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클라리온 인 & 스위트 도산 사우스 여행 후기

2.5 out of 5
클라리온 인 & 스위트 도산 사우스
2195 Ross Clark Circle, Dothan, AL

이용 후기

6.4
평점 10 - 훌륭해요. 851개 이용 후기 중 162개" "
평점 8 - 좋아요. 851개 이용 후기 중 226개" "
평점 6 - 괜찮아요. 851개 이용 후기 중 176개" "
평점 4 - 별로예요. 851개 이용 후기 중 130개" "
평점 2 - 너무 별로예요. 851개 이용 후기 중 157개" "

6.2/10

청결 상태

7.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

WILLIAM J

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches in the room. Mildew on the walls. I stayed 3hrs and couldn't do it any longer.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jowolry

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
IT WASNT THAT CLEAN THEY COULD BE FIXED UP BETTER
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Shaquitia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Aaron

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Just didn’t seem like a great place for a family to stay
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rm233 hasn’t been renovated yet so the fridge needs to be replaced! It freezes then defrost in the floor everyday! Other that that is a pleasant stay!
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Jeanne

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not book.
Absolutely not worth the 82.00$ I had to pay. Bath tub was peeling paint. Dirty walls, very subpar.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Ms. Jeanne,Thank you for sharing your experience at the Clarion Inn & Suites Dothan.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us at Clarion Inn and we look forward to welcoming you again whenever your travel needs bring you back to Dothan.Sincerely,Charles DozierGeneral ManagerClarion Inn & Suites Dothan

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelent
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Mr. Jose, Thank you for sharing your experience at the Clarion Inn & Suites Dothan.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. I am delighted to hear that our hotel was exactly what you needed for your stay. Your feedback is integral to our ability to continue to improve our service. Thank you for staying with us and we look forward to welcoming you again whenever your travel needs bring you back to the Dothan area.Sincerely,Charles DozierGeneral ManagerClarion Inn & Suites Dothan

8/10 - 좋아요

TRAVIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Mr. Travis, Thank you for sharing your experience at the Clarion Inn & Suites Dothan.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. I am delighted to hear that our hotel was exactly what you needed for your stay. Your feedback is integral to our ability to continue to improve our service. Thank you for staying with us and we look forward to welcoming you again whenever your travel needs bring you back to the Dothan area.Sincerely,Charles DozierGeneral ManagerClarion Inn & Suites Dothan

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in good shape
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Mr. Eric, Thank you for sharing your experience at the Clarion Inn & Suites Dothan.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. I am delighted to hear that our hotel was exactly what you needed for your stay. Your feedback is integral to our ability to continue to improve our service. Thank you for staying with us and we look forward to welcoming you again whenever your travel needs bring you back to the Dothan area.Sincerely,Charles DozierGeneral ManagerClarion Inn & Suites Dothan

2/10 - 너무 별로예요

William

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and a lot of things were broken and not working, they were people out side of my room making loud talking and cussing at 3 am to 6am
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 5일
Mr. William, Thank you for taking the time to share your feedback in regards to your recent stay with us at Clarion Inn & Suites Dothan. As a valued customer, we see that there is room for improvement based on your feedback. Please accept our sincere apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we will use your feedback as a teachable moment with our staff to ensure we continue to meet our guest’s needs each day. Thank you again for your feedback so that we may continue to improve our hotel operations. Hospitably,Charles DozierGeneral Manager

2/10 - 너무 별로예요

Regina

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
LITERALLY A ROACH MOTEL.
The note at the front desk should have given me a warning. It stated that there would be no refunds due to the remodel that the hotel was experiencing. I can understand a noise complaint or two and even some construction debris. However the hotel was in no condition to have anyone stay there. The linens were unclean. The bathroom was horrific. And it was literally infested with roaches. There was a microwave and a fridge however neither worked. What look like wallpaper was peeling off from what appeared to be water damaged so I'm sure there was mold. Worst hotel I have ever been to!!! I would not leave my dogs there
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Ms. ReginaThank you for taking the time to share your feedback in regards to your recent stay with us at Clarion Inn & Suites Dothan. As a valued customer, we see that there is room for improvement based on your feedback. Please accept our sincere apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we will use your feedback as a teachable moment with our staff to ensure we continue to meet our guest’s needs each day. Thank you again for your feedback so that we may continue to improve our hotel operations. Hospitably,Charles DozierGeneral Manager

