외관

팀호텔 오페라 마들렌 여행 후기

3 out of 5
팀호텔 오페라 마들렌
113 rue Saint Lazare, Paris

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 550개 이용 후기 중 99개" "
평점 8 - 좋아요. 550개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 550개 이용 후기 중 121개" "
평점 4 - 별로예요. 550개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 550개 이용 후기 중 22개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Juae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: gb 님, 2020년 3월 2일
Hello and thank you for your great note. We are delighted that everything has gone well and hope to see you again soon. Kind regards.

8/10 - 좋아요

SEOYOUNG

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
가성비가좋은 숙박
생각보다 아담한 사이즈였지만, 위치가 좋았습니다. 웰컴 쿠키가 맛있습니다. 청결합니다. 엘리베이터 문이 좁습니다. 직원이 친절합니다. 조식이 푸짐합니다.
2020년 1월에 4박 숙박함
답변 제공: gb 님, 2020년 2월 19일
こんにちは、私たちはあなたのノートをありがとう、あなたがホテルとそのサービスを楽しんだことを嬉しく思います。いい日ですね。

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 12월에 2박 숙박함
답변 제공: Aurélie TOUCHAIN LESAGE 님, 2020년 1월 15일
Hello Gerard B, First of all, thank you for sharing your impressions of your stay at the Timhotel Opéra Madeleine. It is a pleasure for our entire team to see their efforts rewarded with your satisfaction. We are delighted to read that you appreciated our location opposite Saint Lazare train station and in a very dynamic area. Looking forward

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았습니다.
만족했습니다.
2019년 10월에 1박 숙박함
답변 제공: Aurélie LESAGE - Adjointe de direction 님, 2019년 10월 31일
안녕하세요 우리는 귀하의 의견에 감사 드리며 숙박을 즐겼습니다. 팀 전체와 귀하의 인상을 나누지 않겠습니다. 곧 보자

6/10 - 괜찮아요

실제 이용하신 고객

생라자르역에서 아침 일찍 기차타기에 좋습니다.
오직, 아침 일찍 기차를 타기 위한 선택. 그것만 본다면 만족입니다. (기차역 바로앞!) 나머지는 그냥 역전 앞 호텔입니다.
2019년 7월에 1박 숙박함

8/10 - 좋아요

kickici 님, 서울

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
방에 휴지통 없는데 안갖다주어요 아무리 얘기해두요 ㅠ 위치가 좋아 관광하기는 아주 좋았고 침구류가 폭신하고 따뜻하여 숙면을 취하기에는 그만이었습니다. 매일 침대시트를 갈아주지 않았지만 청소상태도 괜찮았는데 욕조 유리 파티션 아랫부분에 실리콘이 떨어져 욕조 밖으로 물이 새어나와 그것은 좀 불편했습니다
2019년 5월에 9박 숙박함

8/10 - 좋아요

cynthia

출장 여행
좋아요: 청결 상태
Mal insonorisé entre les chambres et climatiseur (vieux) bruyant même sur off. Mais pour une nuit ça va.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mário

2023년 11월에 2박 숙박함

8/10 - 좋아요

Shinsuke

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Sandrine FISCHER / General Manager 님, 2023년 11월 8일
親愛なる斉藤慎介様、ティムホテル オペラ マドレーヌのチーム一同、この度は素晴らしい評価をいただき、心より感謝申し上げます。誠にありがとうございました!またお会いできることを楽しみにしております。サンドリーヌ・フィッシャー / ディレクター

10/10 - 훌륭해요

Shishido

2023년 9월에 3박 숙박함
답변 제공: Sandrine FISCHER 님, 2023년 10월 20일
Dear customer Thank you for your kind words. We are delighted that your stay at the Timhotel Opéra Madeleine lived up to your expectations. We hope to see you soon!Sandrine FISCHERGeneral Manager

