스탠다드룸, 더블침대 1개, 금연 | 고급 침구, 오리/거위털 이불, 필로우탑 침대, 책상
예약 가능 여부 확인

클라리온 인 여행 후기

2.5 out of 5
클라리온 인
185 James Asbury Dr NW, Cleveland, TN

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 512개 이용 후기 중 150개" "
평점 8 - 좋아요. 512개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 512개 이용 후기 중 82개" "
평점 4 - 별로예요. 512개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 512개 이용 후기 중 34개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Teri

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was fine. Lots of restaurants nearby. But our room was dirty. We had our dog and when we woke up in the mporning, thousands of ants were everywhere on and in her food bowl. Would not stay there again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Glorimar

Fast service
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Raul

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady that checked me in was awesome nice lady and I was very satisfied, and the room was quite nice.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kathy

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kendall

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a perfect place to spend the night while traveling from Florida to Ohio. It was very clean and the front desk was exceptionally nice. They are truly dog friendly with only a small charge as opposed to the other supposedly dog friendly hotels that charge ridiculous amounts and have silly weight restrictions. We will return for all of our trips through the area.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Ralph

출장 여행
Bed mattress in poor condition. Sheets didn't fit bed and would not stay on. Had to ask for room service to empty trash and fresh towels.
2024년 1월에 5박 숙박함

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
The stay was perfect for us and our two dogs. We were just here late and up and out early. But the room was nice, the shower was a little eh but outside of that I would stay here again. Front desk staff was very friendly and helpful.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Tod

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you and hope you consider staying with us again. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Elesa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

10/10 - 훌륭해요

JAMES J

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Randy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

6/10 - 괜찮아요

Millard

별로예요: 직원 및 서비스
Checking in was easy. Front desk employee very helpful. Breakfast good. Dead roach on night stand, no one at front desk when checking out.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

6/10 - 괜찮아요

Michael 님, Mobile

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
No issues except for the rooms could have been cleaner. Had "grocery store" feet after walking around barefoot on the LVT. The bathroom toilet was not very clean under the seat (dried splatter at the back where lid and seat attach, along with hair). Bathroom floor was as dirty as the rest of the unit's floor. Just needed a real good mopping and bleaching of the bathroom, that's all.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

2/10 - 너무 별로예요

Dennis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Melanie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

LINDA 님, Elk Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access with convenient parking
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Chris

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

4/10 - 별로예요

maria f

단체 여행
별로예요: 청결 상태
Nothing
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

hailee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was amazing, the room was very clean! there was a light smell but once the air conditioner was on the smell faded
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good convenient near interstate
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

4/10 - 별로예요

Marlena 님, Dover

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dirty comforter on bed! It was visibly soiled all over. It was white and a duvet! Dust on all furniture.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Not the best
Exterior of hotel and lobby was very nice. The room looked nice but felt damp and smelled musty. The bathroom wasn't very clean as there was mold under the soap holder in the shower. The floor wasn't very clean either. We stay in the area often and I probably wouldn't book this hotel again.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Amy

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

LINDSEY

2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

4/10 - 별로예요

bill

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything make a pleasant experience.
2023년 8월에 5박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Gail

2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
had slight problem & was taken care of imediately.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Moises

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location of the hotel is very good .
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

David

가족 여행
좋아요: 편의 시설/서비스
Convenient- right off the interstate
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

oreal

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Guest services was friendly. Room smelled clean. Bathroom is a little dated and needs painting, new door and caulking. Location is quiet and close to the interstate
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff willing to help
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Dana

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The guet room was pretty clean and comfortable. I slept well feeling very safe. The staff very friendly and the breakfast was good.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Marcel

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
We had a grest time. We slept exceptionally well. The bed was comfortable and everything was clean. We will come back.
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Misty

연인과의 여행
별로예요: 직원 및 서비스
Stood and waited at the checkin counter for almost 15 minutes. Rang the bell, called the number that was listed at desk in the absence of the stagf, no answer. Finally 2 employees came in from outside and acted like it was no big deal. Property needs updated.
2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 7월 6일
Dear Guest, I appreciate your feedback. Our goal is to provide an experience worth repeating for every guest, every time. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Clarion Inn

2/10 - 너무 별로예요

Spencer

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible 1 Night Stay
When we walked into the room, it’s wreaked of mold, and mildew. The room had not been cleaned hardly at all. There was hair, both humans animal hair, all over the bed and animal hair was still evident throughout the room. There was evidence of spiders nests in the pullout couch, with I hatched egg sacks. The bathtub was gross, so we didn’t shower there. And the bathroom door stuck to the floor, so in order to get the door shut, you had to slam it shut, and to open it, you had to pry it open. My wife couldn’t get herself out, so I had to put my shoulder into it to help open the door. The bed also was not comfortable either. If not for the fact that we had already paid for the room, we would have never stayed there. It was only 1 night, but I would NEVER stay there again!
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

4/10 - 별로예요

Bill

별로예요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

8/10 - 좋아요

Debra Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
For the price the room was nice and clean. The pool looked green so we didn’t use it.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Joe

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time, Please do visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Ervin

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Just OK
Hotel was a good price, but pictures are skewed The landscape was not maintained and had weeds everywhere We paid for non-smoking room, but it was beside a smokers room next to our bathroom. We had to keep the bathroom door closed or the room smelled like smoke. The air conditioning had not been turned on before our arrival so the room smelled musty. However, once the air conditioning was running for 10-15 minutes the musty smell went away. The hotel room was dated. The room was clean.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is just okay.
The rooms could have been cleaner. They had a damp almost musty smell. The beds were comfortable and the TV/cable was nice. The breakfast was pretty good. The pool and most everything about the hotel needs some maintenance and updating.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Dear Guest, We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you. Sincerely, Hotel Manager.