회의 시설

알로 노매드 여행 후기

4 out of 5
알로 노매드
11 East 31st Street, New York, NY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1339개 이용 후기 중 734개" "
평점 8 - 좋아요. 1339개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 1339개 이용 후기 중 149개" "
평점 4 - 별로예요. 1339개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 1339개 이용 후기 중 70개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Chaesuh

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 12일
We are thrilled to hear that you had an amazing stay at Arlo Nomad. Our team takes pride in providing exceptional service, and it's wonderful to know that our efforts made a positive impact on your experience. We're delighted that you found the queen rooms to be perfect for your needs. Your appreciation motivates us to continue delivering top-notch service, and we look forward to welcoming you back for another enjoyable stay. Thanks again for choosing Arlo Nomad!

10/10 - 훌륭해요

Jeong Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: JS 님, 2023년 11월 22일
Thank you for your rating!!!We appreciate you being our guest.

10/10 - 훌륭해요

BUMJOONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Front Desk 님, 2023년 11월 20일
Thank you for completing this survey!We are glad you enjoyed your stay here at Arlo NoMad and hope you stay here with us again!Thank you for being our guest!

10/10 - 훌륭해요

Credit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 8일
We strive to meet each of our guest standards and ensure they leave Arlo Nomad with positive remarks. Arlo is now your second home so we will be happy to host your stay again in the near future!Thank you for being our guest!

4/10 - 별로예요

Choa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
호텔뷰는 예상한것 만큼 너무 좋았으나 직원들이 대부분 불친절했어요.기본적인 서비스마인드 교육이 필요해 보이네요.
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
안녕하세요. 최근 숙박을 호스팅하기 위해 Arlo Nomad를 선택해 주셔서 대단히 감사합니다. 우리 팀과의 불행한 경험에 대해 사과드리며 이것이 우리의 표준이 아닌지 확인하고 싶습니다. 우리는 가장 기억에 남는 경험을 보장하기 위해 노력하고 귀하의 숙박이 10/10이 아닐 수도 있음을 이해하지만 귀하가 나중에 우리를 다시 선택하기로 결정하신다면 향후 숙박이 가장 기억에 남을 수 있도록 최선을 다하겠습니다.

8/10 - 좋아요

MOONHAK

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 18일
Thank you for completing this survey! We hope we can host your stay in the near future once again!

10/10 - 훌륭해요

HYE JIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little alcove with pleasant surprises
Nice location very modern interior quiet and safe. Got an upgrade to a city view and loved it! Especially the rooftop view was phenomenal.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 30일
Hello Hye,Thank you very much for your kind words. We are extremely happy to see you enjoyed your stay and the view.We hope to welcome you again in the near future. Thank you for being our guest!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is the best New York hotel ever.
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 25일
Hello there, thank you for taking your time to complete this survey! We pride ourselves in having excellence service and ensuring our guest leave with a memorable experience. We look forward to hosting your stay in the near future once again! Thank you for being our guest!

10/10 - 훌륭해요

SUJI

2023년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 3일
Thank you for your kind words! I will ensure that your words are mentioned to our entire staff. We are ecstatic that you left our hotel in high regards. We strive to meet the standards of every guest that attends our hotel and ensure they leave on a positive note. We look forward to hosting your stay in the near future!

10/10 - 훌륭해요

KangHee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
한인거리에 매우 인접하여 찾기 쉽고 주변이 비교적 안전합니다.
2023년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 5월 11일
Hello there, thank you for the kind words, I will make sure to share them with the team. We are extremely happy you enjoyed your stay and look forward to welcoming you back in the future. Thank you for being our guest!

10/10 - 훌륭해요

Changki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
좁지만 경치가 좋았고, 이동하기 편합니다
2023년 2월에 1박 숙박함
답변 제공: Arlo Management 님, 2023년 2월 13일
HI Changki, thank you for your feedback regarding your recent stay with us. It's great to hear you enjoyed your view and enjoyed your time with us.We look forward to hosting your future stay!

6/10 - 괜찮아요

Sangyub

2022년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 10월 19일
Hello there, thank you for choosing Arlo NoMad. We do appreciate the honest feedback. Though your stay with us may have not been a 10/10, rest assured that we will do our best to make sure your following stay is as cozy as possible. Thank you for being our guest!

