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Reviews of Royal Hotel Jeju

3 out of 5
Royal Hotel Jeju
45, Sindae-ro 12-gil, Jeju City, Jeju

Reviews

4.8
Rating 10 - Excellent. 4 out of 121 reviews" "
Rating 8 - Good. 19 out of 121 reviews" "
Rating 6 - Okay. 31 out of 121 reviews" "
Rating 4 - Poor. 29 out of 121 reviews" "
Rating 2 - Terrible. 38 out of 121 reviews" "

4.4/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

So

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in and I have stayed in a lot of hotels. The ceilings were moldy, the curtains were torn, the washing machine was outside and did not work. The 'hotel' seemed to be a cheap combination of a flea market, karaoke bar and rooms. The elevator also did not feel entirely safe. I believe the 'hotel' would be shut down if a fire marshal or security firm did a thorough analysis of this place. I highly discourage choosing this place. It is awful!!!
Stayed 5 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Zulfadli, Malaysia

Liked: Staff & service
Nice hotel and in the city center.
The hotel looks old but have 1 staff can speak English & her very friendly.
Stayed 5 nights in Jan 2018

8/10 Good

Noree, Manchester, England

Liked: Cleanliness, staff & service, room comfort
Comfortable and clean
The room was clean and the bed was so comfortable. The staff were friendly and tried their best to understand and accommodate. The drain in the bathroom clogged up a little but it wasn't a major problem. Overall, a comfortable experience.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Well located Hotel with some patina
It's an old hotel which must've been one of the better a few decades ago. Therefore the facilities are all there and it's very spacious, but everything is a little old. If you can look past that, it is definitely a recommendable place to stay at for an unmatched price. Location is good.

6/10 Okay

Ken, Sydney, Aus.

Disliked: Cleanliness, property conditions & facilities
Stayed because of early flight.
The Royal is an older hotel in need of a make over. But for an early flight it was good. The staff first called a taxi, then did a quick check out. I was at the Airport within 15 minutes from leaving my room.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Tired hotel
My room was clean but shabby. The light by the bed was falling off the wall, the wallpaper was ripped, couldn't run a bath because the drain wouldn't close.

8/10 Good

Dhrubajyoti

Liked: Cleanliness, property conditions & facilities, room comfort
The room was spacious with big window, all the amenities are premium but old. overall comfort is good. I will recommend this hotel if it is available within 50 USD range

6/10 Okay

juhyun

Traveled with group
Disliked: Cleanliness
낡은 시설
Stayed 1 night in May 2024

6/10 Okay

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
오래된 숙박시설이라 그런지 침구 및 객실 청결 상태는 만족스럽지 못했어요. 객실 내에서 좋지 않은 냄새가 나는 것도 조금 불편했습니다. 그래도 처음 배정받은 객실 상태가 너무 안좋아서 변경을 요구했는데 곧바로 바꿔주셔서 감사했어요. 공항과 가깝고 제주 도심과 가까운 위치라 교통도 편리했고 주변 인프라도 없는 것 없이 같춰져 있어서 좋았습니다. 진짜 잠만 잘 숙소가 필요한데 저렴한 숙소를 원하신다면 여기가 최고에요.
Stayed 1 night in May 2024

4/10 Poor

MUTHURASU

Stayed 1 night in Apr 2024

2/10 Terrible

지훈

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
전체적으로 더럽고 화장실의 수압이 약합니다. 물 떨어지는 소리가 계속 들렸습니다.
Stayed 1 night in Apr 2024

6/10 Okay

geonyeong

Liked: Staff & service
Disliked: Property conditions & facilities
친절하나 건물이 너무 오래 되서인지 개운치가 않네요 가성비는 좋았어요
Stayed 2 nights in Oct 2023

8/10 Good

NamJin

Stayed 4 nights in Oct 2023

2/10 Terrible

seung yeon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

BYEONG HEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Manseok

Stayed 4 nights in May 2023

2/10 Terrible

namyeol

Stayed 1 night in May 2023

2/10 Terrible

SANG HOON

Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

Sangchang

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
가성비 갑~~
시설은 많이 낙후됐으나 가성비는 최고인듯해 대체로 만족합니다...
Stayed 1 night in Mar 2023

