수영장

데이즈 인 바이 윈덤 포트마이어스 여행 후기

2 out of 5
데이즈 인 바이 윈덤 포트마이어스
11435 S Cleveland Ave, Fort Myers, FL

이용 후기

5.2
평점 10 - 훌륭해요. 1005개 이용 후기 중 119개" "
평점 8 - 좋아요. 1005개 이용 후기 중 155개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 184개" "
평점 4 - 별로예요. 1005개 이용 후기 중 204개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 343개" "

5.4/10

청결 상태

6.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
More of an industrial area of location. A working man's motel.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Susan

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was barely adequate - patched up hole in bathroom door and ceiling tile. Pool was closed by Board of Health. Door card reader stopped working and we had to make two trips to front desk to get them to come open with key. Noisy trucks idling outside (we were told we were on the "quiet" side of the property) at 5:30 AM. Would not stay here again
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Susan,We regret to hear that your recent stay did not meet your expectations. We appreciate your feedback and will share your comments with our team for their review. Your experience is important to us, and we hope to have the opportunity to welcome you back in the future to provide an improved stay experience.

4/10 - 별로예요

Joanna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I would say this place doesn't qualify as a hotel,maybe a low quality motel.Be careful people before booking.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Joanna,We appreciate your feedback and regret that your experience did not meet your expectations. We value all guest input to enhance our services. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

phyllis

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
needs an upgrade and cleaned up breakfast no good, no fruit, no muffins just cereal, toast and bagels and 1 juice out of the 5 options in the cooler
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello phyllis, Thank you for your feedback on our hotel. We appreciate your comments and will share them with our team for further improvement. Your input allows us to enhance the guest experience for future stays. We hope to welcome you back for an enhanced experience.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was exceplent
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Daniel,We are thrilled to hear that you had an exceptional stay with us! Your positive feedback is truly appreciated, and we hope to welcome you back for another fantastic experience soon.

8/10 - 좋아요

MAITE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No era lo q esperaba
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello MAITE, Lamentamos que su experiencia no haya cumplido con sus expectativas. Apreciamos sus comentarios y los tomaremos en cuenta para futuras mejoras en nuestro servicio. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!

4/10 - 별로예요

Ronald

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was not open. The front desk was unorganized. The room they gave us was the wrong room. We asked for a smoking king bed and we got a non-smoking two double bed. Excessive wait time checking in at the front desk as well.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Ronald, We're sorry to hear about the issues you encountered during your stay. Your feedback is important to us as we continually strive to improve our guests' experiences. We recommend reaching out to our management team to address your concerns further. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay here often, well-mannered
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Ken,We're delighted to hear that you are a frequent guest and appreciate your kind words about our staff. Your feedback means a lot to us as we strive to provide exceptional service to all our guests. We hope to welcome you back again soon for another enjoyable stay!

2/10 - 너무 별로예요

Arielle

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in for 1 night after our week long vacation in Cape Coral - we were in the room for 10 minutes until leaving to find a new place to stay. Check-in was not friendly. Room was filthy - broken faucet, dripping water, gap in between door and door frame - bugs entering through the door, EVERYTHING had stains. I understand that stains happen, however some of these stains were raised as in never cleaned from whatever the substance was. I emailed Wyndham directly alerting them of the situation, and my "opinions" were "appreciated." I have asked for my money back as we did not stay there... it was over $160 dollars where our next stay was half that price and for a CLEAN ROOM. I am not often so dissatisfied, but this was absolutely horrible. I do not recommend staying here.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Arielle,I'm sorry to hear about your disappointing experience during your recent stay. Guest feedback is essential to our improvement, which I will share with the team for awareness. Your concerns are taken seriously, and we apologize for not meeting your expectations. Thank you for bringing these issues to our attention as it helps us strive for excellence in guest satisfaction.

