외관

마이크로텔 인 앤드 스위트 바이 윈덤 후마 여행 후기

2 out of 5
마이크로텔 인 앤드 스위트 바이 윈덤 후마
1801 Martin Luther King Blvd, Houma, LA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 601개 이용 후기 중 289개" "
평점 8 - 좋아요. 601개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 601개 이용 후기 중 76개" "
평점 4 - 별로예요. 601개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 601개 이용 후기 중 32개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Maria 님, Essex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and nice place if you just want to relax and have time for yourself. The staff was nice also.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Dear Guest,We are delighted to hear that you found our establishment to be quiet and pleasant, ideal for much-needed personal time. Our staff takes great delight in making every guest feel welcome and cared for throughout their stay. Thank you for your kind remarks and generous 4-star review; we hope to see you back soon for another relaxing session.

2/10 - 너무 별로예요

Chelcey

별로예요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 - 좋아요

Antoinne 님, broussard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Dear Guest,Appreciate your 4-star rating! Glad to see that you liked our friendly staff. Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 - 훌륭해요

Darlene 님, Covington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It a newer hotel and staff was very nice
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Dear Guest,Mnay thanks for your 5-star rating. We're delighted to hear that you had a fantastic stay at our newer hotel and that our staff made such a good impact on you. Providing outstanding service is always our top priority, and we're glad you felt welcome and well cared for during your visit. We look forward to having you back soon!

10/10 - 훌륭해요

Jerrell

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is safe and clean. Eateries and shopping are close by.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We're pleased to hear that you found our property safe and clean and that our convenient location near eateries and shopping added to your experience. We strive to provide a top-notch stay for our guests, and we're delighted to have met your expectations. Thank you for the wonderful 5-star review! We look forward to welcoming you back again soon!

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the design of the room with the pegs to hang things on. I did not like finding a cockroach in my bathroom when I got up in the morning.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 29일
Dear Guest,We greatly appreciate your fantastic 4-star review and the time you took to share your feedback. It brings us joy to hear that you found our room's thoughtful design, particularly the convenient pegs, to be enjoyable. However, we sincerely apologize for the inconvenience caused by the presence of a cockroach in your bathroom. Maintaining cleanliness and effective pest management are top priorities for us, and we will promptly address this issue to prevent any recurrence. We look forward to the opportunity of welcoming you back for a more delightful stay in the future.

10/10 - 훌륭해요

Fred

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean, the staff was nice.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,We appreciate your 5-star review. Your positive feedback about our staff's friendliness and cleanliness makes us very happy. We appreciate your kind words very much. We strive to provide excellent service and a welcoming environment for all our guests. We hope to have the pleasure of hosting you again soon!

8/10 - 좋아요

Milton Y.

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location for my business. Clean. Relatively quiet at night around property. In room at night, too loud sounds from neighboring rooms and hall.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,Thank you for the 4-star rating. We are pleased to hear that our convenient location and cleanliness surpassed your expectations. We regret any difficulty caused by noise from nearby rooms and the hallway. Your feedback will be shared with our team so that we can address and improve it. We hope to see you again for an even more pleasurable experience in the future.

6/10 - 괜찮아요

Joey

출장 여행
별로예요: 숙박 시설 상태 및 시설
Room is by elevator
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 - 훌륭해요

Irma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 14일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 - 좋아요

Joey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lighted parking area
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Dear Guest,Thanks for giving us a great 4-star rating! We're really happy you like our well-lit parking area. If there's something you think we can do better to get that fifth star, please let us know. Your thoughts are important, and we want to make sure you have an even better experience next time.

8/10 - 좋아요

Paige

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was decent for the price. The staff was very friendly and helpful. My biggest complaint was the other guest themselves. It really had nothing to do with the hotel itself. They were younger kids being sketchy and circling the building. They were always a bunch of people out in the hall wall, parking lots and main areas at all hours of the night. We had a safe night spent there and would return for a quick cheap trip.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Dear Guest,Our team appreciates the 4-star rating of your stay. We're delighted to hear that you found our hotel decent for the price, and we appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience caused by other guests, and we're grateful for your understanding. We look forward to welcoming you back for another quick and affordable trip.

10/10 - 훌륭해요

phil

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 - 괜찮아요

phil

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,Appreciate your rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

8/10 - 좋아요

phil

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 20일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Netta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 1월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 - 훌륭해요

Jody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

2/10 - 너무 별로예요

lauren

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 12일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 - 좋아요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were excellent! The room was small, but we were not in the room a lot, so it was ok. The internet was great. Everything was clean and neat. I would have used the exercise room had it been available.
2023년 12월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,We appreciate your 4 out of 5 rating! It brings us joy to know that you enjoyed the excellent service provided by our front desk staff and found the room suitable for your needs. Your positive feedback on the internet quality and recognition of our cleanliness standards is valued. We sincerely apologize for any inconvenience regarding the availability of the exercise room and assure you that we are working to make it accessible during your future visits. We look forward to the pleasure of welcoming you back!

10/10 - 훌륭해요

Jody

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 27일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Jody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 21일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Katelynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was great.
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 11일
Dear Guest,Thank you for the glowing 10-star review! We're delighted to hear that you had a positive experience with our staff. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Jody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 9일
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 8일
Dear Guest,Thank you for an excellent 10-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 - 좋아요

Jarrett

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 8일
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Alesia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 8일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Laure

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 18일
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

4/10 - 별로예요

Jo Ann

좋아요: 청결 상태
별로예요: 직원 및 서비스
The female desk staff person when I arrived was rude. Not friendly at all. The breakfast was minimal. No tea. Only fresh food only bananas.
2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 14일
Dear Guest,Thank you for sharing your experience. We apologize for any inconvenience caused by the front desk staff's behaviour. Our team will investigate your concerns with our team promptly. We also appreciate your feedback on the breakfast, and we'll work on providing a more diverse selection in the future. We value your input and hope to make your next stay more enjoyable.

