식사 및 음료
예약 가능 여부 확인

더 랭커스터 호텔 암스테르담 여행 후기

4 out of 5
더 랭커스터 호텔 암스테르담
Plantage Middenlaan 48, Amsterdam

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 721개 이용 후기 중 320개" "
평점 8 - 좋아요. 721개 이용 후기 중 258개" "
평점 6 - 괜찮아요. 721개 이용 후기 중 88개" "
평점 4 - 별로예요. 721개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 721개 이용 후기 중 19개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Tae Hee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
중심이랑 멉니다.
중심부와 위치가 멈. 호텔 근처 노선이 14번 트램 하나임. 객실 정비 서비스를 요청하였으나 이불에 그 전날 묻은 자국이 그대로 있음
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

Charles

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very helpful staff, awesome breakfast.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Randall

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt like that i had to sit sidways on the toilet, but workable. Loved everything else. Great staff, location, and neighborhood.
2024년 5월에 1박 숙박함

8/10 - 좋아요

wendy

단체 여행
좋아요: 청결 상태
Vriendelijk personeel mooi hotel
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Anisa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Window in room could have been popped open, it was on street level and did not shut properly. You could hear everything. Dirt and dust everywhere.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Anisa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room did not get cleaned, called front desk multiple times no response. Dirt and dust all over.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 2일
Dear Anisa:We thank you for the feedback. We always appreciate your comments. It helps us to improve going forward. With that said, I apologize the room was not cleaned upon request. There was obviously a breakdown in communication on our end. For this I am sorry. Kind Regards,Nicole W. Jeremy

10/10 - 훌륭해요

Bradley

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Room was spacious and comfortable. Would recommend.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 2일
Dear Bradley,We thank you for the review. I am so happy you found the room to be spacious and comfortable. We do hope you enjoyed your time in Amsterdam and we look forward to seeing you again in the future. Kind Regards,Nicole W. General Manager

10/10 - 훌륭해요

Nabor 님, Holland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vey nice accommodations & staff was friendly & helpful.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dana Raymond 님, Plymouth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay! Quiet, clean, comfortable beds and a nice breakfast buffet. We were prepared for a small room and small bathroom and it was fine for us. The space was well designed for the square footage. The staff were very attentive and friendly.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was a newly renovated room was ok, staff was friendly and helpful but the hotel was half hr walk to the dam square and half hr walk to canal cruise near hard rock cafe!! Yes there was a tram right outside but thought was in good walking distance not all of us drive everywhere!! Was told my air conditioning wasnt working yet due to renovation didnt think i needed it but was warm in room opened window and all u could hear was the trams!!!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

CLAUDE AND ANNALISA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was so helpful and friendly
2024년 4월에 3박 숙박함

4/10 - 별로예요

FABIO

가족 여행
별로예요: 편의 시설/서비스
Stanza angusta e nessuna pulizia in tre giorni di soggiorno nonostante fosse concordata almeno per un giorno
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Richard 님, Aberdeen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well placed for Amsterdam central and on tram route. Friendly and helpful staff.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

sarah

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Everything is within 20 mins walk, and some lovely breakfast places nearby. Overall for the price and rating of the hotel it is very overrated. The bed was uncomfortable, rooms very air dry and the bed sheets were stained. Cannot comment on staff as had limited interaction but was greeted in a friendly manner.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Margita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir hatten ein Superior King Zimmer gebucht( die beste Kategorie des Hotels). Als Zimmer wurde uns ein kleines Zimmer im Dachgeschoß mit ausladender Schräge zugewiesen, bei der man nur gebückt aus dem Bett hätte aufstehen können und das nicht den Bildern entsprach. Auf unsere Beschwerde hin bekamen wir dann ein Zimmer im 1. Stock, das erheblich größer war mit separatem WC, leider ohne Handwaschbecken. Hier war das einzige weitere Manko relativ laute Straßengeräusche. Die Anbindung an die Straßenbahn Richtung Zentrum ist gut, auch das Frühstücksbuffet lecker zu einem fairen Preis mit sehr freundlichem Personal.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were fabulous.
2024년 4월에 2박 숙박함

