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Reviews of Grand Hotel de Paris

2 out of 5
Grand Hotel de Paris
72 Boulevard De Strasbourg, Paris, Paris

Reviews

6.6
Rating 10 - Excellent. 107 out of 785 reviews" "
Rating 8 - Good. 239 out of 785 reviews" "
Rating 6 - Okay. 238 out of 785 reviews" "
Rating 4 - Poor. 110 out of 785 reviews" "
Rating 2 - Terrible. 91 out of 785 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very rude and unhelpful for my brief stay. It was the worst I’ve ever been treated by hotel staff. I actually witnessed a staff member yelling at a teenage girl who was a guest who just asked him a question. Maybe he was having a bad day but there is no excuse. The rooms are low quality but this might be more standard for the area. Be mindful that the area itself is quite loud so sleep may be impacted. There are many hotels in the area that are cheaper or the same price. I stayed at one that was a few minutes walk for the same price and was so much better. I won’t stay here again and do not recommend this place.
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Felipe

Traveled with family
It was ok the people at the reception very bad attitude. You got lucky we contact the manager she help us more with the check in
Stayed 1 night in Sep 2023

4/10 Poor

Leomar

Disliked: Cleanliness
it had beautiful pictures of the front and the inside of the hotel it wasn't that bad but nothing like the pictures the area was very busy with traffic and people all around it which i thought for the day it was normal but it was like that 24 hours the traffic was so bad police sirens going on and ambulance too every few minutes at night we had to sleep with the windows opened because of the hot wheather no airconditioning so we had to it didnt really helped but the noice all over all nigjt it was horrible!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were really nice. Everything was clean and cleaned daily. Good breakfast as well. The area was around gare de l'est was alright and easy to find. Just felt that as I was walking out of the area early evening it had very busy streets and felt a little intimidating.
Stayed 2 nights in Aug 2023

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a foothold in Paris. The front desk staff were very accomodating. Thank you
Stayed 1 night in May 2023

8/10 Good

Nyree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Diane, North Walsham

Traveled with group
Liked: Staff & service
Very good staff on reception. Room was basic. Offered a free coffee in the morning. Great location for Gare L’Est. Entrance hard to spot, with door between two cafes. Cafe to right as leaving hotel has friendly staff and a good G&T.
Stayed 1 night in Apr 2023

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good emplacement.
Stayed 3 nights in Mar 2023

10/10 Excellent

Leo

Stayed 1 night in Jan 2023

6/10 Okay

Hadi

Traveled with family
Liked: Staff & service
Disliked: Amenities
I stayed 2 nights, first day the hot water wasn't hot enough to take shower but second day it was ok. Floor wasn't clean (stain and black points on the carpet in the room). Also there were no slippers provided. Matterss was terrible I got backache. There was a big curve right in the middle of it. The hotel doesnt have a lobby or a waiting lounge. I got there 2 hours before check-in time and I was asked to leave the hotel and come back in 2 hours, however I was allowed to leave my luggage in the hotel. The lift is so small that only 1 person with a large size luggage can fit in. Location is good close to trian station and subway.
Stayed 2 nights in Dec 2022

2/10 Terrible

Brittene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel experience of my life!!
I stayed at this hotel for 1 night because it was next to the train station….that is the ONLY good thing about this hotel. Everything else was terrible. The lady at the front desk was very unfriendly, almost rude. The first room she gave me was a single that hadn’t been updated since the 1970s at least but the worst part is that the floor had holes and dips in it only covered by carpet. When I went downstairs to request a move to a room without holes, she told me that all of the rooms are like that because its an old building. I called Hotels.com customer service to request a refund but after speaking with the property, the same lady said a different room was available with flat floors so I was moved. The second room had been slightly updated and was better but you can tell they don’t care about the property at all. The 1 elevator was soooo small and slow. You could barely fit your luggage in there with you. Plus, the elevator was located mid-way up the flight of stairs so you had to carry your luggage up 4 steps to even use it which made it pretty pointless. The bowl of the sink in the deluxe room is way to small so that when you wash hands or face, it doesn’t actually catch the water and water ends up all over the floor and front of the cabinet. This is probably why the bathroom smells moldy. Everything about this place was disgusting, old, and unkept. Hotels.com should NOT have this property listed on its site. I have stayed in better roadside motel
Stayed 1 night in Sep 2022

2/10 Terrible

AYMAN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Les chambres sont très petit ; très peu d’espace. Ne vaux pas le prix demandé. Je ne conseille à personne cet hotel. Les employés sont accueillants par contre.
Stayed 1 night in Sep 2022

2/10 Terrible

Mohammed

Very small room and dirty , receptionist not very helpful .
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

YEHEYIES

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room size is good for the family.
Stayed 2 nights in Jul 2022