2/10 - 너무 별로예요

TAEGEUN

엘리베이터가 최악이에요 엘리베이터가 총 3개로 2개는 고층용인데 하나가 갑자기 고장나서 올라가는데 체크인하고 방 올라가는데 40분이상 걸렸어요 내려오는것도 너무 오래걸리고ㅠ
2022년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 9월 24일
안녕하세요 태은님.현재 엘리베이터 중단으로 인해 불편을 드린 점 진심으로 사과드립니다. 이것은 우리가 완전히 통제할 수 없는 예상치 못한 상황이었고 수리 속도를 높이기 위해 모든 기회를 시도했지만 아직까지 성공을 거두지 못했습니다. 당신처럼 우리도 상황에 좌절합니다. 그렇지 않았다면 우리와 함께한 경험이 완전히 달라졌을 것이라는 것을 알고 있으며 향후 방문을 위해 우리를 더 잘 대표할 수 있는 1박 무료 숙박을 제공하고자 합니다. 우리는 당신의 의견을 바랍니다!

8/10 - 좋아요

sunmi

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
호텔은 너무 좋았는데 직원 서비스가 별루였어요
2022년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2022년 8월 1일
안녕하세요, Arlo NoMad를 선택해 주셔서 감사합니다. 우리는 정직한 의견을 주셔서 감사합니다. 우리와 함께하는 체류가 10/10이 아니었을 수도 있지만, 다음 체류가 가능한 한 아늑한지 확인하기 위해 최선을 다할 것입니다. 우리의 손님이되어 주셔서 감사합니다!

10/10 - 훌륭해요

JINWOOK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 7월 6일
Hello there, thank you for the kind words, I will make sure to share them with the team. We are extremely happy you enjoyed your stay and look forward to welcoming you back in the future. Thank you for being our guest!

6/10 - 괜찮아요

Jungjun

좋아요: 청결 상태, 숙박 시설 상태 및 시설
맨해튼 중심이라 가격은 비싸고 방은 작아요. 그래도 위치는 K타운 가깝고 아주 좋아요.
2022년 5월에 1박 숙박함
답변 제공: Paola Munoz 님, 2022년 6월 11일
Hello Jungjun, Thank you for sharing your feedback with us. We are extremely happy you were able to enjoy the location of the hotel! Though your stay with us may have not been a 10/10, rest assured that we will do our best to make sure your following stay is as cozy as possible. Thank you for being our guest!

4/10 - 별로예요

minwoo

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2022년 5월에 2박 숙박함
답변 제공: Janery 님, 2022년 5월 14일
Hello there, thank you for choosing Arlo NoMad. We do appreciate the honest feedback. Though your stay with us may have not been a 10/10, rest assured that we will do our best to make sure your following stay is as cozy as possible. Thank you for being our guest!

2/10 - 너무 별로예요

Subin

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
뷰랑 접근성 빼고 시설낙후 없는거 많고 엄청 비좁고 그냥 침대달랑하나에 캡슐호텔 수준이라고 보시면되요 접근성은 좋아요
2022년 4월에 1박 숙박함
답변 제공: Arlo Management 님, 2022년 4월 13일
Thank you so much for your feedback on your most recent stay with us. We have shared your review directly with our team to make immediate improvements. This is certainly not our standard and we want to ensure an experience like this is never repeated! Thank you for being our guest

8/10 - 좋아요

Jiwon

2021년 12월에 5박 숙박함
답변 제공: Danny 님, 2022년 1월 5일
Hi Jiwon, Thank you for the great review! We look forward to welcoming you back soon.

8/10 - 좋아요

YEIN

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfecta vista
Me quede en Skyview. la vista fue perfecta !! sin duda me alojaría aquí de nuevo.. pero quiero comentar que en el baño no tenia el jabon de cuerpo.. tendrian que checar las amenidades de servicio con la observacion bien... Y no podía usar la azotea por la noche... Fue un poco decepcionante que no pudiera ver el Empire State Building con la vista nocturna porque no recibí ningun aviso especial cuando me hice check in
2021년 11월에 1박 숙박함
답변 제공: Arlo Team 님, 2021년 11월 18일
Hello there, thank you for the kind words, I will make sure to share them with the team. We are extremely happy you enjoyed your stay and look forward to welcoming you back in the future. Thank you for being our guest!

6/10 - 괜찮아요

JeongYeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
유리로 뉴욕의 풍경을 볼 수 있는 부분 빼고는 공간이 너무 작아서 불편한게 너무 많습니다
2021년 9월에 6박 숙박함
답변 제공: Arlo Team 님, 2021년 10월 2일
As a micro-concept hotel, we understand that the size of our rooms may not be to everyone's liking. But we are glad you have enjoyed your stay! Thanks again for your review!