8/10 - 좋아요

Éric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L'hôtel a été choisi en raison de sa proximité avec la gare Saint-Lazare. La chambre est isolé du bruit généré par l'activité urbaine et commerciale du secteur. La surface de la chambre limite le nombre de bagages, surtout pour un couple.
2023년 8월에 1박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2023년 9월 5일
Bonjour Eric,Nous vous remercions pour cette belle note et d’avoir pris le temps d’écrire ces quelques mots suite à votre expérience au Timhotel Opéra Madeleine.Nous sommes ravis que vous ayez apprécié notre emplacement au cœur de Paris en face de la gare Saint-Lazare, avec un accès direct au château de Versailles et à 2 minutes à pied de l'Opéra Garnier et des Galeries Lafayette.Nous prenons note de votre remarque concernant la taille de votre chambre. A titre informatif, nous disposons de plusieurs types de chambre, dont des chambres supérieures qui sont plus grande que nos chambres standards.Nous serons heureux de vous accueillir à nouveau pour une nouvelle expérience parisienne.Cordialement

10/10 - 훌륭해요

JAAFAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it's nice choice
2023년 8월에 1박 숙박함
답변 제공: Sandrine FISCHER / General Manager 님, 2023년 8월 29일
Dear Jaafar, Thank you so much for your fantastic 5-star rating and kind words ! We're thrilled to hear that you had such a positive experience during your stay. It's our pleasure to provide you with excellent service, and we hope to welcome you back soon.Best Regards

6/10 - 괜찮아요

Brighton

가족 여행
Reception is poorly located. The location of the lift to the reception is also poorly located. It is like you are going into a hole or some kind or a back street or secret alley. Its scary. You don't want to go through some small passages as if you are going to a secret hiding..
2023년 8월에 1박 숙박함
답변 제공: Sandrine FISCHER / General Manager 님, 2023년 8월 29일
Dear Brighton,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay, especially in relation to the reception area and elevator location. Your comments regarding the reception and elevator locations are well-noted, and we understand that they may have contributed to a less-than-ideal experience. We genuinely appreciate your input as it helps us identify areas for improvement.Please rest assured that we take your concerns seriously and will be looking into ways to improve the signage and overall experience for our guests. Our aim is to ensure that every guest feels comfortable and secure during their stay with us. We hope that you would consider giving us another opportunity in the future to provide you with a more enjoyable and stress-free experience. Your feedback is invaluable to us, and we are committed to making the necessary changes to enhance our guests' experiences.Once again, we apologize for any discomfort you may have encountered and thank you for your valuable feedback. Sincerely,

6/10 - 괜찮아요

Dilshat

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Sandrine FISCHER / General Manager 님, 2023년 8월 29일
Dear Dilshat,We would like to thank you for choosing our hotel for your stay. We have noted that you gave us 3 stars, although you did not leave a detailed comment. We value your opinion and would like to know how we can improve your experience next time. Please do not hesitate to contact us directly to share your suggestions, so that we can continue to improve and offer you an even more enjoyable stay. We look forward to welcoming you back in the near future and providing you with a five-star experience. Yours sincerely.

4/10 - 별로예요

SKB Consulting

2023년 8월에 1박 숙박함
답변 제공: Aurélie - Executive Assistant 님, 2023년 8월 29일
Hello SKB Consulting,Thank you for your feedback. Please do not hesitate to contact us directly by e-mail or by phone, so that we can provide you with a better understanding of this note.Best regards,

10/10 - 훌륭해요

Patrycja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bien situé.
2023년 7월에 2박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2023년 7월 19일
Bonjour Patrycja,Nous vous remercions d'avoir choisi le Timhotel Opéra Madeleine pour votre séjour à Paris.Nous sommes ravis que vous ayez apprécié notre emplacement en face de la gare Saint-Lazare avec un accès direct au château de Versailles et à 2 minutes à pied de l'Opéra Garnier et des Galeries Lafayette.Nous vous accueillerons à nouveau avec grand plaisir pour une nouvelle expérience parisienne.Recevez nos meilleures salutations.