2/10 Terrible

FRANK

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room floor not flat, tiny elevator, no ac, poor wifi
Stayed 2 nights in Jul 2022

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2022

8/10 Good

rachael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in a good location.
We arrived as a group of 4, we had booked 4 separate rooms and arrived at 11pm. We stayed one night. The reception was manned on arrival which was really helpful for us. The rooms are small but with a good use of space, bedding and bathrooms were very clean. Slept well. Beds were a good size and on suite bathrooms were fab. Reception were knowledgeable and helpful on arrival and leaving. Really useful location by the metro station for travelling around Paris. Really good price and we would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Mouhamadou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ,the metro is few stwps away few cafes right downstairs and along magenta blvd ,staff is very friendly ,rooms are descent sizes and clean ....
Stayed 1 night in Jun 2022

2/10 Terrible

Mohammed

Stayed 1 night in Apr 2022

10/10 Excellent

Nourhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it! Location is great, very helpful receptionists and clean
Stayed 3 nights in Feb 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This should be your last resort. The hotel is in the Ghetto.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent as was the service. The room was small and without electric kettle, microwave, or drinking water. Overall, a nice stay for a short getaway
Stayed 3 nights in Feb 2020

4/10 Poor

lucille

Disliked: Staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Prakash

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2019

6/10 Okay

SHUANGYUE

Stayed 7 nights in Nov 2019

6/10 Okay

Wade

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Does the job in a pinch if you need a place to stay but make no mistake this is not the nicest place to stay and the pictures are somewhat deceiving. If on holiday definitely try to stay closer to the city center if possible but overall its ok and the metro isn't bad.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Gare de l'Est and metro. Pleasant and
Stayed 4 nights in Oct 2019

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Dorina

Liked: Cleanliness, staff & service, room comfort
Nice stay
Positively surprised, clean sheets,warm room. The bed was bigger than a single bed,very comfortable. The only thing i didn't like was the smell of the bathrooms. For the rest nothing to say. Staff very polite and kind.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
This hotel is close the metro (line 4-7-5) also next to gare de l’est. The staff on reception at the nigh shift (a man but didn’t remember his name), is a very kind and helpful staff. He helped me a lot , and called a taxi to the airport. Thank you
Stayed 1 night in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris Strike
Had to spend extra day in Paris because of a Metro strike. Hotel was accommodating I stayed an extra day.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near city center so it was easy to visit places. Room was clean though small in space as was expected in central Paris. Staff was nice.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Noisy, no water to drink, big name tiny hotel not good.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Aug 2019

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place and a great location, just one block from the Gare Du L'est
Stayed 1 night in Aug 2019

4/10 Poor

Seyedhossein mostagavi

Liked: Cleanliness
Old but good location
It has a very old building with poor facilities. No refrigerator.!! But the location was perfect. Less than one minute access to the bus and metro station. It was very clean also.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
No hot water despite letting it run for ages, noisy, people talking loudly next door from 5am, overall, a minuscule overpriced room.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I only needed a basic room to sleep and clean up and check emails, etc. I wasn't going to spend much time in it. This place sufficed. Decent value for what you're getting. It is clean. WiFi was slow however.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the reception was very welcoming and friendly. The room was clean and with all the basic essentials but without luxuries. It was perfect for me, who had been looking for an affordable hotel to stay overnight before moving on by train. Gare de l'Est is within easy walking distance, just 5 minutes away. There are several small restaurants and cafés near by.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient near the train station, but keep in mind that's not the most safe/best area in Paris. The host was rude. The sheets were not clean!! We lifted the comfort to find hairs and dust on the first sheet and on the mattress there were red dots which I can only assume to be from bed bugs....thankfully we only had 2 nights.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, small rooms but had everything you needed, satisfying breakfast options, lovely front desk woman
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location was great for station and metro and within walking distance of Monmarte and sacre court. Lots of great restaurants within 10 minutes walking distance and There is also a great market on the next street. You have to see the room as what you pay for.... a bed to sleep in!!( and even then it wasn’t really a queen size bed and the mattress was in a poor state, it dipped in the middle making sleeping uncomfortable) the room we were in was extremely small, needing crab like movements to inch your way around the bed, but looking at the floor plans there were larger rooms. We had a lovely view of a church from our window( but there is no chance of a cheeky siesta as the bells ring every 15 minutes!!!) The free WiFi probably worked for about ten minutes during our four day stay ( not sure if this was because we were on the top floor ?!?) The private bathroom is not recommended for couples just starting out, as the door is just a piece of thick plastic that folds as you push it back, if you are not used to each other’s bodily sounds this could make you feel uncomfortable!!! The shower in the room was fabulous, great water pressure and hot!! The staff were all lovely and friendly
Stayed 3 nights in Apr 2019