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Reviews of Casa Gracia Barcelona - Hostel

1 out of 5
Casa Gracia Barcelona - Hostel
Passeig de Gracia, 116 bis, Barcelona

Reviews

8.4

Very Good

Rating 10 - Excellent. 388 out of 884 reviews" "
Rating 8 - Good. 318 out of 884 reviews" "
Rating 6 - Okay. 113 out of 884 reviews" "
Rating 4 - Poor. 43 out of 884 reviews" "
Rating 2 - Terrible. 22 out of 884 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic
Stayed 5 nights in May 2024

2/10 Terrible

Tadiwanashe

Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Presley

Great neighborhood!
Stayed 3 nights in Mar 2024

8/10 Good

Yissell

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
La propiedad esta en buen area, si la usas papa solo pasar la noche y dormir esta bien, esta limpia y muy original el estilo, pero no tiene TV, ni agua en las habitaciones. Alfre el chico d la recepción fue muy amable, carismático y servicial, no puedo decir lo mismo de Ade la chica d la recepción, q fue poco amable, poco comprensiva y algo ruda.
Stayed 1 night in Feb 2024

10/10 Excellent

Arshah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Ho Ching

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
location is good but the room and toilet are both very small. Quite noisy at night as you can hear running water and sound of water pipes etc.
Stayed 2 nights in Nov 2023

6/10 Okay

Tsz Shan

Stayed 1 night in Nov 2023

8/10 Good

KAZUHIRO

Stayed 2 nights in Nov 2023

10/10 Excellent

Ka Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

CARMEN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El dia que llegamos No tenia servicio de electricidad, llego a las siete de la noche, me dan una habitacion en el quinto piso, el aire acondicionado No enfriaba, No tenia nevera pequeña, No tenia telefono en habitacion.
Stayed 2 nights in Oct 2023

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for restaurants and shops. I love that they had a happy hour a great breakfast. I thought very clean. We were a party of six with a one year old baby that just flew in for one night to be on a cruise the next day. Very different experience but we had a great time as a family.
Stayed 1 night in Sep 2023

8/10 Good

Carlisle

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Markus, Orlando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very close to the sights and sounds but still in a calmer area outside of the hustle and bustle. The Bar in the Lobby was great to visit when coming & going, and was always well visited. The room itself was clean, but very small- which was fine for us!
Stayed 3 nights in Sep 2023

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, an antique gem of Barcelona but updated nicely. Beautiful terrace, cool library and living room area, restaurant was supurb. Breakfast was so-so. Staff very nice and patient. And Pg. Gracia is a great location with more locals than tourists, safe and easy, but still not far from all the thing you need to see.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaners are very kind and do an amazing job! Definitely a safe and clean hostel.
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great people there!
Stayed 1 night in Aug 2023

10/10 Excellent

Susana A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean. The staff was very helpful.
Stayed 8 nights in Jul 2023

6/10 Okay

CHRISTOPHER

Disliked: Property conditions & facilities
Great location! The have to improve their internet connection! It’s too slow specially when there’s a lot of guests checked in.
Stayed 1 night in Aug 2023

8/10 Good

Hector

Traveled with family
Great location to access the metro and whole city.
Stayed 3 nights in Jul 2023

10/10 Excellent

tom

Traveled with family
Liked: Cleanliness, staff & service
The building itself was amazing and our room was lovely. The breakfast had a variety of options too. The hostel was well situated and the food and service was top end. I would recommend staying there to friends and family
Stayed 1 night in Jul 2023

8/10 Good

Sevren

Stayed 1 night in Jun 2023

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar. Cerca de todo!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Aris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar con una atención al cliente espectacular, especialmente Ylia en la recepción. Todo muy limpio
Stayed 3 nights in Jun 2023

10/10 Excellent

Alice

Stayed 4 nights in May 2023

8/10 Good

Sookhee

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

4/10 Poor

Tammi

Stayed 1 night in Jun 2023

4/10 Poor

Bophapisey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I like the location, perfect location!! but the property is like an abandoned building, my room was not like the picture at all. It feels creepy, for a minute I thought I was in an abandoned old hospital/building. The entrance to the building was kinda dark and quiet. It’s a different building from the reception building. So we had to walk to the building that we stayed after we checked in. Lucky I came in group, cause if I was to be there by myself, there’s no way on earth I would stay there. For the price I paid I was hoping something a little more decent in quality based on the picture I see. Had I known my room looks like this, I would never booked it. The rooms in the picture look way too nice in my opinion. Feels like I got scammed. But again, the location is superb!!!
Stayed 2 nights in May 2023

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico
A brilliant hotel for a good price
Stayed 3 nights in Apr 2023

10/10 Excellent

WALID MAKIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

india

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room - images online look much better
Room was much smaller than image we saw online before booking. No spcae to hang clothes for 3 people, no space to put toiletries in the bath/ shower. All communal areas were nice. Bar was very nice.
Stayed 3 nights in Feb 2023

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great experience, would definitely stay again!
Stayed 1 night in Feb 2023

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2023

6/10 Okay

caragh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Karina

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Kody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Mayra, CORONA