8/10 - 좋아요

Adriane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2023년 7월 6일
Chère Adriane,Merci pour votre commentaire, et la note de 8/10 que vous nous avez attribuée.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous.Au plaisir de vous recevoir lors d' un prochain séjour.Cordialement

6/10 - 괜찮아요

Iqbal

2023년 6월에 3박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2023년 7월 6일
Dear Iqbal,Thank you for taking the time to leave us this review, we're sorry we couldn't meet your expectations completely.However, we would like to have more details in order to understand what we could improve. Please do not hesitate to contact us if you have any questions. You are still very welcome to stay with us and we hope that we can meet your expectations on your next visit to the Timhotel Opéra MadeleineYours sincerely

8/10 - 좋아요

Ebony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was in a pretty good location for shopping and dinning.
2023년 6월에 1박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2023년 6월 26일
Dear Ebony,Thank you for choosing the Timhotel Opéra Madeleine for your stay in Paris.We are delighted that you liked our location opposite the Saint-Lazare train station with direct access to the Palace of Versailles and a 2-minute walk from the Opéra Garnier and Galeries Lafayette. We will welcome you again with great pleasure for a new Parisian experience.Receive our best regards,

6/10 - 괜찮아요

Alessandro

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 4박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2023년 6월 26일
Dear Alessandro,Thank you for taking the time to rate your experience at Timhotel Opéra Madeleine.We look forward to welcoming you during your next stay, and to ensuring your complete satisfaction.Sincerely

8/10 - 좋아요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2023년 6월 16일
Bonjour Elisa,Merci beaucoup d'avoir pris le temps de noter votre expérience au Timhotel Opéra Madeleine.Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous.À très vite au Timhotel Opéra Madeleine

6/10 - 괜찮아요

daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room had signs of mold in the bathroom, but hotel did give us a discounted rate because of it
2023년 6월에 6박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2023년 6월 16일
Dear Daniel,We are very sorry that your stay did not live up to your expectations.We apologize for this exceptional inconvenience caused by a faulty VMC. This has since been repaired.We hope you will give us a second chance and the entire team at Timhotel Opéra Madeleine will do its utmost to change your mind.Sincerely

2/10 - 너무 별로예요

Mohamed

2023년 6월에 1박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2023년 7월 3일
Dear Mohamed,Thank you for taking the time to leave us this review, we are sorry we could not meet your expectations.However, we would like to have more details in order to understand what we could improve. Please do not hesitate to contact us if you have any questions. You are still very welcome to stay with us and we hope that we can meet your expectations on your next visit to the Timhotel Opera MadeleineYours sincerely,

4/10 - 별로예요

CHIKA

2023년 6월에 2박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2023년 6월 15일
Dear Chika,Thank you for taking the time to leave us this review. We're sorry we couldn't meet your expectations.However, we would like to have more details in order to understand what we could improve. Please do not hesitate to contact us if you have any questions. You remain welcome in our establishment and we hope that we will be able to meet your expectations on the occasion of a future visit to the Timhotel Opéra Madeleine.Yours sincerely

2/10 - 너무 별로예요

madjid

별로예요: 청결 상태
2023년 5월에 2박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2023년 5월 29일
Bonjour Madjid,Merci d'avoir pris le temps de nous laisser cet avis, nous sommes navrés de n'avoir pu répondre à vos attentes.Nous comprenons votre mécontentement concernant le type de lit que vous avez eu. Comme il est bien indiqué sur Expedia, vous avez réservé une chambre Double ou Twin que l’on attribue à nos clients au mieux en fonction de leurs souhaits mais également de nos disponibilités.N'hésitez pas à nous contacter pour échanger à ce sujet. Vous demeurez le Bienvenue au Timhotel Opéra Madeleine.Bien sincèrement,

8/10 - 좋아요

rodolphe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fonctionnel et proche saint Lazare
Halte professionnelle, idealement situee en face de la gare Saint Lazare. Check in rapide et pro. Accueuil souriant et efficace. Chambres petites mais conforme au standard parisien.
2022년 11월에 1박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2023년 3월 31일
Bonjour Rodolphe,Quelle plaisir de lire votre commentaire.Nous vous remercions d' avoir pris le temps de partager votre expérience au Timhotel Opera Madeleine.Nous sommes heureux de lire que vous avez particulièrement apprécié notre localisation au cœur de Paris ainsi que la gentillesse de nos collaborateurs.Au plaisir de vous recevoir lors d' un prochain séjour.Cordialement