10/10 - 훌륭해요

Maïli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très propre !!! Personnel sympathique!! L’hôtel est calme, les lits sont confortables et l’emplacement est super. À disposition sèche cheveux, fer à repasser. Shampoing, après-shampoing et gel douche à disposition. Pas de pomme de douche mais ce n’est pas dérangeant. Ménage effectué tous les jours ! Je vous le recommande fortement. Nous reviendrons, merci 😊
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

ki ho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely perfect hotel.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 23일
Thank you so much for those kind words, we hope to host you again in the nearby future! Thank you for being our guest!

10/10 - 훌륭해요

Rocio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AMAZING STAY!
2024년 1월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 4월 23일
Thank you so much for those kind words, we hope to host you again in the nearby future! Thank you for being our guest!

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an excellent experience here. We checked in and watched the sunset from their new rooftop bar, amazing view of the city and pretty good drinks. The room itself was top knotch, it was definitely an experience I'll recommend to anyone who loves the city.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 23일
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an excellent stay at our hotel.It's fantastic to know that you enjoyed watching the sunset from our new rooftop bar and that you were impressed by the amazing view of the city and the quality of our drinks. We're delighted that you found our room top-notch and that your stay was an experience you'll recommend to others who love the city.We appreciate your recommendation and look forward to welcoming you back for another memorable stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!

8/10 - 좋아요

Brian 님, Toronto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and great location, walkable to most manhattan attractions and the subway. Could hear mechanical noises constantly from our room that made it difficult to sleep at times. Bathroom door in our bunk bed room had an intentional gap at the top that eliminated full privacy.
2024년 4월에 3박 숙박함
답변 제공: Jez 님, 2024년 4월 22일
Thank you for taking the time to complete our survey and share your experience, Brian. Our microconcept design is certainly unique and we are pleased to hear that our warm staff was able to make up for this and you enjoyed your overall stay!

10/10 - 훌륭해요

Denishia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views were absolutely incredible and the staff made me and my BFF feel like celebrities. Would definitely recommend to all my travel friends!
2024년 4월에 2박 숙박함
답변 제공: Jez 님, 2024년 4월 22일
Hey there Denisha, thank you so much for those kind words, we hope to host you guys again in the nearby future! Thank you for being our guest!

10/10 - 훌륭해요

Adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: Jez 님, 2024년 4월 22일
Thanks for being our guest, Adrian! We hope to see you again!

8/10 - 좋아요

Sam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good position to walk and see new York
2024년 4월에 2박 숙박함
답변 제공: Ariyana 님, 2024년 4월 19일
Thank you for sharing your experience! We're thrilled to hear that you found our hotel conveniently located for exploring New York on foot. We strive to offer our guests the best possible experience, and it's great to know that our prime location added to your enjoyment of the city. We look forward to welcoming you back on your next visit to the Big Apple!

8/10 - 좋아요

Blanca Estela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me gustó mucho la atención del personal que habla español. Randy, excelente. El señor de seguridad también muy bien. La ubicación muy buena Lo que menos me gustó fue el tamaño de la habitación pero cumple con lo necesario.
2024년 4월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hola Blanca,Muchas gracias por sus palabras. Nos alegra que quedaste encantada con nuestro hotel. Esperamos que regreses pronto. Randy estara aqui a su orden!

