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그랜드 파라곤 여행 후기

4 out of 5
그랜드 파라곤
Jl. Gajah Mada No. 126, Gajah Mada, Jakarta

이용 후기

6.8
평점 10 - 훌륭해요. 34개 이용 후기 중 3개" "
평점 8 - 좋아요. 34개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 16개" "
평점 4 - 별로예요. 34개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 1개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

LEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 합리적인 호텔
괜찮았습니다. 조식도 좋았어요.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Dennis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleaning stuff for friendly
2024년 1월에 6박 숙박함

6/10 - 괜찮아요

Kirana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
A Mix of Good and Bad
We stay three nights at Grand Paragon hotel,. The room is cosy and quite clean except I notice a few tiny cockraches around and some of the towels and bedsheet or blanket have stains which should not give to guests for using.
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Corrinne 님, Fort Lauderdale

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor service and unreliable amendities
2022년 11월에 14박 숙박함
답변 제공: Hanang 님, 2022년 12월 21일
Dear Mrs. CorrinneWarm Greeting From Grand Paragon Hotel JakartaFirst of all we just want to say thank you for staying at our Hotel. And at this moment we also want say sorry for your uncomfortable during your stay. All your complaint that time we try to do the best also we try to upgrade your with the rest of your booking date. And we hope it will not happen to you anymore. Please let me know if you want to stay with us again. Once again we say sorry to Mrs. Corrinne. See you and we are ready to serve you when you stay with us again.Best Regards,Hanang SamudraFront Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

4/10 - 별로예요

Pieter

가족 여행
2021년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
タオルについて、バスタオル1枚しかなく、フェイスタオルおよびハンドタオルは、置いて欲しい。
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Con: air con needs time to be cool. At least half day. Pro: near city and staff is very friendly.
2019년 10월에 2박 숙박함

6/10 - 괜찮아요

oi li 님, Hong kong

2019년 9월에 14박 숙박함

6/10 - 괜찮아요

soo wei

좋아요: 청결 상태
2019년 9월에 3박 숙박함

8/10 - 좋아요

WAJDI

좋아요: 직원 및 서비스
2019년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

biasa
biasa
2019년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

biasa
biasa
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
biasa
biasa
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice new cosy hotel
The hotel is new and rooms are clean. daily making of room abit slow but acceptable. Location is a big challenge. Always have traffic jam. But along Jl Gajah Mada is where some eateries and night entertainment are.
2019년 2월에 2박 숙박함
답변 제공: Best regards, Syahrir Arief General Manager 님, 2019년 3월 31일
Dear Mr David, Thank you for taking the time to review us and for choosing to stay with us on your business trip. Regarding the shortcomings you experienced during the stay, please accept our sincere apologies as these were not up to our standards. This review has been shared with the team for immediate improvement including the guest services, which we agreed that we should have not make you waiting. Should travels bring you back to Jakarta, we hope for another opportunity of welcoming you and your partners in a more pleasant stay experience.

6/10 - 괜찮아요

실제 이용하신 고객

評価可もなく不可もなく
値段は高くもないが安くもない。 スディルマンからの接続は良い。 ショッピングモールが建物内にあるので便利だが食事は選択肢が少ない。
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
利用しやすいホテル
sudirmanからkotaへの行きやすい動線上にある。 値段は安いが見栄えもする。 利用し安いホテル
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cukup
cukup
2018년 10월에 1박 숙박함

4/10 - 별로예요

katsushige

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
立地だけは良い
wi-fiはほとんど繋がらない。冷蔵庫は電源は入るが全然冷えない。ドアは蹴らないとしまらない。 中国人が夜中に騒ぐ。なかなか東南アジア的なホテルだった。
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
If only water and wifi good, it is the best hotel
Hotel located in centre of city, nearby to most attraction, shopping mall and entertainment. Staff and crew services are great too. But the hotel is quite old, you can see from the first step in the room. There is no power plug beside bed. Water pressure not strong sometime none, can you believe it happen during shower? Although Wifi is provided, most of the time there is no internet. Breakfast is ok, combination of western and local food. Got hot coffee and tea, with juices.
2018년 1월에 2박 숙박함
답변 제공: Luthfan 님, 2018년 1월 30일
Dear our valued Guest, Thank you for taking your time to write this review, we are glad to hear that you like our location, staff services, and breakfast. We sincerely apologize for the problems you encountered with water and wifi. We are looking into these problems and hopefully it will be solved soon. We look forward for a chance to serve you again. Best regards, Grand Paragon Hotel.

