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Reviews of Wyndham Garden York

3 out of 5
Wyndham Garden York
2000 Loucks Rd, York, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 440 out of 1005 reviews" "
Rating 8 - Good. 315 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 82 out of 1005 reviews" "
Rating 2 - Terrible. 51 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Logan

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I stayed here for 3 nights. Bed/pillows were comfy, lots of space for your clothes and shoes, liked that we had a fridge and microwave in room. Room was clean, Air conditioner was noisey, Hallway was real noisey, Cleaning staff yelling down the hallway to one another at 8:30 am. Free breakfast was OK. Same every day. fake eggs, bacon, and hashbrowns. I did like the shower pressure and parking was ample. The restaurant/bar was OK. Bar teneder doesn't know how to make a margarita. we did have the Meatloaf and that was good. The location is nice- Pool was ok. there was a kids birthday party when we were trying to go to the pool. so we only stayed 10 minutes. Would stay again. but go out for breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great, well lit.
Stayed 1 night in May 2024

10/10 Excellent

Tenielle

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

4/10 Poor

Evelyn, San Juan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the conditions of the room, found it dirty. The rugs needed to be cleaned, needed to ask for room service, towels, toilet paper, needed to ask to fix shower door.
Stayed 9 nights in May 2024

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Lovely outdoor area.
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need up grading but otherwise nice
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Caprice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

WaiCho, FRESH MEADOWS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts were same every day..no cold cereals for kids or adults.. had really stale hard bagels.. coffee was great. .
Stayed 5 nights in Apr 2024
Response from General Manager on May 16, 2024
Thank you for choosing to stay at the Wyndham Garden York, and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues like these from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during your visit to the area.

10/10 Excellent

Grigoli

Stayed 2 nights in Apr 2024

10/10 Excellent

Teretha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Gary

Stayed 1 night in Apr 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

nicole

Stayed 1 night in Apr 2024
Response from General Manager on May 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

cheryl

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel was a good place to stay while in York. Evening dining was convenient and yummy. However the breakfast was cold and unsatisfactory. The bed was super comfortable and the room was clean.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 26, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. We will also make note of the breakfast options and look to spruce that up.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Malcolm

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Ants, mold in shower, black grime on shower floor.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 26, 2024
We recognize your time is valuable and appreciate the feedback you have provided.Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Wyndham Garden York, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.As a valued customer, we appreciate you taking the time to share your feedback. We thank you for choosing to stay with us.

2/10 Terrible

Zarah

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Thank you for choosing to stay at the Wyndham Garden York, and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues like these from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during your visit to the area.

10/10 Excellent

Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is huge. Pool and viruses Court yard are beautiful!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and check out. Pool is nice. Breakfast was good. Staff were all friendly and helpful.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Olga, Santa Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
The AC/Heater goes straight to your face… it’s impossible sleep like that…
Stayed 1 night in Jan 2024
Response from General Manager on Mar 27, 2024
Thank you for choosing to stay at the Wyndham Garden York, and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel maintenance team to ensure the necessary guidelines are in place to prevent issues like these from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during your visit to the area.

6/10 Okay

ANGELA

Traveled with family
Facility looks good from the outside but inside s old and dated. The rooms were not clean, our bed sheets had hair on them. The bathroom had dirt and hair on the floor and toilet, and the shower was falling apart. Location was ok.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
We recognize your time is valuable and appreciate the feedback you have provided.Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Wyndham Garden York, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Our housekeeping and maintenance teams will scope the room to ensure remedy of these situations before other guests have access to this space.As a valued customer/ member, we appreciate you taking the time to share your feedback. We thank you for choosing to stay with us.

10/10 Excellent

Ninoshka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Apr 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Elias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and quite
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Katiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 1 night in Feb 2024
Response from General Manager on Mar 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Teddy

Stayed 2 nights in Mar 2024
Response from General Manager on Apr 26, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Aleecia

Traveled with family
Disliked: Cleanliness
The lobby area and exterior of the hotel are rather immaculate, however the rooms are not. The room that my mother and I were supposed to stay in was not very clean at all. The tiled floor at the entrance and bathroom inside the room were very dirty and had no been mopped in some time. The bed actually had a large bright red area with a hole (resembling a bullet hole) underneath the encased mattress cover. The floors were not vacuumed, the shower head and shower itself were moldy/covered in limescale. Rather than spending money on upgrading the lobby and exterior or the property, renovations and investment in quality cleaning staff should have been made a priority when it came to the rooms.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
We recognize your time is valuable and appreciate the feedback you have provided.Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Wyndham Garden York, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured; the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.Our housekeeping team will reinspect the cleanliness in that specific room and retrain to observe and remedy these situations before guests can access the rooms.As a valued customer, we appreciate you taking the time to share your feedback. We thank you for choosing to stay with us.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Very accommodating.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Ruth

