룸, 킹사이즈침대 1개, 장애인 지원, 금연 | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

퀄리티 인 & 스위트 펄 - 잭슨 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 펄 - 잭슨
360 Gilchrist Dr, Pearl, MS

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 965개 이용 후기 중 433개" "
평점 8 - 좋아요. 965개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 965개 이용 후기 중 124개" "
평점 4 - 별로예요. 965개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 965개 이용 후기 중 53개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Jenifer 님, East Providence

별로예요: 청결 상태
Just no good
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 9일
Dear Jenifer,Thanks for your kind feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Mia

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ll never stay here again.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 7일
Dear Mia,Thanks for your kind feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 - 훌륭해요

Rickedra

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 6일
Dear Rickedra,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon!Sincerely, Hotel Manager

2/10 - 너무 별로예요

TANESHA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 6일
Dear TANESHA,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 - 좋아요

Teena

연인과의 여행
좋아요: 편의 시설/서비스
The air didn’t work as good as it should and the smell on the second floor wasn’t pleasant. Husband said it was a sanitizing spray but I don’t know. Front desk guy this morning at check out was excellent
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 3일
Dear Teena,We apologize for any discomfort caused by the air conditioning and the unpleasant smell on the second floor. Your feedback will be shared with our maintenance and housekeeping teams to address these issues promptly. We appreciate your understanding and patience in this matter. On a brighter note, we're delighted to hear that the front desk team provided excellent service during your check-out. We strive to ensure every aspect of your stay is positive, and we hope to have the opportunity to welcome you back for an improved experience in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Quinyata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and welcoming
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 29일
Dear Quinyata,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 - 훌륭해요

Lois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was great.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 30일
Dear Lois,We're thrilled to hear that you found the bed to be great during your stay! Ensuring a comfortable and restful experience for our guests is a top priority, and we're delighted that our bed meets your expectations. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back for another fantastic stay in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Taylor L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are spectacular and breakfast has great options!!!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 24일
Dear Taylor L,Thank you for your feedback. We're delighted to hear that you found our rooms spectacular and enjoyed the breakfast options during your stay! Providing comfortable accommodations and a satisfying breakfast experience are top priorities for us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Artaveer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Guest,Thank you for the feedback! We're glad to hear that you had a positive experience overall. If there's anything more we can do to enhance your next visit, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear James,Thank you for your great feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

4/10 - 별로예요

Marcella

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스
Elevator not working sheets not clean not please at all .
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tesia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property & will stay again
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Tesia,Thank you for your wonderful feedback. We're delighted to hear that you had a great experience during your stay with us! Providing our guests with a wonderful stay is our top priority, and we're thrilled to know that you enjoyed our property. Your feedback is invaluable to us, and we wait to welcome you back for another fantastic stay. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Prajoth

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Prajoth,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

terry

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 29일
Dear terry,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

4/10 - 별로예요

Danielle

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Room 309 the smell was terrible. Even the housekeeper agreed. She can in to spray some Meyers cleaning spray in the air conditioner vent and when I asked for another room the hotel staff mentioned it was no available rooms. Thank god we only was able to stay one night because we had a family emergency back home.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Danielle, We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. The front desk was very helpful and courteous. We were even offered late check out without having to ask when we showed up after 1am for a room after hours of travel.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Jessica,Thank you for your great feedback. We're delighted to hear that you found your room clean and comfortable and that our front desk staff provided helpful and courteous service. It's wonderful to know that we could accommodate your late arrival with a late check-out offer without you even needing to ask. We appreciate your kind words and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Allissa

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Allissa,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and fresh with helpful staff
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 6일
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel clean and fresh, and that our staff was helpful during your stay. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel experience ever !
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Michelle,Thank you for your fantastic feedback. We're thrilled to hear that your stay with us was your best hotel experience ever! Providing exceptional service and creating memorable moments for our guests is what we strive for. Your satisfaction means the world to us, and we're grateful for your kind words. We wait to welcome you back for another outstanding stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Shane

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Shane,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