2/10 - 너무 별로예요

William

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid for a room with a king size bed for me and my lady and when we arive all thats avaliable is a double queen room and lucky to even get that and why book if i cannot get the room size i wanted,
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello William,We apologize for any inconvenience during your stay. We recommend reaching out to our management team for further assistance regarding your room preference to ensure a seamless reservation next time. Your feedback is valued in helping us improve our services.

8/10 - 좋아요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived in the late evening and it was very loud and busy
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Paula, We regret to hear about the noise levels encountered during your stay. Feedback like this is valuable and will be shared with our team for further review and improvement. Kindly reach out to management directly to address any concerns or feedback in more detail.

2/10 - 너무 별로예요

Doug 님, Hoschton

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entry door to the room would not close properly and had obviously been forced open/closed. The latch would secure the door but the top and bottom of the door would not close in the frame. Outside noise from inconsiderate patrons was constant. I will never stay in another Days Inn again and Expedia should rate it a 1 star.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Doug, We regret to hear about your experience and appreciate your feedback. We take guest safety seriously and will address the door issue. We strive to provide a comfortable stay for all guests and apologize for any inconvenience caused by noise. Your comments will be shared with the team for improvement. Thank you for sharing your concerns with us.

2/10 - 너무 별로예요

Tennille

가족 여행
Horrible
2024년 2월에 8박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Tennille, We're disappointed to hear your stay fell short of expectations. Your feedback is valuable for us to improve our services for future guests. Thank you for sharing your experience with us.

8/10 - 좋아요

Ann

별로예요: 숙박 시설 상태 및 시설
The girl working front desk was a sweetheart very nice very friendly . The property is seemingly a bit run down, but our room was clean .No previous knowledge of the area from outta state - so ya get what ya get and don’t get upset. I hope that the deposit doesn’t become an issue. I think that once you check out it really should be immediately refunded to card .I will follow up on that.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Ann, We appreciate your kind words about our front desk staff and are pleased to hear you found your room clean. Regarding the deposit refund, it typically takes some time to process but do not hesitate to reach out directly to inquire. Your feedback is valuable and we hope you had an overall pleasant stay with us.

2/10 - 너무 별로예요

Adam

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
How does Day inn allow that place to put its name on the sign?! Disgusting stained furniture, Dirty towels, it was just gross
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Adam,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value our guests' comfort and satisfaction and will review your concerns internally to ensure a better experience in the future. Please feel free to contact our management with any further details or to discuss this matter further.

2/10 - 너무 별로예요

Ron

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was uncomfortable, floor was dirty, noisy area, wouldn’t even attempt a shower. Tub was dirty and had rust.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Ron, We apologize for any inconvenience you experienced during your stay. Our team strives to provide a comfortable and clean environment for our guests. We encourage you to reach out to our management team to discuss your concerns further. They will be happy to assist you in addressing any issues you encountered.

4/10 - 별로예요

Aramis

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Aramis, We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address any issues that you encountered. We strive to provide exceptional service and your input is invaluable in helping us improve. Please contact our guest relations team at your convenience. We hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Luisana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
BAD
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Luisana, We're sorry to hear that your experience at our hotel was not up to your expectations. We appreciate your feedback and will use it to improve our services. Please feel free to reach out to our management team directly with any further concerns you may have. Thank you for choosing our hotel and we hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Mike

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Mike, We appreciate you choosing our hotel for your stay. Should you have any further feedback, we encourage you to reach out directly to our hotel so that we can address any areas for improvement. We hope to have the opportunity to welcome you back in the future for a better experience.

4/10 - 별로예요

William

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Furniture was broken , reserved a queen bed and got 2 full beds instead , no smome detector , air conditioner didnt work properly , no towels or rags when checked in - in the room
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello William, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We value your concerns and will share them with our team for future improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the near future.

