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라 퀸타 인 & 스위트 바이 윈덤 휴스턴 갤러리아 에어리어 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 휴스턴 갤러리아 에어리어
1625 West Loop S, Houston, TX

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1164개 이용 후기 중 450개" "
평점 8 - 좋아요. 1164개 이용 후기 중 323개" "
평점 6 - 괜찮아요. 1164개 이용 후기 중 171개" "
평점 4 - 별로예요. 1164개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 1164개 이용 후기 중 100개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치와 가성비 탁윌
2022년 7월에 2박 숙박함
답변 제공: LQ Teams 님, 2022년 7월 15일
Thank you for the review. We look forward to welcoming you back soon.

4/10 - 별로예요

Ricardo

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room carpet very dirty, I put my son on the floor of the room when we went out I had to change his clothes because they are black with dirt
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Ricky

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It looked Denny but it was ok
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Cody

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Driver was not nice
2024년 4월에 1박 숙박함

8/10 - 좋아요

R. Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place. Staff was very professional. Rooms were clean and well taken care of. Only issue was that the breakfast set-up was poorly layed out and often there was no sausage and eggs were cold.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Jumanah

가족 여행
좋아요: 편의 시설/서비스
Close and convenient. Great rate. Easy check in and out. Safe. Clean but very outdated. Breakfast not bad.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Simple

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was rude. We were 5 people of family booke 2 separate rooms 1 room toilet was clogged upon checkin request to change room noone help it was told come in lobby down use those bathroom no even changed our room next day 3 pm plumber come fixed issue and next our second room was serviced. It was terrible staying.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Michael 님, Philadelphia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location to the Memorial area.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Arturo 님, San antonio

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Liudmila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is amazing
2024년 4월에 5박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태
2024년 4월에 1박 숙박함

8/10 - 좋아요

Linda

좋아요: 직원 및 서비스
별로예요: 청결 상태
Employees are very helpful and considerate
2024년 3월에 3박 숙박함

8/10 - 좋아요

Valerie

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was black mold in the bathrooms and the noise from the freeway was horrible! we asked for earplugs, they didn't have...the inside needs to be remodeled, very old.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool looked like it hadn't been cleaned in weeks. The chairs were very dirty. If you are looking for relaxing look somewhere else.
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Elvymond

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The rooms were clean and the staff were very nice! However, everything was very dated and you could tell that it's been a few decades since the lobby and hallways were updated. The entrance was also very obscured, with the signage being blocked by foliage. I had to loop back around the first time since it's on a 1 way.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that the housekeeping staff was very helpful and they went above and beyond to help. Only two bad things were I had to go out for an hour when I wanted to check in. The manager of the place was the one that made me go for an hour and come back. You do have to keep your car locked. You should not leave anything behind because while I was there a car got broken into. It seems that they do not have security guards or cameras. It is located in a nice area but that doesn’t stop the crooks.over all for me it was a great experience because of the housekeeping staff thank you so much. They do have breakfast a plus.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Rodriquez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location and is in the heart of everything I wanted to do
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Lillian

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wet hallway carpets this place was disgusting
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kind service.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Alberto

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alfombra antigua y sucia, les falta más limpieza y la puerta de el baño de mi habitación no cerraba, aparte de que el baño ya estaba sucio al entrar a mi habitación , nos hospedamos dos días y no fueron a realizar la limpieza de la habitación 🙁, en recepción no había personal bilingüe para atender a turistas
2024년 4월에 2박 숙박함

4/10 - 별로예요

Nebojsa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room had the dirtiest rug I have ever seen. Discolorations and clearly visible soiled areas were everywhere. Windows were messy, with big white stains. The whole room had very unpleasant odor. Toiletries were minimal, probably the tiniest packages that could be found. I don't recommend.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Derik

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

RODOLFO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything´s Ok.!!
2024년 3월에 3박 숙박함

8/10 - 좋아요

Richard

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Wojciech 님, Izabelin C

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
xxx
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Alfonso

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property could use upgrades
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

taranvir biancha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms smell and are dirty
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Kristela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its decent hotel
2024년 3월에 1박 숙박함

8/10 - 좋아요

Andres

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room's AC had a leak and the carpet was wet. Room smelled like mold was setting in, musky.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

2024년 3월에 1박 숙박함

8/10 - 좋아요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super close to galleria mall. Could be a bit cleaner talking about carpet. Other than that, nice location overall id probably stay again.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Valentin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicación, área segura y tranquila, hay suficiente estacionamiento.
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Fabrizio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Marc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasn't able to get the wifi to work, but everything else was great.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Lioudmila

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, easy check in. Great internet connections.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Chris

