Dear Ashlee,Thank you for your recent stay at Summit Inn at Snoqualmie Pass. We are happy to hear that our outstanding staff made for a great experience. Our apologies for the odor, we will pass this information to our maintenance staff. We look forward to welcoming you back again soon. Thank you again for your review.

Dear Leanne,It was a pleasure to host your visit to Snoqualmie. While we may be older, our team works hard to ensure we meet all expectations and provide a comfortable stay. However, your feedback will be kept in mind when planning future updates. Thank you, and we hope you consider staying with us again.

Thank you for your comments, we're glad you enjoyed your timer at our property. We'll ber sure to discuss your experience internally and hope to welcome you back in the future.

Thank you for your comments.

Dear Tavis,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the alarms. This was due to the weather and outside of our control, and we appreciate your patience. Should you be in the area again, please consider coming back to see us.

Dear Deborah,Thank you for choosing to stay with us. While we're glad you received exceptional service while dining in the restaurant, we're disappointed to read that wasn't the case with the rest of your trip. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Jillian,We're saddened to learn you did not enjoy your stay despite our convenient location. Please accept our apologies for any issues with the hot tub and sauna as well as for any concerns about odor. We'll look into your comments further, and we'd appreciate the chance to provide you with a more positive experience.

Thank you for your feedback. We appreciate your kind words regarding our location. However, we apologize for the inconvenience you encountered during your stay, and we will take steps to ensure a more satisfying guest experience. Despite these issues, we hope you'll consider staying with us again to experience an improved and more comfortable stay. Your satisfaction is important to us, and we'll work to improve your next visit.

Dear Ronald,We're saddened to learn you did not enjoy your visit. If there are any specific concerns we can address, please let us know. Should you be in the area again, we'd appreciate the chance to provide you with a more positive experience.

Dear Brenda,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our clean rooms, friendly staff, and convenient location added to your experience. However, we apologize for any concerns about the bathroom and AC as well as for any issues with the sauna. We'll look into your comments further, and we invite you to stay with us again the next time you're in town.

Dear Sarah, We sincerely regret to hear about the inconveniences you experienced with the bed and television. It's important for our guests to have a seamless stay, and we apologize that we fell short of providing you with the attention and resolution you deserved. While we're glad to hear that you appreciated the quietness of the hotel, we understand the other aspects of your stay were not up to par. We will address these issues with our team to prevent similar occurrences in the future.

Thank you for reaching out to us. Your feedback is invaluable. Please accept our sincerest apologies for any perceived rudeness from our team. We will be sure to discuss your remarks internally, as we want all guests to be treated with the utmost kindness and respect. For 3rd party bookings, we can not always guarantee the room you book will be the one available when you arrive. Regardless, none of our guests should be treated in the manner in which you've described. We do hope you join us again so we may show you our true spirit of hospitality.