Front of property

Reviews of Rainbow Hotel

3 out of 5
Rainbow Hotel
No 36,Sec 2 Wu Chang Street, Taipei

Reviews

8.4

Very Good

Rating 10 - Excellent. 127 out of 325 reviews" "
Rating 8 - Good. 138 out of 325 reviews" "
Rating 6 - Okay. 51 out of 325 reviews" "
Rating 4 - Poor. 6 out of 325 reviews" "
Rating 2 - Terrible. 3 out of 325 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

See Wan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Khushro

Liked: Cleanliness, staff & service, property conditions & facilities
It was right in the centre of all the action that happens in the evening. The property was nice and the staff and service were excellent.
Stayed 5 nights in Feb 2024

8/10 Good

Amado

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is near to train station and restaurant
Stayed 3 nights in Feb 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is right in the heart of shopping area in ximending. Very good location. The hotel is suitable for short stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay on a budget!
Stayed 5 nights in Jan 2024

10/10 Excellent

Francisco, Yonkers

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 4n/5d and I can’t complain. We arrived around 930am and allowed us to go to our room early for a small fee. Staff in the reception are nice. This hotel has all the basic you will need. It has free coffee (different flavors), hot chocolate, teas, water and juices and chips 24 hrs a day. Housekeeping everyday. We were on the 9th floor (901) and it was quiet. Hot and cold water has no issues. The location is superb. Has street performers right in front of the hotel, it was our entertainment every night, reminds me of New York City (my home). Street foods and lots of restaurants and shops. It’s called Ximending Night Market. It’s also close to public transport - MRT, buses and taxis. I highly recommend this hotel if you’re not too picky. It’s safe and affordable.
Stayed 4 nights in Jan 2024

8/10 Good

David

Traveled with family
Liked: Room comfort
Holes in sheets, but good location
It was really good but facilities rather outdated and linens are old too. However, what youre really paying for is the location.
Stayed 4 nights in Jan 2024

8/10 Good

Rui Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance from mrt, very convenient
Stayed 4 nights in Dec 2023

8/10 Good

Pang Joo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good but room not sound proof
Overall is good just that noise from neighbour room can be heard in my room.
Stayed 4 nights in Dec 2023

8/10 Good

Mary Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located within the night market, and a few blocks away from Mitsukoshi & Taipei Main Station.
Stayed 1 night in Nov 2023

6/10 Okay

Kok Kit

The hotel was in the middle of the youth shopping area so food and fashion were practically at the doorstep. Despite this the room was nice and quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

SHUK YIN TERESA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF VERY NICE
Stayed 4 nights in Nov 2023

8/10 Good

Jackie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is a little too small but location is fantastic. Check in staff is very friendly. Check in was super fast. Less than 5 minutes. Keep it up.
Stayed 3 nights in Nov 2023

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is definitely outdated compared to other hotels. No bidet and needs a key instead of a card to open the door. Furniture feels like it’s 2005 but decent amount of space.
Stayed 3 nights in Oct 2023

10/10 Excellent

doreen

Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
Location is really good. Bare necessities provided. Room has dust on walls and curtains but floor is clean. Bathroom is dated but well-maintained and with good hot shower. Staff don’t make the bed but the water and towels are replaced daily.
Stayed 4 nights in Sep 2023

6/10 Okay

Quentin Ho

Stayed 2 nights in Sep 2023

10/10 Excellent

Charisse, Blacktown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cozy. The location was perfect as it was close to everything like the night markets, restaurants, shops and public transport. Would definitely stay here again!
Stayed 3 nights in Aug 2023

6/10 Okay

ZHENG WEI

Liked: Cleanliness
Disliked: Property conditions & facilities
Generally a comfortable stay. But rooms can feel a little rundown. Will recommend other hotels in the vicinity.
Stayed 2 nights in Jul 2023

10/10 Excellent

Boon Chew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful counter staff
Stayed 3 nights in Jul 2023

10/10 Excellent

kian huat

Liked: Cleanliness, staff & service
The facilities is normal but the staffs service is excellent!
Stayed 6 nights in Jun 2023

10/10 Excellent

Wichuda

Stayed 4 nights in May 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rainbow Hotel probably has the best location in all of Ximending. It's in the heart the action...close to shops and restaurants. Its a great choice for any traveler.
Stayed 1 night in May 2023

10/10 Excellent

Hui Ru

Liked: Cleanliness, staff & service, property conditions & facilities
Property's location is extremely convenient - less than 5 mins walk to nearest MRT; less than 30 sec walk to multiple dining locations and shopping options. Only cons is that the WiFi is barely present.
Stayed 7 nights in Apr 2023

