수영장

윈덤 새크라멘토 여행 후기

3.5 out of 5
윈덤 새크라멘토
5321 Date Ave, Sacramento, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 295개" "
평점 8 - 좋아요. 1001개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 188개" "
평점 4 - 별로예요. 1001개 이용 후기 중 144개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 120개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족하였습니다.
2019년 2월에 1박 숙박함

4/10 - 별로예요

Mohammad

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and little dirty and don’t have any facilities
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 15일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 12일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 - 괜찮아요

Cathryn

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Front desk clerk was for sure under the influence of alcohol. We could smell it as we walked up to the desk and he seemed to struggle with checking us in. Other than that, it's been OK.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 8일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 - 좋아요

Wendy

Nice and quiet!!
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 8일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Anmol

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 1일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 - 좋아요

Catherine

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 1일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Tson-telle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, super clean rooms. Enjoyed our stay
2024년 3월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
Thank you very much for your kind words! We're thrilled to hear that you had a wonderful stay with us and that you found our staff accommodating and our rooms clean. Providing exceptional service and maintaining high cleanliness standards are top priorities for us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

Neil

2024년 3월에 7박 숙박함
답변 제공: Front Desk 님, 2024년 4월 8일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 - 괜찮아요

Celeste

가족 여행
One entrance was inconvenient
2024년 3월에 3박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
thank you for staying with us. We at Wyndham Sacramento truly appreciate your business.

8/10 - 좋아요

Muni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing says free breakfast, but was was not saved free breakfast
2024년 3월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
hello Muni, thank you for your business. Please accept my sincere apology for the for the miss communication. When you have a moment can you please share that information with me regarding free breakfast. I want to make sure that correction is applied to online media to prevent another customer dissatisfaction. thank you for staying with us.

6/10 - 괜찮아요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The heater in the room was really loud when running.
2024년 3월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the loud heater in your room. Your feedback is invaluable to us, and we'll make sure to address this issue promptly to ensure a more comfortable and peaceful stay for our guests in the future. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

2/10 - 너무 별로예요

Scott

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Used Expedia to book 2 nights. I’ve stayed here before so I knew what to expect. Facilities are pretty run down. I ended only needing to stay 1 of the 2 nights I checked out and the girls at the desk said they can’t refund me the second night the refund would go thru Expedia then denied my refund.
2024년 3월에 2박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
Thank you for taking the time to share your experience with us. We're sorry to hear that you found our facilities to be run down and that you encountered difficulties with your refund for the second night booked through Expedia. We understand your frustration, and we apologize for any inconvenience this may have caused.It's important for us to clarify that refunds for bookings made through third-party platforms such as Expedia are typically handled by the booking platform itself. However, we will certainly look into this matter further and communicate with Expedia to ensure that the refund process is properly facilitated.We appreciate your loyalty as a returning guest, and we apologize for falling short of your expectations this time. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to improve your experience in the future.

6/10 - 괜찮아요

ADAM PETER WILSON 님, WARE

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
thank you for staying with us. We at Wyndham Sacramento truly appreciate your business.

8/10 - 좋아요

Roger

좋아요: 직원 및 서비스
She is an old girl in need of a makeover but she handles the Camelia Classic Dart Event perfectly.
2024년 2월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
thank you for staying with us. Best Regards,

6/10 - 괜찮아요

Margarete

가족 여행
별로예요: 직원 및 서비스
Problems with the room keys, unfriendly staff at check-in, and loud and inconsiderate guests yelling in the halls. Just was not a great experience.
2024년 2월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
hank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear that you experienced problems with the room keys, encountered unfriendly staff at check-in, and were disturbed by loud and inconsiderate guests in the halls. This is not the level of service we strive to provide, and we understand how these issues can impact your overall experience. Your feedback is extremely important to us, and we will address these concerns with our team to ensure that we improve in these areas. We hope you will give us another chance to exceed your expectations in the future. If there's anything else you would like to discuss or if there's anything we can do to make it right, please don't hesitate to reach out. We value your feedback and appreciate the opportunity to improve.

6/10 - 괜찮아요

Ana

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
thank you for staying with us. We at Wyndham Sacramento truly appreciate your business.