2/10 - 너무 별로예요

Daniela

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
During our recent stay at the Arlo Nomad on April 14th, I booked the King Sky View room to surprise my boyfriend for his birthday and his first trip to New York. However, at a price of $688 for one night, the experience fell short of expectations. Despite having traveled extensively, I felt compelled to share my disappointment. Anticipating a premium experience at such a steep rate, the reality was far from satisfying. The room, though in a small hotel, was even smaller than imagined. Despite being assured of a non-smoking environment upon check-in, the unmistakable scent of cigarettes greeted us upon entering the room, necessitating constant airing throughout our stay. Numerous issues marred the room’s aesthetics and functionality. The TV wires hung haphazardly, curtains were stained, and blackout shades were cumbersome to operate, often becoming entangled. The bathroom, notably cramped, featured a shower curtain that appeared unsanitary and cheaply sourced. The overall ambiance was marred by worn-out walls, chipped bed frames, and dirty, scratched windows. Lamentably, essential amenities were notably absent, including a fridge, safe, or even basic snacks, rendering the room’s exorbitant price tag unjustifiable. While the view was undeniably breathtaking, it failed to compensate for the overall experience.
2024년 4월에 1박 숙박함
답변 제공: JS 님, 2024년 4월 16일
Good Evening, Daniela Mesquita,Thank you for taking the time to share your feedback regarding your recent stay at the Arlo Nomad. We sincerely apologize that your experience fell short of expectations and that we failed to provide you with the premium experience we aim to deliver.Your concerns regarding the size of the room, the presence of a cigarette odor, and various maintenance issues are taken seriously. Please know that we are addressing these issues with our housekeeping and maintenance teams to ensure that they are rectified promptly. We understand the importance of cleanliness and functionality, and we regret that we did not meet your expectations in these regards.Regarding the absence of essential amenities, we apologize for any inconvenience this may have caused. We are continuously evaluating and updating our offerings to better meet the needs of our guests, and your feedback will certainly be taken into consideration as we make improvements.We are truly disheartened to hear that you chose to relocate to another hotel for the remainder of your stay in New York City. While we understand your decision, we hope that you will consider giving us another chance to exceed your expectations in the future. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure that future guests have a more enjoyable experience.Thank you for being our guest.

10/10 - 훌륭해요

Syntonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great. The views from my room was out of this world.
2024년 3월에 2박 숙박함
답변 제공: Jez 님, 2024년 4월 11일
Hi Syntonia, thank you so much for your valued feedback, we're delighted to know you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Carlos 님, Pasadena

2024년 4월에 1박 숙박함
답변 제공: Jez 님, 2024년 4월 11일
Thank you for being our guest Carlos!

8/10 - 좋아요

MARIAH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place but no bar open due to renovations overall would stay here again.
2024년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 9일
Hi there! We look forward to welcoming you back for another fantastic stay our bar location will be open very soon! Thank you for being our guest!

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stat!
2024년 1월에 2박 숙박함
답변 제공: Arlo NoMad Team 님, 2024년 4월 8일
Hello there Anna, thank you for choosing the Arlo Nomad to host your recent stay. It's great to hear that you enjoyed your time with us here at the Nomad. We look forward to hosting you once again. Thank you for being out guest!

2/10 - 너무 별로예요

Mark 님, Oxford

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was no extraction in the bathroom and it was not enclosed properly. The shower curtain ineffective and illogical as should be a glass partition.The bed was squashed against the window with access from one side only. The blinds shutter did not work properly. The meeting room was not usable due to a prebooked meeting so nowhere to work. Staff service was poor if non existant. Hence no where to work in the hotel. Would not stay again and think the design of the hotel was poor and non functional for a guest although trying to be fashionable , but did not really work.
2024년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 7일
We sincerely apologize for the inconvenience and disappointment you experienced during your stay at our hotel. Your feedback regarding the bathroom extraction, enclosure, and shower curtain, as well as the layout of the room, blinds, and meeting room availability, are deeply concerning, and we apologize for falling short of your expectations in these areas.Please know that your comments have been shared with our management team, and we will take immediate steps to address and rectify these issues to ensure a more comfortable and functional experience for our guests in the future.We regret any lapse in service you encountered, as providing excellent service is a top priority for us. We are committed to improving our standards and ensuring that all our guests feel valued and well-cared for during their stay.We understand your decision not to stay with us again, but we genuinely hope that you will reconsider and give us another chance to provide you with the exceptional experience you deserve. If you would be willing to discuss your concerns further, please don't hesitate to reach out to us directly.Thank you for bringing these matters to our attention, and we appreciate the opportunity to address them.

10/10 - 훌륭해요

YAXIN

2024년 3월에 7박 숙박함

4/10 - 별로예요

Arnaud

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas de bar ni de restaurant disponible dans l’hotel. On ne nous prévient pas. Chauffage ne fonctionne pas, seulement de l’air froid. Nous avions une chambre sky view king, les fenêtres étaient dégueulasses et rayées. Pour finir, la nuit était à 481$ et je viens de voir qu’on m’a facturé 656$.
2024년 4월에 1박 숙박함
답변 제공: Jez 님, 2024년 4월 3일
Hello Arnaud, Thank you for taking the time to complete this survey, we appreciate your valued feedback. Taking a look into this, it appears that we did our best to ensure a great stay by putting you in our highest floor King Sky on the popular side, but we do apologize that it was not to your liking. Regarding the renovations and restaurant closure, we have ensured to place this information on our direct website starting in December and communicated with the third parties to relay to our guests, as well as notifying guests upon arrival. We're in a great food hotspot so our team is always happy to help provide some nearby options! As far as the final cost of your stay, the 100 security deposit will return to your account, I can confirm you were settled for 556.27, please kindly note that valet charge of 75 (added to 481, gives the total). If you have any further questions please do not hesitate to reach out we are more than happy to help! We hope you will give us another chance in the future, our renovations will be complete very soon!