8/10 - 좋아요

BIPINCHANDRA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Looking at the time room, viewing this hotel looks very nice, seeing and staying I found sizeable of this room very small not much space, very compet. It's fine for single person not for couples. I wouldn't recommend to sizeable I found it's bit expensive.
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Dear Bipinchandra:Thank you very much for the feedback. We are sorry that you found the room a bit small. Please know that we have several different room types. If you visit us again, I can suggest a Superior room. These rooms are larger with a bigger bathroom. We hope you enjoyed your stay nonetheless.Kind Regards,Nicole W. General Manager

4/10 - 별로예요

Milenko

별로예요: 청결 상태, 직원 및 서비스
Entspricht nicht der 4 Sternen Hotel 😉Zwei Tage keine Reinigung keine Toiletten Papier keine Abfälle Entsorgung.
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Dear Milenko:Thank you for the feedback. The Lancaster Hotel participates in the Green Key program which means we take steps to limit our environmental footprint. We are happy to clean the room everyday if you prefer but we do this only if you opt in to the daily cleaning at check in. You should have been made aware of this by email and at check in. If you were not told-then I apologize for the miscommunication. We hope you enjoyed your stay nonetheless. Kind Regards,Nicole W. General Manager

10/10 - 훌륭해요

craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

8/10 - 좋아요

Mia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Es war ein schöner Aufenthalt, allerdings hatte unser Zimmer einen erneuerungs Bedarf zb der Föhn
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 12일
Dear Mia:Thank you for the feedback. We hope you enjoyed your stay with us. I apologize you had trouble with hairdryer. If you stay with us again-we are always happy to give you another room if you are not happy. Thank you again.Kind Regards,Nicole W. General Manger

8/10 - 좋아요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel in nice area. Pleasant staff, and good room.
2024년 4월에 2박 숙박함

8/10 - 좋아요

paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good hotel in a nice area. Our room was compact with a tiny bathroom, but it was very clean and comfortable. The Lancaster is located in a quiet area with restaurants, authentic Dutch bars and breakfast options nearby. There is also a convenient tram stop within easy walking distance, making other areas of the city easily accessible.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Dear Paul:Thank you for the review. We always appreciate your feedback. I am pleased to know you enjoyed the location of the hotel and the cleanliness and comfort of the room. I will pass these comments on to the rest of the team. We hope to see you again in the future.Kind Regards,Nicole W. General Manager

10/10 - 훌륭해요

Julio

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

vladimir 님, vancouver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel, friendly staff , perfect breakfast and very clean and quiet room.Close vto transportation and city center. Area - very nice around hotel. Will stay in future
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

JOSE 님, MIAMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Vivianna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was super clean and well appointed. Window opened with view to a quiet courtyard. Cool restaurant downstairs. Great location. Easy walk to city center.
2024년 1월에 2박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 3월 10일
Dear Vivianna,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon. Nicole W- General Manager

10/10 - 훌륭해요

Seyed Ehsan

2024년 2월에 2박 숙박함

8/10 - 좋아요

Luca

Suß
2024년 2월에 4박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 3월 8일
Dear Luca,Thank you so much for taking your time and putting down a review for us.It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon. Lancaster Hotel Team

10/10 - 훌륭해요

Karl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff!!!
2024년 2월에 2박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 3월 3일
Dear Karl,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon. Lancaster Hotel Team

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel in a great location. Room was lovely and spacious. Great access to tram and walkable to a lot of areas and attractions. Most importantly, the staff were wonderful - so warm, friendly and professional. We will definitely stay at The Lancaster Hotel again!
2024년 2월에 5박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 3월 3일
Dear Timothy,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts. Kind regards

8/10 - 좋아요

Johann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel although room was very small
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Kevin,Thank you for the feedback. I do hope you enjoyed your stay with us. I am sorry to hear that you found the room to be a bit small. If you visit us again in the future, please consider booking a Standard Double or Superior room. They are larger rooms with a bigger bathroom and shower. Thanks again!Kind Regards,Nicole W. General Manager

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a fantastic hotel, not too far away from the centre, but enough that it’s nice and quiet. Beautiful grounds and the Artis Museum and zoo opposite was beautiful. Our rooms were lovely and also very clean. I couldn’t recommend enough.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Chris,Thank you very much for the lovely review. We are so pleased that you enjoyed your stay with us. We always try our best to provide the highest possible level of service. The team will be so pleased to know that we hit the mark!Kind Regards,Nicole W. General Manger

