Hi Patricia!Thank you for the five out of five review! We truly appreciate the kind words and are looking forward to seeing you again soon. Thank you for your business!

Hi Maria!Thank you for your review of Hotel Indigo in Traverse City! This makes us so happy that we were your goto for date night! We will make sure to share your comments with the team and hope to see you again soon.Thank you for your business!

Hi there Timothy,I'm sorry that you experienced less than stellar service with us. We do advise guests that if you park on the street in the metered parking that it is patrolled and anytime between 8am-8pm you could receive a hefty ticket. I'm sorry if this wasn't communicated to you appropriately. We do have heated and protected valet parking for all of our guests which does come at a cost. We are a downtown hotel with limited parking around us. I'm also sorry to hear that our housekeeping team didn't provide you with service each day. Our housekeeping scores rank amongst the highest of any IHG property and we take immense pride in our cleanliness. We hope that you will allow us another opportunity to provide you with excellent service. Thank you for your business.

Hey there Keith!Thank you for the 5 out of 5 review! We agree about those fantastic views! No other downtown hotels are quite like ours! We will be sure to let our award winning team know of your excellent experience.Thank you for staying with us and we look forward to seeing you again soon!

Hi Traci,It's our favorite hotel too and we are so honored to see you had an excellent time! Giving us 5 out of 5 is awesome and we want you to know we appreciate you. Looking forward to seeing you again soon. Thank you for your business!

Hi Kate!Thank you for such an amazing rating! We agree that Hotel Indigo Traverse City is in the absolute best location in all of Traverse city! So many of our guests appreciate being able to pull up to the front door, exit their vehicle and have their vacations begin immediately. No need to worry about driving in circles looking for parking as you can walk to all your favorite downtown stores, restaurants and bars!We are excited to have you back again soon. Thank you for your business.

Hi Julie!5 out of 5! Thank you so much! We can't wait to welcome you back.

Hi Alexa,Thank you for the perfect score! We couldn't be more excited that the team at Hotel Indigo Traverse City was able to wow you with our service, cleanliness and valet!We can't wait to host you again soon.

Hi Jordan!5 out of 5, BAM! Thank you for such a great score. We are excited to share your review with our team and are looking forward to seeing you again soon!

Hi Samantha,Oh no! We don't like to see our guests have any issues and it looks like we fell short. Our award winning housekeeping team follows very strict guidelines of when to knock on a guests door. Check out is at 11am and they normally wait fifteen minutes after before they start the process. We do have Do Not Disturb signs on door and we always ask you place that on the outside door so we don't disturb you. I'm hoping you will allow us another chance as we want you to experience excellent service that we are known for. Thank you for your business and look forward to hosting you again soon.

Hey Brad,5 out of 5! Thank you for such a great score and can't wait to see you again soon.

Hi Brian!5 out of 5! The team at Hotel Indigo Traverse City is humbled and honored you have given us such a high rating. We look forward to wowing you again soon!

Hi Teresa!We love having you stay with us and can't wait for your next time.We are happy to report that we have installed a new Point of Sale (POS) system so that it will be much easier for you to order any food and beverage at the hotel. Plus, we have table service available for those that prefer to have a leisurely meal. We still have counter service with soon to be added grab and go for those that want to get out and enjoy all that TC has to offer. I'm sorry to hear about your experience with Steven, he is no longer with us so please don't take that interaction as normal from us. We adore our guests and want to ensure you have the most incredible stay in Traverse city.We hope to see you again soon!

Hi Arthur,I'm sorry you have only given us 2 out of 5 but you didn't tell us why you were unhappy. We would love to speak with you via phone to understand what happened so that we can assure it doesn't happy again. Please feel free to give the hotel a call and ask for our Operations Manager. Thank you for your business.

Hi Andrea!Thank you for your excellent review! We love our rainfall showers too and the large rock floor showers allow plenty of space to relax and enjoy. We thank you for your comments on our breakfast! Did you know that we have had the same breakfast chef since we opened? Chef Ro is there each morning to ensure you have an incredible healthy start to your day.Thank you for your business.

Hi Allan,Thank you for the kind review. It's guests like you that we love to have with us each day. We hope that we can see you again soon!

Timothy, we appreciate the perfect score! Thank you for staying at Hotel Indigo Traverse City.

Roger, thank you for the kind words! We love our location and staff at Hotel Indigo.

Kayla, we are happy to see you enjoyed your trip to Traverse City. Come visit again, soon!

MARCO, thank you for reviewing our property. We are happy to know our front office staff treated you well! Come back soon.

George, thank you for reviewing our hotel!

Ryan, we are happy to here you enjoyed the location of our property! Hotel Indigo is great for those wanting to explore the city by foot.

Robert, thank you for reviewing our hotel!

Dana, thank you for reviewing our hotel! We look forward to welcoming you back.

Kate, Thank you for taking the time to review our property. We look forward to welcoming you back!

Nathan, we are sorry to hear your stay was less than perfect- thanks for sharing this info with our team.

Ajay, we are sorry to hear your stay was less than perfect. Thank you for sharing this information with us- it will be shared with the associated departments.

Katarzyna, thank you for reviewing our property. Our location is so great for those wanting to explore our downtown district!

Jeffrey, thank you for reviewing our property! We are happy to hear you enjoyed your stay with us.

Damon, thank you for the perfect score!

Jon, thank you for reviewing our hotel and highlighting our staff's efforts! We appreciate it.

Randall, thank you for the honest review. We appreciate the feedback.

Heather, we are thrilled to know you enjoyed your stay! You can't beat our location.

Richard, thank you for staying with us again! We are happy to know our guests notice the in-room updates we have been making.

William, On Thanksgiving, we offered a complimentary breakfast for all guests. I am sorry you were uninformed of this- we had signage in numerous places on property.

Paul, thank you for the review. We appreciate you taking the time to share your visit experience with us.

Amy, thank you for reviewing our property. We are sorry to hear of your experience. Please reach out if you would like to discuss your stay with a manager.

Ann Marie, We are so happy you enjoyed your time in Traverse City! Please come visit again, soon.

Deborah, our hotel has a great location! The Bayview rooms have beautiful views of the water and are unfortunately accompanied by the road noise.

Kelsey, thank you for reviewing our property! We look forward to welcoming you back.

Jane, we are so happy to hear your enjoyed your stay!

Gordon, we are sorry to hear you had issues with our TV remotes. We recently replaced all of the in-room remotes so this is concerning. We will have our tech team review the quality of these instruments.