책상, 노트북 작업 공간, 무료 WiFi, 침대 시트
예약 가능 여부 확인

모텔 6 뉴포트 뉴스, 버지니아 여행 후기

2 out of 5
모텔 6 뉴포트 뉴스, 버지니아
797 J Clyde Morris Blvd, Newport News, VA

이용 후기

6.0
평점 10 - 훌륭해요. 554개 이용 후기 중 99개" "
평점 8 - 좋아요. 554개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 554개 이용 후기 중 112개" "
평점 4 - 별로예요. 554개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 554개 이용 후기 중 142개" "

6.4/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

George

가족 여행
별로예요: 편의 시설/서비스
This is one of the cleaner motels in the area in the under $125 per night price. Everything worked and everything was clean. There appear to be some locals that live here that are not too quiet and there is a guy living here and he keeps his dog in his SUV but otherwise I had no complaints.
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 2일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - 좋아요

Clayton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet getaway
2024년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 2일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Elkan

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Emily

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Regina

별로예요: 청결 상태
Everything what wrong
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Lateefah

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
They dont offer breakfast.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 20일
Hi Joseph, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 - 너무 별로예요

Kyia

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Belinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed my rest here. Very clean rooms. Very friendly people. Just wish the bedding was softer. Overall it was a great stay and now i don't see them on hotels.com.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 26일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Jason

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and nobody bothered us
2023년 9월에 7박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 26일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

8/10 - 좋아요

Robin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함

4/10 - 별로예요

Alvin

좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Need pest control maintenance
2023년 9월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 18일
Hi Alvin,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 - 너무 별로예요

Kyia

2023년 9월에 1박 숙박함

8/10 - 좋아요

Neyda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's good for sleeping time. In general if I have to stay short time trip. I'll booking again
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Neyda, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 - 괜찮아요

William

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Darwin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really bad
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Azir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good for me just the floor kinda dirty
2023년 7월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Azir, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ecellent area. Accessible parking.
2023년 7월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Gabriella Y

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They wouldn’t let the guest check in even though I paid in full for the room. Seeking refund.
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 - 괜찮아요

Stanley

가족 여행
Clean, quiet, get what you pay for hotel !
older hotel, no upgrades, you basically get what you pay for. No morning coffee, however, daily maid service. No shampoo or lotion, however, daily soap and clean towels. Would stay here again, however, don't expect "extras". Basic , clean, get what you pay for hotel.
2023년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Stanley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Andrea

2023년 7월에 1박 숙박함

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good budget motel. Easy access to major roads. Clean. My only problem was the shower head was clogged and very little spray. I reported defect to room service maid but problem not repaired. Could have been resolved in 5 minutes with new shower head.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hi Charles, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

2/10 - 너무 별로예요

Jason

연인과의 여행, 가족 여행
The bed was very uncomfortable and the mattress had rips and tears in it. The mattress was stained and did not seem clean. Also, the floor in the hotel room was very sticky. I checked out of the room a day early because I did not feel comfortable staying in such an unclean room.
2023년 6월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 18일
Hi Jason,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 - 별로예요

Darrell

연인과의 여행
별로예요: 직원 및 서비스
They ended our room with out our permission and presence
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 18일
Hi Darrell,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Amanda Elllen

2023년 7월에 1박 숙박함

8/10 - 좋아요

YuLonda

연인과의 여행
Good place
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
Hi YuLonda, Thank you for positively rating your stay!! Maz K. #Team6

2/10 - 너무 별로예요

mark

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arrival, check in was easy. Got to our room, microwave had been stolen and door previously kicked in and deadbolt would not latch. Went to front desk asked for another room. Had to wait first for maintenance to attempt to repair door. Could not be repaired, moved to another room. The new room was obviously a smoking room and I had paid for nonsmoking. It stunk. Went back to desk to ask for a room change because my children and I did not want to smell cigarette smoke and was told that it was not a smoking room but there was nothing they could do about people smoking in it previously and was given some febreeze spray. There is a difference between a room occasionally smoked in and one smoked in all the time. The spray did not help. Upon further examination of the room, turns out the mini fridge in this room did not work and the bathroom door wouldn’t close. At this point I gave up. We decided to spend as little time at our room as possible. But it doesn’t end there, on our final morning when we got up to leave, another guest of the motel (im assuming) decided to smash a beer bottle next to my car door which had to be removed from under my vehicle before I could leave. Worst motel experience ever!!!!!
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
Hi Mark, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6

8/10 - 좋아요

Keila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's was ok
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 - 좋아요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Ruth

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked through Expedia and was charged 32.00 more when I arrived I checked out 10:45 am the day I was suppose to They charged me a extra day that I was not there .. I didn’t go to office on check out but the maids were at the door when I left. They will not refund my money. I paid cash for the two nights I booked and was I’ve charged total of 209.78 then Sunday the day I left they charged me 88.39. I have contacted my bank and the BBB .. it was the worse place I ever stayed in and obviously don’t care if they commit fraud on your debit card !!
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 26일
Hi Ruth,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 - 별로예요

Victoria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff tried to deny my son's military dependent ID saying that it was not a "real ID". That was the first of many issues we had with them some of the issues where; gum stuck to the night stand, dirty sheets, the door not shutting correct just to name a few. Don't waste your time staying here.
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Victoria, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 - 훌륭해요

Dough

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

Terrible… couldn’t get enough linen. The door had a whole were it looked like it had been kicked in… the tub was nasty and broke. I guess you get what you pay the price for 😩😩😩😩
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Kelly

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for the money, clean rooms and courteous staff
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Kelly,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Needs to be updated. Furniture was peeling or broken. Alot of cigarette burns on furniture an linens. Smoke smell filled the air. Staff wasn't that friendly.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 30일
Hi Traveler, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. Maz K. #Team6

10/10 - 훌륭해요

Teshayla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

4/10 - 별로예요

Scott

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Felicia

2023년 4월에 2박 숙박함

8/10 - 좋아요

Kaylen

좋아요: 직원 및 서비스, 편의 시설/서비스
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Remote
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Erin

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Raul

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible!
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Raul,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to stires
2023년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 17일
Hi Hector,Thank you for the perfect rating!!Maz K.#Team6

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was nice and the convenience parking. Did not like the the tv didn't work the whole stay. I went to the office and let them know. Their response was to unplug the core then plug it back up. However, it still wasn't working.
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 11일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6