외관

롤리 벨몬트/레드우드 쇼어 여행 후기

3 out of 5
롤리 벨몬트/레드우드 쇼어
400 Concourse Dr, Belmont, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 538개" "
평점 8 - 좋아요. 1000개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 110개" "
평점 4 - 별로예요. 1000개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 55개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

nagyung

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
방이 넓어요 그리고 주변 환경이 쾌적하고 직원들도 친절해요 아침 식사도 좋아요 특히 오믈렛.
2020년 1월에 2박 숙박함
답변 제공: FD 님, 2020년 2월 3일
We Appreciated your feedback and thank you for choosing to stay with us.

10/10 - 훌륭해요

JUNGGUN 님, busan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시내와 떨어진 위치 문제를 제외 하곤 전반적으로 만족 합니다 조식은 기대하지 마세요 그냥 그래요
2018년 10월에 4박 숙박함

10/10 - 훌륭해요

soo 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족과의 편안함
샌프란시스코공항에서 남쪽으로 10km 정도 떨어진곳으로 가족4인이 머물기에 편안한 숙소이며, 가성비가 높은 숙소임.
2018년 7월에 3박 숙박함
답변 제공: Anthony 님, 2018년 7월 25일
Thank you so much for your review!

8/10 - 좋아요

Lisa 님, Saratoga

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s close to highway exit and convenient.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Jacob

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was clean, comfortable, and quiet. The staff was friendly and courteous.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful room. It was quiet and the darling shades worked great. The bed and pillows were comfortable. The staff was friendly and helpful. We would stay here again and would recommend this Hyatt to friends and family.
2024년 3월에 15박 숙박함

10/10 - 훌륭해요

Ralph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property with great rooms. The two bedroom rooms are fantastic especially with a bathroom in each room. I would definitely stay there again.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Carlo Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Dmitriy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: FOM 님, 2024년 4월 1일
Dear guest, Thank you for choosing Hyatt House Belmont/Redwood Shores for your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please get in touch with me directly. We look forward to being of service to you shortly. Best regards, Front Office Manager

10/10 - 훌륭해요

Anh

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

rachia

좋아요: 숙박 시설 상태 및 시설
Quick and easy check in Friendly staff Quick to respond to issues I wish they had smart TVs! But overall our stay was great considering I had kids! We loved the hot breakfast too 💕
2024년 3월에 4박 숙박함
답변 제공: FOM 님, 2024년 3월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. Also, we would like to thank you for giving our front desk agent Gemma the credit for the great service she delivered. to you.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Front Office Manager

10/10 - 훌륭해요

Rajendra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel and rooms. Spacious.
2023년 12월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Thank you for choosing Hyatt House Belmont/Redwood Shores for you recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please get in touch with me directly. We look forward to being of service to you shortly. Best regards, Front Office Manager

10/10 - 훌륭해요

Tim

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the 2nd time I decided to stay at the Hyatt house. It has all the amenities you may need while you stay away from home.
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Thank you for choosing Hyatt House Belmont/Redwood Shores. We truly value every guest that stays with us. Thank you for your feedback and review. We look forward to serving you again in the near future. Have a great day. Front Office Manager.

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 12박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Thank you for choosing Hyatt House Belmont/Redwood Shores for you recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please get in touch with me directly. We look forward to being of service to you shortly. Best regards, Front Office Manager

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uns hat der Service des Hyatt House Belmont/Redwood Shores sehr gefallen.
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Dear Guest, Thank you for choosing us Hyatt House Belmont Hotel for your recent stay. Your feedback is highly appreciated as it helps us to improve our service and property. We hope to see you again soon. Best regards, Hyatt House Belmont/Redwood Shores Front Office Manager

10/10 - 훌륭해요

Stephane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only blimp was the fresh paint on our door got on our clothes but Luciane at the desk was so nice and reassured us. The room was nice and spacious
2024년 3월에 3박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Dear guest, Thank you for your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Front Office Manager

8/10 - 좋아요

Betty

답변 제공: FOM 님, 2024년 4월 1일
Dear guest, Thank you for your feedback. We are sorry to hear that your experience wasn't amazing. At Hyatt House Belmont, we strive to provide guests with the best experience we can. Thanks again, your comments helped us, and our team will work to make your experience better next time. Best regards, Front Office Manager

