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Reviews of Hotel Festa Sofia

4 out of 5
Hotel Festa Sofia
83 Bulgaria Boulevard, Sofia

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 73 reviews" "
Rating 8 - Good. 33 out of 73 reviews" "
Rating 6 - Okay. 16 out of 73 reviews" "
Rating 4 - Poor. 8 out of 73 reviews" "
Rating 2 - Terrible. 3 out of 73 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Roumiana, Harrisonburg

Stayed 1 night in Apr 2023

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2022

10/10 Excellent

Kaloyan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,very helpful staff. Excellent location. Decent room. I would definitely recommend this place to anyone.
Stayed 4 nights in Sep 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Denitsa

Business traveler
Disliked: Amenities, property conditions & facilities
The rooms are not that good as on the picture. The mini bar was completely empty, also there is no kettle or even cups... or anything to make a tea or coffee. My room viewing was on rear side , where also have a building work and was very noise. On my booking shows like breakfast is included , but on the reception, staff say 'it's not". ... I'll not visit again that hotel !
Stayed 1 night in Apr 2022

8/10 Good

Dzhaner

Traveled with group
Liked: Cleanliness, property conditions & facilities
Only the door of my room has to be changed because I was afraid to be locked in or out of my room and the door knob is going to fell of. Every other detail of the room or the hotel was just fine I stayed just one night, so.
Stayed 1 night in Sep 2021

2/10 Terrible

Petia

Stayed 1 night in Jul 2021

4/10 Poor

mark

Business traveler
Disliked: Property conditions & facilities, room comfort
No AC, poorly maintained.
AC doesn't work at all. Uncomfortable stay as a result. The shower is falling apart with tiles literally moving on the walls with huge gapping cracks.
Stayed 1 night in Jul 2021

4/10 Poor

ozgur

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Zornitsa

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Very happy with my stay at Hotel Festa! The rooms were ok, but my room didn't get clean one time even though the tag was left on the door knob. Very pleased with one of the reception guys Velizar - he is very nice, friendly and provides an exceptional customer service! Special thanks to him!
Stayed 1 night in Jan 2020
Response from Georgi on Feb 20, 2020
Thank you for staying with us and for your positive feedback.We are glad that you enjoyed your stay in Festa Sofia Hotel and we hope to see you again.

8/10 Good

Davor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Davor

Liked: Cleanliness
Stayed 3 nights in Nov 2018

4/10 Poor

Othman

Disliked: Staff & service
Not nice really,not friendly,no smiles,no fun,no help,nothing,taking tip by force.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great and I'm staying there a few times a year. It's very modern and clean and location near the mountain is simpy amazing. Breakfast is good too.
Stayed 1 night in Mar 2018

4/10 Poor

Othman

Disliked: Staff & service
It is like militry point
Hotel with no soul
Stayed 2 nights in Nov 2018

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Festa is my usual choice for hotel in Sofia. I love the view over Vitosha mountain and the hotel's location. Each morning they serve a buffet breakfast which has a lot of options. Rooms are modern and comfortable.
Stayed 1 night in Mar 2018

8/10 Good

Rodrigue

Liked: Cleanliness, property conditions & facilities, room comfort
Super comfortable
Far from center , but very comfortable hotel , quiet
Stayed 1 night in Oct 2018

8/10 Good

Krassimira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general I would recommend the hotel due to the good balance between price/quality. Though, there are some small things which could be improved like: the mattress of the bed needs to be replaces, as half of it wasn't very comfortable due to heavy usage; the bathtube needs some maintenance, as when you have a shower lots of water flows down on the floor; there were towels for 1 person only, although the booking was for 2 people.
Stayed 1 night in Oct 2018

2/10 Terrible

Andrew, Manchester

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Most staff were only good for Bates Hotel. I spent five LONG days cooped up with the rude, unhelpful lot, there was only one decent guy and girl on reception, the others wouldn't get a job sweeping floors in an English one.
Stayed 5 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bad reception
Cannot believe how rude the reception was.. they lost my booking and Expedia confirmed they sent it. The hotel must practice how to be rude and they should get a gold medal for it
Stayed 1 night in Mar 2018

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Ivaylo Dimitrov on Jan 22, 2018
Thank you.

8/10 Good

Davor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2017
Response from Ivaylo Dimitrov on Jan 22, 2018
Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel to Sofia city.
Decent and professional looking hotel. Stay was pleasant. Air-conditioner could have been better. Room walls cold have better sound insulation. Restaurant was old-fashioned with long table clothes that almost tripped me. Very well connected to Sofia city centre by tram line and buses. Taxi is cheap as well. Nearby to Bulgaria Mall.
Stayed 2 nights in Sep 2017

6/10 Okay

Yana

Liked: Room comfort
Disliked: Cleanliness
Not that bad, but noisy
Overall the hotel is ok, however it can be quite noisy due to some music in the hallways that you can hear inside the room. When I complained I was told that there is a hotel-wide sounding system with loudspeakers on every single floor that they cannot switch off completely (unless they want to). There is nothing wrong with the music per se, unless you are a hard-core dedicated Eros Ramazzotti fan as they play only one record all day long:) At times, it can be quite loud so bear in mind if you book the hotel for business and need to work during the day!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Jonathon, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good food, clean
Nice room with a good shower and all the facilities you would expect when staying on business. Room cleaned daily and the restaurant served very good food for a very reasonable cost. Good breakfast, however the only downside is having to collect a 1 day wifi pass every day. The area is not great, however I selected this for its location (close to the office I am working in) so that was not a problem for me

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Zsuzsanna, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our business trip
The location was very convenient to our business meetings. Nice breakfast. The beds could be more comfy.