8/10 - 좋아요

April

연인과의 여행, 출장 여행
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Ms. April,Thank you for sharing your experience at the Clarion Inn & Suites Dothan.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us at Clarion Inn and we look forward to welcoming you again whenever your travel needs bring you back to Dothan.Sincerely,Charles DozierGeneral ManagerClarion Inn & Suites Dothan

2/10 - 너무 별로예요

Matthew

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Mr. Matthew, Thank you for taking the time to share your feedback in regard to your recent stay with us at Clarion Inn & Suites Dothan. Please accept our sincere apology for not meeting your expectations during your stay. We look forward to welcoming you again whenever your travel needs bring you back to Dothan. Hospitably,Charles DozierGeneral Manager

6/10 - 괜찮아요

Mj

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Francine

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
FILTHIEST HOTEL EVER
I just can't believe Clarion clams this under their brand. This is probably the filthiest hotel I've ever stayed. Dead roaches all over the room, dust and dirt in every corner, under the beds, under the ac, on the vents, in the AC unit, on the switches, on and under the chair cushion, and just everywhere. Black mold along the tub and bathroom ceiling. I have never experienced a rocking toilet, but you get one here. Most certainty keep my suitcase up off the floor and off the chair. I'll have to take a shower when I leave so I won't feel dirty after a stay here. Clarion will no longer be on my preferred hotel list. Goes on the crappy list. If I wasn't so tired after traveling for the past 12 hours, I would leave!
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Oumar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Rafael

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Suck ass stay
Well woke updue to sonething on my arm crawling. It a big f"ing cockroach. Breakfast was destitute. Not restocked. Had to go to Dennys across the street. Room is outdated.old furniture. Bathroom had mold. Bathtub was painted. Who paints over plastic.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Dion

2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Cindy

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Assigned room was falling apart & dirty. Looked like no maintenance had been done in years & what had been done was not done very well at all. Practically had to sit on the floor the toilet was so low an it was cracked. Holes in the cabinet & trim falling off. Cable ran from top of door to TV just hanging loose. One lamp didn't work. Curtains were coming down. NO bath towels. Mildew in the tub. Probably other items i can't remember at the moment. I wouldn't think Clarion would want their name associated with this building! It was a surprise it was so bad, as the front lobby was very nice.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Gross
Cockroaches everywhere! Tub was full of mold. Discussing.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

jeneane

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very dirty, dirty linens, stained towels & rags. The finish of the tub was actually chipping off & the tub was dirty. Rust on the bottom of the doorways & the toilet had urine around the outside of it.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tuss

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Renee

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property needs to be updated inside and out
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Faustina

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE! This place is a literal dump!! There is a Mold and Mildew infestation and Cockroaches. This place should be torn down!!!
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

MELINDA

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room had bugs and a toilet full of feces. Obviously had not been cleaned. Was told it was a mistake and got moved. 2nd room had holes in wall in bathroom, paint peeling, remote felt gritty. Sprinkled ajax in tub and turned water on amd it ran black which confirmed it had not been cleaned. No way I could have stayed but was told they coukdnt issue refund because i booked with Orbitz. Also, swimming pool was closed which was not mentioned online. Not that it was an option even if it was open after seeing the conditions. The lady runningthe front desk, however, was very patient, kept apologizing and was embarrassed. She was working alone with a ton of people waiting to check in and i dont believe they even had housekeeping on site at the time.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Rickey

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I saw a roach but couldn't get to it to kill it. Tub looks dirty. Thank God I brought flipflops.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Marvin

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Terrible
Lobby smelt like heavy smoke. Bathtub was stopped up. Water backed up while taken a shower. Very unsanitary. Appearance of the hotel was bad. I’ll never stay here again.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Karl