8/10 - 좋아요

Betty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No elavetor our room is on the 4th floor and no staff helped us and housekeeping availble all the time
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Dear guest, I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.dear guest, Thank you for choosing Hyatt House Belmont for your recent stay. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Front Office Manager

6/10 - 괜찮아요

Peyton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Dear Guest, Thank you for choosing us Hyatt House Belmont Hotel for your recent stay. Your feedback is highly appreciated as it helps us to improve our service and property. We hope to see you again soon. Best regards, Hyatt House Belmont/Redwood Shores Front Office Manager

6/10 - 괜찮아요

VINEET

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No elevators in the hotel. It’s a hassle moving your luggage upstairs 2nd or 3rd floor without elevator. Carpet in the suite is dirty and full of stains.
2024년 2월에 3박 숙박함
답변 제공: FOM 님, 2024년 2월 19일
dear guest,Thank you for choosing us for your recent stay. We apologize for any inconvenience that you have experienced during your stay .Your feedback is highly appreciated as it helps us to improve our service and property. Please be assured that we will take prompt action to address the issues and comments you have brought to our attention. If you need anything else or have other concerns, please feel free to call the hotel and speak with one of our management teams.We are very sorry again for the inconvenience and would like to have the opportunity to welcome you back soon and provide you with a better experience.Best regards,Hyatt House Belmont/Redwood ShoresFront Office Manager

10/10 - 훌륭해요

Beenish

2024년 1월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,We would like to express our gratitude for choosing Hyatt House Belmont as your recent accommodation choice. We truly appreciate the feedback and review you have provided us with. We are looking forward to welcoming you back to our hotel soon. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable. Thank you again for choosing Hyatt House Belmont and have a great day!Best regards,Stephanie MonizFront Office Manager

4/10 - 별로예요

Norbert

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service, especially house keeping, is poor. I had to ask the front desk to send house keeping at least once in a week. Amenities (hair dryer, lotion, soap) were also available only upon request. Areas around the buildings and stairs to the different floors are dirty (cigarette buts, chewing gum, trash). In addition, management had decided to charge US$ 12 per night for parking a car. On the positive site the employees (front desk, house keeping) are friendly and try to be helpful.
2024년 1월에 7박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for choosing to stay with us. I am sorry to hear that we were not able to provide you with the exceptional service that the Hyatt House is known for. Your review and feedback are very important to us and we will take it into consideration to improve our service and provide a better experience for you and our future guests. I apologize for any inconvenience this may have caused you and hope that you will give us another opportunity to exceed your expectations in the near future.Thank you again for your business.Best regards,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for choosing to stay with us. We greatly appreciate your feedback, and we are thrilled to hear that you had an enjoyable experience. We hope to have the pleasure of serving you again in the near future. Have a wonderful day!Best regards,Stephanie MonizFront Office Manager

8/10 - 좋아요

Jo Claire

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only negative is the lack of security cameras on the parking are.
2024년 1월에 7박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for choosing Hyatt House Belmont for your stay. We appreciate your feedback and review. We look forward to serving you again in the near future. Have a wonderful day.Best regards,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I like the people that work there, friendly. The hotel rooms look a bit tired. Need a restaurant for sure. Overall was a nice stay. Thanks.
2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for choosing to stay at Hyatt House Belmont. We sincerely appreciate your review and feedback. We are delighted to hear that you had a wonderful experience with our staff and we eagerly look forward to serving you again soon. Thank you for your business and have a lovely day.Best regards,Stephanie MonizFront Office Manager

6/10 - 괜찮아요

Yu

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 3월 23일
Thank you for your feedback. We are sorry to hear that your experience wasn't amazing. At Hyatt House Belmont, we strive to provide guests with the best experience we can. Thanks again, your comments helped us, our team will work and make your experience better next time. Have a great day. Front Office Manager

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing our business. We appreciate your valuable feedback and review. We look forward to serving you again soon. Have a wonderful day!Best regards,Stephanie MonizFront Office Manager