8/10 Good

kyongho

Stayed 1 night in Mar 2023

2/10 Terrible

YunBun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

masako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Suyoun

Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities
침대에 누우면 온 몸이 간지러워짐. 바퀴벌레와 모기가 많음. 침구류는 정돈은 되어있지만 빨래는 안한 듯.
Stayed 1 night in May 2020

2/10 Terrible

jinho

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Kitae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
싼게비지떡
Stayed 2 nights in Dec 2019

4/10 Poor

Young Sik

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Euija

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

HyunHyung

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

jung chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.....
......
Stayed 2 nights in May 2019

6/10 Okay

Youngdae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古いが便利
昔からのホテルなので内装は古いですが、立地は良かったです。また、空港行きバスの乗り場が近い点も便利で良かったと思います。ありがとうございました。
Stayed 1 night in Oct 2018

2/10 Terrible

jaesuck

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
이곳에서 못자요. ㅜㅜ
그냥 안가시는게 좋습니다. 중국사람들 전용인것 같습니다. 조금더 쓰시고 다른곳으로 ㅎㅎ
Stayed 1 night in Jan 2019

4/10 Poor

SungJoo

Disliked: Cleanliness, property conditions & facilities, room comfort
청결관리 필요하고 TV가 컸으면 좋겠습니다
바퀴벌레 나왔음
Stayed 2 nights in Nov 2018

2/10 Terrible

Cheor

Disliked: Cleanliness, property conditions & facilities, room comfort
낙후된 관리안되는 3만원도 아까운 호텔.
제주에 밤에 도착한지라 싼가격에 혹해서 눈만부치고 나오려고 예약했는데 방을 배정받고 올라가보니 금연실임에도 불구하고 담배냄새가 쩌들어있어서 다시 내려가 다른 방으로 받았지만 시설은 전혀 관리가 되있지않았고 이불을 저치니 머리카락이 여기저기 시트에 붙어있었고 피곤했던지라 참고 잠을 청하는데 11월인데도 모기가 들끓어 밤새 물리고 잠을 잘수가없었음. 이곳이 한국에서도 휴양지 제주도에있는 호텔이란게 믿을수없었음. 위치는 편리한듯했지만 다시는 가고싶지않은곳임.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Yeong Soon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Tazaki

Disliked: Cleanliness, staff & service
空港からも近く、建物は古いが安いので満足
バス停からも近く、コンビニも数軒あり不便差はありません。 食事も近辺を捜すと、ほとんどの韓国料理屋があり、安いのでたすかりました。 近くにバス停が二ヶ所あり、事前にフロントでルートを調べて乗ればいいのでハングルが読めればとてもいいホテルです。バス代は1、200Wでやすいです。
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
그런대로 잘 이용했구요 별로 좋다는 이미지는 없어도 경비절약 차원에서 그런대로 이용 했어요
Stayed 5 nights in Oct 2018

2/10 Terrible

Byung seok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
별루예요.
호텔은 혼자 자기에 너무 넓고 냄새나고 청결하지 못했고 입구에 술집이 있어 주변환경도 별로고 여튼 너무 오래된 호텔인데다 냄새가 너무 심해요.
Stayed 1 night in Sep 2018

4/10 Poor

hong, 日本

Disliked: Cleanliness, property conditions & facilities
せっかくの広い部屋なのに、装備が古いため台無しだ。新しくすれば、まだまだ使えるホテルだ。
Stayed 1 night in Jul 2018

2/10 Terrible

Antonio, Incheon

Disliked: Cleanliness, property conditions & facilities, room comfort
저렴한 호텔의 장단점
Pros (장점) - Low price (저가) - Near to downtown (도심에 위치) - Kind staffs (친절 직원) Cons (단점) - Old facility (오래된 시설) - Not clean enough interior (지저분한 실내)
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありえない
清掃がしっかりされていない。掃除をしたあとドアを開けっぱなしにしていて、誰でも部屋に入り放題になっていた。取られたものはなかったが、ホテルとしてありえない。
Stayed 3 nights in Apr 2018

4/10 Poor

김경중, 대전

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
시내에 있는 널찍한 모텔이라고 보시면 됩니다.
수건과 비누만 제공되고 정수기 전원은 안들어와있습니다. 딱 싼 값에 해당하는 값어치를 합니다.
Stayed 2 nights in Apr 2018