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unpleasant Stay
The first room I was assigned (202) was to be a nonsmoking room but reeked of smoke. I was then moved to room 157 and that room had holes in the lamp shade, the bathtub was dirty, the room was musty and did not smell clean, the ceiling was dirty and had patches of what appeared to be dirt, holes in the wall, etc. I was scheduled to stay two nights but due to the conditions I couldn’t stay a second night. The pool was green and disgusting and unusable and the hotel grounds exterior was filthy. I will never stay there again. It appears a change in management is needed.
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Katie

2023년 6월에 1박 숙박함

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스
Staff was excellent, but housekeeping was left to be desired and matinence kind of sucked. Was hoping to swim but the pool was closed and not maintained at all
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

Dana

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They need to update their pictures. There is no pool and no buffet for breakfast. The rooms are very tan down and dirty.
2023년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is in need of some serious TLC and updates. A deep, deep cleaning would go a long ways. The desk receptionist was very helpful and friendly.
2023년 6월에 2박 숙박함

4/10 - 별로예요

Joey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What Happened
Run. Run far away! Check-in was confusing, and took 30 mins just to check in. Mold on the entire ceiling around the edges where it wasn’t painted. Mold in bathroom. Floor was filthy. Breakfast was almost non existent. Brings out 1 serving of eggs at a time for the buffet. This use to be a nice hotel, but not anymore!!! Run!!!
2023년 5월에 1박 숙박함

4/10 - 별로예요

Gerson

좋아요: 직원 및 서비스
별로예요: 청결 상태
The lady that checked me in was very nice and professional. The room had roaches. They were in the fridge, bathroom, and under the bed.
2023년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was great. Room doors was hard to open. Hole in bathroom wall. Bathrooms was nasty. Pool was dirty and unable to swim in. Had blood on comforter. Great location
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 직원 및 서비스, 객실의 편안함
Review of stay.
I requested a pool. It was down. Had issues with the tv not working at first. But that was resolved. My son killed a cockroach in the bathroom. The beds were to high. I am 5foot 2inch and i had to jump to get into the bed. The continental breakfast was ok. Could have offered a little more variety. I would give a 3 out of 5 stars
2023년 5월에 1박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Quiet and large small fridge . No coffee maker in 1 room . Our 2 rooms needed a deep clean. Table tops had glass moisture rings .Carpet had been vacuumed and clean bedding but corners everywhere were very dirty . I cleaned the faucet in the bathroom sink
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Brandy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was absolutely disgusting
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Robert

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Artie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE LAST TIME WE WENT THERE, ABOUT 2 YEARS AGO, WE LOVED IT. GOOD BREAKFAST, CLEAN, GOOD STAFF. IT HAS NOW GONE DOWN HILL. DRY SCRAMBLED EGGS AND POOR SAUSAGE ONLY BREAKFAST PROVIDED WITH DO IT YOURSELF WAFFLES. NO MILK OR OJ FOR BREAKFAST. KILLED SEVERAL ROACHES AND SHOWED THEM TO STAFF WHO WERE INDIFFERENT. NO TELEPHONE. NO TOWEL REPLACEMENT, HAD TO TAKE OLD TOWELS TO GET NEW ONES. TOO MUCH MORE TO NOTE.
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Gregory

좋아요: 직원 및 서비스
Too many friends hanging around.
Friends of night shift desk clerk were always hanging around. Loud and rude.
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Ahmed

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

corine

좋아요: 직원 및 서비스
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room dirty, made skin crawl. Appliances broken, tub is worn. My son was walking without shoes on the floor was so dirty his little feet was black. Bed sheets had burn spots in it. I was not impressed with this hotel, the staff is really friendly and very professional.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Roxane

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed due to an emergency. It wasn't clean. AC had filth and food in it, shampoo in the tube ground, and hair everywhere, and the fire alarm kept beeping batteries need to be changed. Great customer service from the man at night.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Stephen

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was extremely moldy. The ladies restroom outside the restaurant was closed. The bath tub needs immediate replacing. we have stayed here twice a year for many years. It has deteriorated annually.
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Francine

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Take off you list.
We didn’t stay. Dirty, smelly, and a drug area.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

KAREN

2023년 1월에 1박 숙박함