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컴포트 스위트 노스웨스트 - 카운티 - 페어 여행 후기

2.5 out of 5
컴포트 스위트 노스웨스트 - 카운티 - 페어
13355 FM 1960 West, Houston, TX

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 653개 이용 후기 중 429개" "
평점 8 - 좋아요. 653개 이용 후기 중 153개" "
평점 6 - 괜찮아요. 653개 이용 후기 중 39개" "
평점 4 - 별로예요. 653개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 653개 이용 후기 중 17개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Kassidee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved
2024년 3월에 3박 숙박함
답변 제공: Aman 님, 2024년 5월 12일
Thank you so much

10/10 - 훌륭해요

Diego

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very convenient, exactly what i needed, easy to get around
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Michael 님, San Antonio

연인과의 여행
Stayed 3 nights and here’s the issues: The hallways were very hot and smelled like they hadn’t been cleaned in a while. Had to ask for housekeeping services because they skipped us on Sunday morning. We did not have do not disturb sign out and were gone for all of the morning hours. When we asked for afternoon services the desk “couldn’t guarantee it”. I asked at 1 PM for it to happen at 3:30 PM as we needed to get ready for an event but because housekeeping left at 5 they said they might not be able to get to it. They came in and made the bed which is about it. Breakfast was subpar and the stations and tables were dirty. The attendant was present but not concerned. Doors were broken upon return after 11pm. Had to pry them open at the front desks instructions. The room was the only bright spot of the stay. Bed was comfortable, everything was clean and neat upon arrival, and room a/c was great. If management could clean the service and cleanliness of the common areas, this would be a great place to stay. Location is good and safe. Just an average hotel.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I must admit, other reviews had me nervous before I arrived. However, once there, everything was great. The front desk folks were cordial, the room was very clean and neat. My wife will "white glove" check every hotel we stay in, and this room was very clean. Comfortable bed. Several restaurants you can walk to and many other shopping & dining minutes away
답변 제공: Aman 님, 2024년 5월 12일
Thank you

4/10 - 별로예요

Delbert

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Front Desk Staff did their job well, the problem was the facility. When we arrived, we were given a room on the 3rd floor, and the elevator was broken. Once in the room, getting ready to sleep, we pulled the sofa bed, and the mattress was stained and smelled bad. I requested to have the mattress replaced, and the one they brought “looked” clean, but then my son complained about a worse smell. I checked and the mattress smelled like concentrated urine. At that point I decided to just have him sleep with my wife and I slept on the floor. The night attendant looked bothered when we asked to have the mattress replaced so I was not going to go through it again. Just leaving this review for everyone to be aware.
2024년 4월에 1박 숙박함

8/10 - 좋아요

alejandro sandova

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Kelly

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We ended up not staying here!! The entire property had a bad odor, seemed dark/dingy and just simply did not look or smell clean. Upon walking in, I just had a bad feeling. When we arrived to our room, someone else’s belongings were in the floor and on the sofa. The toilet had obviously been used (I will not go into detail here) and simply did not appear clean. Particles from the ceiling had fallen onto the bed, floor looked dirty, etc. immediately notified front desk who came and cleared the belongings but I simply would not have been comfortable at this property. Thankfully was able to walk in to another motel a block away and returned to yell desk we would not be staying there. Can not recommend this motel at all.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Sara

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La persona k servia el desayuno era muy grosera nos miraba con corage y el desayuno era muy poko nos dijeron k abria tocino y huevo y eran solo papas fritas y bolitas de pavo enpanisado y muy pokito imediatamente se acababa muy desepcionante no era buen desayuno pudo ser todo perfecto exepto por ka empleada malacarienta y no havia huevos
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Kaia

출장 여행
별로예요: 숙박 시설 상태 및 시설
I checked in at 2:10pm on 03-02-24 and the front desk lady was not very nice or personable. She basically rushed me through my check in. The hallways smell like moldy fish. One of my keys didn’t work. But the rooms are nice. My room temp was also set to 78 with the heat on!! Crazy
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tanisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It just didn't feel the safest Although nothing happened .

