Deluxe Room | Premium bedding, minibar, in-room safe, desk
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Reviews of Arcadia Hotel

3.5 out of 5
Arcadia Hotel
32 Hamilton Road, Singapore

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 312 reviews" "
Rating 8 - Good. 130 out of 312 reviews" "
Rating 6 - Okay. 41 out of 312 reviews" "
Rating 4 - Poor. 11 out of 312 reviews" "
Rating 2 - Terrible. 6 out of 312 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Rathinam

Business traveler
Liked: Staff & service, property conditions & facilities
House keeping needs to improve. There were ants all around the room . Finally I found it was for the sugar sachets . This was on the last date.
Stayed 2 nights in Apr 2022

10/10 Excellent

Steven

Stayed 4 nights in Apr 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Noriko

Stayed 1 night in Apr 2022

10/10 Excellent

CHOWTHYE, SOPHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Eric.
We got a room that smelled of glue and paint. The reception Eric then got us another room which was bigger. Excellent service. I want to thank Eric personally. Keep up the good work.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. But room had no window which felt a bit weird
Stayed 3 nights in Sep 2021

4/10 Poor

Zhuang

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Was given a room on the first floor without window. Feel like cropping in a prison cell though never been in one before.
Stayed 1 night in Sep 2021

8/10 Good

Annie

Liked: Staff & service, amenities, property conditions & facilities
friendly staff and easy to find
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with group
Just a normal stay
The service desk was mostly unmanned, had to keep phoning the mobile number provided at the lobby for service. Cleanliness was so-so, they only cleaned places that is very prominent and the rest was just dusty. Dusts were on the hangers and even on the toiletries in the room. I guess the room was left unused for quite some time. There were renovation works going on nearby so it was kind of noisy and the rooms were not soundproof, could hear clearly the next door talking on her phone. Was attracted to stay as I saw that the toiletries they provided were from l'occitane and thought it would be a quality stay. But they cut on providing body lotion and handsoap which was clearly shown in their pictures that it will be provided. Especially during this Covid period, I thought handsoap is very crucial since sanitiser was not provided inside the room. Good thing is, there were many cafes around the hotel which you can explore if you liked cafe hopping.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room with balcony
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
This place easy access all kinda food can get it. Service wise abit lack.
Stayed 1 night in Jun 2021

10/10 Excellent

Quan Zhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Good
Hotel uses one of the best toiletries. Very clean hotel
Stayed 1 night in May 2021

10/10 Excellent

Daniel Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acardia Hotel.
It was a great experience for a short staycation. My partner booked for me online with his name even though it should be 2 persons name. Apparently on the website of the hotel we can’t add another guest name. Overall good experience comfortable room.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked the loft room
Stayed 1 night in May 2021

8/10 Good

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service
Stayed 1 night in May 2021

4/10 Poor

Nur

Disliked: Staff & service
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room i booked and gotten was clean and spacious for sure even the toilet. But the toilet reminds me of handicapped toilet in shopping malls. Haha. Location wasnt really convenient. Overall its ok, i will consider booking again.
Stayed 1 night in Mar 2021

6/10 Okay

Fuyuan

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not recommended for staycation
The hotel is clean, simple, accessible and has comfortable bed. But I never had restful nights due to the noise from inside and outside of the hotel.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Boon hui

Traveled with group
Nil
Stayed 1 night in Feb 2021

8/10 Good

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Vince, Tokyo

Liked: Staff & service, amenities, property conditions & facilities
The staffs were extremely attentive and helpful. And the check-in was smooth and swift. Would propose they install a doorbell outside the entrance for guests to call in because not all guests have mobile phone with them. Otherwise, the guests would have to wait outside the main entrance until the receptionist sees them.
Stayed 6 nights in Dec 2020

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

welmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Boon hui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is smaller than advertised in the web and without window.
Stayed 1 night in Oct 2020

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Dennis, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very conveniently located.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Azlina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Young

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Toh Nguan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

Muhammad

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rhui Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy anniversary stay
Met up my expectations! Good stay. Room was clean, toilet was clean. Room Service was good too. Room was quiet at night, important is nearby got a lot of food restaurant opening at night. Will recommend to my friends n family.
Stayed 1 night in Aug 2020

8/10 Good

Raistlin

Liked: Cleanliness, staff & service, room comfort
Acceptable for budget overnight staycation
Tried out hotel for a couple staycation away from kids. Accommodations were acceptable but there was noise from neighbouring rooms, sound-proofing wasn't very good. OK for just a night stay for the price.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t expect it to be this good!!! Even better than some well known hotel. Definitely coming back!
Stayed 1 night in Aug 2020

10/10 Excellent

Tan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staycation
Check in was a Breeze and delighted that the room was pretty spacious and comfortable to stay in. Ordered food via grab and the concierge was kind enough to bring it to my room. Though I do not think the room is sound proof
Stayed 1 night in Aug 2020

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from CK Tay on Sep 8, 2020
thank you

10/10 Excellent

Afidon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Reception very friendly and helpful. The room very nice and clean. Location near of shopping mall, mrt and food stall. Highly recommend!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Its pretty fair price compares with other hotels we looked into. No surprise but we know what to expect however there was a construction site just next door n thet dont stop working in weekends....
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel locate in calm area but surround by restuarant and food court. From MRT Bendemeer walk 300 m. to hotel.
Stayed 1 night in Feb 2020

6/10 Okay

Yoann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
convenient place to stay
iI have enjoy the fast check in and fast check out and how friendly was the staff. however, i m a bit disappointed by getting no windows ( which was not mentionned during my check in) and the fact i could have hurt myself on the night table during the night
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
The hotel location is pretty ok. I booked the cheapest room as I needed to sleep only 1 night but still 80 SGD+. And I ended up in a very small room with no windows and was feeling like in a cell. Aircon cannot be modified and no hot water in the shower which made it unpleasant. Staff is very nice though.
Stayed 1 night in Jan 2020

8/10 Good

Felicia, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is good, near Bendemeer MRT and bus stops. Eating places and convenience stores are within few mins walking distance. Check in and check out experiences were smooth, staffs were polite. Good size TV in the room. The bathroom was spacious with good quality toiletries. Internet speed was also good. The only thing that will need improvement would be the carpets.
Stayed 5 nights in Dec 2019