숙박 시설 정면

마이크로텔 인 앤드 스위트 바이 윈덤 베델/댄베리 여행 후기

2 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 419개" "
평점 8 - 좋아요. 1001개 이용 후기 중 347개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 118개" "
평점 4 - 별로예요. 1001개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 47개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice quite clean place to stay staff great
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Rene

연인과의 여행, 가족 여행
very clean and honestly smells terrific here! I have an issue with smells lol
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 16일
Thank you so much for the positive feedback! We're glad to hear that you found our place clean and enjoyed the pleasant scent. We strive to create a welcoming environment for all our guests, even those with sensitivity to smells. We appreciate your visit and hope to welcome you back soon!

8/10 - 좋아요

Michael 님, Hardeeville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Servicing of the room was sporadic.
2024년 3월에 12박 숙박함
답변 제공: Katherine 님, 2024년 4월 16일
Thank you for your feedback. We apologize for any inconvenience caused. Our standard policy is to provide full servicing every three days unless requested otherwise. We appreciate your understanding and hope to better meet your expectations in the future.

10/10 - 훌륭해요

Harriet J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here several times. Very clean and quiet. Convenient location.
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 16일
Thank you for your continued patronage and for sharing your experience! We're thrilled to hear that you find our hotel consistently clean, quiet, and conveniently located. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Cliff

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great stay
2024년 3월에 2박 숙박함
답변 제공: Katherine 님, 2024년 3월 26일
Thank you so much for your kind words! We are delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Tom

좋아요: 청결 상태
별로예요: 직원 및 서비스
I booked this via my fone, and it said it was just reserving the room and could pay at the hotel, but I actually paid with my CC. When I got there I asked the women If I could pay the retainer and room the next day and she said yes. The man that came out after, why he came out I have no idea the women was doing fine except for the lie she and he both told regarding paying when I leave. It wasn't until the morning that another women told me your card was already charged, when I asked to pay in cash she said as soon as you booked they charged it. so much for trusting the front end staff who apparently lie to guests like me or just me. PS. I had to complain about the guest below me and next to me. the guests below sounded like they were tearing the place apart. the ones next to me sounded like they were doing military drills or gymnastics. The continental breakfast needs improving, or unless that's all they have/had, very sparse. I Would not stay here again. It's hard to answer about the property because I didn't walk around it. I don't do that at hotels i stay at, unless i'm being paid to critique it.
2024년 3월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 26일
Thank you for sharing your experience with us. We apologize for any confusion regarding your payment process and any misinformation provided by our staff. For prepaid reservations made through third-party websites, payment details are typically managed by the booking platform, and we have limited ability to modify them at the hotel.We regret that your stay was also disrupted by noisy neighbors and that our continental breakfast did not meet your expectations. We appreciate your feedback and will use it to improve wherever possible.We understand your decision not to return, but should you reconsider, we would love the opportunity to provide you with a better experience.

10/10 - 훌륭해요

Constanza

Jjj
2024년 3월에 2박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Your positive review made our day! We are glad you had a wonderful stay. If there are any details or services that stood out to you, or if there are any aspects you feel we could enhance further, we would be grateful for your insights.

8/10 - 좋아요

Jayne

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not a dislike necessarily, the room key/card for our room had to be reprogrammed Twice. Both cards. Possible need to fix door fixture or main programming machine? Stay was goid otherwise.
2024년 2월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for sharing your experience with us. We apologize for the inconvenience with the room key/card and appreciate your feedback. We will investigate the issue to ensure it does not recur. We are glad to hear that overall you had a good stay and hope to welcome you back soon.

10/10 - 훌륭해요

Joyce

좋아요: 숙박 시설 상태 및 시설
My room was not ready. I was offered an upgrade to a suite at no charge. The staff is always courteous and accommodating.
2024년 2월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for sharing your experience with us. We apologize for the initial inconvenience with your room but are glad we could offer you an upgrade to a suite at no extra cost. We appreciate your kind words about our courteous and accommodating staff and hope to welcome you back soon for a seamless stay.

6/10 - 괜찮아요

lubriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Property was nice and clean.Room did not have toothpaste nor soap to shower.
2024년 2월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for your feedback. We are pleased that you found our property nice and clean. We apologize for any inconvenience regarding the absence of toothpaste, as it is not a standard room amenity we provide. Your comments will be shared with our team for future improvements. We hope to welcome you back for an even better experience in the future.