10/10 - 훌륭해요

Marzia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 3월에 2박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2023년 4월 10일
Dear Marzia,Thank you very much for this nice feedback on our establishment! We are delighted todelighted to read that you enjoyed your stay with us.See you soon at the Timhotel Opera Madeleine.SincerelyAurélie - Assistant Manager

2/10 - 너무 별로예요

Karla

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simplemente NO LO HAGAN!!! Un verdadero sobreprecio, carísimo para el hotel que es, desde la entrada es penoso, no cabe ni un Niño en la regadera, por ese precio encuentran una opción decente. Es viejo y las habitaciones son deprimentes sin espacio y feas, el baño de un avión es sin duda más amplio
2023년 1월에 1박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2023년 1월 31일
Dear Karla,We are sorry to read that your stay could not meet your expectations and that you felt cramped in your bathroom.For your information, all the information and description of our hotel are accurate on the Expedia website.Cordially

10/10 - 훌륭해요

Mikko

2023년 1월에 1박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2023년 1월 31일
Dear Guest,We thank you for taking time to share your experience at the Timhotel Opera Madeleine.We are glad to read that you fully enjoyed your stay with us.Waiting to welcome you for your next parisien trip.Best regards

10/10 - 훌륭해요

William

10/10 - 훌륭해요

??

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
交通の便が良く。買物も近くてありがたい。部屋も清潔で落ち着きがある。言葉の拙い自分にもスタッフが親切で感謝。 温かい朝食もおいしく頂きました。まだ訪れたいです。
답변 제공: Aurélie-Adjointe de direction 님, 2023년 1월 2일
こんにちは、ティムホテル オペラ マドレーヌでのご滞在後のコメントをお読みいただき、誠にありがとうございます。パリで最もダイナミックな地区の 1 つであるパリの中心部にある当ホテルの立地、客室の清潔さ、スタッフのフレンドリーさを高く評価していただき、嬉しく思います。今後ともご愛顧賜りますようお願い申し上げます。心からオーレリー - エグゼクティブ アシスタント

8/10 - 좋아요

COLLET

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon rapport qualité-prix
Voyage en famille. C'est la 3eme fois que nous réservons cet hôtel. Très bien placé et très bon rapport qualité/prix.
2022년 12월에 1박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2022년 12월 20일
Bonjour Monsieur Collet,Nous sommes ravis de vous compter parmi nos clients habitués! C 'est un plaisir pour toute l' équipe du Timhotel Opéra Madeleine de vous accueillir et de vous offrir la meilleure expérience possible à chacun de vos séjours.A très bientôt

8/10 - 좋아요

Michel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2022년 12월 19일
Bonjour Monsieur Fouques,Nous vous remercions d'avoir choisi le Timhotel Opéra Madeleine pour votre séjour à Paris.Nous sommes ravis que votre séjour vous ai plu et nous vous recevrons à nouveau avec grand plaisir pour une nouvelle expérience parisienne.Recevez nos meilleures salutationsCordialement

2/10 - 너무 별로예요

kemal

2022년 11월에 3박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2022년 12월 19일
Dear Kemal,Thank you for taking the time to leave us this review, we are sorry we could not meet your expectations.However, we would like to have more details to understand what we could improve. Please do not hesitate to contact us to discuss this matter. You are still welcome to stay in our hotel and we hope that we can meet your expectations on the occasion of a future visit to the Timhotel Opera Madeleine.Best regards

6/10 - 괜찮아요

Frédéric

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Tarif un peu élevé
Chambre petite et bruyante au dernier étage en raison du bruit qui reprend toute la nuit. Manque un fruit au pdej mais bon jus d'oranges. Accueil professionnel et sympathique surtout au pdej. Hôtel bien situé.
2022년 11월에 1박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2022년 12월 19일
Bonjour Frédéric,Nous vous remercions d' avoir pris le temps de partager votre avis suite à votre séjour au Timhotel Opéra Madeleine. Nous sommes désolés de lire que nous n'avons pu répondre entièrement à vos attentes.Nous vous prions de nous excuser pour la gêne occasionnée par le problème de bruit de votre climatisation/chauffages , solutionné depuis. Nous prenons note de vos remarques concernant le manque de fruit . J' ai le plaisir de vous indiquer que des fruits frais sont été mis à la disposition de nos clients au Petit Déjeuner depuis votre séjour.Enfin nous sommes ravis de lire que vous avez apprécié le professionnel et la gentillesse de notre personnel.En espérant que vous nous donnerez une seconde chance de vous satisfaire pleinement.Cordialement

