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Reviews of Hampton Inn Ellsworth/Bar Harbor

2.5 out of 5
Hampton Inn Ellsworth/Bar Harbor
6 Downeast Hwy, Ellsworth, ME

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 40 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful stay at this property. Staff were so welcoming and friendly. Highly recommend. We stayed while visiting Acadia Park and Bar Harbor.
Stayed 1 night in May 2024

10/10 Excellent

Deborah, Johnston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Good facilities and clean.
Stayed 1 night in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial and helpful staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean... great pool and hot tub. Was very accommodating to my service animal. Breakfast buffet had a good selection. I will definitely be back!
Stayed 2 nights in Mar 2024

8/10 Good

Brandie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Stayed 2 nights in Feb 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with kind, amenable staff. Lovely stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was best ever. Wish the pool had adult swim hours. But awesome hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a good stay. Front desk seemed preoccupied when I came in.
Stayed 1 night in Feb 2024

10/10 Excellent

Amy, North Rustico

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very comfortable. It had everything we needed. The staff was very nice and polite. The pool and hot tub were great! It's very close to stores and restaurants, which we found convenient. I was really surprised with the continental breakfast, it was an amazing spread! There were a lot of options and everything I had tasted great! The staff were very attentive to that area, nothing was left empty or messy. I really appreciated the effort and it showed how much they cared. The only thing that may be considered a down side to our stay was the noise of trucks and cars in the early morning. But I understand, it's on a major road and we were in a room facing the street. Other than that, everything else was great. Would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Thank you!
Stayed 1 night in Feb 2024

10/10 Excellent

Amy, North Rustico

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very convenient and close to stores and restaurant options. Staff was very polite.
Stayed 1 night in Feb 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous. Location was perfect for my needs
Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Property in excellent condition, staff personable and helpful, quick registration, room spacious and comfortable. Clean and quiet (mostly)

10/10 Excellent

Michael

Traveled with partner
Nice, helpful staff. Nice room.
Stayed 1 night in Jan 2024

10/10 Excellent

holly E.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Ivory

Traveled with family
Disliked: Staff & service
Dont ever prebook a room through expida because the un knowlelged staff will have you being charged twice in odd incremints and even though was there fault say its not it was an error. I called day after when i realized i was charged twice because the person at front didnt know what he was doing and now after talking to one rep said it would be looked into nothing happend. Spoke to the asst manager who played it off the same melinda and Teena if you do stay and have issues wish you luck because they do not care that theyre holding your income up for 2 -3 weeks. They appreciate your business
Stayed 2 nights in Jan 2024
Response from Melinda on Jan 12, 2024
This was corrected on January 11th. We do apologize for any inconvenience.

8/10 Good

Jack

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great New Years Ever stay !
Stayed 1 night in Dec 2023

8/10 Good

Nichole

Stayed 1 night in Dec 2023

2/10 Terrible

Lynn

Stayed 1 night in Dec 2023

10/10 Excellent

Arti, Hicksville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable perfect as always!
Stayed 1 night in Dec 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Very clean and staff very professional and friendly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower, good mattress
Stayed 3 nights in Nov 2023

10/10 Excellent

Meagan

Traveled with family
Best service super clean and friendly staff. Will be staying here again!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Internet was problematic.
Stayed 2 nights in Nov 2023

10/10 Excellent

Noella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about our stay. Breakfast was good.
Stayed 1 night in Nov 2023

6/10 Okay

Lucy

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Firstly, the big positive for this hotel was the staff. Everybody was super friendly and helpful. The hotel itself is quite tired and dated, the photos on the websites were obviously taken a long time ago! So don't expect it be as nice as that in real life. The location is great for Acadia, although Ellsworth itself is just one big strip map so if you'd prefer a cute New England town then best to look elsewhere. The big downside of this hotel and the reason I've only given it 3/5 was the lack of environmental awareness. Food wasn't great at breakfast (very limited choices and nothing tasted that great) but the biggest issue was the single use plastics and lack of recycling (everybody was just chucking it all in the standard garbage). In most countries, plastic straws/cutlery etc have been banned for this reason. The US is behind the times in a lot of environmental practices, but this hotel was particularly bad. Every fork/spoon/knife was wrapped individually in plastic, so bad for the environment. Come on Hilton, do your bit for sustainability and for goodness sake, get some proper cutlery and plates instead of plastic crap that will end up in landfill!
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming. Great stay. Made a mistake and charge my card for a a prepaid, but got it fixed ASAP.
Stayed 1 night in Nov 2023

10/10 Excellent

Caitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean property, comfortable!
Stayed 1 night in Nov 2023

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and friendly hotel
We booked 2 nights and extended our stay another night to sightsee and tour the area. Friendly and welcoming hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Roanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Extremely clean. Would highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 5 nights in Oct 2023

10/10 Excellent

ANTONIA E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent always!
Stayed 2 nights in Oct 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check on experience was great. Teena the check in clerk was so very friendly and funny. She was very clear on all she had to tell us about breakfast, the pool and etc. The room was comfortable and clean. Shopping is nearby. I would stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property service people were very nice and professional, clean hotel
Stayed 2 nights in Oct 2023

6/10 Okay

Kay

Traveled with family
It was okay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Good breakfast choices. Staff was friendly & helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Guy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 3 nights in Oct 2023

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
we booked a room for 3 nights in a 2 queen bed room. 4th was unavailable. i found the fourth on expedia for a king and booked it (100.00 cheaper) The clerk said we'd have to move for the 4th night when we checked in. But after removing all our baggage and loaded it in the car for the day. We were told on return that the KIng i booked was unavailable. and were checked back into our 2 queen bed suite. And no room service was done. We should have gotten the KIng room I paid for and if not then our room should have been serviced. We had requested service for every day of our stay. I feel like managment gave away the KIng room that we paid for. and also did a diservice to us by not providing our reqular room service . In summary i learned to be more specific and carefull when staying in this Hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick to get to Bar Harbor and or Bangor
Stayed 3 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Clayton, Bowie

Liked: Amenities
Very friendly and helpful for things ti do.
Stayed 2 nights in Sep 2023