8/10 - 좋아요

WAJDI

좋아요: 직원 및 서비스
2018년 1월에 2박 숙박함
답변 제공: Luthfan 님, 2018년 2월 2일
Thank you for your time by giving us a review, we are glad that you had a pleasant experience while staying with us. We look forward for a chance to serve you again, thank you.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
2017년 10월에 1박 숙박함
Dear our valued guest, We would like to thank you for your generous review. We are looking forward for a chance to serve you again. Thank you for staying with us. Best regards, Grand Paragon.

4/10 - 별로예요

Peter 님, Washington, DC

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Many Cockroaches in Executive Deluxe Room
I stayed 2 nights in an executive deluxe room. I found a cockroach inside the room, followed by many of them. I reported the issuue to the front disk staff who just laughed. Because I was upset from the fact that one of the cockroaches passed by my eye when i was looking through the door nador, I asked for the duty manager. He apologized and promised to change the room. I returned to the room, packed my stuff, and waited 3 hours (no eating, no sleeping), but no response. At 11 pm, the housekeeping service asked my permission to clean the room and I dissmissed him. I coukd not stay longer in my second day of stay and left the hotel early morning.
2017년 8월에 2박 숙박함
답변 제공: Luthfan 님, 2017년 9월 15일
Dear Mr Peter, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made. We are trying our best to make sure these kinds of problem will not happen again. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Ok hotel
Nice view from the breakfastroom!

6/10 - 괜찮아요

Pak Ahmad

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not enough facilties in room. Poor lighting.
On check in I was given a windowless room. Next day I requested to change the room. Yes I was given a room with a window with an additional payment. Both rooms have low water pressure and poor lighting. Not enough towels. Not enough electrical points for your needs. No kettle. The room was over priced. Not recommended.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Yap

좋아요: 청결 상태, 직원 및 서비스
Stayed indoors as there's the anti-Chinese Riot. Even managed to get a room upgrade.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
町の中心地にあり移動に便利
従業員の対応がよく各部署とも言葉が通じなくとも親切です。あと部屋がもう少し明るくなるとよいと思う。スーパーマーケットが隣接していてべんりです。

6/10 - 괜찮아요

sho

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
便利だけど価格に見合わない設備
TRJマンガブサール駅のすぐ近く。隣にスーパーマーケットや近くにスタバ、バーガーキングが あり便利。 冷蔵庫があるのは良い点だが、窓なしの部屋で価格に見合わない気がする。 クーラーの効きが悪く、調整もできない。

6/10 - 괜찮아요

Salahuddin 님, Singapore

Reasonable rates..
The rates are reasonable. Easy accessibility by taxi as the Hotel is in the main road. It seems the rooms have no windows. (I have stayed there twice, both time my room has no windows). The aircon is lousy; it took about 4 hours to get cool.

8/10 - 좋아요

EROたぬき 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
酒購入とトランスジャカルタが近くて便利
タイトルどおり上記2つに関してはすぐ隣で非常に便利です。 あと近くに24時間営業の両替商があること、WIFIが強いのも便利な点です マイナスポイントは、部屋に窓がないこととセーフティーボックスがないことコンセントが1つしかないことです 部屋の構造上窓のないへやは小窓一つないのです。セーフティーボックスはフロントにあると書いてあったのですが、私のつたない英語では相手が何を言ってるのかわからず預かってくれませんでした。 チェックインのデポジットはクレジットカードOKで40万ルピア(4千円くらい)でした

6/10 - 괜찮아요

Rosidi 님, Shah Alam, Malaysia

별로예요: 직원 및 서비스
Not an enjoyable stay, misleading information
First of all, I was disappointed with Expedia/Hotels.com for the misleading information when I booked a room at the hotel. The room I booked and paid using Hotels.com was for a non-smoking, room with city view & with breakfast. However, upon check-in, I was given a smoking room without windows & no breakfast. After much arguing & showing my booking print, I was given breakfast but the room remains. I was told that the Hotel received booking from Expedia/Hotels.com for a room different from what I have booked. About the hotel itself, the wifi in the room was lousy, you have to use the lobby to get a decent wifi coverage. The atmosphere was not good because you can still hear loud music from your room around 3-4 am. Totally not an enjoyable stay