I guess my disappointed comes from the 4* rating of the hotel: had I expected less, I would not have been so disillusioned.
Do not expect any help with your luggage or skis. When you arrive, the staff will remain seated and will not accompany you to your room. The elevator is super small, tight for a couple with luggage, and this may be the reason no-one will accompany you to the rooms. And do not expect parking: the moment you discharge your luggage from the car, you have to take it to the public, paying parking area, and you will have to walk back in the cold. It is not a problem if all you want to do is skiing, as you are really at the bottom of the slopes, but it is an issue for anyone wishing to use a car.
The room is clean but basic, not 4 star standard. No water heater in the room, no "do not disturb" sign, no minibar, the safety lock had been torn and the furniture very Ikea style.
At night, you have a code to enter the hotel: though someone was at the reception when we returned, he did not bother to turn the entrance light on and we struggled in the dark.
Breakfast was ok: t Only the basic coffee is free, there is a charge for cappuccino or espresso.
Again, the location is perfect for skiing, and maybe this is worth the price we payed to some people.
It was for one night on a weekend in January, 500$
Really not worth the price!