숙박 시설의 전망
예약 가능 여부 확인

버자야 보 발론 베이 리조트 & 카지노 여행 후기

4 out of 5
버자야 보 발론 베이 리조트 & 카지노
Bel Ombre Rd, Mahé Island

이용 후기

6.6
평점 10 - 훌륭해요. 578개 이용 후기 중 58개" "
평점 8 - 좋아요. 578개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 578개 이용 후기 중 181개" "
평점 4 - 별로예요. 578개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 578개 이용 후기 중 56개" "

6.8/10

청결 상태

6.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

JONGMIN

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
식사가 좋음
식사가 좋았습니다.
2018년 9월에 4박 숙박함
답변 제공: Nexi Dennis 님, 2018년 10월 8일
Dear Jongmin, Warm Greetings from Berjaya Beau Vallon Bay! It gives us immense pleasure to read your comments. We are so pleased to know that you enjoyed your stay with us. It was a true pleasure to have you stay with us, especially on a memorable and special vacation. We hope it won’t be long before you plan another trip to Berjaya Beau Vallon Bay Resort and Casino. See you soon! Best regards from the sunny Seychelles,

4/10 - 별로예요

TERRY

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
We like the property and have stayed here many times, but this time we found many faults eg on arrival the tv wasn't working one of the remotes was missing the safe was broken had to fix it, the spar had Alge coming out of the jets then the power went out as there was a short in the spa It went on and on. usually we have some faults but this time it was a litany of faults . This time one plus was the only time we had hot water all the time . We stayed at the HENNESSY hotel in MAURITUS and we could not fault it, and it was a 4 star hotel. We doubt we will stay at Berjaya again , pity as the beach and the property surrounds make for a great stay
2023년 12월에 9박 숙박함
답변 제공: Berjaya Management 님, 2024년 1월 20일
Dear Terry, Warm Greetings from Berjaya Team!Thank you for choosing our hotel and for taking your time for rating us.We sincerely apologize for the inconvenience caused during your stay. Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations!Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Des améliorations à apporter
Pas d'animation ni en journée, ni en soirée. Marelas à ressorts qui vous fait mal. Restaurants Canton et Pizzeria service trop long, 2h pour dinner. Bâtiment necessitant une rénovation. Piscine et qualité des repas corrects.
2023년 12월에 7박 숙박함
답변 제공: Berjaya Management 님, 2023년 12월 19일
Dear Valued Guest, Warm Greetings From Berjaya Seychelles!Thank you for the constructive review. We sincerely apologize for the inconvenience caused during your stay. Kindly give us another opportunity to make your stay a memorable one. With kind regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 9박 숙박함
답변 제공: Berjaya Management 님, 2023년 12월 9일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 - 별로예요

Sofia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bra läge på stranden men dyrt hotell.
Väldigt långsam incheckning vi fick vänta 45 min fast vi var där sent på eftermiddagen. Hårda sängar men fin strand. Dyrt på hotellet.
2023년 10월에 1박 숙박함
답변 제공: Berjaya Management 님, 2023년 10월 31일
Dear Sofia ,Warm Greetings from Berjaya Team Seychelles!Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 - 괜찮아요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location reception good service rest slow and not attentive to guests. Shame because location prime. More staff meetings needed on guests requirements.
2023년 6월에 7박 숙박함
답변 제공: Berjaya Management 님, 2023년 7월 14일
Dear Michael, Warm Greetings from Berjaya Seychelles !Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino.Our sincere apologies for the inconvenience caused during your stay. We have shared your comments with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations.We look forward for another opportunity to greet and serve you again with our Seychellois hospitality.Best island regards,

6/10 - 괜찮아요

Laurent

출장 여행
별로예요: 직원 및 서비스
2023년 7월에 4박 숙박함
답변 제공: Berjaya Management 님, 2023년 7월 14일
Dear Laurent, Warm Greetings from Berjaya Seychelles Team !Thank you for choosing our hotel and for taking your time to write a review to us :) Our hotel aims to provide a truly unique experience to our guests. We look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,