10/10 - 훌륭해요

Cat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great spot just for a 1 night stay.
2024년 2월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us, even if it was just for one night. We strive to provide a comfortable and pleasant experience for all our guests, and we're glad we could meet your expectations. If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back again in the future!

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 3월 26일
thank you for staying with us. We at Wyndham Sacramento truly appreciate your business.

6/10 - 괜찮아요

Renee

Average
2024년 2월에 2박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

6/10 - 괜찮아요

Randy

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

6/10 - 괜찮아요

Elisa

2024년 1월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

10/10 - 훌륭해요

Grey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

10/10 - 훌륭해요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

10/10 - 훌륭해요

Deana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

10/10 - 훌륭해요

Samia

2023년 12월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
hello Samia, Thank you for providing us with your feedback. We at Wyndham Sacramento truly appreciate your business.Bests Regards,

4/10 - 별로예요

William

가족 여행
좋아요: 청결 상태
No Internet service available
2023년 12월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
Hello William, I am very sorry to hear that there was no internet connection in your room. Internet connection is not showing any disruption during your visit. Please accept our sincere apology for the inconvenience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible place
Hotel had NO HEAT, NO AC, NO TV CABLE. Horrible stay.
2023년 10월에 2박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
hello, thank you for your review. Truly disappointed to hear about your experience with us. We do provide Direct TV with individual PTAC units in all guests' room. I truly hope you reported the matter to Front Desk and it was resolved promptly. Engineering Team is available for assistance.Please accept our sincere apologies.

6/10 - 괜찮아요

Crystal

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

10/10 - 훌륭해요

실제 이용하신 고객

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Gabriela

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Instalaciones algo viejas ubicado en buena zona
답변 제공: Front Desk 님, 2024년 2월 13일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Troy

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Alisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service
2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2023년 12월 4일
hello Alisa, thank you for choosing our property. We truly value you as our guest and appreciate your sincere feedback regarding the service.Looking forward to serving you in near future.Regards,

2/10 - 너무 별로예요

Ajit

2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

4/10 - 별로예요

sonia

2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2024년 2월 8일
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,

4/10 - 별로예요

Eric

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
average hotel, maid service had to be requested did not know that, rock hard bed, no restaurant never will go back here again
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Rosemary

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Nice place, nice staff
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Joselyne

2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service was so top tier very nice and friendly helped me with everything I needed!
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 - 너무 별로예요

Aurelio Ulises

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs a lot of work
The first room was on horrible condition. And dirty, the second was better. But, still i won't recommend it.
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good easy location helpful employees clean rooms. The only complaint was the elevator the building is older and so is the very slow small and dark evevator... i hope this can be updated someday... otherwise it was a pleasant stay
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2023년 11월 13일
hello Ronald, thank you so much for your business. And, we truly appreciate your feedback.

6/10 - 괜찮아요

Terence

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2023년 11월 13일
Hello Terence, thank you for booking with us. Greatly appreciate your feedback regarding your stay.regards,

8/10 - 좋아요

Matthewe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2023년 11월 13일
Hello Mathew, thank you for booking with us. Greatly appreciate your feedback regarding your stay.regards,

6/10 - 괜찮아요

Rina

아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스
The breakfast included that was part of the reservation is not free lol , the room shower we got i a bit rusty and the conditioner doesn’t come out at all ,
2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2023년 11월 13일
Hello Rina, thank you for booking with us. Greatly appreciate your feedback regarding AC and rusty shower. Please accept our sincere apologies for the inconvenience.thank you kindly,

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Parveen Chand 님, 2023년 11월 13일
Hello Jennifer, thank you for booking with us. Greatly appreciate your feedback.thank you kindly,

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and quiet
When I saw the property I realized I had stayed there before when it was the Crowne Plaza. Very nice stay, very quiet, even though it's right next to the freeway. Front desk night staff went above and beyond. I will definiely stay here again.
2023년 10월에 2박 숙박함
답변 제공: Parveen Chand 님, 2023년 11월 13일
Hello Jan, thank you for booking with us. Greatly appreciate your feedback. Very nice to hear about your experience with front desk personals.thank you kindly,