4/10 - 별로예요

Norbert

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and clean. However the place was very noisey and very tired. Guests in rooms around were up late and noisey. Some were drinking and yelling, did not feel safe. Heaters, bathroom vents and showers were also very noisey and could be head between rooms. Staff were friendly enough but no security intervention for the late night inappropriate behaviour from other guests.
2024년 2월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for sharing your experience with us. We are glad you appreciated our location and cleanliness. We apologize for the noise disturbances and any discomfort caused by other guests. Your feedback on the noise levels and safety concerns will be shared with our team for improvements. We appreciate your insights and hope to welcome you back for a more enjoyable stay in the future.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
.
2024년 2월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for choosing our hotel for your stay. We are glad to hear that you had an okay experience overall. Your feedback is important to us, so if there are any specific areas you think we can work on or any suggestions you would like to share, we are all ears!

4/10 - 별로예요

Michele

별로예요: 청결 상태, 직원 및 서비스
VERY DISAPPOINTED THIS LAST VISIT!!!! I've stayed at this hotel 8 times in the last four months and never had an issue until this last visit this past weekend. I woke up around 4 AM to use the bathroom and found a bedbug walking on my pillow. I ran to the bathroom with the pillow to confirm in the light that I was not imagining it. I snapped a photo of it, flushed it down the toilet and went straight downstairs to the front desk. While I appreciated that he moved us to another room, the paranoia at that point prevented us from sleeping the rest of the night. In the morning, I spoke with the lady requesting at least a partial refund. She stated she could not offer any refund as we pre-paid through Expedia. We then reached out to Expedia requesting a partial refund. They contacted the hotel who in turn told Expedia they would need to first do an investigation. I received a call from the Manager stating they could not issue a refund but would give me points for a free night stay at any Wyndham resort. She set up a Wyndham account for me and stated it would take 24 hours for the points to appear. Five days later and no points were issued and then have the nerve to deny the partial refund through Expedia!!!
2024년 2월에 1박 숙박함
답변 제공: Punam, GM 님, 2024년 3월 12일
Dear Michele, Our sincerest apologies for your experience. We can understand the discomfort in finding an insect in your bed. While our staff tried to remedy the situation quickly and move you to an alternate room. You're correct, given the constraints of the reservation it took us time to get you compensation to use towards another stay. I've confirmed the points were issued to you once you acknowledged the creation of a new Wyndham account. Again, our sincerest apologies. We do our best to provide a clean, safe and comfortable environment.

10/10 - 훌륭해요

Frank 님, Reading

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at Microtel was quiet and comfortable !!
2024년 2월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for sharing your positive experience at Microtel! We are delighted to hear that you found your stay quiet and comfortable. Your feedback is valuable to us, and we hope to welcome you back again soon for another enjoyable stay.

8/10 - 좋아요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nous avons bien apprécié notre court séjour. Endroit propre, mais un peu bruyant.
2024년 2월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Merci pour votre retour et d'avoir choisi de rester avec nous. Nous sommes heureux que vous ayez apprécié votre court séjour et que vous ayez trouvé notre logement propre. Nous nous excusons pour les nuisances sonores que vous avez subies et nous nous efforcerons de résoudre ce problème pour le confort des futurs clients. Nous apprécions vos idées et espérons vous accueillir à nouveau pour une expérience plus calme.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for taking the time to share your positive experience with us! We are glad you enjoyed your time at our hotel. Your feedback matters, so if there are any specific aspects you appreciated or any suggestions you have for us, please feel free to share.

6/10 - 괜찮아요

Chiara

가족 여행
별로예요: 편의 시설/서비스
Property was clean but weathered. Hair dryer and telephone did not work. Shower was a bit rickety.
2024년 1월에 3박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay, and we appreciate you bringing them to our attention. Your comments will be used to address these issues promptly and ensure a better experience for our guests in the future. We hope to welcome you back for an improved stay.

6/10 - 괜찮아요

Kirsten

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
We appreciate your feedback and rating. We are constantly looking for ways to improve. Is there anything specific you think we could do better?