8/10 - 좋아요

Hubert Silvester

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is a decent place to stay and inexpensive compared to other places, however it is by no means cheap. A few annoying things: even though there are two people checking in the room, they give you only one key. They had to actually cut out an extra key for me at the price of SCR 150(abt USD 20, no refund upon return of the key). There are no elevators - the 2 flights of stairs in the scorching heat was quite something. When climbing up the said stairs there are nice picture glass windows but they are dirty, which is really bad as this is the first impression of the hotel you get as you go up to your room. All in all, our stay was pleasant. The girls at the reception desk were very courteous and helpful; especially as our luggage had gone astray in the airline system. The room service was good. The bed was comfortable. Out of the 3 restaurants, two of them were very good but expensive. The pizzeria resto was not especially good. The busboys at reception were very helpful to carry our luggage up and down the infernal stairs. Would I go back to stay there one day? Yes, I would!!!
2023년 3월에 19박 숙박함
답변 제공: Berjaya Management 님, 2023년 4월 21일
Dear Hubert Silvester, Warm Greetings from Berjaya Seychelles ! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay.We have shared your comments with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

8/10 - 좋아요

Eva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful beach
The hotel is right on a beautiful beach with lots of lounge chairs. Swimming is great with just enough waves to make it fun. The Indian restaurant on site has really good food.
2023년 2월에 4박 숙박함
답변 제공: Berjaya Management 님, 2023년 2월 14일
Dear Eva, Warm Greetings from Berjaya Team!Thank you for choosing our hotel and for taking your time for rating us with 8 out of 10.Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations!Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,

10/10 - 훌륭해요

Gernot

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schöne und günstige Unterkunft direkt am Meer, Frühstück in Ordnung, Lage gut.
2022년 11월에 6박 숙박함
답변 제공: Berjaya Management 님, 2022년 11월 16일
Dear Gernot, Warm Greetings from Berjaya Team!Thank you for choosing our hotel and for taking your time for rating us 5 out of 5.Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations!Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,

8/10 - 좋아요

Dio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is good but i did not like that my soap were not being replaced and my towel were not changed
2022년 10월에 5박 숙박함
답변 제공: Berjaya Management 님, 2022년 10월 26일
Dear Dio, Warm Greetings from Berjaya Seychelles !Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino.Our sincere apologies for the inconvenience caused during your stay. We have shared your comments with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations.We look forward for another opportunity to greet and serve you again with our Seychellois hospitality.Best island regards,

8/10 - 좋아요

Janardhanan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel. Friendly staff.
2022년 8월에 6박 숙박함
답변 제공: Berjaya Management 님, 2022년 8월 24일
Dear Janardhana, Warm Greetings from Berjaya Seychelles Team!Thank you for choosing our hotel and for taking your time to write a review to us :) Our hotel aims to provide a truly unique experience to our guests. We look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,

8/10 - 좋아요

Gilbert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great Breakfast.
2022년 8월에 4박 숙박함
답변 제공: Berjaya Management 님, 2022년 8월 16일
Dear Gilbert, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time for rating us 4 out of 5. Our hotel aims to provide a truly unique experience, we are very happy to know that you enjoyed our wide spread of breakfast buffet and we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

4/10 - 별로예요

Katti Anker

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Trist hotell
Hotellet har fin beliggenhet og en vakker strand rett utenfor, men hotellet er slitt og utrolig lite sjarmerende. De ansatte er passelig tafatte og lite imøtekommende
2022년 7월에 4박 숙박함
답변 제공: Berjaya Management 님, 2022년 8월 2일
Dear Katti Anker, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

8/10 - 좋아요

Thejs

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 3월에 9박 숙박함

2/10 - 너무 별로예요

Mark

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible staff , I couldn’t recommend anybody to stay at this poorly managed one star facility it ruined my whole vacation ! Check in made us wait for six hours lied to us continually it was a complete fiasco and very very disappointing !
2022년 2월에 2박 숙박함
답변 제공: Berjaya Management 님, 2022년 3월 8일
Dear Mark, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

8/10 - 좋아요

Derek

좋아요: 숙박 시설 상태 및 시설
2022년 2월에 11박 숙박함
답변 제공: Berjaya Management 님, 2022년 3월 8일
Dear Derek, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

2/10 - 너무 별로예요

Dimitri

단체 여행
별로예요: 직원 및 서비스
Very bad check-in process which took several hours beyond the official time. Stuff was lying all the time.
2022년 2월에 1박 숙박함
답변 제공: Berjaya Management 님, 2022년 3월 8일
Dear Dimitri, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

6/10 - 괜찮아요

AL

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Only WiFi in Lobby
Early Arrival was confusing and not secure. Luggage was I tagged and stored in a common closet that anyone could access. After sitting in unoccupied beach chairs for 90 minutes, we were asked by hotel security to vacate chairs for guests who had “reserved” them by placing clean unopened towels on each one. Sand was kicked on me from head to toe by a guest who claimed to have “tripped”. No WiFi or TV in room although IT was contacted
2022년 2월에 1박 숙박함
답변 제공: Berjaya Management 님, 2022년 2월 28일
Dear Al, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