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I chose Hyatt House for the proximity to my job and to the mall and lots of dining choices. The suites were very spacious with plenty of room for the 3 family members. The room was not thoroughly cleaned though. There was a cigarette box and candy left in the desk drawer, and some spilled toothpaste was in the sink when we first arrived. Also you can hear murmured talking through the walls and you can hear people easily talking outside. I like that there’s 24 hr coffee and tea, and the breakfast included hot items like eggs and ham/ sausage, potatoes and a waffle maker. The gym had 3 treadmills, 2 stair masters, and a bike, and a weight rack with dumbbells from 5-50 lbs. I’d say we had a good weekend getaway.
2024년 1월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing Hyatt House Belmont. We appreciate your business and value your review and feedback. I sincerely apologize for not meeting the Hyatt standards during your stay in our hotel room and especially upon your arrival in the room. This is not reflective of the level of service we strive to provide, and we regret any inconvenience caused. Your satisfaction is our top priority, and we hope to have the opportunity to serve you better in the future.Sincerely,Stephanie MonizFront Office Manager

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for choosing to stay with us. We hope you had a pleasant experience and look forward to serving you again soon. Your feedback is always appreciated.Best regards,Stephanie MonizFront Office Manager

6/10 - 괜찮아요

seanna

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Big rooms. Very run down
I want to start off saying the staff is wonderful. The front desk ladies were awesome and so accommodating. That was the best thing of this place. We went to our room and opened it up and it was filthy. Never cleaned. We were given another room after that. Completely run down. Handles missing on cabinets in our room. Coffee still left in maker. Carpets are stained as well as the couch and curtains. Carpets were also ripped. Nice big rooms and the price is great. But they need to update and clean the carpets. Pool was fine. I probably won’t stay there again.
2024년 1월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,The team at Hyatt House Belmont want to thank you for choosing us as your accommodation provider. However, we are sorry to hear that your stay did not meet your expectations. We apologize for any inconvenience caused and want to assure you that this is not reflective of our usual high standards of service. We appreciate you choosing us and hope that we can serve you again in the future. Have a great day.Best regards,Stephanie MonizFront Office Manager

8/10 - 좋아요

Jin Il

별로예요: 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for choosing our hotel. We appreciate your feedback and hope to have the pleasure of serving you again soon. Have a great day.Best regards,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

Jessica 님, Las Vegas

2024년 1월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for choosing to stay with us at Hyatt House Belmont. We appreciate your feedback and review and hope to have the pleasure of serving you again soon. Have a great day!Best regards,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

Nicole

2023년 11월에 3박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,Thank you for staying with us. We truly appreciate your business and feedback. we look forward to serving you again in the near future. have afabolous day.Best Regards,Stephanie MonizFront Office Manager

2/10 - 너무 별로예요

Ho Yi 님, Flagstaff

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Undeniably the worst Hyatt experience ever. Stay away if you have any accessibility needs or have heavy luggage. There's no elevator! My wife suffered from a tailbone injury and has a very difficult time moving, but they gave us a room on the 3rd floor. I explained the situation to the front desk, and they weren't able to accommodate us. The room didn't have bedding and pillow for the sofa bed. So, I called the front desk and asked them to send those to the room. They said they didn't have people to bring them, and I had to go to the front desk to grab them myself if I still need them. Of course I need them, or else why would I call them in the first place. It was not a short distance, plus I had to walk all the stairs. I guess more workout for me.
2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing to stay with us at Hyatt House Belmont. We apologize for not providing you with a five-star experience and for any inconvenience caused by not accommodating your needs and requests. We appreciate your feedback and will take it into consideration for future improvements, both for your return stay and for other future guests. We are sorry once again for any inconvenience caused.Please let us know if there is anything else we can do to make your stay more comfortable in the future. Have a great day.Best regards,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

Rebeka

2023년 12월에 28박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing Hyatt House Belmont. We greatly appreciate your feedback and review. We look forward to serving you again shortly. Have a nice day.Best regards,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,We, here at Hyatt House Belmont, would like to express our gratitude to you for choosing to stay with us. Your feedback and review are highly appreciated. We hope to have the pleasure of serving you again in the future. Have a wonderful day!Best regards,Stephanie MonizFront Office Manager

