Dear Elly,Thank you for always patronizing Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are happy that you have always had a wonderful time here.We look forward to keep hosting you.Best Regards,Grace John,Heri Heights Serviced Apartments.

Dear Elly,Thank you for always choosing to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad you had a pleasant stay with us. We would be delighted to continue hosting you in the future.Best Regards,Grace John,Heri Heights Serviced Apartments.

Dear Johannes,Thank you for having chosen to stay at Heri Heights Serviced Apartments and also for taking your time to review us on this platform. We would be happy to be hosting you while you are in Nairobi.Best Regards,Grace John,Heri Heights Serviced Apartments.

Thank you for the rating on the Expedia platform.

Thank you for taking your valuable time to rate us

Thank you for taking your valuable time to rate us

Dear Candace,Thank you for having chosen to stay with us at Heri Heights and for taking time to review us on this platform. Your feedback is very important to us as it helps to improve on our areas of weakness so as to provide the best services to our guests. We sincerely apologize for the challenges you encountered and we promise to do better and ensure such does not happen again. On the other hand we are glad we were of help to you and you loved your stay with us. We would be glad to host you again in the future.Have a beautiful 2023.Kind Reagrds,Grace John,Front Office Team Leader.

Dear Richard, Thank you for taking your precious time to review us on Expedia platform. We appreciate your feedback concerning the challenges that you experienced during your stay as this helps us to improve on our product and service delivery to give the best hospitality services in Nairobi Kenya. About the internet issue this has been resolved and the management has come up with a back up plan to mitigate in case of such scenario in future. Thank you once again for choosing us during your visit to Nairobi and we look forward to hosting you once again in a near future. Warm regards

Dear Elly, Thank you for choosing and staying at Heri Heights Serviced Apartments and for reviewing us on this platform, we are delighted to note that you find our place amazing with huge rooms. We are looking forward to hosting you again once you visit Nairobi.

Thank you for taking your valuable time to rate us online.

Hello, Thank you for the rating regarding our property. We are glad that you enjoyed your stay with us and look forward to hosting you again during your next visit. Kind Regards, Carol. Heri Heights Serviced Apartments Front Desk Agent

Dear David, Thank you for your great feedback. We are glad that you enjoyed your stay and look forward to hosting you again in the near future. Kind regards, Carol Muchendu. Front Desk Agent.

Thank you for your response, we appreciate your feedback and we shall be working hard to maintain and or improve our establishment's status in order to better accommodate our guests. Thank you for booking with us.

Thank you for the positive review. We always work towards ensuring that we exceed our guests' expectation, by providing top notch hospitality services. We look forward to hosting you again at Heri Heights.

Dear Richard, Thank you for taking your time to review us,we highly appreciate your feedback.We glad to know that your stay was great and the staff were helpful. We look forward to your next visit. Kind Regards, Fancy Ronoh. Reservations agent.

Kara Karin, Tack för att du har tagit dig tid att granska oss, vi uppskattar din feedback. Vi glädde oss att veta att du älskade boende, frukost och taxi tjänster, incheckningen var bra.Vi ser fram emot att värd dig igen. Vänliga Hälsningar, Fancy Ronoh Reservationer Agent

Dear Christopher, Thank you for your great review. We are glad that you enjoyed your stay with and look forward to hosting you in the near future. Kind regards, William Ndoto General Manager

Dear Duke, Thank you for your review. We continually look at improving our restaurant menu. Kind regards, William Ndoto General Manager

Dear anonymous guest, We are glad that you enjoyed our facilities and will into improving our food delivery timings at the Palm Cafe restaurant. Thank you and we look forward to your next visit. Kind regards, William Ndoto General Manager

Dear Youraku, Thank you for your review. I have noted your concerns. Please note that the taxi rates are standard charges applied by the subcontracted professional taxi companies onsite. In regards to the restaurant, we will look into improving our quality and service delivery. Thank you and we look forward to welcoming you back in the near future. Kind regards, William Ndoto General Manager

Dear Mr. Trond Odden, Thank you for your wonderful review. We are glad you enjoyed your stay with us and we look forward to hosting you during your next visit to Kenya. Thank you. Kind regards, William Ndoto General Manager

Hi Eugene, Thank you for your positive comment. We are glad you enjoyed your stay. Kind regards, William Ndoto General Manager

Hi Mr. Lars Korn, Noted with thanks, we are glad you enjoyed the fauna and gardens. Kind regards, William Ndoto General Manager

Noted with thanks.

Dear James, Thank you for your candid feedback. We look forward to improving on the areas of concern mentioned. Kind regards, William Ndoto General Manager

Dear Joshua, Thank you for your wonderful review. We are glad that we met your expectations and we will continue to set high hygiene standards. We look forward to hosting you again during your next visit to Kenya. Thank you. Kind Regards, William Ndoto General Manager

Dear Guest, Thank you for your positive feedback. Please note that we have posted our directions on our website for easier locating (http://heriheights.com/location.html). All in all, we are glad that your stay was comfortable and we look forward to hosting you during your next visit to Nairobi. Thank you and kind regards, William Ndoto General Manager

Dear Danielle, We regret the noise disturbance from the church and university next door. Please note these were isolated incidences and we have made follow up with the relevant authorities to ensure they tone down the noise disturbance. We hope that you will consider our property for your next visit. Thank you. Kind regards, William Ndoto General Manager

Dear Timothy, We have noted your comments regarding the serenity of our property, of which most clients prefer, as opposed to chaotic external noise disturbance. All in all, we are glad that you enjoyed your stay with us and look forward to your next visit. Thank you. Kind regards, William Ndoto General Manager

Dear Trish, Thank you for your candid review. Kindly note that we have placed corrective measures in place to ensure that our restaurant breakfast service is up to standard. We look forward to hosting you again. Thank you. Kind regards, William Ndoto General Manager

Hi John, Thank you for your wonderful review regarding our property. We are glad to you enjoyed your stay and look forward to hosting you again during your next visit. We also appreciate your recommendation to other travellers, thank you.