2/10 - 너무 별로예요

Lucia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s a shame to call it a 4* hotel. Absolutely disappointed by everything. And on top an unreasonably high price.
2022년 2월에 5박 숙박함
답변 제공: Berjaya Management 님, 2022년 2월 21일
Dear Lucia, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our sincere apologies for the inconvenience caused during your stay. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino Best island regards,

2/10 - 너무 별로예요

Patricia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dårligste oplevelse
Virkelig dårlig service ikke hygiejnisk, dårlig sengen dårlig service intet fungere
2021년 12월에 7박 숙박함
답변 제공: Berjaya Management 님, 2022년 1월 20일
Dear Patricia, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Berjaya Management 님, 2022년 1월 4일
Dear Henry, Thank you for rating us 8 out 10. With kind regards

4/10 - 별로예요

Antonio

2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Knut Olaf

단체 여행
별로예요: 직원 및 서비스
2021년 11월에 7박 숙박함
답변 제공: Nexi Dennis 님, 2021년 12월 1일
Dear Knut Olaf, Warm Greetings from BVR Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

6/10 - 괜찮아요

timothy

출장 여행
좋아요: 청결 상태
Not Cozy
Beds are hard and the walls are thin.
2021년 10월에 1박 숙박함
답변 제공: Nexi Dennis 님, 2021년 11월 3일
Dear Timothy, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Please accept our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

8/10 - 좋아요

FARUK

2021년 7월에 7박 숙박함

2/10 - 너무 별로예요

Sam 님, Dubai

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We aarived at this resort on 2 Jan 2020 and stayed for 5 days the reception area was very outdated with so old sofa and furniture that you you sink in it wet smelly and dirty the smell of bathroom filled the reception area Rooms are so uncomfirtable thst yiu say is it possibke fir the money i paid??? You paid for resort stay but no balcony at all, uncomfirtable and very old bed and towels to its last thrras falling apart The breakfasr buffeh was nit hygene at all, , cheapest ald lowest quality of cheese bread and other items food looks lije left over from last night buffe, not enought fruit just few cuts of orange, consider yiu hsbe paid a good amount of money to enjoy tropical resort The beach was full of broken glasses , you had to be very careful where you are stepping. They shoukd close this horribke hotel resort immediately, there is nothing there that yiu feel even a 2 star hotel. Do not waste yiur money and effort flying to this rotten place
2020년 1월에 4박 숙박함
답변 제공: Nexi Dennis 님, 2020년 8월 24일
Dear Sam, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Please accept our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location ,shame everyone had to move out the hotel so it could be used
2020년 3월에 14박 숙박함
답변 제공: Nexi Dennis 님, 2020년 4월 14일
Dear Valued Guest, Warm Greetings from Berjaya Team! Thank you for rating us 4 out of 5, we really appreciate it. We apologize for the inconvenience caused during your stay. We look forward to see you soon :) Stay Safe With best regards

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 7박 숙박함
답변 제공: Nexi Dennis 님, 2020년 3월 17일
Dear Guest, Thank you for rating us 4 out of 5. Best regards

6/10 - 괜찮아요

Mats

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sådär!
Läget bra men ingen ordning på solstolar, madrasser etc. Riktig dålig service, ohjälpsam och ointresserad personal. Vi åker inte hit igen. /Mats
2020년 3월에 2박 숙박함
답변 제공: Nexi Dennis 님, 2020년 3월 12일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hyvä ranta, huoneet ok joskin vanhahtavia, wifi toimi hyvin koko hotellin alueella jopa rannassa, useita ravintoloita
2020년 2월에 9박 숙박함
답변 제공: Nexi Dennis 님, 2020년 3월 12일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Direttamente Sul mare camere spaziose. Sul mare poche sdraie e rotte
2020년 2월에 8박 숙박함
답변 제공: Nexi Dennis 님, 2020년 3월 7일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed in this hotel in 2016 it was ok but now 2020 I wouldn’t recommend it and wouldn’t use again! it has gone downhill, it really needs a face lift and happier staff! Such a shame as Seychelles is such a beautiful country!
2020년 2월에 11박 숙박함
답변 제공: Nexi Dennis 님, 2020년 3월 2일
Dear Guest, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Please accept our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
schöne Lage direkt am Strand
Zimmer sind geräumig und Betten in Ordnung, das Hotel ist allgemein etwas in die Jahre gekommen, schöner Poll, mehrere Restaurants in der Nähe, für einen Zwischenstopp völlig in Ordnung
2019년 12월에 2박 숙박함
답변 제공: Nexi Dennis 님, 2020년 2월 8일
Dear Guest, Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 1월에 2박 숙박함
답변 제공: Nexi Dennis 님, 2020년 2월 3일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra ställe!
Bra ställe med bra & ren pool! Direkt på stranden och nära till restauranger & supermarket.
2020년 1월에 5박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 28일
Dear Jessica, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 28일
Dear Guest, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to rate us 4 out of 5. Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

