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베이몬트 바이 윈덤 코플리 아크론 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 코플리 아크론
130 Montrose West Ave, Building A, Akron, OH

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 309개" "
평점 8 - 좋아요. 1005개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 158개" "
평점 4 - 별로예요. 1005개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 161개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Glenda

연인과의 여행
Ants in the room orherwise to just sleep in the room.
2024년 4월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Glenda,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the presence of ants in your room. Please be assured that we take cleanliness and pest control seriously, and we will address this issue promptly to ensure a more comfortable stay for all our guests. Hope you will visit again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Valerie

2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Valerie,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

russell 님, Shelby Twp

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is most likely the worst hotel I have ever stayed in! Very noisy all night, bed squeeked bad every time you moved.Breakfast was very limited. charged me a security fee they did not tell me about and will take 5 to7 days for a refund.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Russell,We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay visit. Your comments are serious, and we have passed them on to our management for further verification. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Request your understanding and continued patronage.Sincerely, Hotel Manager

6/10 - 괜찮아요

Christina 님, Ashtabula

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was decent but worn. Empty two liter bottle under the cusion if the chair. And the hot tub was definitely nit clean and worn. Yuck
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Christina,We apologize for the cleanliness issues you encountered during your stay and for the condition of the hot tub. We will address these concerns with our housekeeping and maintenance teams to ensure that similar incidents do not occur in the future. We hope to have the opportunity to make it right and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bed was so squeaky. Coulndt sleep I will call the property
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Kathy,We apologize for the inconvenience caused by the squeaky bed during your stay. Your comfort is important to us, and we understand how disruptive this issue can be to a good night's sleep. Please rest assured that we will address this matter promptly with our maintenance team to ensure that the bed is repaired or replaced as necessary. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Erica Kera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could’ve had better breakfast but for the most part the stay the room was good
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Erica Kera,Thank you for your feedback. We're glad to hear that you found the room to be good during your stay. Regarding the breakfast, we apologize if it did not meet your expectations. We're always looking for ways to improve, and your feedback is valuable to us. We'll take your comments into consideration as we review and adjust our breakfast offerings to better suit our guests' preferences. We hope that you will try us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Robert,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 편의 시설/서비스
Great value so far
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Richard,Thank you for your glowing feedback! We're thrilled you're finding value in our product/service. We strive to deliver exceptional quality and affordability. We're here to make your experience even better.Sincerely, Hotel Manager

4/10 - 별로예요

Jenifer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty hotel wouldnt move us but inconvenience us by having house keeping 6 hours after i made them aware of the condition of my room. People above were rude and stomping and banging all hours of the night and esrly morning. Terrible.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Jenifer,Thank you for your kind feedback. We deeply apologize for the inconvenience you experienced during your stay. Your comfort is paramount, and we regret falling short of your expectations. Rest assured, we'll address the cleanliness and noise issues promptly to ensure a more pleasant experience for future guests. Your feedback is invaluable in helping us improve.Sincerely, Hotel Manager

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The woman at the front desk tonight was so helpful and polite.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Brandon,Thank you for your great feedback. We're delighted to hear about your positive interaction with our front desk staff! Providing exceptional service with a smile is our priority, and we're thrilled that our team member made your experience memorable. We'll be sure to pass on your kind words in recognition of her outstanding service. Sincerely, Hotel Manager

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Mark,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Diamond

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Guest,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Tremayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Tremayne,Thank you so much for the fantastic feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 - 괜찮아요

Kathleen

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bed would squeak constantly.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Kathleen,Thank you for your kind feedback. We apologize for the disruption caused by the squeaky bed during your stay. Your comfort is important to us, and we regret that this issue detracted from your experience. We'll ensure that our maintenance team addresses the bed promptly to prevent future inconveniences. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jared

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Black mold in the bathroom,ceiling falling down. Mirror looked like it’s never been cleaned. Smoke alarm falling off the ceiling. Bed frames were metal and squeaky. Had a terrible nights sleep. Will never stay at a baymont or super 8 ever again. Every entrance had smoldering cigarettes on the ground and just laying on garbage cans still lit
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Jared,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing stayed for two days cause the jacuzzi Tub..nasty dirty didn't have hot water .had to change rooms 4 times still had to clean the bathroom and jacuzzi and rest of the room my self just to make the stay bearable for the next two days ... I want a refund for the horrible time... I will never stay there again and I will tell everyone I know the same thing
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Michael,We're deeply sorry to hear about the unacceptable conditions you encountered during your stay, particularly with the jacuzzi tub and the cleanliness of the room. This falls far below our standards, and we apologize for the inconvenience and disappointment caused. Your feedback is taken seriously, and we'll work to address these issues promptly.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Eudora

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bedding except sheet was stained. Asked for new cover and had to wait until 8pm. When that time came we called and received a sheet and a fitted sheet.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Eudora,We apologize for the inconvenience you experienced with the stained bedding and the delay in receiving replacements. This does not meet our usual standards of service, and we're sorry for any frustration caused. Your feedback will be addressed to ensure a smoother and more efficient process for future guests.Sincerely, Hotel Manager