6/10 - 괜찮아요

Kenji

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel location is very good and quite. But room is not enough clean specially floor. Kitchen was OK. Shower volume was enough.. Room clean was once three nights, but towels were only for 2 nights.
2024년 1월에 8박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing to stay with us. We appreciate your feedback and understand the concerns you have expressed regarding your recent experience. We apologize for not meeting the high standards of service that we aim to provide to all our guests. Please know that your feedback is valuable to us and we take it seriously. We will use your comments to improve our services and provide a better experience to our future guests. Thank you again for taking the time to share your feedback with us. We hope to have the opportunity to serve you better in the future. Have a great day!Best regards,Stephanie MonizFront Office Manager

8/10 - 좋아요

Sergei 님, Mount Kisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay with a family. Plenty of room, quiet.
2024년 1월에 5박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing to stay with us. We appreciate your feedback and review and look forward to welcoming you back soon. Have a great day!Sincerely,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

Maria

2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing to stay with us. We value your feedback and appreciate you taking the time to review us. We look forward to serving you again soon. Have a great day!Regards,Stephanie MonizFront Office Manager

6/10 - 괜찮아요

Estefany

2024년 1월에 3박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,I would like to express my gratitude for choosing to stay with us. Your review means a lot to us. We appreciate your business and look forward to welcoming you back soon. Have a great day!Best regards,Stephanie MonizFront Office Manager

8/10 - 좋아요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Thank you for choosing Hyatt House Belmont. We appreciate your feedback and hope to serve you again soon. Have a good day. Front Office Manager

10/10 - 훌륭해요

Federico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good
2023년 12월에 4박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
We would like to express our gratitude for your business and thank you for your valuable feedback and review. We hope to serve you again in the near future. Have a wonderful day. - Front Office Manager

2/10 - 너무 별로예요

kevin paul

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property turned out to be an absolute disaster. Picture this: the lake, reeking like a sewer, the shower with barely a trickle of water, the stench of weed permeating the air, and a room that seemed untouched by any cleaning efforts. To top it off, scattered beer bottles greeted me beside the couch. I expected an average stay, but what I encountered was beyond dismal—a truly nightmarish experience.
2024년 1월에 3박 숙박함
답변 제공: FOM 님, 2024년 2월 13일
Dear Guest,Thank you for choosing Hyatt House Belmont as your destination. We deeply apologize for not meeting your expectations during your recent stay with us. However, we appreciate your feedback and review, and we highly value your opinion. Please know that your input will be taken into consideration as we strive to improve the quality of our services.Once again, thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future. Have a great day.Best regards,Stephanie Moniz- Front Office Manager

4/10 - 별로예요

ANTONIO C S

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Limpeza extremamente ruim. Apartamento cheirando mofo e cigarro. Cabelos no box e sujeira embaixo das camas
2024년 1월에 3박 숙박함
답변 제공: FOM 님, 2024년 3월 5일
Dear guest, thank you for choosing us for your recent stay. We would like to apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Front Office Manager

8/10 - 좋아요

Estefania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El hotel bastante bien, es lo que se promociona. Excelente para un viaje en familia por que las suites son cómodas y amplias. El personal del hotel muy amable y el desayuno es básico pero está bien y sabe bien.

6/10 - 괜찮아요

Ramzi

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The facility Libby service is decent but rooms are old and not clean, old flooring and windows are filthy. We felt our bed had bed bugs too Couldn’t wait to checkout. I requested room cleaning and they said they do it every 3rd day which we were checking out
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Julianna

2023년 12월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Dear Guest,We at Hyattl House Belmont would like to thank you for staying with us. Your feedback and review are very important to us. We look forward to serving you in the future. Have a lovely day.Best regards,Stephanie MonizFront Office Manager

10/10 - 훌륭해요

alejandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buen hotel, solo les falta hacer el huevo del desayuno más rico o poner tocino
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Years Delight
Ruby at the front desk was the most hospitable worker. She is nothing but a bundle of joy and ensured that we had the most comfortable New Years stay. The property is more homey than anything, and I can assure you that whatever you need will be heard with open ears. The best way to start off the new year.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Magdalena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함