야외 수영장, 수영장 파라솔, 일광욕 의자

올레 세레니 여행 후기

4.5 out of 5
올레 세레니
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 582개 이용 후기 중 247개" "
평점 8 - 좋아요. 582개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 582개 이용 후기 중 64개" "
평점 4 - 별로예요. 582개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 582개 이용 후기 중 27개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Mechatro Inc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 8박 숙박함
답변 제공: Patrick Kimamo - Front Office Manager 님, 2023년 1월 23일
Dear Mechatro,Thank you for choosing to stay with us and for reviewing your recent experience.We look forward to hosting you again.Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Raph 님, 2019년 3월 29일
Thank you for reviewing us on Expedia, we are happy to learn that you enjoyed your stay with us.

8/10 - 좋아요

Tae Young

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant stay
Nice hotel, good restaurant and nice food. Expected alot for the view and safari, but pretty much all you can see is fields. (sometimes zebras) Close to the airport so no wasting time in downtown traffic.
답변 제공: General Manager 님, 2016년 10월 3일
Dear Guest, Thank you for your reviews. We appreciate your feedback and we will continue to make the best out of it. Looking forward to your next stay. Kind regards Kenneth Thuo Reservations Executive

8/10 - 좋아요

Ann-Marie

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

VICTOR

airco stopped working twice. television functionalities stopped occasiaonly..
2024년 3월에 2박 숙박함
답변 제공: PM 님, 2024년 3월 14일
Dear Victor,Greetings from the Ole Sereni Hotel.Thank you for your feedback on your recent stay with us. We sincerely apologize for the inconvenience with the air conditioning and television. Our maintenance team has been informed and has addressed the issues to ensure they do not happen again in the future. We appreciate your feedback and hope to welcome you back for a more enjoyable stay.Sincerely,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Richard 님, Ottawa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First rate hotel and very friendly staff
2024년 3월에 1박 숙박함
답변 제공: PM 님, 2024년 3월 10일
Dear Richard, Greetings from the Ole Sereni Hotel.Thank you so much for your kind review of our hotel. We truly appreciate your positive feedback and are delighted to hear that you had a first-rate experience with us. Our team takes great pride in providing friendly and accommodating service to our guests. We hope to have the pleasure of welcoming you back to Ole Sereni in the future. Warm Regards,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Ingrid

2024년 2월에 3박 숙박함

8/10 - 좋아요

Roberto

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: PM 님, 2024년 2월 29일
Dear Roberto,Greetings from the Ole Sereni Hotel.Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind Regards,Patricia MutukuOle Sereni Hotel

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was very courteous and professional while the dining services staff need more training on how to handle guests.
2024년 2월에 1박 숙박함
답변 제공: PM 님, 2024년 2월 20일
Dear George, Greetings from Ole Sereni Hotel.Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our receptionist. We have taken note of your comments regarding the dining services staff and will ensure that they receive additional training to enhance their guest handling skills. Thank you for bringing this to our attention. We hope to welcome you back to Ole Sereni in the future. Best Regards, Patricia MutukuOle Sereni Hotel.

2/10 - 너무 별로예요

Sharon

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really rude staff and poor service. Our room was on the 4th floor near the entrance to the bedrooms. You could hear the doors opening and closing as people were entering the area and talking! The night before we were due to fly, there was a party in the restaurant which went till nearly 1am! There was no notification of the party and the music could be heard clearly in our room. Despite calling reception twice nothing was done about it. There was no apology from the staff and we had little sleep before. Catching an early flight. Absolutely shocking customer service!!!!
2023년 12월에 2박 숙박함
답변 제공: PM 님, 2024년 2월 11일
Dear Sharon,Thank you for choosing the Ole Sereni Hotel for your stay. We understand that your experience was not up to our usual standards and apologize for the inconvenience caused during your stay with us.We have taken note of your feedback, and moving forward, we will notify our guests in advance about any events or parties taking place in the restaurant and ensure that measures are in place to minimize noise disturbance for our guests. We will review our staff training procedures to ensure that all staff members are aware of the importance of providing excellent customer service. We hope to make it right and provide you with a better experience in the future. Kind Regards,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Philip

