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Reviews of Lake Norman Inn and Suites

2.5 out of 5
Lake Norman Inn and Suites
19608 Liverpool Pkwy, Cornelius, NC

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 226 out of 1003 reviews" "
Rating 4 - Poor. 103 out of 1003 reviews" "
Rating 2 - Terrible. 80 out of 1003 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent stay. We only stayed here one night. It was good. Lots of shopping and dining options nearby.
Stayed 1 night in May 2024

6/10 Okay

Lindsay

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in a nice area. The staff was super friendly. You can tell they are in the process of remodeling. My room smelled to me. The air-conditioning unit in the room was tloud everytime it came on. There were two vehicles that had obviously been sitting in the parking lot for a significant amount of time. House keeping supplies were left in the hallway and difficult to maneuver around with luggage. Not sure i would recommend this place at the moment.
Stayed 3 nights in May 2024

10/10 Excellent

Shayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when in town. Always a good time . Feels like a home away from home!!
Stayed 1 night in May 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a amazing experience
Stayed 1 night in May 2024

6/10 Okay

James

Loads of construction.
Stayed 1 night in May 2024

6/10 Okay

Maria

Traveled with pets, Traveled with family
Liked: Staff & service
Air condition damage, room smell cigarette, ect, ect
Stayed 1 night in May 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to staying
Stayed 3 nights in Apr 2024

2/10 Terrible

Nyjahn, naugatuck

Disliked: Cleanliness, staff & service, property conditions & facilities
very moldy all around the facility. Carpet in my room was soaked and molded all over and I am now sick from the stay. very disappointed
Stayed 1 night in May 2024

6/10 Okay

Wanda

Traveled with partner
Disliked: Amenities
Some of the lamp lights didn’t work. Bathroom needed to be more clean and wiped down
Stayed 2 nights in May 2024

10/10 Excellent

Yolanda

Liked: Amenities
Friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here just overnight while visiting and the hotel was very clean, friendly staff, and plenty of parking. The only problem I saw were some stains on the curtains and walls in the room but everything else was great. The included breakfast was good and the bed was comfortable and those were the most important things for me!

6/10 Okay

Wendell

Traveled with family
Property is getting in need of an update. Our room had several areas of long overdue update needed.
Stayed 1 night in Apr 2024

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Nick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is old and in need of updating. The corridor carpet looked dirty. You could smell weed while walking to our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to big. Great people.
Stayed 7 nights in Mar 2024

4/10 Poor

Michael

Very run down.
Stayed 2 nights in Mar 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here. The front desk people are superb.
Stayed 2 nights in Mar 2024

4/10 Poor

Lori

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was in the midst of remodeling. Our fridge didn't work, electric outlets didn't work, and light between beds was broken. We did have good water pressure in our shower, but daughter's room was bad. Also pack hair condition, and a hairdryer because ours didn't work. Other than all this, if you just need a place to sleep overnight, it was okay for the price.
Stayed 1 night in Mar 2024

10/10 Excellent

marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly we just stayed overnight.
Stayed 1 night in Mar 2024

6/10 Okay

Maria, Silver Spring

Liked: Staff & service
The staff was very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Cora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little stay! Very quiet and convenient!
Stayed 1 night in Jan 2024

8/10 Good

Frank

Stayed 7 nights in Feb 2024

4/10 Poor

Rogelio

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our bathroom had tools and a leaky faucet in it a and then when upgraded to a King BR our vanity light didn't work AND the sink was clogged up. Terrible and this was my 2nd stay when the 1st stay was quite pleasant and this time the exact opposite and won't come back again.
Stayed 1 night in Feb 2024

6/10 Okay

Jeffrey

What are you expect for $80. This hotel was recently purchased from Clarion and the sign is still with temporary signage. The sink was stopped up and the light over it did not work. The unit was however, spacious and clean. The breakfast was barely edible.
Stayed 1 night in Feb 2024

6/10 Okay

Richard, Tobyhanna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The toilet in our room was running all night
Stayed 1 night in Feb 2024

10/10 Excellent

Steven M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful nights sleep!
Stayed 3 nights in Feb 2024

10/10 Excellent

Steven M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Bryan

Traveled with family
Liked: Staff & service
Older property in need of some upgrades; friendly & helpful staff.
Stayed 1 night in Jan 2024

4/10 Poor

alexis

Disliked: Cleanliness, property conditions & facilities
Could be worse, but….
This is a very old comfort inn. It hasn’t been kept up very well. Lots of band aid fixes there. It’s fairly clean though.
Stayed 2 nights in Jan 2024

6/10 Okay

Bryan

Traveled with family
Nice footprint; fridge had not been cleaned out; ceiling peeling in shower
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Gregg

Traveled with family
Liked: Cleanliness
Stay was nice but the hair dryer did not work and the phone had no wire jack so it was out of water. The receptionist was not very friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lobby was nice but that’s where it ended. Room outdated and not clean at all. I can handle the outdated part but normal cleaning was not done.
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

whitney

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kenyatta

Liked: Cleanliness
Disliked: Staff & service
The receptionist was very rude and housekeeping was rushing us to check out 2 hours before check-out time so they could prepare the room for the next guests.
Stayed 1 night in Jan 2024

6/10 Okay

Tina

Liked: Cleanliness
My room wasnt clean, the floors did not look like it was vaccumed, bathroom was dirty. I didnt dare to use the shower due to paint pealing off the ceiling. The toilet cover was dirty as well as the bathtub. The towels looked dingy. The head board had hand prints all over it. Stuff stuck on the coffee table by the couch. The milk for tbe breakest tasted sour. I tried to let someone know but no one would cone to the front desk, after i rang the bell.
Stayed 3 nights in Dec 2023

8/10 Good

April

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jeff

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was previously a Clarion hotel that was taken over by another interest. At first glance outside and in the lobby area, it looks relatively nice. The rooms not so much. Our 1st room was badly in need of renovating. The baseboards were laying on the floor, the TV was not working and the door did not lock properly. The bathroom was terrible, with a very old toilet and tub, but the floor appeared to be newer. The furnishings were old as well. Our 2nd room as a result or the aforementioned TV and door lock was worse! As soon as we turned on the light switch, the light started blinking, the bathroom just as bad as the first and furnishings were old and outdated. The insides of the lamps had months of built up dust accumulated. There are signs that rooms are being renovated but we will not be back to find out. We stayed here in October and had the same experience but we thought we would get a renovated room. Now, I understand that at $75 for a hotel, that you get what you pay for but it should be clean!
Stayed 1 night in Dec 2023

8/10 Good

Frank

Stayed 5 nights in Dec 2023

2/10 Terrible

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and price
Great stay overall, customer service was really excellent, room was very clean and it was for a great price! I would definitely recommend this hotel
Stayed 2 nights in Dec 2023

2/10 Terrible

RICHARD

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Indra

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
Room was not clean, ice bucket was half full of water and a used cup. Toilet did not flush properly. 90% of the time no one was at front desk, I stood their for 15 minutes waving my arms opening and closing the main door and nothing no one to be found. 8 out of 10 times I entered no one was at front desk. Water temps were reversed on sink, cold on left hot on right..Really? Place had boxes piled in hallway my entire 3+ day stay. Will not stay here again.
Stayed 3 nights in Dec 2023