리셉션

그랜드 카타르 팰리스 여행 후기

4 out of 5
그랜드 카타르 팰리스
Ahmed Bin Mohammed Bin Thani Street, Doha

이용 후기

6.8
평점 10 - 훌륭해요. 28개 이용 후기 중 8개" "
평점 8 - 좋아요. 28개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 28개 이용 후기 중 7개" "
평점 4 - 별로예요. 28개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 28개 이용 후기 중 4개" "

7.6/10

청결 상태

6.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Kim

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
불만족합니다.
현지 결제였는데, 우선 호텔스닷컴에서 제시한 가격과 달랐고, 그 다음날 자료를 가지고 항의했더니 체크아웃 시 환불해준다고 하였습니다. 그런데 체크아웃 당일에 카드 결제 취소는 이미 넘어가서 안된다고 막무가내로 리얄로 받으라고 했고 US달러로의 환불도 해주지 않았습니다. 객실내 와이파이도 문제가 있습니다. 택시를 불러달라고 했더니 바가지 사설택시를 불렀고 관광목적지 정보도 거짓으로 말해주었습니다. ex) 호텔에서 수크와키프까지 택시로 15-20분 걸리니 25리얄을 내라고 함 -> 실제로는 택시로 3분. 6리얄이면 충분했음 너무 화가나고 속은 기분이었습니다.

8/10 - 좋아요

ㅋㅋ 님, 쿠웨이트

좋아요: 청결 상태, 객실의 편안함
이동의 편리성
호텔의 위치는 공항과 시내에서 가까워서 이동하기 편리하나 규모가 큰 호텔이 아니라서 택시기사들이 잘 모르는 경우가 있음

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There's a tea for two, clean room and a comfortable to sleep...
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

Huzeyfe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay again
Smelling muld, taking deposit, rude customer service, TV receiver not working, broken hair dryer injured my back and because of this injured mattress cover have my blood, and they wanted 60 riyal for it. I argue with them so much. I will never stay here again. Don't go it is waste of money
2019년 9월에 1박 숙박함

8/10 - 좋아요

Wharl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property good but no have brkfst . Need more water on room
2019년 7월에 1박 숙박함
답변 제공: Nabeel 님, 2019년 8월 3일
Dear Guest, Thank you for taking time to write a detailed review following your stay at Grand Qatar Palace Hotel All guest feedback is extremely important to us, as it is only through our guests’ feedback that we are able to assess and continuously improve the service standards, which we strive to achieve. I was delighted to read that you enjoyed your stay and were overall satisfied with the services and facilities offered at the Hotel and your kind words of appreciation have been shared with my entire Team.

2/10 - 너무 별로예요

Babul

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

8/10 - 좋아요

Mikko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel !
Hotel is very nice indeed and staff helpful. Location is not the best, distance to market area is about 10 blocks and poor and dirty until you get there.

6/10 - 괜찮아요

Hassan

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
It's ok. No Muslim shower in Wash rooms also no tooth paste. Sewerage system in Wash room not good

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Area is not good.
The area isn't good. It is very dirty in this area. It is next to an apartment that is ran down and used to house Pakistani laborers for construction. Most of the buildings in the area are slated to be torn down in the next few years. My king bed was 2 twins placed together and could feel the edges in the middle. However, the bed was comfortable. The air conditioning worked great. The hotel itself needs some updating. The pictures look better than the actual property.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
GQPH
It's ok if you are working in Doha and need something on a budget. Breakfast is poor and not worth QAR50. Staff are pleasant and helpful but the surrounding area is a dirty congested nightmare. Clean but basic room.

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome!
Room is clean, staff are friendly, food is fantasti and my whole night stay is Awesome.

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Doha Trip
Upon checking-in, the receptionists smiled and welcomed me like a family. I really like how receptionists assisted me all throughout my stay. I will definitely come back and will only book my trip in Doha at Grand Qatar Palace Hotel. Keep it Team!

10/10 - 훌륭해요

Good Hotel 님, Nimu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
“Much value for money"
“Perfect experience with a great value.” Staff are just amazing and friendly, checking in took 5 minutes exactly, bed was perfectly comfortable, and the price for such a great hotel is something you can't avoid. Great experience in total.
답변 제공: Shakir 님, 2016년 12월 2일
Dear Mr. Nimzar, Thank you for choosing to stay at Grand Qatar Palace Hotel, Doha and for taking the time to share your valuable feedback with us. We look forward to welcoming you back and exceeding your expectations again. Warm Regards Mohammed Shakir Resident Manager

6/10 - 괜찮아요

khaled

2/10 - 너무 별로예요

grg 님, India

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never think of staying here
Arrogant staff at hotel talking all together even when u ask one person. The philipinnes gang at hotel is irritating. Be ready to hear a NO for all demands. Room has no tea maker, no iron, no asian tv channels. No free breakfast is provided as mentioned on tripadvisor The worst wifi a person can get is here though its free. House keeping never vacuum the carpet. Bed and bath linen with stains. Final word is to skip the trip to Doha if you have no other option but GQPH.