단체 여행
Great staff nice facility
2024년 1월에 3박 숙박함
답변 제공: PM 님, 2024년 2월 5일
Dear Phillip, Greetings from the Ole Sereni Hotel.Thank you for your feedback. It was a pleasure to host you during your recent stay with us. We are thrilled to hear that you had a positive experience at our hotel.We look forward to welcoming you back in the future and providing you with another enjoyable experience at the Ole Sereni Hotel. Best Regards,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks for a very peaceful entry to Kenya!
2024년 1월에 1박 숙박함
답변 제공: PM 님, 2024년 1월 30일
Jambo Allison,Thank you for choosing Ole Sereni for your stay in Kenya. We are delighted to hear that your experience with us was peaceful. Your kind words are truly appreciated. We hope to welcome you back again in the future. Best Regards, Patricia MutukuOle Sereni Hotel.

8/10 - 좋아요

Roberto

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The AC units did not work properly
2024년 1월에 2박 숙박함
답변 제공: pm 님, 2024년 1월 10일
Dear Roberto, Thank you for taking the time to share your feedback on your stay at Ole Sereni. We truly apologize for the inconvenience caused by the AC malfunction. We understand how important a comfortable and pleasant stay is for our guests, and we deeply regret that we fell short of your expectations in this regard. Our maintenance team has been notified about the AC issue, and they are working diligently to resolve it.We hope we can welcome you back in the future and provide you with a much better experience. In the meantime, please let us know if there is anything else we can do to make it up to you. Your satisfaction is our top priority. Kind RegardsPatricia MutukuOle Sereni Hotel.

8/10 - 좋아요

Jacky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just finishing up a 6-night stay here. Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street. Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.
2024년 1월에 6박 숙박함
답변 제공: PM 님, 2024년 1월 10일
Dear Jacky,Thank you for choosing to stay at Ole Sereni and for taking the time to share your feedback with us. We truly appreciate your kind words regarding the safety measures we have in place, as well as our friendly and helpful staff, particularly Johnson and Faith at the Big 5 restaurant. We are glad to hear that you enjoyed the excellent meals and the variety of options available at our breakfast buffet.We apologize for any inconvenience you experienced with the air conditioning in your first room. We understand how important a comfortable temperature is for a good night's sleep, and we regret that this was not up to your expectations. We have taken note of your feedback regarding the temperature limitations, and currently we have started installing new A/C units in all our rooms to ensure a comfortable stay for our guests. We are sorry to hear about the delay during your check-in process. We appreciate your patience and understanding in resolving the issue with the Expedia confirmation. We will review our procedures to ensure a smoother check-in experience for our guests in the future.Thank you for your suggestion regarding quicker service in our restaurants. We value your feedback and will take it into consideration as we strive to enhance our overall guest experience.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back to Ole Sereni in the future.Warm Regards,Patricia MutukuOle Sereni Hotel.

6/10 - 괜찮아요

Neville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: PM 님, 2024년 2월 3일
Dear Neville,Thank you for your review and for choosing to stay at the Ole Sereni hotel . We are delighted to hear that you had a positive experience during your stay. Our team strives to provide exceptional service and ensure that our guests have a memorable stay. We hope to welcome you back in the future for another wonderful experience at Ole Sereni hotel. Kind Regards,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Kevin

2023년 12월에 2박 숙박함
답변 제공: PM 님, 2024년 1월 6일
Dear Kevin,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm RegardsPatricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Oore-ofe

2023년 12월에 10박 숙박함
답변 제공: PM 님, 2023년 12월 30일
Dear Oore-ofe,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm RegardsPatricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Tyson