Traveled with family
I had an emergency and could not make my reservation. I try explaining my situation to the hotel to see if at least I could change the dates of my reservation but property did not make any effort to help me they did not respond to my request at all. If you are planning to reserve this property make sure you pick the refundable option even if you pay a little more.
Stayed 4 nights in Aug 2022

10/10 Excellent

Cansu, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to visit all the attractions in Barcelona. 5-30 minutes walking distance from Casa Batllo, La Rambla, La Sagrada Familia, Park Guell, and Gothic Quarter. We had a good size room that included a kitchenette with fridge, microwave, cooktop, plates, glasses and utensils). Room, beds and towels were clean, air condition units worked well. There are several breakfast, churro, tapas restaurants close by. We were very happy with our stay at Casa Gracia.
Stayed 4 nights in Aug 2022

6/10 Okay

Tuesday

Traveled with group
Disliked: Property conditions & facilities
Hidden fees and other issues
There was a hidden fee of $200 for a tourist that I was charged at the end of my stay. I asked the hotel to refund this amount and did not receive a response. This hidden fee should have been disclosed upfront. I asked about a hotel shuttle to the airport and was told there was not one. Our bathtub jets did not work.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/10 Poor

Albert Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property claims to have air conditioning, but it does not. There’s a machine that blows warm air, and that’s it. Our room was never cooler than 26.5 degrees Celsius. I regret booking the property and would not recommend it. It’s unfortunate, because the property itself really is beautiful, but the point of the room is to sleep, and it was so hot sleep was barely possible.
Stayed 3 nights in Jun 2022

8/10 Good

Joanna Marie, Burbank

Traveled with family
Liked: Cleanliness, staff & service
Great location! The property is safe and really nice, nothing fancy. The aircon was not working properly, just cool fan, we ended up sweating all night. Not sure if all hostels/hotels in BCN are like that. The lobby and common areas have good air conditioning. They have a place for luggage storage while waiting to check in. Paco was very helpful. We only had a one night stay. We were a group of 5.
Stayed 1 night in Jun 2022
Response from Monica Carballo, Guest Service Manager on Aug 2, 2022
thank you for your review. How lovely you enjoyed your stay with us, especially our facilities, location, and our storage space.It was my pleasure to share this review with all the team, including Paco, to recognize their ongoing dedication to delivering guest service We thank you for your appreciation and hope to welcome you back soon. Kind Regards,

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2022

2/10 Terrible

roy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t come!
Stayed 1 night in Jun 2022
Response from Monica Carballo, Guest Service Manager on Aug 2, 2022
Roy,Thank you for taking the time to leave us a review I am sorry to read that you have not had the stay you hoped for. Please do accept my apologies that we have not met your expectations.

4/10 Poor

Mario

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
A quirky hotel. ...on a noisy busy street but close to sights, restaurants, and metro. The lift door was a bit dodgy and the button to the 6th floor didn't work, but as a 1930's original it had character!! Cleanliness was excellent in the room and in the shower room which also seemed newly refurbished. The staff at check in and check out were all young, helpful and friendly. However when we came back one night about 5 past midnight and asked for a coffee we were told by a staff member "no we close at 12" a bit disappointing as we were residents and there were no facilities in the room for making coffee or tea (she was busy drinking something herself!) We had a lovely short trip in beautiful Barcelona and to be honest didn't have time to spend much time in the hotel as we were busy visiting amazing places.
Stayed 3 nights in Apr 2022

6/10 Okay

Keisha

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I wouldn’t stay again/recommend it to anyone
Cons: The most unstable/unreliable internet I’ve come across in all the places I’ve stayed the last 9 months. In our room on the 4th floor the wifi never worked, in the dinner/bar area it worked intermittently, on the 1st floor (where most people work) the internet speed was 4 download and 11 upload at the back of the building and 30 download and 47 upload in the front. Both places, out cut out every 20-30 mins for 30-40 mins. If you are doing any amount of work/studies do not stay here. I reached out to the front desk in person and over whatsapp and was met with a woman who would cut me off mid sentence or blatantly ignored. Pros: the place is decorated nicely but you don’t need to stay there in order to see the nice areas Overall: Way overpriced for what you get service wise and room wise
Stayed 5 nights in Mar 2022

6/10 Okay

Ed

Traveled with partner
Disliked: Cleanliness, staff & service
Absolutely amazing location, fair prices and the design of the building itself is very interesting. Plus having a balcony is a godsend for smokers. That said... the property needs some maintenance badly, and it's clear it's trying to recycle itself for a fancier hotel than it is. It's very much a hostel more than a 2-star hotel and it has many pitfalls (poor heating/insulation, 'double' beds are single beds pushed together, very thin walls, very loud street noises from the busy thoroughfare below, constant smell of weed/smoke in the corridors, etc). The most disappointing part was the rudeness of some of the staff and the fact that we were given dirty towels three times out of four.
Stayed 5 nights in Mar 2022

8/10 Good

Joanna Liza

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff and amenities were great but the other tenants were quite disruptive. The room was pretty clean at first but the housekeeping only came around once during our week of stay. Overall, a decent experience.
Stayed 6 nights in Dec 2021

8/10 Good

Virginie

Liked: Staff & service
Stayed 3 nights in Jul 2021