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Jez 님, 2024년 4월 3일
We are sorry to hear your stay was not a perfect one. We do hope you'll decide to give us another chance in the future. Thank you for being our guest!

10/10 - 훌륭해요

Cynthia 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for the weekend and absolutely loved it. The views from our room were incredible! Only thing about having city views is the room next to you can see right into the room if we have the window curtains open. Other than that, there's some remodeling going on and I can't wait to be back and see the finished projects.
2024년 3월에 3박 숙박함
답변 제공: JS 님, 2024년 4월 2일
Thank you so much for choosing to stay with us over the weekend! We're delighted to hear that you loved your experience, especially the incredible views from your room. We apologize for any inconvenience regarding the city views and privacy; we'll take your feedback into consideration for future improvements.We're thrilled to hear that you're excited about our remodeling projects! We can't wait to welcome you back and showcase the finished upgrades. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We look forward to your return!

10/10 - 훌륭해요

Xijia

2024년 3월에 7박 숙박함
답변 제공: Front Desk 님, 2024년 4월 21일
Thank you so much for your valued feedback, we're delighted to know you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Daniel

연인과의 여행
We had a wonderful stay. We were graciously upgraded to a sky view room after I mentioned after checking in that we were there celebrating our 20th wedding anniversary. While the rooms are small, they are very nicely appointed and the floor to ceiling windows with the view made the room seem more spacious. A bonus was the excellent water pressure! All the staff were incredibly friendly too. The price point for the location and amenities was a good value too. I prepaid when I booked so that helped with the price.
2024년 3월에 2박 숙박함
답변 제공: Jez 님, 2024년 3월 31일
Hi Daniel,Thank you so much for your very kind words! We're so delighted you enjoyed your stay and we hope to meet again! Thank you for being our guests.

10/10 - 훌륭해요

Sarvi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arlo is cozy perfect area and the staff are great
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 27일
We're delighted to hear that you found your stay at Arlo cozy and enjoyable! Our team takes great pride in providing excellent service, and it's wonderful to know that you had a positive experience with them. We look forward to welcoming you back for another fantastic stay in the perfect area soon!

4/10 - 별로예요

MEET

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had blood stain on pillow, and shower was dirty. Room smelled.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 22일
Thank you for your review, we understand the impact that these shortcomings had on your stay, and we sincerely apologize for any discomfort or inconvenience they caused. Your experience does not reflect the level of service we aim to provide. We would like to extend our deepest apologies and invite you to give us another opportunity to exceed your expectations.

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 22일
Thank you so much for being our guest, we sincerely hope you'll return!

10/10 - 훌륭해요

Myah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was small, but was comfortable and clean. Definitely would recommend to others.
2024년 3월에 3박 숙박함
답변 제공: Jez 님, 2024년 3월 19일
Thank you so much for leaving us your valued feedback, it is greatly appreciated. We hope to host you again in the future! Thank you for being our guest.

8/10 - 좋아요

Xiaonian 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pros: The stay is good overall. Location is convenient, free citi bike access is an excellent addition. Staff are very friendly and always helpful. Room is small but functional. Cons: expected room to be small, but the space between the tv and the end of the bed is too tight. Bed sheet is not comfortable. Toilet paper is too hard.
2024년 3월에 2박 숙박함
답변 제공: Jez 님, 2024년 3월 19일
We are happy to hear you did enjoy your stay and our staff. We do apologize for the inconvenience caused by the layout of the rooms and linen. We hope despite this, you will return in the future and allow us to host you again. Thank you for being our guest!

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Staff was amazing. Moses upfront was the best.
2024년 3월에 2박 숙박함
답변 제공: JS 님, 2024년 3월 18일
Good Evening, Thank you for your kind review Ashley! We will share your comments with Moises and the staff as well. We hope to have you back.

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 4월 5일
Hi there! We look forward to welcoming you back for another fantastic stay in the perfect area soon! Thank you for being our guest!

6/10 - 괜찮아요

Angelica

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Jez 님, 2024년 4월 3일
We are sorry to hear your stay was not a perfect one. We do hope you'll decide to give us another chance in the future. Thank you for being our guest!