2023년 12월에 1박 숙박함
답변 제공: PM 님, 2023년 12월 30일
Dear Tyson,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm RegardsPatricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Maria 님, Lexington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: PM 님, 2023년 12월 30일
Dear Maria,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm RegardsPatricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best experience ever
The staff was extremely professional the room service and the food was great
2023년 12월에 1박 숙박함
답변 제공: PM 님, 2023년 12월 30일
Dear John,Thank you for your review.We are delighted to hear that you had a wonderful experience at Ole Sereni. Your kind words are greatly appreciated. We hope to welcome you back soon for another heavenly stay.Best Regards, Patricia MutukuOle Sereni.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent in all ways.
2023년 12월에 6박 숙박함
답변 제공: PM 님, 2023년 12월 30일
Dear Robert, Thank you for your kind words about our excellent staff. We truly appreciate your positive feedback and we will continue to provide exceptional service to all our guests. We look forward to welcoming you back to Ole Sereni in the near future. Best Regards, Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Neville

2023년 12월에 1박 숙박함
답변 제공: PM 님, 2023년 12월 30일
Dear Neville,Thank you for taking the time to share your feedback. At Ole Sereni we value all feedback from our guest and use it an opportunity for improvement. We hope to welcome you back to our hotel very soon!Best Regards,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Felix

2023년 12월에 2박 숙박함
답변 제공: PM 님, 2024년 1월 6일
Dear Felix ,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm RegardsPatricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Anusha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing views. Checked out early, recieved a nice breakfast box
2023년 12월에 1박 숙박함
답변 제공: PM 님, 2023년 12월 16일
Dear Anusha, Thank you for taking the time to share your review. We are delighted to hear that you enjoyed the amazing views during your stay and that you received a nice breakfast box .We appreciate your feedback and hope to welcome you back to Ole Sereni in the future.Best Regards,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

eirik

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Polite and friendly check in. Good service. Nice relaxing breakfast
2023년 12월에 1박 숙박함
답변 제공: PM 님, 2023년 12월 16일
Dear Eirik, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant check-in experience and enjoyed our friendly service. We are also glad that you found our breakfast to be a nice and relaxing start to your day and appreciate your valuable input and hope to welcome you back to Ole Sereni in the future. Warm regards, Patricia MutukuOle Sereni Hotel

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: PM 님, 2023년 12월 16일
Dear Thomas,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm Regards,Patricia MutukuOle Sereni Hotel.

4/10 - 별로예요

NANCY

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: PM 님, 2023년 12월 16일
Dear Nancy,Thank you for taking time to share your feedback and for choosing to stay at Ole Sereni. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm Regards,Patricia MutukuOle Sereni Hotel.

8/10 - 좋아요

dickens

좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: PM 님, 2023년 12월 16일
Dear Dickens,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm RegardsPatricia MutukuOle Sereni Hotel.

4/10 - 별로예요

Joyce 님, Lethbridge

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Slow delivery of food/ room service I wouldn’t recommend this place, after paying for the drinks(something I wasn’t aware of coz didn’t explain.) staff followed me. Too expensive, service are poor
2023년 12월에 2박 숙박함
답변 제공: PM 님, 2023년 12월 9일
Dear Joyce, Thank you for sharing your feedback.We apologize for the bad service you experienced. We appreciate your concerns regarding pricing and service quality.To be able to address your concerns better, kindly share the details of the date you ordered your food (room service), drinks you were charged but were not aware of, and the name of the staff who followed you.We hope to have the opportunity to welcome you back in the future.Warm regards,Patricia MutukuOle Sereni Hotel.

6/10 - 괜찮아요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: PM 님, 2023년 12월 9일
Dear Carlos,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon!Warm Regards,Patricia MutukuOle Sereni Hotel.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You won’t be disappointed
Ole Sereni is a beautiful hotel- service, staff, cleanliness, presentation and meals were all excellent. Hotel is well located close to airport and centre of Nairobi. Highly recommended
2023년 11월에 4박 숙박함
답변 제공: PK 님, 2023년 12월 5일
Dear Kevin,Thank you for choosing to stay at Ole Sereni and for taking the time to share your positive experience. We are delighted to hear that you found our hotel beautiful and that our service, staff, cleanliness, presentation, and meals were all excellent.We are also pleased that our convenient location met your needs. We appreciate your recommendation and hope to welcome you back in the future.Best regards,Patricia MutukuOle Sereni