4/10 - 별로예요

Christopher

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walked in the door horrible smell of some type of bad cleaner deodorizer, just as bad in the room, had to open the window to get rid of smell. Bad lighting in the room. Very small closet, no drawers for clothing, just badly sized cubbies. Carpeting had a large rip. No hand soap in the bathroom, dispenser was empty. On of the chairs was filthy and needed to be replaced. The pillows were useless, so soft I needed to use 3. Breakfast was the worst, only toast, granola bars, yogurt and cereal, and no spoons to eat them with. On the good side, there was a nice long counter, and room was clean except for the horrible smell.
2024년 1월에 1박 숙박함
답변 제공: Microtel Staff 님, 2024년 3월 12일
Dear Christopher, Our sincerest apologies for the discomfort you experienced during your stay. We've addressed the cleaning solutions being used to sanitize our rooms to ensure there isn't a strong residual odor lingering in the room. We've also emphasized with our team the importance of cleaning soiled furniture after a guest has departed. Aside from these issues, I'm pleased to hear the rest of the room was in a clean and safe condition. Thank you for taking the time to leave us your feedback. It is important to us.

8/10 - 좋아요

Destiney

2024년 1월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. If there is anything specific you loved about your experience or any suggestions for improvement, we would love to hear them!

6/10 - 괜찮아요

melissa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
We value your feedback and are glad to hear about your experience. We are committed to continuous improvement. Is there anything you would like to suggest for us to enhance our services?

4/10 - 별로예요

Robert

2024년 1월에 2박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
We apologize for falling short of your expectations during your stay. Your feedback is valuable to us. Could you please share specific areas where you feel we can improve to enhance our guests' experiences?

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service! Clean Rooms... 👍
2024년 1월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for your positive feedback! We are delighted to hear that you enjoyed our great service and clean rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.

8/10 - 좋아요

DAVID 님, Westbrook

2024년 1월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for taking the time to rate your stay with us! We're glad you had a positive experience. Is there anything specific we could improve on to make your next stay even better?

2/10 - 너무 별로예요

Maria

2024년 1월에 1박 숙박함

8/10 - 좋아요

Cara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Placewas clean, quiet, and we rested well. Person on duty at the desk was friendly and efficient. Thanks. Odd that there were no towel racks in the restroom. We stayed just one night so no problem for us, but if staying more than 1 night and they change towels every 3 day unless otherwise requested, where do you hang towels to air out/dry?
2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great!! especially for the price. main thing was the bathroom didn't have a fan so it got very humid when trying to shower.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Aileen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Wendel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!
2023년 12월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for your positive rating! We're delighted you had a good experience. Your feedback helps us improve, so if there's anything you think we could have done better, please share your thoughts with us.

10/10 - 훌륭해요

andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet
2023년 12월에 3박 숙박함

4/10 - 별로예요

Elzbieta

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I have stayed here before and loved it. But this time there were BED BUGS!! Which I unfortunately brought home!
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel was dated. Needed to change rooms after check in. First room had spots on carpet and lights in bathroom didn’t work. Second room was ok
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Sumer

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Douglas

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Katherine 님, 2024년 3월 12일
Thank you for choosing our hotel for your stay. We are glad to hear that you had an okay experience overall. Your feedback is important to us, so if there are any specific areas you think we can work on or any suggestions you would like to share, we are all ears!

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place to stay. Convenient location, spotlessly clean, modern, reasonably priced. I will stay here each and every time I come to the area. My go to place and never disappointed
2023년 12월에 1박 숙박함

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was fine. Only negative comment is that hallway needed vacuuming.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Goog
2023년 12월에 1박 숙박함

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Children were excited to Stay in hotel. Shopping in Danbury and visiting family.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dogs barking and walking above my room late at night.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Pina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Robert

가족 여행
좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ellen

Very friendly and efficient
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic, so CLEAN !!!
I loved this hotel, it was CLEAN !! and the lay out of the room was fabulous. Plenty of room at the desk area 2 seat!! They even had a area with a couch type seat, I used for extra storage and it worked out great. Breakfast was Ok , no hot items but good pound cake, and cereal and bars, oranges and oatmeal. yogurt, and yummy hot chocolate !!
2023년 11월에 2박 숙박함

8/10 - 좋아요

Lauren

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

MIALISA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable accommodation
Very pleasant, tidy, comfortable, accommodating. No complaints at all! Even a good cup of coffee in the morning!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Small rooms but comfortable and quiet. Nice helpful staff.
2023년 11월에 1박 숙박함