8/10 - 좋아요

Aurelia 님, Câmpulung Muscel, România

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura carina, molto tranquilla con una spiaggia bellissima e pulita! Personale alla reception sempre disponibile e gentile!
2020년 1월에 7박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 21일
Dear Aurelia, Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Old rooms, nasty smell and no charm what so ever.
2020년 1월에 1박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 21일
Dear Guest, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Please accept our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

6/10 - 괜찮아요

Claude 님, Le Havre

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
L'Hotel est vétuste les lieux de restauration sinistre les chaises longues de piscine et de mer sont sale surtout ne prenez pas de demi pension il y a tellement mieux ailleurs et pour moins chere....
2019년 12월에 9박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 19일
Dear Claude, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) We appreciate and noted your constructive feedback as our hotel aims to provide a truly unique experience. Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The double deluxe room I booked turned out to be a chalet away from the main building which didn't look like the photos and did not have a bath tub. It was nice but made it inconvenient as I was separated from my friend who was in a standard room, and made movement difficult when it rained. Also, the room walls are so thin, I could hear all the sounds and snoring from the next room. Something should really be done about that. The pool also closes too early. Otherwise, no other complain. The room was clean, and service was good and prompt and location was excellent. I was I would stay there again.
2020년 1월에 5박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 19일
Dear Guest, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Thank you for your constructive feedback and should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

6/10 - 괜찮아요

Elisabetta 님, Pisa

연인과의 여행
좋아요: 직원 및 서비스
Non ci hanno dato lo spumante al cenone di San Silvestro e non ci hanno fatto entrare al bar per fare una bevuta a pagamento
2019년 12월에 6박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 19일
Dear Elisabetta, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience for our guests. We apologize for any inconvenience caused during your stay. With best island regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well it was my first time to be there, but seems jusr want to go back coz the place was nice
2020년 1월에 4박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 19일
Dear Guest, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The double superior rooms are dark and damp, we found a dead cockroach under the bed and my ring went missing. I absolutely do not recommend this place!
2019년 12월에 6박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 8일
Dear Guest, Warm Greetings from Berjaya Beau Vallon Bay! Please accept our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
2019년 12월에 2박 숙박함
답변 제공: Nexi Dennis 님, 2020년 1월 8일
Dear Guest, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to rate us 3 out of 5. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

6/10 - 괜찮아요

Yong

2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

旅人A 님, TOKYO

별로예요: 직원 및 서비스, 편의 시설/서비스
多少の雨でホテルエントランスへの道路が水没し、通行困難。ポンプアップしているが、追いつかない状況。レンタカーの場合、要注意。
2019년 11월에 4박 숙박함
답변 제공: Nexi Dennis 님, 2019년 12월 12일
Dear Guest, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. Thank you With best regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Outdated facilities, location ok, service terrible, food average. Would not recommend.
2019년 11월에 4박 숙박함
답변 제공: Nexi Dennis 님, 2019년 12월 3일
Dear Guest, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to tell us about your experience at the Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst hotel ever
terrible hotel, bad service, dirty room, torn towels. paid for deluxe room and got a standard room. phone and tv not working
2019년 11월에 2박 숙박함
답변 제공: Nexi Dennis 님, 2019년 12월 3일
Dear Guest, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to tell us about your experience at the Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sun bed cushion's need urgently replacing, all split, torn and generally could be classed as health hazard. Pool towels thread bare. A majority of staff could do customer service service training and be customer focussed. Noisy in rooms on first & second floor.Buffet breakfast was okay nothing special, took long time to replenished items, staff slow and blunt. Good points nice beach front location and lovely sandy beach. Chinese restaurant excellent.
2019년 11월에 2박 숙박함
답변 제공: Nexi Dennis 님, 2019년 11월 27일
Dear Guest, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to tell us about your experience at the Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,