Dear Guest, It is great to hear that you had a great with us! Thank you for taking the time to review our Resort! We hope you will come back and visit us soon! Sincerely, Julie Witt Director of Marketing jwitt@scrstaff.com

Dear Tracey Lynn, Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Jeffrey,Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Anthony, Thank you for taking the time to provide feedback about your recent stay with us at the Scottsdale Camelback Resort and the outstanding 5-star rating. We always appreciate hearing about the experience that we provide. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway.Sincerely,Erin Press - Assistant General Manager

Dear Julie, Thank you for taking the time to review your recent stay with us and the fantastic 5-star rating. Our goal is to provide a home-away-from-home for all our guests and we love to see our guests taking full advantage of many of our on-site amenity and activity areas. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Rhonda, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Darline, Thank you for taking the time to review your recent stay with us. It looks like we missed the mark during your stay. We strive to provide an exceptional guest experience for all our owners and guests every time. I apologize that your items were removed from your pool chair, we strive to provide a fun filled poolside environment with space for everyone. We work closely with our partner exterminator to address any issues we or our guests encounter. If you had made us aware, at the very least we would have offered you another villa. As a rental guest, we provide a daily refresh housekeeeping service and enter the villa unless you placed a Do Not Disturb sign on the door. Once again, I apologize that we did not exceed your expectations.Sincerely,Erin Press - Assistant General Manager

Dear Ainsley, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Bryan, Thank you for taking the time to review your recent stay with us and the outstanding 5-star rating! The team and I are thrilled to see that you had a terrific stay. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Paige, Thank you for taking the time to review your recent stay with us. The team and I are thrilled to see that you had a terrific stay. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Sidney & Alysa, Thank you for taking the time to review your recent stay with us and the outstanding 5-star rating! The team and I are thrilled to see that you had a terrific stay and took full advantage of so many of the amenity and activity areas we offer on-site. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Andrew, Thank you for taking the time to review your recent stay with us. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Bryan, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Soren, Thank you for taking the time to review your recent stay with us and the amazing rating! The team and I are thrilled to see that you and your family had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Barbara, Thank you for taking the time to review your recent stay with us and the fantastic 5-star rating! The team and I are thrilled to see that you had a terrific stay and enjoyed your poolside and spa time. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Michael, Thank you for taking the time to review your recent stay with us. The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Ernesto, Thank you for taking the time to review your recent stay with us and the fantastic 5-star rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Matthew, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you had a terrific stay and to see that you took full advantage of all the amenity and activity areas that we have to offer. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Theresa, Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Kelly, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you had a terrific stay and took full advantage of Scottsdale's Spring Training opportunity. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Tanya, Thank you for taking the time to review your recent stay with us. I apologize that you were not happy with your original villa type booked, our team did double upgrade you to one of our Deluxe 2-bedroom villas for your stay and we were able to keep you in the same villa for your stay; whereas if you had stayed in the originally booked studio villa you would have had to room move. Because you did chose to stay with us for the dates of your reservation no refund was offered. Once again, I apologize that we did not exceed your expectations.Sincerely,Erin Press - Assistant General Manager

Dear Sarah, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Antonio, Thank you for taking the time to review your recent stay with us and the fantastic 5-star rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Tirza, Thank you for taking the time to review your recent stay with us and the fantastic rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Ron, Thank you for taking the time to review your recent stay with us. The team and I are thrilled to see that you had a terrific stay. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Jamie, Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Wendy,Thank you for taking the time to send us feedback about your recent stay with us at the Scottsdale Camelback Resort. We always appreciate hearing about the experience that we provide. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway.Sincerely,Erin Press - Assistant General Manager

Dear Lisa, Thank you for taking the time to review your recent stay with us. It looks like we missed the mark during your stay. We strive to provide an exceptional guest experience for all our owners and guests every time. The resort welcomes varied guests of all ages from all over the world and corners of the USA. We certainly have some multi-generational guests and reunions, however we look forward to welcoming all guests to our resort! We host guests that are looking for the exact experience, well-appointed and spacious villas, access to many on-site amenity and activity areas as well as a full-service spa, casual poolside restaurant and bar and so much more! Once again, I apologize that we did not exceed your expectations.Sincerely,Erin Press - Assistant General Manager

Dear Marina, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Kristal, Thank you for taking the time to review your recent stay with us and the outstanding rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Michael, Thank you for taking the time to review your recent stay with us and the outstanding rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear David, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Alok, Thank you for taking the time to review your recent stay with us. Our goal is to provide a home-away-from-home for all our guests. I apologize that we did not have any lotion for purchase in our market, our shipment was unfortunately delayed and should not reflect poorly on our food and beverage team who manages that area here at the Resort. Sincerely,Erin Press - Assistant General Manager

Dear Tifanie, Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Bonnie, Thank you for taking the time to review your recent stay with us. It looks like we missed the mark during your stay. We strive to provide an exceptional guest experience for all our owners and guests every time. We do offer mattress toppers to assist with the firmness of the mattress as well as boards to assist with needing a more firm mattress. Once again, I apologize that we did not exceed your expectations.Sincerely,Erin Press - Assistant General Manager

Dear Kelly, Thank you for taking the time to review your recent stay with us and the amazing rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Mitchell,Thank you for taking the time to review your recent stay with us. The team and I are thrilled to see that you had a terrific stay and enjoyed so many of the local dining hot spots during your visit. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Bryan, Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Bret, Thank you for taking the time to review your recent stay with us and the fantastic rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Cindy, Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! The team and I are thrilled to see that you had a terrific stay. I apologize for the lack of spa appointments, our Running Water Spa is very popular with our on-site guests as well as our local clientele. We look forward to welcoming you for your next Scottsdale getaway and being able to spoil you with a spa escape!Sincerely,Erin Press - Assistant General Manager

Dear Robert, Thank you for taking the time to review your recent stay with us. It looks like we missed the mark during your 1-night stay. We strive to provide an exceptional guest experience for all our owners and guests every time. I can assure you that this is not our standard level of service and we will review your feedback with our teams to use as a training tool. Once again, I apologize that we did not exceed your expectations.Sincerely,Erin Press - Assistant General Manager

Dear Brent, Thank you for taking the time to provide feedback about your recent stay with us at the Scottsdale Camelback Resort. We always appreciate hearing about the experience that we provide. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway.Sincerely,Erin Press - Assistant General Manager

Dear Phyllis,Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Sarah,Thank you for taking the time to review your recent stay with us and the amazing rating! The team and I are thrilled to see that you had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Naqeeb, Thank you for taking the time to review your recent stay with us and the fantastic 5-star rating! The team and I are thrilled to see that you had a terrific stay. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Daniel, Thank you for taking the time to review your recent stay with us and the amazing 10 out of 10 rating! We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Sally, Thank you for taking the time to review your recent stay with us. It looks like we missed the mark during your stay. We strive to provide an exceptional guest experience for all our owners and guests every time. We renovate a portion of our villas annually however the style of the resort is "classic Scottsdale." Once again, I apologize that we did not exceed your expectations.Sincerely,Erin Press - Assistant General Manager

Dear Francica, Thank you for taking the time to review your recent stay with us. We are so pleased to see that overall you had a terrific stay. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager

Dear Quay, Thank you for taking the time to review your recent stay with us and the amazing 5-star rating! The team and I are thrilled to see that you and your family had a terrific stay. Our goal is to provide a home-away-from-home for all our guests. We look forward to welcoming you for your next Scottsdale getaway!Sincerely,Erin Press - Assistant General Manager