I don't know whether we were just given a crappy room or they all happened to be like that over christmas. The aircon was not working, the drainage in the bath and the sink are both awful to use they do not pop up as they should, there was no hot water and the water cut when it was needed. I don't want to give a bad review because i do not know if the other rooms have that issue but the room we were given wasn't right. Cleanliness was the only plus there was about the room. To add the staff do not appear to communicate to each other as what we would ask one they had a different answer than when we had asked the other, how is that acceptable?