6/10 - 괜찮아요

Fournier

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

DIANE

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Heel centraal gelegen. De bedden waren ook heel goed.De kamers waren superklein. Men kon bijna niet binnengaan met een koffer. Het ontbijt was heel heel basic.
2022년 11월에 3박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2022년 11월 17일
Dear Diane,Thank you for taking the time to share your opinion following your stay at the Timhotel Opera Madeleine.We are sorry to read that your stay did not fully meet your expectations. We are sorry that you felt cramped. As in many Parisian hotels, the size of the rooms and bathrooms vary according to the category and type. During your next stay, do not hesitate to book one of our superior rooms which are larger.Finally, we are sorry to read that you did not appreciate the breakfast, even though it is generally considered complete and of high quality. It is composed of scrambled eggs, bacon, ham, cheese, fresh fruit salad, compote, yoghurt, pastries and breads baked on the spot, all served with fresh fruit juice. Yours sincerelyAurélie - Executive Assistant

2/10 - 너무 별로예요

DOMINGOS DE

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel glauque qui tient plus de l’auberge de jeunesse que de l’hôtel.
답변 제공: Aurélie-Adjointe de direction 님, 2022년 11월 9일
Bonjour Madame, Monsieur De Domingos,Merci d’avoir pris le temps de noter votre séjour au Timhotel Opéra Madeleine.Nous aimerions en savoir plus sur ce qui vous a déplu dans votre expérience afin de pouvoir nous améliorer. En espérant pouvoir vous apporter des éléments de réponse concernant votre séjour et vous laisser sur un meilleur sentiment si vous nous renouvelez votre confiance.Bien sincèrementAurélie-Adjointe de direction

8/10 - 좋아요

FUMITOSHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 5박 숙박함
답변 제공: Aurélie-Excutive Assistante 님, 2022년 11월 9일
Dear Mrs., Mr. Fumitoshi,Thank you for your testimonial and your nice note. I am delighted that our hotel meets your expectations and we hope to continue to welcome you regularly. The entire team of the Timhotel Opera Madeleine joins me in wishing you a good day and saying see you soon.Sincerely

8/10 - 좋아요

Andrée

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2022년 11월 9일
Bonjour Madame Doupeux.Merci beaucoup pour ce beau retour sur notre établissement ! Nous sommesravis de lire que vous avez apprécié votre séjour parmi nous.À très vite au Timhotel Opéra MadeleineCordialement

8/10 - 좋아요

Karim Travaille

2022년 10월에 1박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2022년 11월 9일
Bonjour Monsieur Hasni,Nous vous remercions d' avoir pris le temps de noter votre séjour au Timhotel Opéra Madeleine.Nous sommes ravis que celui-ci ai pleinement répondu à vos attentes.Au plaisir de vous recevoir lors de votre prochain séjour parisien.Cordialement

10/10 - 훌륭해요

Cesar Esau 님, Guadalupe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación
2022년 9월에 3박 숙박함
답변 제공: Aurélie-Excutive Manager 님, 2022년 10월 10일
Dear Cesar,Thank you very much for noting your stay at the Timhotel Opera Madeleine.We are happy to read that you enjoyed your stay with us.See you soon.Aurélie-Management assistant

10/10 - 훌륭해요

Markku

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Ok
2022년 9월에 1박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2022년 10월 10일
Dear Markku,Thank you fro taking time to note your stay. We are glad, you enjoyed it. Hope to welcome you for your next parisien trip.Best regards

10/10 - 훌륭해요

YUGO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 5박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2022년 10월 10일
Dear Yugo,Thank you so much for your comments and for taking the time in sharing your experience. It is a great pleasure to know that you enjoyed your stay with us.The entire team will be very glad to welcome you back soon in Paris!Kind regards

8/10 - 좋아요

Kerrie

2022년 9월에 1박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2022년 10월 10일
Dear Kerrie,We thank you for sharing your experience at our hotel. We are glad that you enjoyed your stay with us.Waiting to welcome you for your next parisient trip.Best regards