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities
First let me start by saying that reception personnel were friendly and there never seemed to be a wait time. My big complaint with this hotel is there is only one elevator that is located very far away from most of the rooms...because of that, you are pretty much forced to use the stairs and alternate exits if on the 2nd floor. My room was 240 which is adjacent to the lovely, double metal doors that lead to the stairway. Because of the dog show in town, people were using the stairwell all hours of the night and those doors kept banging and neither myself or my dog were able to sleep for any length of time at a time. This room was also either above or adjacent to the laundry and the noise when the washers were spinning out is very loud in that room. I was there 5 days and am very sleep deprived. I fell on the sidewalk at the corner of the building beyond the entry for the ballroom while I was walking my dog Wednesday evening. The landscaping was all level with the sidewalk except that rounded corner on the backside where there is an approximately 2" difference. I slipped off the edge of the sidewalk, caught my toe on the edges of the sidewalk and landed on my hands and right knee on the concrete injuring the palms of my hands, my knee and probably fracturing my big toe. This made the numerous trips up and down the stairs even harder.
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for choosing to stay at the Wyndham Garden York, and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We will look into guest experiences of that specific room number and issues with our level of pavement.As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues like these from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during your visit to the area.

2/10 Terrible

Kristin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was in room 121. It had a door that opened into the pool area. The pool closes at 9, but the hotel allows people to hang out in the pool area 24 hours a day. People were in there drinking and talking/yelling/laughing all night. It echoed incredibly loudly into our room. We didn’t sleep at all. I spoke with the front desk. They said they were allowed in there. So there was nothing done. Very disappointing stay. I do NOT recommend!!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for choosing to stay at the Wyndham Garden York, and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues like these from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during your visit to the area.

10/10 Excellent

Eliezer

Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

tranyaka

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from OM on Mar 3, 2024
Thank you for your feedback. If there is anything else we could have done differently, please let us know as we value your feedback.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean quiet place to stay. Restaurant is good.
Stayed 1 night in Feb 2024
Response from OM on Mar 3, 2024
It's always refreshing to hear positive feedback. We hope to see you again should your travels bring you back to York.

8/10 Good

Randi

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to my families home.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

David, Cressona

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Accepted pets. We don’t always travel with pets. Had forgotten there was extra fees involved. Should be good if that was published someplace.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Wayne

Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel
Nice staff nice pool nice breakfast
Stayed 1 night in Nov 2023
Response from General Manager on Feb 27, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us here at Wyndham Garden York.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Alyssa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The beds weren’t really comfortable and the toilet keeps making a noise. Had a rough night of sleep which had me pretty tired in the morning but everything else was good
Stayed 1 night in Feb 2024
Response from OM on Feb 12, 2024
Thank you so much for providing feedback about your recent stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Thank you again for your feedback and we hope to better serve you in the future.

6/10 Okay

Shelby

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from OM on Feb 12, 2024
Thank you so much for providing feedback about your recent stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Thank you again for your feedback and we hope to better serve you in the future.

8/10 Good

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from OM on Feb 12, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden York. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 Good

timothy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from OM on Feb 12, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden York. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

4/10 Poor

Bethany

Traveled with family
Stayed 1 night in Feb 2024
Response from OM on Feb 12, 2024
Thank you so much for providing feedback about your recent stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Thank you again for your feedback and we hope to better serve you in the future.

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean
Stayed 4 nights in Jan 2024
Response from OM on Feb 12, 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden York. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

6/10 Okay

Holly

Facility is very nice, but 2 complaints mainly. Friday night there was live music in the bar and a large number of people kept gathering right by the front door smoking. It was awful. I complained to front desk 3 times because they kept doing it, and it filled the lobby and you couldn't get in or out without smelling awful when you got to your room. We have kids and we all smelled like smoke. Also the breakfast starting at 7am weekends when we went for a tournament was a negative. We were told there would be breakfast available by 6:30
Stayed 2 nights in Jan 2024
Response from OM on Feb 12, 2024
Thank you so much for providing feedback about your recent stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Thank you again for your feedback and we hope to better serve you in the future.