6/10 - 괜찮아요

Christian 님, Dubai

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
City center cheapie
Booked this hotel for a cheap week-end stay - and that was the best thing about it, it was well priced. It is located in a fairly central location in the old part of Doha so if you have business there then it is well located, but at the same time the area can also be pretty chaotic with lots of noice at all hours of the day.

10/10 - 훌륭해요

Ibrahim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Zamir 님, Virginia, USA

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent ONLY for one night.
The staff has no customer service skills besides the manager. We had to wait when we were checking out to make sure we didn't steal or break anything before they could let us go. They had our passport and credit card number. We felt very stupid and offended. I wouldn't stay there but it was one night I have another delay so god help me avoid that

8/10 - 좋아요

International Resident

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel for the Price - though parking...
The hotel was great, especially for the price. It was a bit hard to find as it is just behind the gas station on the main road mentioned in the directions. If the hotel directions had said that it would have made finding the place a lot easier. It is in a very crowded neighborhood so parking at night can be difficult. It also seems very out-of-place as the neighborhood does not seem to suit a hotel. The neighborhood was not dangerous but it just did not fit where I thought a hotel should go. The room was small but comfortable and I was given a username and password for the internet in my room without even having to ask. I ordered pizza and was able to use the phone for free though I had to tell them that the hotel was next to the Ramada Encore for them to know the location of the hotel.

4/10 - 별로예요

Warren 님, Salt Lake City, UT

좋아요: 청결 상태
Grand Qatar Palace - OK, but not great
The hotel was hard to find, it's not at all where google maps said, and no taxi drivers knew where is was at. It's next to the Ramada Encore Hotel if you want to google it. Checking in as a single adult I was given a room with 2 twin beds. I asked for a room with a bigger bed and was given a new room with 2 full beds. During the day construction was going non-stop outside and on the foor above me they dragged chair across the floor constantly. In the room itself, the refidgerator didn't work, and neither did the room safe. I told the front desk about it and neither was fixed. The room was made up daily, but the 2 bottles of water were never replaced after being drank the first day. And in the bathroom there were not any wash clothes. Room service didn't have half of what was on the menu, but they tried to be accomidating. The Grand Qatar Palace would like to be a 4 star hotel, but they're really more of a 2/2.5 Service could use some work as well as general quality of the room amenities.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
WiFiが安定しない
WiFiがつながったり、切れたり全く安定せずほとんど使えなかった。部屋は清潔感あり、スタッフも親切であったが、場所がわかりずらく、空港からのタクシーの運転手も知らなかったので、だいぶ遠回りした。

6/10 - 괜찮아요

실제 이용하신 고객

Central location, need of upkeep
Walking distance to Suq al Wagf and its restaurants. Not too far from Islamic Art museum. Room a bit basic and worn, but clean and functional. Includes refrigerator but no room safe. Internet reliable. Fitness facility and pool leave some to be desired. Some staff limited in communication abilities. But all friendly and helpful. Would recommend only if you already know doha and are passing through briefly for quick business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Peter 님, Southampton UK

좋아요: 청결 상태, 직원 및 서비스
Avoid despite it all being new
Hotel is brand new so very clean. Staff were incredibly willing to be helpful but didn't have the ability to achieve very much. Hotel billed as having free wifi but in my 2nd floor room I couldn't pick anything up. Told 4th floor was best so I was moved there. Antenna was right outside my room but I could only get a workable signable by sitting in the open door with computer on my lap. The manager said he thought it may be underpowered! There are no spare sockets in the room except for 1 way back behind the bed that I couldn't reach. Bed is fixed in place. All lights are controlled from the door except a bedside lamp that has the wrong type of plug so doesn't work. TV has no English language channels, but interestingly for Qatar had about 10 channels advertising girly chatsights The safe in my room had been left locked so I asked for it to be opened. Maintenance man arrived with another safe under his arm and just took the other one away. They are not fixed in place. That means if you use it someone could easily just remove it while you're out and replace with another. Hotel is only 10 minutes walk from Souk Waqif but like so much of Doha it's a very rundown area. No taxis, poor lighting and roads and pavements outside in a very poor condition to walk anywhere.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Facilities
The gym was small, but adequate. More like a home gym than a fitness centre, but fine if you're just there for a day or two. They can organize pick-up and drop-off to the airport which is only 15 minutes away. Perfect for a layover.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
One for the price of two?!?
The hotel staff were friendly, but not very informative. However, when I checked out they tried to charge me for a second night because I had checked in after midnight - so two nights charge for staying for less than one night (even though I had called in advance)!

10/10 - 훌륭해요

Noureddine 님, München, Deutschland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Das Hotel ist preiswert und ist auf jeden Fall zu empfehlen. Nur eins habe ich vermisst und zwar Prospekte über die Stadt. Sie waren leider nicht vorhanden und wußte aus diesem Grund nicht, wer organisiert z.B. Rundfahrt in der Stadt.

8/10 - 좋아요

Rehan 님, Toronto, ON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
this is not a four and half star hotel
I would say three star hotel at best. I could not iron my shirt as the only iron in the hotel was being used at the time. The friendly but obviously brainwashed hotel clerk said it was four and half star hotel because it had free internet and breakfast.