4/10 - 별로예요

Tayabi

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms had a stink and staff in the evening of our check-in they gave us a wrong key. Staff was not customer friendly, the lights in the rooms were not working.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Willie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall it was a really nice place to stay. Room was very clean. Easy parking, safe and it was quiet.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Nazar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the spacious and clean room. Breakfast was simple but fresh and offered a variety. Staff was polity and professional
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 6박 숙박함
답변 제공: AMAN 님, 2024년 1월 25일
THANK YOU SO MUCH

6/10 - 괜찮아요

Brian

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함

6/10 - 괜찮아요

Barry 님, Austin

가족 여행
Lots of restaurant choices and easy to get to. Lots of freeway traffic noise as well as parking lot noise. Breakfast was mediocre at best. Very limited. Will stay at Hyatt as its further removed from car traffic.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

KIMBERLY S 님, Shreveport

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location to many restaurants in walking distance.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 8박 숙박함

10/10 - 훌륭해요

Masud

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

jessenia

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Front desk was rude and acted like she didn’t even want to be there. Was not informative during check in. Tried getting me to sign with the room rates not put in I had to ask her and write down the room rate- never just sign a blank paper without the correct pricing for the room rates. We were a family of 6 and made them aware of it but when asked for extra 2 towels she refused. Housekeeping never cleaned our rooms I took trash out. Will not stay there again or recommend.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Letty

좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태
2023년 12월에 1박 숙박함

8/10 - 좋아요

Arturo Hernandez

가족 여행
Está bien el hotel en general
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

James F

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No problems with my stay.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Norberto 님, Pharr

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
They left us without breakfast on day 2 of our stay they said it was from 7-10 am and even wrote it on the envelope with the key. We went down at 9 and they said it was only 7-9 and it was already closed. On day 1 the breakfast was not good a lot of missing things and ran out of them by the time we were trying to get like juice or bread. I didnt need anything else but that and it was not good at all. I was expecting property to stand by their word especially when it was written in the envelope card. I had to buy breakfast outside which took me out of budget
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Near many places. Hotel was comfortable, clean, and affordable. If there's one negative, it has to be breakfast. Things were brought out two at a time and it was already 9 a.m.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Gwen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Stacy

별로예요: 직원 및 서비스, 객실의 편안함
Hard as a rock. Wide awake!
I arrived later in the evening and the front desk lights were off which was weird. I asked if they had a complimentary bottle of water and was told they only had water to buy. They put a $75 incidental hold charge on my cc because I booked 3rd party and it would be 3 - 5 businessdays before it is removed. The worker was not very friendly. Got up to my room, tuned on the tv and it didn’t work. The bed was hard as a rock. I heard noises that sounded like weights being dropped on the floor and sirens throughout the night
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Angela

출장 여행
좋아요: 청결 상태, 객실의 편안함
Nice hotel. No one at the desk if you need anything. Bed was comfortable. No problem, but there was a smell that was not pleasant in the hallway. Yikes.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

nereida

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was nice staff member and all rooms was great BUT …. Breakfast could of been better ..
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel for the price! Very clean and very nice staff. Comfortable beds and pillows. Nice bathrooms.
2023년 11월에 4박 숙박함

8/10 - 좋아요

OWAIS

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean Good value Staff helpful Really liked it
2023년 11월에 4박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was OK. Breakfast could be better.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unit was in great shape
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

James F

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Room was fantastic; breakfast was OK
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Raymond

Great location, clean, and a great value.
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Xingting

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
We waited over 1hour to check in, because there is no one at the front desk. We called everyone that we can and couldn’t reach anyone to hep us! Do not stay this hotel! The service is very bad.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Hewitt

2023년 11월에 1박 숙박함

8/10 - 좋아요

Luis

2023년 10월에 4박 숙박함

8/10 - 좋아요

Arturo Hernandez

가족 여행
좋아요: 편의 시설/서비스
Bien y limpio , restaurants vecinos
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Lillie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was so nice and clean. The staff was nice and helpful. The breakfast was really good on the two days we stayed. Overall we enjoyed our stay. Only thing I didn't like was the pillows on the bed could have been better.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
The guest across the hall had an unfortunate mishap with their microwave, resulting in a burnt smell on our floor. Sarah happily found us another room and made a huge difference in the quality of our stay. Friendly staff and nice rooms, can recommend
2023년 10월에 2박 숙박함

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I liked that there were a number of restaurants within walkable distance. I didn’t like that our hairdryer was broken and that there wasn’t a clerk at the desk when we checked out.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Khadijah

2023년 10월에 3박 숙박함

8/10 - 좋아요

HSUAN HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything great but breakfast
Everything was great except the breakfast that was not as good as expected.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 9월에 8박 숙박함