10/10 Excellent

John, Rotherham, South Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Spent the day before my flight home. The hotel was lovely and staff very helpful. I would recomend this hotel and i will be staying in the future.

8/10 Good

ARA KHACHATRYAN

Liked: Staff & service, room comfort
Disliked: Cleanliness

6/10 Okay

David, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay Hotel
We enjoyed our stay in Sofia, and the Festa Sofia was an okay hotel. First thing that bothered me was the lack of air conditioning. They have AC, but they had already turned it off for the winter, even though the temperature was warm outside, and the sun really heated up the rooms. So we had to leave our window open, and it was really noisy outside. Other issues were that while some staff were very helpful, others could seem a bit short on patience when asking them questions. The breakfast was very good; I can say that! So for the price we got a good deal, and it was close to the conference we were attending, but if I was to go back I would definitely look into other hotels in the area before automatically booking the Festa Sofia.

8/10 Good

Rosa, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good relation quality-price
I've been in this hotel before and I can recommend it fr its price and location. The personnel is affable as well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
one night stay
we had a one night stay as we were transiting sofia on the way back from greece. hotel is very close to the highway ring (which is still under construction). the rooms are clean, spacious and quiet. very few guests, but we did not bother us, on the contrary

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Festa Sofia Hotel, Bulgaria
This hotel is situated in a very noisy area which can be heard from the rooms. Parking area is at the back of the hotel in a field which is not lit at night.Staff very friendly and helpfull.

8/10 Good

Tony M, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
My room was spaceous, nicely done out and very clean. I found the staff helpful and polite. the buffet breakfast had a very good selaction. the hotel is very good value and i would stay here again. the advice i give is beware of Sofia taxi drivers some of whom are not above fixing their meters to over charge!!!

10/10 Excellent

Dorte

Stayed 5 nights in Mar 2023

6/10 Okay

Moustafa

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2022

8/10 Good

Nico

Liked: Cleanliness, room comfort
Redelijk tot goed hotel, geen vier sterren waard.
Verblijf in Festa is oké, minder tevreden over de kwaliteit van het ontbijt. Te beperkt wat betreft de broodjes en niet alles vers b.v warm eitje is lekker maar niet een ei dat er vanaf zeven uur al ligt. Hotel kamer had gebreken in de badkamer, bij receptie gemeld,werd binnen uur opgelost. Bij aankomst slechts 1 paar handdoeken op de kamer terwijl het een tweepersoons kamer betrof
Stayed 4 nights in Jan 2020
Response from Georgi on Feb 20, 2020
Hello, Thank you for your response and comments! Your feedback is important for us. We are sorry about the troubles you had in the room. We are hoping to have you as our guests again so you can see our improvements! Kind regards,

6/10 Okay

Verified traveler

Business traveler
Stayed 5 nights in Oct 2019

6/10 Okay

Yulia

Liked: Cleanliness
Mediocre
Odore dell’umidita’ in camera, difficile regolarela temperatura d’acqua, passa improvvisamente da normale a caldissima o a fredda. Staff non è molto gentile. Non ci tornerei.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Mauro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from ID on Mar 21, 2018
Thank you for your feedback.

4/10 Poor

sf, Bayern

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
altes Badezimmer, schmuddelig. Teppichboden abgenutzt und voller Flecken Rezeption unfreundlich
Stayed 2 nights in Dec 2017
Response from Ivaylo Dimitrov on Jan 22, 2018
Thank you.

8/10 Good

Birgit, Heidelberg

Liked: Staff & service
Hotel an der Umgehungsstraße
Wenn nachts um drei vom Dach der Baustelle nebenan Bauholz geworfen wird - dann bist Du in Sofia! Auch tagsüber ist immer Baulärm zu hören. Sofia ist eben eine wachsende Stadt. Der Service im Hotel ist überaus freundlich. Das Frühstücksbüffet ist reichhaltig. Das Hotel liegt nicht in der Nähe einer U-Bahn-Station. Der Yuzhen Park ist allerdings in 20 Minuten zu Fuß erreichbar. Auf dem Weg gibt es Lebensmittelläden, Bulgarische Imbissbuden und (mindestens ein) Restaurant.
Stayed 2 nights in Oct 2017

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Festa
I liked this hotel very much and it was nice to see beutiful mountain from the big window. Bath is plus also. The area has everything I needed, shopping mall, movie theathers, bank downstairs to change money and this lovely mountain for trekking <3 I liked the breakfast too!
Stayed 1 night in Aug 2017