8/10 - 좋아요

Poul

2023년 11월에 4박 숙박함
답변 제공: PM 님, 2023년 11월 18일
Dear Poul,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,PatriciaOle-Sereni Hotel

8/10 - 좋아요

Angeth Acol De

2023년 11월에 1박 숙박함
답변 제공: PM 님, 2023년 12월 5일
Dear Angeth,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon! Best Regards,Patricia MutukuOle Sereni Hotel

6/10 - 괜찮아요

SAMUEL

좋아요: 청결 상태, 직원 및 서비스
The dining . What i didn't like is the old sockets in the room don't fit with gadgets and computers charger
2023년 11월에 2박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Samuel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We apologize for the inconveniences caused by the sockets in the room, which did not fit with your gadgets and computer charger. We do have adapters, which we give out at reception upon request in case your gadgets do not fit in the sockets.Sincerely,Patricia

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Sabrina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Patricia

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience.
2023년 10월에 4박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Raul,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Patricia

10/10 - 훌륭해요

Oludare

2023년 10월에 3박 숙박함
답변 제공: PM 님, 2023년 12월 5일
Dear Oludare,Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. At Ole Sereni we value all feedback from our guests and use it as an opportunity for improvement. We hope to welcome you back to our hotel very soon! Best Regards,Patricia MutukuOle Sereni Hotel

6/10 - 괜찮아요

Gavin

2023년 10월에 1박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Gavin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Patricia

10/10 - 훌륭해요

Dennis 님, Berkeley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ole Sereni has two sides to the property. Each has its advantages. It’s right across the Bypass road from Nairobi National Park. If one has a room on the park side, wildlife can be viewed periodically. The facility is very well maintained with a rooftop swimming pool, with bar and cafe.
2023년 10월에 1박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Dennis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Patricia

10/10 - 훌륭해요

Daniel

2023년 10월에 1박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Daniel,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Patricia

10/10 - 훌륭해요

Gary

2023년 10월에 1박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Gary,Thank you for taking the time to share your feedback. We value your feed back and hope to welcome you back to our hotel very soon!Sincerely,Patricia

8/10 - 좋아요

HIROSHI

2023년 10월에 1박 숙박함
답변 제공: PM 님, 2023년 11월 11일
Dear Hiroshi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Patricia

2/10 - 너무 별로예요

Ayesha

2023년 9월에 1박 숙박함
답변 제공: MM 님, 2023년 10월 9일
Dear Ayesha,Thank you for the positive feedback and for enjoying your stay. Looking forward to hosting you again when your travels bring you back.

8/10 - 좋아요

Elinah K

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: MM 님, 2023년 10월 1일
Thank you for staying with us at Ole Sereni Hotel. Looking forward to hosting you again when you're back in Nairobi.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: MM 님, 2023년 10월 1일
Dear Kathleen,Thank you for staying with us at Ole Sereni Hotel. Looking forward to hosting you again.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable rooms, excellent staff!
2023년 9월에 1박 숙박함
답변 제공: MM 님, 2023년 10월 1일
Dear Kevin,Thank you for appreciating the aesthetic value of our rooms. Looking forward to hosting you once more.

10/10 - 훌륭해요

KOJI

2023년 9월에 2박 숙박함
답변 제공: MM 님, 2023년 10월 1일
Dear Koji,Thank you for staying with us. Looking forward to hosting you again.

6/10 - 괜찮아요

Brand

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are rude and give dirty looks and slow service if the don’t feel “tipped enough.” Our shower leaked all over the floor and they did nothing to fix it.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Daniel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 8월에 1박 숙박함
답변 제공: MM 님, 2023년 10월 9일
Dear Daniel,Thank you for the positive feedback and for enjoying your stay. Looking forward to hosting you again when your travels bring you back.

10/10 - 훌륭해요

xianwei 님, San Diego

가족 여행
좋아요: 편의 시설/서비스
The staffs are very professional and friendly!
2023년 8월에 1박 숙박함
답변 제공: MM 님, 2023년 10월 9일
Dear Xianwei,Thank you for the positive feedback and for enjoying your stay. Looking forward to hosting you again when your travels bring you back.