6/10 - 괜찮아요

Dawn 님, Gahanna

가족 여행
I stayed at the property for one night with my 87-year-old mother while we were visiting cousins who live in Fort Myers. There were a lot of sketchy people around arguing, drinking, sitting in their vehicles, and playing loud music. It seems like a storm chasers hotel. The towels were very shabby and we only got two tiny towels and one washcloth. There was a sign in the bathroom listing all the extra things that you could borrow or use, including a coffee maker anywhere from $20-$50 a night which to me says that they have had problems with theft.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Dawn,Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you experienced during your stay. While we cannot control the behavior of other guests, we always prioritize the safety and comfort of our visitors. We appreciate your comments regarding the towels and will address this with our housekeeping team. We strive to provide a range of amenities for our guests' convenience and appreciate your understanding regarding the security measures mentioned. We hope you had a pleasant visit with your cousins and appreciate your valuable input.

6/10 - 괜찮아요

Jean 님, Duncan

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Jean, We appreciate you choosing our hotel for your recent stay. We would love to hear about your experience in order to address any areas that may need improvement. Please contact us directly with your feedback. We value your opinion and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Nickeisha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smell like pee and it's too noises
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Nickeisha, We apologize for any inconvenience you encountered during your stay. Please understand that cleanliness and noise levels are areas we consistently strive to maintain at a high standard. We appreciate your feedback and will address these matters with our team for improvement. We value your time with us and hope to have another opportunity to provide you with a more enjoyable experience in the future.

10/10 - 훌륭해요

Yenifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Yenifer,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience during your time with us. We always strive to provide exceptional service and create memorable moments for our guests. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic stay.

2/10 - 너무 별로예요

Andell

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was by far the worst experience ever. The pool is not functional and they blame it on a hurricane that happened years ago, meanwhile other pools are up and running. Dont expect to get any sleep at night because it’s noisy, the room next door started playing music at around 1 a.m and the phones were not working to call the front office after calls from my cell phone went unanswered. But then when I went to find out what time was breakfast which is advertised and was my filter for choosing the hotel, they told me and I quote “We just have orange juice and the coffee” I immediately checked out and never to return. This is my second experience with the hotel but this time at a different location. I will not make that mistake a third time. It was a horrible experience for just about the price as all the other hotels which are way better.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Andell, We appreciate you taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. Our pool is currently undergoing maintenance to ensure the best possible experience for our future guests. We are sorry for any disturbance caused by noise and the issue with the phone system. We understand the importance of a satisfying breakfast and we will address the matter with our team to ensure a more comprehensive offering in the future. Thank you for bringing these issues to our attention and we hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Joseph 님, Tai Po Kau

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This was our experience in early December 2023: 1. The hotel was very difficult to find at night because the hotel is located several yards from the road and their outdoor (roadside) sign was not lit up. 2. The front desk clerk was courteous but we went to 3 different rooms before she put us in the room we had originally booked. 3. There was no hot water at 6:00 in the morning for a shower. 4. After we had paid by cash on the evening of the check-in, we got a call after we had checked out the next morning because there was no record of our payment. 5. We have stayed a various Day's Inn's before but have never experienced such a terrible stay than the one at Fort Myers.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Joseph, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback regarding the difficulty in finding the hotel at night, and we will take steps to improve lighting for better visibility. We apologize for the mix-up with your room and the lack of hot water in the morning. Your comments have been forwarded to our team for further investigation and to ensure this does not happen again. We apologize for the confusion regarding your payment and will use your feedback to improve our payment process. We value your loyalty to our brand and regret that this stay fell short of your expectations. We hope to have the opportunity to welcome you back in the future for a better experience.

2/10 - 너무 별로예요

Brandon

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Brandon, We're sorry to hear about your experience at our hotel. Please reach out to us directly so we can address any concerns you may have had during your stay. We value your feedback and strive to provide the best possible experience for all of our guests.

2/10 - 너무 별로예요

Nuran

연인과의 여행
별로예요: 편의 시설/서비스
There is nothing to like. I will not accept any charge for this dump. Lights doesn’t work, no bulbs, faucet handle is falling apart, stinks, filthy.i will have pics and videos to prove. If I wasn’t so tired and if it wasn’t too late I would not stay here. The worse place I have ever been. Picture in advertising has nothing to do with this place. Disgusting..
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Nuran, Thank you for taking the time to provide feedback on your recent stay. We apologize for any inconvenience you may have experienced. We take cleanliness and maintenance issues seriously and will address them accordingly. Please feel free to contact our management team with any further concerns.