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older building so has nice tall ceilings and is quiet. Local to tram stop so easy to get to other parts of the city. Staff friendly and helpful. On the downside, shower was tiny and beverage consumables were not reliably replaced.
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear myrabax,Thank you for the feedback. I am glad to hear that you found the hotel staff to be friendly and the room quiet. I understand that for some the bathroom and shower can be a bit small. If you decide to visit us again, I would suggest considering a larger room with a bigger bathroom like a Superior or Standard Double room. We hope to see you again in the future.Kind Regards,Nicole W. General Manager

8/10 - 좋아요

Conor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the tram and clean and tidy hotel,
2024년 2월에 3박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 2월 29일
Dear Conor,Thank you for the feedback. I am glad to hear that you found the hotel and the location great for you.We hope to see you again in the future.Kind Regards,Nicole W. General Manager

8/10 - 좋아요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many good things about this property - the rooms, though small, are very comfortable and well furnished. The location was great - right opposite the zoo, with many great eateries within walking distance.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 22일
Dear Alexander,Thank you for staying with us at the Lancaster Hotel. We are so pleased you enjoyed your stay with us. I am happy to hear you liked the comfortable rooms and the good location. We hope to see you again soon!Kind Regards,Nicole W.General Manager

6/10 - 괜찮아요

Cedric

가족 여행
별로예요: 청결 상태
2024년 2월에 1박 숙박함

8/10 - 좋아요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jennifer Leidelmeijer 님, 2024년 3월 1일
Dear Gabriel,Thank you for taking the time to rate us 4*.We hope to welcome you back in the near future.Kind regards,Jennifer LeidelmeijerRooms Division Manager

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jennifer Leidelmeijer 님, 2024년 3월 1일
Dear Hannah,Thank you for taking the time to rate us a whopping 5*! Great to see you enjoyed your stay.We hope to welcome you back in the near future.Kind regards,Jennifer LeidelmeijerRooms Division Manager

8/10 - 좋아요

Mario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel molto carino situato in una zona tranquilla ma vicina e ben collegata al centro storico. Colazione varia e buona. Consigliato!
2024년 2월에 3박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 2월 29일
Dear Mario,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. Nicole W. General Manager

10/10 - 훌륭해요

James

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice place will come back!
2024년 2월에 3박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 2월 29일
Dear James,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts. Kind regards ,Nicole W. General Manager

8/10 - 좋아요

Herman W.O.

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel accommodation in a quiet area, opposite Artis Zoo, tram connections to and from the city center at 2 minutes walking distance. Dining options and museums within walking distance. Friendly staff and a good breakfast. The reception is not on the ground floor and can only be reached via stairs at the entrance, this may cause problems for disabled people
2024년 2월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 2월 7일
Dear Herman,Thank you for the feedback. I am happy to hear you enjoyed the breakfast and our friendly staff. We do have wheelchair access on street level. If you visit us again in the future please ask at reception and we can show you where this entrance is. Happy 2024!Kind Regards,Jeremy Front Office Supervisor

10/10 - 훌륭해요

EDUARDO JOSUE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love it
2024년 2월에 1박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 2월 29일
Dear Eduardo Josue,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts. Kind regards,Nicole W. General Manager

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an amazing hotel. If you’re looking for something right outside of the city center, this is the place.
2024년 1월에 6박 숙박함
답변 제공: Jeremy 님, 2024년 2월 2일
Dear Joe,We are so pleased you enjoyed your stay with us. We look forward to seeing again soon!Kind Regards,Jeremy Front Office Supervisor

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were lovely, the hotel was really clean and a great location
2024년 1월에 3박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 2월 29일
Dear Samantha,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts.Kind regards,Nicole W. General Manager

8/10 - 좋아요

Jake

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay good location and clean
2024년 1월에 2박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 2월 29일
Dear Jake,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel and we appreciate the time you took for this survey. We hope to see you again soon.

8/10 - 좋아요

Nico

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was older but updated, the staff was professional and friendly. Breakfast was wonderful. The bar was a nice touch, but could have had fuller drink options.
2024년 1월에 3박 숙박함
답변 제공: Nicole W. General Manager 님, 2024년 2월 29일
Dear Lynn,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others. I will pass on your review to the entire team as a fantastic acknowledgment of their continuous efforts.We hope to have you staying with us again soonKind regards,Nicole W. General Manager