very friendly service. Nice area. Great breakfast. If I’m ever in Santiago again I would stay here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Great staff. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Stayed 4 nights in Jan 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel in a central location. Listeria is a very safe area across and the hotel is well located directly across from Parque Forestal.
Stayed 1 night in Nov 2024