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2023

8/10 Good

Mindy

Traveled with group
Liked: Staff & service, property conditions & facilities
The front desk said Expedia only told them I had one room but after showing them my confirmation, they gave us our second room. I'm lucky they had availability but a misstep between them and Expedia. Great location, highly recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

Anna Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the room 916 its big! easy access to all.. good staff.. what i like best is their free bottled water.. with no limit😊 big savings for us!😁
Stayed 3 nights in Apr 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. It was a nice stay. The room was surprisingly spacious considering its prime real estate located in the heart of Ximending. I also received a call from my father in the USA around check out time and was a little late checking out. Nobody ever called harassing me to check out and remind me of the check out time. Highly appreciated and hope to stay again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Amyline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location! The room was just nice and spacious.
Stayed 1 night in Mar 2023

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Comfortable, Caring
A very convenient, comfortable and caring hotel. The hotel staff, Ms Zhang was most helpful, friendly and courteous. It may be a small simple hotel, which does not offer many frills and any more breakfast due to the pandemic, but the 24 hours hot and cold drink machines, snacks, and dining area made accessible to all hotel guests are more than sufficient to make up for it. Thank you Rainbow Hotel for making our stay a pleasant one.
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its located right in the middle of busy shopping area Ximending… 3 mins walk to their Metro station...
Stayed 8 nights in Feb 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

8/10 Good

Heidi, Tweed, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and over all a good hotel. Staff was friendly and room was spacious and clean. Breakfast had a decent variety and good coffee but eggs and other foods that should have been hot were very cold, even when first brought out. Afternoon tea was a nice touch with coffee and cake.
Stayed 3 nights in Feb 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, Thank you for your valuable comments, Your comments, We will improve immediately. We are looking forward to see you next time, Thank you very so much.

8/10 Good

G.G, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a bigger room upon arrival. The hotel room was renovated but the toilet was not. Overall, it was a pleasant stay. Hotel is near eateries and right at the middle of ximending. It will be better if the there is mosquitoes measures in place.
Stayed 5 nights in Feb 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, Thank you for your valuable comments, We are looking forward to see you next time, Thank you very so much.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very clean room. Nice breakfast with quite a fair choice to choose from.
Stayed 3 nights in Feb 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Thank you for your approval and praise. We are looking forward to see you next time, Thank you very so much.

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the busy heart of XimengDing. Will be going back again for my next Taiwan trip.
Stayed 5 nights in Feb 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Thank you for your approval and praise. We are looking forward to see you next time, Thank you very so much.

10/10 Excellent

Khaw

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff was kind and provide room upgrade for us, the room is spacious and comfortable for 2 of us to stay, The location is also very easy to find. Breakfast was rather simple but the taste is still ok. In Overall, it is quite a nice place to stay for a night.
Stayed 1 night in Feb 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

6/10 Okay

Sim

Disliked: Cleanliness
Great location but the room was not upgrade.
Great location but the room was not renovated. Towels were old & dirty, sometimes the room was not well cleaned. Many restaurants & street food around the area.
Stayed 7 nights in Jan 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Thank you for your valuable comments. We are looking forward to see you next time, Thank you very so much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at the center of Ximending, that means it is convenient for shopping and food searching, hotel room is clean, and friendly staff, definitely will stay again with this hotel on my next visit
Stayed 1 night in Jan 2020
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Our First Choice
Have always loved staying at Rainbow Hotel whenever we travel to Taipei. It is very conveniently located and the staff are all very friendly. Room allocated is clean and big but do not have sufficient hanger space. Breakfast may be simple but it's more than sufficient and the dishes are very delicious. They provide tea-break and drinks are available all day. A very family-friendly hotel.
Stayed 4 nights in Dec 2019
Response from Wendy Chen on Mar 5, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Dec 2019
Response from Wendy Chen on Jan 3, 2020
Dear customer, Thank you for staying at our hotel, We are looking forward to see you next time, Thank you very so much.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2019
Response from Wendy Chen on Jan 3, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, right in the middle of Ximenting night market. The room was fairly big but of L shape, if you have a lot of luggage that would be a good spot for them. The staffs are friendly and enthusiastic.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location center of shopping and restaurant Nice service mind staff But the room is too small Breakfast not various
Stayed 4 nights in Nov 2019

8/10 Good

HENRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very convenient. And there are many shopping area nearby. Our room is comfortable n nice view of outside. Except breakfast. Hope there will provide more things. Staff is very friendly n helpful at rainbow hotel. Nice place to stay at. Recommended!😀
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Wendy Chen on Jan 3, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Wendy Chen on Jan 3, 2020
Dear customer, Thank you for staying at our hotel, Your recognition and support is our pleasure, We are looking forward to see you next time, Thank you very so much.