4/10 - 별로예요

Lauri

출장 여행
별로예요: 편의 시설/서비스
I have traveled to third world countries and have not been so scared to stay in this place. There is no sound proofing. The people above me yelled, had kids jumping onto the floor. By 9;30 pm it was quiet, but two hours later yelling through out the early morning. I got 3 1/2 hours of sleep. I would not recommend this place to anyone. I have never given a bad rating, but for the first time in my life I felt afraid.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Lauri,We are deeply sorry to hear about your unsettling experience during your stay. Your comfort and safety are paramount, and it's unacceptable that you felt afraid due to noise disturbances. Please accept our sincerest apologies for the inconvenience and distress caused. We take your feedback seriously and will work diligently to address the soundproofing issues to ensure a more peaceful environment for all our guests. Your comments are invaluable in helping us improve, and we truly regret falling short of your expectations.Sincerely, Hotel Manager

8/10 - 좋아요

Jade 님, McLean

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Corridor carpet area is old and worn. Bathrooms need updating. Breakfast area has been updated.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Jade,We appreciate your observations regarding the corridor carpet and bathrooms. Rest assured, we take all comments seriously and will consider your input for future updates and renovations. We're glad to hear that you noticed improvements in the breakfast area. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy check in, spacious rooms, welcoming lobby.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear laura,Thank you for your glowing feedback. We're delighted to hear that you had an easy check-in experience and enjoyed our spacious rooms and welcoming lobby! Providing a seamless and comfortable stay is our priority. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Mia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 23일
Dear Mia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kurt 님, North Richland Hills

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Kurt,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

Dawn Shawntieal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stay accommodating and great friendly staff
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 16일
Dear Dawn Shawntieal,Thank you for your fantastic feedback. We're thrilled to hear that you had a great stay with us and that our staff provided friendly and accommodating service! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 15일
Dear Deborah,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very nice and clean with great friendly service
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 15일
Dear Edward,Thank you for your glowing feedback. We're thrilled to hear that you had a pleasant stay with us! Providing a clean and welcoming environment, along with friendly service, is our top priority. Your positive feedback is greatly appreciated and will be shared with our team as motivation to continue delivering exceptional experiences to our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Victoria

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Victoria,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Shenna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 12일
Dear Shenna,Thank you so much for your fabulous feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Shenna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very nice, rooms are clean
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 12일
Dear Shenna,Thank you for your positive feedback! It's wonderful to hear that you found our staff very nice and the rooms clean. Providing a comfortable and welcoming experience is our priority. We look forward to welcoming you back for another pleasant stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Staci

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property at a great price. Would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 10일
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience at our property and found it to be a good value. We appreciate your recommendation and look forward to welcoming you back again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Jamie

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Jamie,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

katie 님, bernice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price this hotel was perfect! It was close to the airport and clean.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 6일
Dear katie,Thank you so much for your fantastic feedback. We're delighted to hear that our hotel met your expectations, especially in terms of affordability, proximity to the airport, and cleanliness. Providing a comfortable and convenient experience is our goal, and we're pleased to have delivered that for you. We hope to welcome you back in the future! Safe travels!Sincerely, Hotel Manager

4/10 - 별로예요

Lori

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is a good example of putting lipstick on a pig: fresh paint and floor coverings but otherwise deferred maintenance. Toilet flushed sometimes, I had to remove the tank cover and mess with it. Treadmill did not work, neither did the TV in the exercise room. No butter or peanut butter at breakfast. As we were leaving our room a big daddy long legs went crawling up the wall behind the TV. It was a cheap room and we got what we paid for. The bed was comfortable, that’s about it.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 5일
Dear Lori,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jeremy

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 23일
Dear Jeremy,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Flavius

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and pleasant stay , this motel has newly remodeled large rooms very clean and I will return if in the area. Definitely recommend to others.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 28일
Dear Flavius,Thank you for your great feedback. We're delighted to hear about your very nice and pleasant stay! It's fantastic that you enjoyed our newly remodeled large rooms and found them clean. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you're in the area. Sincerely, Hotel Manager