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Elton

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated property
2024년 3월에 1박 숙박함

4/10 - 별로예요

Linda

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management definitely needs some help with funding to supply better products and services to the hotel. Their budget is very short floors are really old. The walls are all the tubs are old water is leaking and various places but these guys are doing their best to keep it running and working, seems to be in harmony, the guest that are not in harmony I’m tired. The water that has spilled over in my room is just made me real tired. I was hoping they would get it fixed two days ago but management left management with the maintenance guy came and looked at it and put a towel on it , but there’s some issues I just wanted to say my part very frustrating so anybody who has or knows of someone who wants to lease a high-rise unit in Houston to a single woman does not have a pet and I live by myself my oldest son from Austin will come to visit Maybe a week at a time and my youngest son lives here in River Oaks with my four beautiful grandchildren and I would like to get this on the road because I’m extremely depressed from staying in hotels for six months after being pushed out of the unit that I was leasing in 1403 because she had to have it back That’s what I have to regroup so I can maintenance fees are there I’m not gonna pay a $1500 magnet fee not my plan there’s cheaper ones all I want to say these test I haven’t been paying attention I want to get settled I have to get settled or I have to leave Houston would love to stay around young son, his wife, beautiful grandchildren and
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Abigail F.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just what I required, close to appointments, hard to locate from street level, could use “clear” signage. Still a good place to stay. 👍👍
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

TRENICA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is perfect
2024년 3월에 1박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for staying with us and taking the time to leave a review about your stay. We look forward to seeing you again.

6/10 - 괜찮아요

Maria

Beds are too small (FULL size ) we wanted Queen size beds ,carpet on the floor was wet!! Tv too small as well!!
2024년 3월에 2박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for providing your feedback regarding your recent stay. We apologize for any inconvenience caused by the size of the beds not meeting your expectations. We understand that preferences for bed sizes can vary among guests, and we regret any discomfort this may have caused.Additionally, we apologize for the wet carpet in your room and the smaller TV size. Your comments are important to us, and we will address these issues with our housekeeping and maintenance teams to ensure that such incidents are avoided in the future.If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your input, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Thank you for choosing to stay with us.

8/10 - 좋아요

Linda

좋아요: 직원 및 서비스
The service was great and maintance is always available. The company needs to give these hard working employees a better operating budget.
2024년 3월에 3박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for taking the time to share your feedback about your recent stay. We are pleased to hear that you had a positive experience with our service and that our maintenance team was readily available to assist you.Your suggestion regarding providing a better operating budget for our hard-working employees is noted, and we appreciate your insight. We will certainly take this into consideration as we strive to continually improve our services and amenities for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please let us know. Your satisfaction is our priority.

4/10 - 별로예요

Farah R

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything in a good area. Staff frequently not a front desk. Both nights no one could reset the hot tub. Room and elevator smelled weird. No one made our beds (maybe they didn't have turnover service) and no one took out our trash. It explains the rate compared to many hotels in the area.
2024년 3월에 3박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for sharing your feedback about your recent stay. We're glad to hear that you appreciated the convenient location of our hotel.However, we apologize for the issues you encountered during your stay. Your comments about the availability of staff at the front desk, the hot tub not being reset, the unusual smells in the room and elevator, as well as the lack of housekeeping services are concerning and not reflective of our usual standards.We will address these issues with our team to ensure that such incidents are avoided in the future. Additionally, we will review our housekeeping policies and communication with guests to ensure that all services are provided as expected.We apologize for any inconvenience caused and appreciate your understanding. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us.

10/10 - 훌륭해요

joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 3월에 1박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for staying with us and taking the time to leave a review about your stay. We look forward to seeing you again.

10/10 - 훌륭해요

Elizabeth 님, Bay City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 1박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for staying with us and taking the time to leave a review about your stay. We look forward to seeing you again.

2/10 - 너무 별로예요

Surafel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing works properly, I had hard time opening the door it’s jammed up the shower head was broken and dirty
2024년 3월에 5박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
We apologize for the inconveniences you experienced during your stay. It's concerning to hear about issues with the door and shower head in your room. Your feedback is valuable, and we will address these maintenance issues promptly to ensure they are resolved for future guests.Our goal is to provide a comfortable and functional experience for all our guests, and we apologize that we fell short during your stay. Please accept our sincerest apologies, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. If there's anything else we can do to make it right, please don't hesitate to let us know. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Maria

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was great
2024년 3월에 1박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for staying with us and taking the time to leave a review about your stay. We look forward to seeing you again.

8/10 - 좋아요

Mr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LQ Team 님, 2024년 3월 23일
Thank you for staying with us. We apologize you were not completely satisfied with your stay. We hope you stay with us again.