8/10 - 좋아요

David 님, Roaring Spring

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 20일
Dear David,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Bryan

I had the jacuzzi room to control the jets you have to get out of the tub and walk over by the sink. They said I ruin the sheets. They kept half of my deposit. They didn't say how I ruined the sheet theu did send me a email they didn't send me a text a voicemail nonthing they just kept half my deposit I had to call and find out why. Well they lost my Business over $25 dollars. If you go to this hotel bring your own sheets. They could of gave.me.the option to keep the sheets but they didn't.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Aleese

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 20일
Dear Aleese,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Bedsare terrible! Noisy!!
The beds are terrible with iron metal bases, they are so noisy to sleep!!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 20일
Dear Guest,We apologize for the inconvenience caused by the noise from the bed frames during your stay. Your comfort is important to us, and we'll address this issue to ensure a more peaceful sleeping environment for our guests. We hope to have the opportunity to make your next stay more enjoyable.Sincerely, Hotel Manager

2/10 - 너무 별로예요

howard 님, st louis

출장 여행
Bathtub dirty very dirty. Dark hallways dark rooms. Terrible beds
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 20일
Dear howard,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kathy

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 20일
Dear Kathy,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Danea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They stay up on the cleanliness. Prices were amazing on Expedia. Would prefer more English speaking crew. Also, would've been great if the washer wasn't out of order. But overall no issues and was pleased. We stayed for a week and a half.
2023년 12월에 5박 숙박함

2/10 - 너무 별로예요

Paul

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Find something better, especially on Baymont side.
Weird motel set up. Front lobby is open both to a Baymont and Super 8 motel. The front receptionist area and breakfast area is open to both guests. If our side was a Baymont, very disappointed in the bed and the lack of soundproofing between rooms. Beds had spring sounds ( loud) when any movement in the bed. Noise at all hours was atrocious. Last night the loud talking did not end until 4am. Got very little sleep. Cleanliness of the room, reception and breakfast area was not bad at all. Just very disappointed in our Baymont side. Expected Baymont to do better. Stay was 12/13- 12/14 Room 128
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Himanshu

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스
Just the people above us stomping around ..running and the fact that the beds were VERY SQUEAKY..
2023년 12월에 1박 숙박함

4/10 - 별로예요

Jonathan

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태
2023년 12월에 1박 숙박함

4/10 - 별로예요

Phillip 님, Monaca

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Quite possibly the loudest and squeakiest bed you could ever lay on. Every subtle move just squeaks. No way you can sleep like that unless mummy style
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

STEVEN

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear STEVEN,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ono

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and I enjoyed the continental breakfast
2023년 11월에 1박 숙박함

4/10 - 별로예요

Susan

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

4/10 - 별로예요

Cassidy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
You pay for what you get. However, the bed sounded like it was going to literally break when you sat on it. It was sitting on a metal block. The jetted tub was FILTHY! The water was not clean. And it said there was free breakfast but all they had was bagels and waffles. The furniture had food stuck on it, the outlets didn’t work. Very low quality.

4/10 - 별로예요

Gary

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The building was being re-roofed while I was staying there. Workers were on the roof above me before 7:30 am There was a generator running outside my window. The bed made a sound like 2 cymbals coming together when you got up or laid down. There was a smell when you entered the room primarily in the bathroom.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good except bed had metal frame and every time I moved, it screched.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I know this is a limited thing but the construction on the roof was very annoying and didn't seem to be too safe. There was trash and construction junk all over the place and the fact we were there on a weekend but they were still doing work was disappointing.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tim

2023년 10월에 1박 숙박함

8/10 - 좋아요

JEFF 님, Toledo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room looked like it was recently remodeled, except for the bathroom. The bed was comfortable, except when you sat down on it or rolled over quickly...then it sounded like sheet metal bending, and then it would make the noise again when you got up. Overall, I would stay here again based on price and location.

10/10 - 훌륭해요

Andrea

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property condition
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable stay.
Was in town for an ultra-running event. The property was conveniently located to area restaurants and stores. The room was clean and comfortable. The property was older but upgrades had been made in some areas.
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Tanvir

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The clothes were not dry and the door didn’t close properly and also the sheets were tucked in too much on that squeaky bed
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

SEAN 님, LINCOLN PARK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of dining options
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Kendra

연인과의 여행, 가족 여행
별로예요: 청결 상태
This hotel shares a building with the Super 8. That would have been good to know. Literally the same hotel but with two separate entrances. The tub was worse for wear, very gross looking. Didn’t discuss with staff because it wasn’t so much a cleanliness issue as it just needs to be replaced. Paid online but still had to put down a deposit. Staff was pretty friendly. Overall this place needs to be updated pretty bad.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Austin

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good. Solid hotel
2023년 10월에 1박 숙박함