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, recently refurbished hotel. Not much for dining right there. One exit done there are plenty of restaurants and a movie theatre.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear David,Thank you for your kind feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Nychae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked my stay. It was quiet, and convenient close the airport about 7 min in a good part of town. My room I had no issues at all it was very clean. The staff was a little short spoken when i arrived, but I understand not everyone is going to be as social as me.. Waffle House, subway across the street. Gas stations on both sides. I door dashed some food from what I can remember there was options close by. Basics McDonald’s , Wendy’s etc. plus they have breakfast which wasn’t bad at all. Fruits, bread/ bagels, cereal, muffins, biscuits and gravy, waffle maker, sausage, eggs, cereal, yogurt, coffee.. I mean you have done good options.. You can’t go bad with the pricing.. overall I’d definitely come back for sure thank you for the quiet stay!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Nychae,Thank you for your great feedback! We're thrilled to hear you enjoyed your quiet and convenient stay close to the airport! Your satisfaction with the cleanliness and breakfast options delights us. We appreciate your understanding of the staff and value your detailed feedback. We look forward to welcoming you back soon!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Javier

별로예요: 숙박 시설 상태 및 시설
I couldn’t sleep all night people next door had a party all night long! I call front desk at 2 am asking them to check on that the person at the front desk started telling me for me to go outside and tell them. Party ended at 5:30 am I do not recommend this hotel
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 26일
Dear Javier,We sincerely apologize for the disturbance you experienced during your stay. It's disappointing to hear about the party next door and the unsatisfactory response from our front desk. We take this seriously and will address the communication breakdown to ensure better service. Your feedback is valuable, and we regret that your experience fell short. We appreciate your understanding and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Narendrareddy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 25일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay. If there's anything specific that made your visit enjoyable, please feel free to share so we can continue providing top-notch service to all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Danyelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 25일
Dear Guest,Thank you for your excellent rating! We're thrilled to receive such positive feedback. If there's anything specific that made your stay exceptional, please feel free to share so we can continue providing top-notch service to all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Joseph 님, HERNANDO

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Joseph,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Kenyatta

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear Kenyatta,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 - 좋아요

Quynh

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good. Except there are some crumbs on the chair and couple of candy arouNd the night stand
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Quynh,Thank you for your glowing feedback. We're pleased to hear that overall, your experience was good. However, we apologize for any oversight in cleanliness regarding the crumbs on the chair and candies around the nightstand. Your comments are important to us, and we will address these concerns with our housekeeping team to ensure a more thorough inspection in the future. We hope to have the opportunity to welcome you back for an even more comfortable stay.Sincerely, Hotel Manager

8/10 - 좋아요

Elizabeth

Excellent price. Room was very clean. Bed comfortable. Breakfast good. The front staff is as not friendly however.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 17일
Dear Elizabeth Thank you for providing your feedback on your recent stay. We're pleased to hear that you found the price excellent, the room very clean, the bed comfortable, and the breakfast good. However, we apologize for any less-than-friendly interactions with our front staff. Hospitality and friendliness are important to us, and we'll address this internally to ensure a more positive experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kadarious

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, comfortable beds
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 17일
Dear Kadarious,Thank you for your positive feedback! It's great to hear that you found our Quiet and the bed comfortable during your stay. Providing excellent customer service and a comfortable environment are top priorities for us. If you have any additional comments or suggestions, feel free to share them. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The traffic makes it difficult to access the property.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 16일
Dear Gregory,Thank you for your kind feedback. We apologize for any inconvenience caused by the traffic affecting access to our property. Your feedback is valuable, and we'll explore potential solutions to improve the accessibility for our guests. We strive to enhance the overall experience for our guests.Sincerely, Hotel Manager

10/10 - 훌륭해요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay Great value!!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 12일
Dear Keith,Thank you for your great feedback! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Kris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and comfortable room.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 6일
Dear Kris,Thank you so much for your great feedback. We are so pleased that you liked our hotel rooms comfortable. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager