Thank you very much for your good punctuation Changyong! We hope to welcome you again in the future.

Greetings from hotel Royal passeig de Gràcia. I would like to thank you for choosing the Royal passeig de Gràcia hotel on the occasion of your last visit to Barcelona and for sharing your experience. I am glad to read that you enjoyed your stay with us and that the service we gave exceeded your expectations. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards. Patricia Rodríguez General Manager

¡Muchas gracias por su puntuación!

Dear guest, I would like to thank you for choosing the Royal Passeig de Gracia Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Expedia. I am glad to read that you enjoyed your stay with us and that the service we gave exceeded your expectations. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Patricia Rodriguez General Manager

Dear guest, I would like to thank you for choosing the Royal Passeig the Gracia Hotel on the occasion of you last visit to Barcelona and for sharing your experience on Expedia. I regret to learn that you were not satisfied in several hotel areas and would like to apologize for that. The situation that you describe is not indicative of our usual standards, and please rest assured that we are currently investigating what took place during your stay to make the experience so far below your expectations. Best regards, Patrícia Rodríguez General Manager

Dear Mr. Hwang, I would like to thank you for choosing the Royal Passeig de Gracia Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Hotels.com. I am glad to read that you enjoyed your stay with us and that the service we gave exceeded your expectations. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Patricia Rodriguez General Manager

Dear guest, I would like to thank you for choosing the Royal Passeig de Gracia Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Hotels.com. It is my pleasure to read how highly you valued most of the hotel areas, especially the breakfast. However, I regret to learn that you were not 100% satisfied and I would like to apologize for that. When and if we happen to fail meeting our clients’ expectations, we sincerely appreciate to be made aware as we need to understand and progress. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Patrícia Rodríguez General Manager

Dear guest., I would like to thank you for choosing the Royal Passeig de Gracia Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Booking. It is my pleasure to read how highly you valued most of the hotel areas. However, I regret to learn that you were not 100% satisfied and I would like to apologize for that. When and if we happen to fail meeting our clients’ expectations, we sincerely appreciate to be made aware as we need to understand and progress. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Best regards. Patrícia Rodríguez General Manager

Dear Mr. Mrs., I would like to thank you for choosing the Royal Passeig de Gracia Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Expedia. I am glad to read that you enjoyed your stay with us and that the service we gave exceeded your expectations. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Patricia Rodriguez Directora General

Dear Jongmin, I would like to thank you for choosing the Royal Passeig de Gracia Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Booking. I am glad to read that you enjoyed your stay with us and that the service we gave exceeded your expectations. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Patricia Rodriguez Directora General

Dear Anonymous, Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback! Best Regards, Patricia Rodriguez Directora

I look forward to welcoming you back in the not too distant future. Best Regards, Patricia Rodriguez Directora

Dear Anonymous, Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback! Best Regards, Patricia Rodriguez Directora

Dear Mr. Lee, I would like to thank you for choosing the Royal Passeig de Gracia Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Booking. I am glad to read that you enjoyed your stay with us and that the service we gave exceeded your expectations. I want to thank you once again for your feedback and I look forward to welcoming you back in the not too distant future. Kind regards, Patricia Rodriguez Director

Thanks for staying with us. We appreciate your feedback!

Dear Amy, Thank you very much for your kind review.It is truly rewarding to know that our dedication to maintaining impeccable room cleanliness and hotel condition has resonated with you. Your commendation of the service provided by our team fills us with pride, as our aim is always to create an environment that feels like home for our guests. Furthermore, we are thrilled that our room amenities contributed to the enjoyment of your stay at Royal Passeig de Gracia.Thank you once again for your kind words, and please know that our doors are always open for you.It would be a pleasure to welcome you back. Estela, Guest Relations Manager

Dear Naoko,Thanks for taking the time to review your stay at our hotel.We are thrilled to hear that you found our accommodations to be immaculate and well-appointed, reflecting the high standards we strive for at Royal Passeig de Gracia.We regret that you encountered a service issue with one of our front desk team members. Please be assured that we are committed to providing exceptional service to all our guests, and your experience is not indicative of our usual standards. Our staff is typically known for their attentive and helpful demeanor, and we are disappointed that we fell short in this instance.Your kind words about the daytime front desk staff are greatly appreciated and reassure us that our efforts to create a welcoming atmosphere are well received. We look forward to the opportunity to serve you again and provide the high-quality service you deserve.We all hope that we may have the pleasure of welcoming you back in the future. Estela, Guest Relations Manager

Estimada huésped,Muchísimas gracias por la valoración que le otorgó al Royal Passeig de Gracia.Nos complace enormemente saber que nuestro hotel cumplió con sus expectativas en general y que la ubicación le resultó cómoda para disfrutar de la ciudad. Además, es un placer escuchar que nuestro desayuno fue de su agrado.En cambio, lamentamos sinceramente la situación ocurrida con su medicación. Entendemos la importancia de estos asuntos y tomamos nota para revisar nuestros procedimientos y asegurarnos de que la comunicación y la gestión de objetos olvidados sean siempre claras y eficientes para nuestros huéspedes.En el Royal Passeig de Gracia, nuestra misión es proporcionar una experiencia excepcional y su retroalimentación es crucial para nosotros. Le agradecemos una vez más por resaltar los aspectos positivos de su estancia y por permitirnos mejorar.Esperamos tener el placer de recibirle de nuevo en un futuro cercano.Estela, Guest Relations Manager

Dear Jonathan,Thank you for such a positive review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to seeing you again in the future.Best regards,Mireia, Guest Relations Manager

Estimado Arturo,Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente.Atentamente,Mireia, Guest Relations Manager

Estimado huésped,Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros.Es una alegría saber que nuestra ubicación fue de su agrado, permitiéndole disfrutar plenamente de la bella ciudad de Barcelona. Nos complace que haya encontrado los cuartos cómodos y a su gusto, reflejando nuestros esfuerzos por ofrecer una estancia de calidad. La limpieza es una de nuestras máximas prioridades y su reconocimiento es muy valioso para nosotros.La condición de nuestras instalaciones es el resultado del trabajo constante de nuestro equipo, y nos enorgullece que haya percibido el hotel en óptimas condiciones. Por último, pero no menos importante, su apreciación hacia nuestro servicio nos motiva a seguir manteniendo los altos estándares que caracterizan al Royal Passeig de Gracia.Ojalá muy pronto pueda tener la oportunidad de volver a visitarnos. Reciba nuestros saludos más afectuosos,Mireia, Guest Relations Manager

Dear Trevor,Thank you so much for your positive feedback following your stay.We are thrilled to hear that our prime location in the heart of Barcelona left a lasting impression on you, and that you could enjoy the exceptional views of the Sagrada Familia from our rooftop restaurant and bar. It's wonderful to know that the cleanliness of our rooms, the condition of our hotel, and the service provided by our dedicated team met your expectations.While we are pleased with your overall positive feedback, we noted your comment regarding room amenities. We continuously strive to offer well-appointed rooms for our guests' comfort and convenience, and we hope that the range of amenities provided still contributed positively to your stay.We are committed to delivering an experience that combines cosmopolitan design with the comfort and service you enjoyed, and we couldn't be happier to know that these elements of your visit were to your satisfaction.We hope to welcome you back in the future.Best wishes,Mireia, Guest Relations Manager

Apreciado Oscar,Muchas gracias por sus comentarios.Nos alegra mucho que haya depositado su confianza en el Royal Passeig de Gracia eligiéndonos como su hotel de confianza durante estos días que ha pasado en Barcelona. Confiamos en que se lleve un magnífico recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Muchísimas gracias por su confianza y sepa que estaremos a la espera de recibir la grata noticia de su vuelta. Un saludo muy cordial,Mireia, Guest Relations Manager

Dear Amela,Thank you for sharing this positive review.We're thrilled to hear that our prime location contributed to a great stay and that you found the cleanliness of our rooms to be up to your expectations. It's also pleasing to know that our room amenities met all your needs. Our team takes great pride in providing excellent service, so we are happy that this was reflected during your visit.We look forward to welcoming you back. Best wishes,Mireia, Guest Relations Manager

