Thank you for your feedback. We are sorry to hear about your negative experience. Our Director of Rooms will be in contact with you to discuss your recent stay. Thank you and have a great day.

Thank you for the great feedback. We will share your review with the team.We look forward to welcoming you again in the near future.Thank you and have a wonderful day!

Thank you for the wonderful feedback. We will certainly share your feedback with the team and Travis in the Powder Bar. We look forward to welcoming you back to our resort in the near future. Have a great weekend ahead

Thank you for the wonderful feedback. We look forward to welcoming you back to Waldorf Astoria Park City for another unforgettable experience. Have a great day.

Thank you for your time and consideration in providing such excellent feedback for our mountain resort. We are thrilled you had such an enjoyable stay with us. Thank you for mentioning Grecia—we will ensure that she knows of your kind words! We very much look forward to welcoming you again for another unforgettable experience. Thank you and have a wonderful day!

Thank you for providing such an excellent review for our mountain resort. We are thrilled you had such a nice stay with us! We very much look forward to welcoming you again for another unforgettable experience. Thank you and have a wonderful day!

Thank you for your time and consideration in providing feedback for your stay at our mountain resort. Please accept our sincerest apologies for the service inconsistencies you and your family experienced while you were here. You have our personal commitment that we will utilize this feedback to ensure exceptional service to each and every guest that walks through our doors. Thank you very much!

Thank you so much for the wonderful feedback and we hope to welcome you back soon!

Thank you for taking the time to provide feedback for our satisfaction survey. It is through the participation of guests like yourself that we are able to strive for continuous improvement. It gives me great pleasure to hear that you and your family were satisfied with your stay. Your positive feedback has been shared with the hardworking members of our team. We look forward to welcoming you back to the Waldorf Astoria Park City.

Good Day Ms. Courtney, Thank you for taking the time and consideration to let us know about the circumstances surrounding your recent visit to the Waldorf Astoria Park City. Please accept our sincerest apologies for the service inconsistencies you and your family experienced during your stay. Needless to say, the inconsistencies in service you described could and should have been avoided. We can offer no excuse, but do want to reassure you that your concerns have been addressed with the appropriate members of our staff and steps have been taken to prevent recurrences of this nature in the future. Mr. Smith, I am extremely concerned about the impression you have formulated of our Resort. You have my personal commitment and the commitment of our Leadership Team that we will utilize your valued feedback to do better. Again, we apologize for the inconvenience and we look forward to a future opportunity of delivering a level of service you have every right to expect from the Waldorf Astoria Park City. Should you require any further assistance, please do not hesitate to reach out to me directly. It would be my pleasure to be of service. With sincerest gratitude,