8/10 - 좋아요

Mansoor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Every person at reception has been very helpful and friendly. The gentleman during the afternoon shift is super nice and helpful. The wonderful lady in the morning shift is also super helpful. She even arranged for a screw driver, when I requested her if possible, because I needed to fix the handle of our bag. These small gestures explain, that the staff is willing to help the guests! Staff also booked an airport taxi for us. Thank you for that too! My two feed backs for improvement: (1) Rooms must have a refrigerator. It is a common necessity, not a luxury. (2) The cleaning lady opens the windows every day (which is good), but we were bitten by the mosquitoes a few times. Please pay close attention to spray inside the rooms. Over all, we had a good experience at such a convenient location in Paris.
2022년 8월에 3박 숙박함
답변 제공: Aurélie - Adjointe de direction 님, 2022년 8월 27일
Dear Mansur,We would like to sincerely thank you for the time you have taken to write this review. It is with great pleasure that we receive your compliments on our staff.At Timhotel, we attach great importance to making you feel welcome. It is a daily job to satisfy our customers, it is always rewarding to have such positive feedback on our work, and we are grateful to you. The entire Timhotel Opera Madeleine team thanks you!We take good note of your remarks. Nevertheless be informed that Mini bar is not required for Hotel of 3 stars.We hope to welcome you soon again.Best regards

8/10 - 좋아요

Hisako

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2022년 7월 25일
Dear Hisako, Thank you very much for choosing Timhotel Opéra Madeleine and for taking the time to share this review with other travellers! We are delighted to learn that your stay with us was enjoyable. We loved having you here and we keep looking forward to welcoming you back the next time your plans bring you back to Paris! Kind regards

6/10 - 괜찮아요

David

가족 여행
좋아요: 직원 및 서비스
Overall it’s a very average hotel, more like a nice hostel. It’s very small and basic. If you’re just looking for somewhere to stay, it should be fine. The staff were very friendly and helpful.
2022년 7월에 1박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2022년 7월 15일
Dear David, We thank you for taking time to share your experience at Timhotel Opéra Madeleine. We are glad to read thaht you appreciated the kindness of our staff For information, the covid pandemic has drastically slowed down our renovation program. We take note of your remarks and and we hope that you will renew your confidence in us for a future stay. Best regards Aurélie-Executive Assistante

2/10 - 너무 별로예요

Nadia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived just before midnight due to my late flight and transportation to Paris. I pay for a nice room (on papers and photos) but when I arrived I was told that the room was not available so they gave me a 5m2 room. Not enough room to move around, the bathroom was so small that I couldn't have it or take a shower as the toilet was directly opposite. It was crazy. I open the windows, my view was a wall with a horrible smell in the kitchens. No air conditioning as advertised on the site. We had paid for a double comfort room for 2 nights but had slept in a single room. I remember right in front of me are 4 young girls who were given good treatment as their conversation was that she had only paid for 2 people but the concierge at the front desk would go and offer them another bigger room . it was unacceptable. I was so tired from my trip but after thinking I couldn't sleep there so my friend came to pick me up to sleep elsewhere.
2022년 6월에 2박 숙박함
답변 제공: Aurélie-Executive Assistant 님, 2022년 7월 15일
Dear Nadia, We are sorry to read that you did not enjoy your stay with us. I confirm that NONE of our rooms are 5 m2. This is FORBIDDEN by law! The room you have occupied measures approximately 15 m2 (including bathroom). We're sorry if you felt cramped. As far as our staff is concerned, we do not usually read such feedback but we take note of your remark and we will do everything to improve very quickly. Finally for the air conditioning, it happens that some break down. The one in your room has since been repaired. We apologize for the inconvenience caused. Sincerely Aurélie-Executive Assistant

10/10 - 훌륭해요

Ma. Victoria

2022년 6월에 1박 숙박함
답변 제공: Aurélie-Adjointe de direction 님, 2022년 6월 30일
Bonjour Victoria, Merci pour cette très belle note. Nous sommes ravis de vous savoir entièrement satisfait par votre séjour au Timhotel Opéra Madeleine. A bientôt Cordialement