Dear Rachel,Thank you for this kind review about your recent visit.We're thrilled to hear that you enjoyed the spaciousness and cleanliness of our rooms, as well as the variety and quality of our breakfast offerings. It's always rewarding to know that our efforts in providing comfortable accommodations and a delightful start to the day are appreciated by our guests. Our team takes great pride in maintaining high standards of cleanliness and condition throughout the hotel, and your recognition of these aspects truly means a lot to us. We also note your rating on service and would love to hear more about how we can further enhance your experience for an even higher satisfaction next time.We look forward to welcoming you back on a future occasion. Best wishes,Mireia, Guest Relations Manager

Caro Edmundo,desde já expressamos o nosso agradecimento pela sua avaliação.É um prazer saber que a limpeza do quarto e as condições do nosso hotel atenderam plenamente às suas expectativas, bem como o serviço prestado por nossa equipe. Nossa prioridade é oferecer uma estadia memorável e parece que conseguimos isso durante a sua visita. A dedicação ao conforto e satisfação dos nossos hóspedes é refletida em cada detalhe, desde a qualidade do sono proporcionada pelas nossas camas até o alto padrão de limpeza que mantemos.Esperamos recebê-lo novamente. Atenciosamente,Mireia, Guest Relations Manager

様。この度はRoyal Passeig de Graciaにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございましたカサミラやその他の観光スポットを楽しんでいただけたようで光栄です。お部屋の清潔さやホテルの状態、サービスについても高い評価をいただき、スタッフ一同、大変嬉しく思います。当ホテルはバルセロナの中心に位置し、お客様に快適な滞在を提供できるよう努めております。またのお越しをお待ちしております。Mireia, Guest Relations Manager

Dear Pinar, Thank you for this review of your recent stay.We're delighted to hear that our prime location and the convenience of our parking facilities met your expectations, and it's great to know that our staff provided excellent service during your check-in and check-out process. We truly appreciate your kind words regarding these aspects of your stay. However, we apologize for the inconvenience you faced with the elevator. While we do have two elevators to serve our guests, it seems that during your stay, one was out of order, and we understand how frustrating the wait must have been, especially on a rainy day. Please rest assured that we are attentive to these matters to ensure that all our facilities are functioning properly for a smooth and comfortable experience.We look forward to welcoming you back in the future. All the best.Mireia, Guest Relations Manager

Dear Iris,We really appreciate your feedback.We're delighted to hear that you found the room design interesting and appreciated the service provided by our team. Our goal is to create unique experiences for our guests, and we're glad that these aspects stood out to you. Regarding the shower design, while our contemporary rooms are designed to provide a sense of openness and modernity, we understand that this may not meet everyone's preferences. Rest assured, we maintain a high standard of cleanliness and hotel condition, ensuring a comfortable stay for all our guests.The whole team hope that we may see you again in the future. Kind regards,Lenín Marte, Front office Manager

Dear Paul, Thank you for reviewing your stay at our hotel.We're delighted to hear you appreciated our hotel's convenient location, as well as the friendliness of our staff. It's great to know these aspects made a positive impact on your visit. We're sorry to hear that certain aspects of your room did not meet your expectations. Our hotel strives to provide accommodations that balance style and comfort, and it seems we fell short in this instance. As for the concerns regarding the bathroom design and the noise from our rooftop bar, your comments are very important to us, and we're always looking for ways to improve our guest experience. We're also pleased to note that despite these issues, you found our hotel to be clean and appreciated the condition of our facilities and the service provided by our team.We hope to welcome you back in the future. Best wishes,Mireia, Guest Relations Manager

Estimado Rodrigo,Gracias por tomarse el tiempo de compartir su experiencia con nosotros en esta plataforma.Nos alegra saber que la ubicación del hotel fue de su agrado y cumplió con sus expectativas. En cuanto a sus comentarios sobre la fachada y las habitaciones, queremos destacar que nuestro hotel se enorgullece de su diseño cosmopolita y siempre estamos atentos a los detalles que puedan realzar la experiencia de nuestros huéspedes. Aunque algunas habitaciones pueden parecer más compactas, ofrecemos diferentes categorías y tamaños que se adaptan a las necesidades individuales, como nuestras habitaciones Superior con Terraza y las suites que proporcionan espacios más amplios y vistas privilegiadas.Esperamos nos conceda otra oportunidad para brindarle una mejor experiencia.Cordiales saludos,Lenín Marte, Front office Manager