10/10 - 훌륭해요

Tori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 - 별로예요

Dennis

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Seriously???
Clean hotel. I got in late. Asked for a late check out. Check out time is at 11. I was packing up and heard a knock at the door. It was someone from the front desk reminding me check out was at 11…..it was 11:02.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 20일
Dear Guest,We appreciate your feedback regarding the cleanliness of our hotel. However, We apologize for any inconvenience caused by the reminder at 11:02 and will address this issue to ensure a smoother checkout process in the future. We value your patronage and hope to welcome you back for an improved stay.

6/10 - 괜찮아요

Michael

출장 여행
별로예요: 청결 상태
The room could be cleaner and sprayed for roaches.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 15일
Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights regarding the cleanliness of the room and pest control. We take your comments seriously and will address these concerns to enhance the overall experience for our guests. Our Team is looking forward to serving you again on your future travels.

2/10 - 너무 별로예요

Troy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Few workers at the desk. Check in took over 20 minutes.
답변 제공: Sophia CSR 님, 2023년 10월 13일
Dear Guest,Thank you for sharing your feedback with us! We regret your stay wasn't as per your expectations. We have relayed your concerns to the management to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 11일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

2/10 - 너무 별로예요

Ronald

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was uncompromising!
답변 제공: Sophia CSR 님, 2023년 10월 10일
Dear Guest,Thank you for choosing us for your recent stay. We're sorry to hear that you found our staff uncompromising. Kindly let me know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better for the rest of your stay and in the future.

10/10 - 훌륭해요

Geraldine

2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 10일
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Johnathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although this property was nice, it wasn’t for any convenience. I like my amenities in the room. We had to go borrow an iron and ironing board, there were no closets, no hangers. I enjoy unpacking, but I could not. There was no coffee pot in the room and the breakfast was not allowed in your room.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 4일
Dear Guest,Thank you for your positive 5-star rating and for sharing your experience. We appreciate your feedback on the amenities and convenience aspects. We'll certainly take your comments into consideration for future improvements. We hope to welcome you back for an even more enjoyable stay.

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms, very friendly staff, and great pool area which is a bonus with a kid!
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,We're delighted to hear that you found our rooms clean, and our staff friendly, and enjoyed the bonus of our great pool area, especially with a kid. Thank you for sharing your positive experience with us! We appreciate your 5-star rating and look forward to welcoming you back for another wonderful stay.

8/10 - 좋아요

James

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 28일
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good service
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 20일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 - 괜찮아요

Kenyatta

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property wasn’t the best or worst. I feel like it just need to be remodeled. The rooms were clean. There was a lizard on the wall & a worm looking insect in the bathroom. Kind of country area if you will.
답변 제공: Sophia CSR 님, 2023년 9월 18일
Dear Guest,Thank you for your feedback. We appreciate your honest assessment of our property. We're glad to hear that you found the rooms clean, but we apologize for the inconveniences you experienced with the insects. We take your comments seriously and will work towards improving the overall condition of the property. We hope you'll consider staying with us again in the future.

10/10 - 훌륭해요

Marlene

2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Dear Guest,It is always encouraging to see this perfect rating, particularly when it comes from those who matter the most – you! We hope that your stay was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future to provide you with a 5-star experience.

8/10 - 좋아요

Lake

2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - 좋아요

Charita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice stay
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 1일
Dear Guest,Thank you for the 4-star rating! We're delighted to hear that you had a nice stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 29일
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Raphel A

2023년 8월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 11일
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 - 훌륭해요

Thelma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick getaway
The bed was comfortable. Room and bathroom were both spacious. Just wish they had a bench in shower for the accessible room that was reserved. The breakfast was good as well. Staff was polite and friendly. Would definitely stay here again
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 16일
Dear Guest,Thank you for your fantastic 10-star review! We're thrilled to hear that you found the bed comfortable and enjoyed the spacious room and bathroom. Your feedback about the shower bench for accessible rooms is duly noted. We're delighted you appreciated the good breakfast and our polite, friendly staff. We can't wait to welcome you back for another stay in the future!

8/10 - 좋아요

thomas

2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 12일
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Houma Medical appointments helper Microtel stay
Checking in and checking out were completely done well. The night worker that came to mop and be assistance to guests was excellent. She only stayed for night work. By early a.m. another worker came in for night shift. This worker did not answer the phone at 11:30 at night the first night as I was requesting a wake up call to get to hospital in time. The next night after the excellent worker was gone, I called to get wake up call for 7 a.m. the next day. She said of course I will do that. I said, "Good ! I really need to get up at that time." But, she did not call me for my wake up call which messed up my time for medical assistance.
2023년 7월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 4일
Dear Guest,Thank you for your review. We're glad to hear that the check-in and check-out process went well, and we appreciate your compliments about our excellent night worker. However, we are sorry to hear about the issues you experienced with the other night's worker not answering the phone for your wake-up call requests. We will address this with our staff to ensure it doesn't happen again in the future. We value your feedback and hope to have another opportunity to provide you with a better experience.

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Very nice place to stay. Very convenient and easy in and out. Breakfast is good but could be better. Only has waffles and some cereals and fruit, and yogurts but is okay to start work. Plenty of places to eat near by.
2023년 7월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 31일
Dear Guest,Thank you for your 10-star review! We're delighted to hear that you had a very nice stay with us. We appreciate your feedback about breakfast, and we'll take it into consideration for future improvements. We're glad you found the location convenient and enjoyed the nearby dining options. Looking forward to welcoming you back soon!

8/10 - 좋아요

John

2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 21일
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.