6/10 - 괜찮아요

Meshell

가족 여행
별로예요: 숙박 시설 상태 및 시설
Upon check- in the employees were having to call the police because of two suspicious men that guests had already complained about and had been asked to leave twice. As we were driving to our room there were two homeless people sitting next to one of the several dumpsters in the parking lot. The hotel looks to be going through some renovations and hopefully soundproofing. It is extremely loud here. Last night someone was playing music with a lot of bass that lasted about 30 minutes. We could hear as if the window was open, people walking in front of the room and cars/trucks starting up. Also the door does not fully lock from the inside and the toilet has not stopped running since we arrived.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Meshell, Thank you for bringing your concerns to our attention. We apologize for any inconvenience caused during your stay. While we strive to provide a comfortable and safe environment, we do address any issues swiftly and prioritize the safety and security of our guests. As for the renovations, we appreciate your patience during this process, and we will take your feedback regarding soundproofing into consideration. We apologize for any disturbance caused by noise and will remind our guests to be considerate of others. We will also have our maintenance team look into the door lock and toilet issue. Your feedback is valuable to us, and we will continue working towards providing a better experience.

2/10 - 너무 별로예요

Sarais

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Sarais,We're sorry to hear that you didn't have a satisfactory experience during your stay. Please reach out to us directly so that we can address any concerns you may have had. We value your feedback and hope to have the opportunity to make it right for you.

2/10 - 너무 별로예요

Salena m

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Salena m, We're sorry to hear that your recent stay at our hotel didn't meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly so we can further address any issues you may have experienced. We strive to provide exceptional service and we hope to have the opportunity to make it up to you in the future.

2/10 - 너무 별로예요

Dayanes

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was ok . But place is dirty and noisy. Broken furniture and disgusting bathroom smells
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Dayanes,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments and will use them to improve our services. Please don't hesitate to reach out to our management team directly to discuss your concerns further.

2/10 - 너무 별로예요

frank

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello frank,We apologize for any inconvenience you may have experienced during your stay. Please reach out to us directly so we can address any issues you encountered and work towards a resolution. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

Toni-Marie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Toni-Marie,We're sorry that your experience at our hotel did not meet your expectations. We highly value guest feedback and would appreciate the opportunity to discuss your concerns further. Please reach out to us directly so we can address any issues.

10/10 - 훌륭해요

Brandi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk lady is awsome
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Brandi,We appreciate your kind words about our front desk staff. It's wonderful to hear that you had a positive experience with them during your stay. We strive to provide excellent customer service, and we're glad that our team member exceeded your expectations. Thank you for taking the time to share your feedback with us.

4/10 - 별로예요

charles

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were dirty, only 2 towels provided, we checked out 2 days early and found a much better place to stay for just 20 dollars more!
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello charles, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments are important to us and will be shared with our team for improvement. We strive to ensure all our guests have a comfortable stay and we regret if we fell short in meeting your expectations. We hope you will allow us another opportunity to provide you with a better experience in the future.

4/10 - 별로예요

Marc

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I liked was the price….. you had to walk far just to get to your room tiny dirty pool they barely give you soap etc they have a price list on the wall with prices for pillows blankets towels etc basically necessities
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Marc, We appreciate your feedback regarding the pricing and apologize for any inconveniences you may have encountered during your stay. Our team strives to maintain high standards of cleanliness and amenities. Please note that we provide essential items upon request, and we have taken note of your concerns for further improvements. Your comments will be shared with the relevant departments.

2/10 - 너무 별로예요

Francis

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Francis,We're sorry to hear that your stay didn't meet your expectations. Please reach out to our hotel directly so that we can address any concerns or issues you may have had during your visit. We value our guests' feedback and want to ensure a pleasant experience for everyone.

4/10 - 별로예요

Yissela

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too noisy, really bad condition
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Yissela, We apologize for any inconvenience caused by the noise during your stay. Our team strives to ensure a comfortable environment for all guests. Thank you for bringing the condition to our attention; we appreciate your feedback as it allows us to make necessary improvements. We hope to have the opportunity to provide you with a more enjoyable experience in the future.

4/10 - 별로예요

Brandon

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Brandon, We regret to hear that your recent stay with us did not meet your expectations. We would appreciate it if you could reach out to us directly to provide more information about your experience. Our team is committed to addressing any concerns in order to improve our services.

8/10 - 좋아요

Becky 님, Zanesville

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Becky, We appreciate your recent stay at our hotel. Please feel free to reach out to us if you have any feedback or concerns regarding your experience. We value your opinion and would love to have the opportunity to address any issues. We hope to welcome you back in the future for an even better stay.

2/10 - 너무 별로예요

grisel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We felt so about this hotel, actually motel that we decided back home in the middle of the night instead of staying there. In the parking lot area theres was people inside of they cars looking weird it was so disturbing and scary at the same time.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello grisel, Thank you for sharing your experience with us. We apologize for any discomfort you may have felt during your stay. The safety and security of our guests is of utmost importance to us, and we work closely with local authorities to ensure a safe and pleasant environment. We encourage guests to contact us directly with any concerns, as we value your feedback.

2/10 - 너무 별로예요

Belkis

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible hotel. Rouches in the room, hall rails unsafe, only hot water. Very unprofessional staff
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Belkis, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Please note that we take matters like this seriously and will address them internally. We appreciate your comments and hope you consider giving us another opportunity in the future.

2/10 - 너무 별로예요

Rodolfo

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
OMG , las ropas de camas sobretodo las sabanas sucias y con mal aspecto , los huespedes del hotel con compartimiento unsafe , smoking all the time y las rooms con un olor a todo tipo de cigarro y hierbas horrible , que queda impregnado en las ropas
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Rodolfo, We apologize for any inconvenience you experienced during your stay. Our housekeeping team strives to maintain the highest cleanliness standards, and we will address your concerns with them. We enforce a strict no-smoking policy, but occasionally, guests may not adhere to it. We appreciate your feedback and will use it to improve our guest experience.

10/10 - 훌륭해요

Sav

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Sav,Thank you for rating us 5 stars! We are delighted to hear that you enjoyed your stay with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Lee

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Lee,We are thrilled to hear that you enjoyed your stay with us! We strive to provide exceptional service and a memorable experience for all our guests. Should you have any further comments or suggestions to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스
The room was good, the staff was great when checking in. Biggest problem was no hot water this morning
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 28일
Hello Alan,Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our staff and are glad to hear that the check-in process went well. We apologize for any inconvenience caused by the lack of hot water and assure you that we will address this matter with our maintenance team. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not waste your time or money
Only stayed here because I work night shift and needed a place to sleep. It was filthy. Charged an extra fee when booking online, that was not posted anywhere. Terrible location.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Lisa, We apologize for the inconvenience you experienced during your stay. Our hotel strives to maintain cleanliness, and we're sorry if this was not up to your expectations. Regarding the extra fee, we understand that you would have preferred more transparency in the booking process and we appreciate your feedback. As for the location, we understand that it may not have been ideal for your needs. We appreciate your feedback and will take it into consideration for future improvements.

10/10 - 훌륭해요

Teresa O

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed only one night but everything was great!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Teresa O,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience during your time with us. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Yary

별로예요: 편의 시설/서비스
Disgusting place. Picture are nothing like the reality of the rooms. I will never come back to this place.
답변 제공: Manager 님, 2023년 11월 18일
Hello Yary, We're sorry to hear about your disappointment with the room. Our website aims to provide accurate representations, but we understand that photos can sometimes differ from personal expectations. We appreciate your feedback and will use it to ensure our future guests have a better experience.