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컴포트 스위트 웨스트체이스 휴스턴 에너지 코리도어 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 444개 이용 후기 중 229개" "
평점 8 - 좋아요. 444개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 444개 이용 후기 중 50개" "
평점 4 - 별로예요. 444개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 444개 이용 후기 중 20개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
컴포트 스위트
처음 갔을때는 아담한 규모에 놀랐습니다. 그래서 너무 작은 곳이라서 좀 별로이지 않을까 걱정이 되었는데, 역시나... 이 호텔의 높은 평점답게 만족도가 아주 높은 곳이었습니다. 제시되어있는 그림과 똑같은 시설을 갖추고 있었고, 가격대비해서 서비스나 제공된 환경이 좋았습니다.

10/10 - 훌륭해요

jeannie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Kiara was excellent
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 27일
Hi Jeannie,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We appreciate your positive feedback regarding Kiara's exceptional service. Our team strives to ensure every guest experience is memorable, and it's delightful to hear that Kiara's dedication left a lasting impression. We take great pride in maintaining high standards of hospitality, and we're thrilled that Kiara's professionalism contributed to your enjoyable stay. Your kind words will be shared with Kiara and the team as encouragement to continue delivering exceptional service to all our guests.

10/10 - 훌륭해요

jeannie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kiara did a remarkable job in helping my family ans I. She was kind and very caring she goes beyond and makes sure you have everything you need
2024년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 27일
Hi Jeannie,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We're delighted to hear about your positive experience with Kiara during your stay at our hotel. Providing exceptional service is our utmost priority, and Kiara exemplifies our commitment to exceeding guest expectations. Her kindness and attentiveness reflect the standard of care we aim to deliver to all our guests. We appreciate your feedback and hope to welcome you and your family back for another enjoyable stay in the future.

10/10 - 훌륭해요

Antwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were pleasantly surprised with this property. Very clean well kept. Modern facilities. Would stay here again, if given the chance.
2024년 5월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 5월 21일
Hi Antwan,Thank you for your wonderful feedback. Providing outstanding hospitality is at the heart of what we do, and we are thrilled that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back in the future for another pleasant stay!

8/10 - 좋아요

Thien Mai

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a good and safe location. But i found it was hard to sleep at night, not because of the noise, but because of the A/C
2024년 3월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2024년 5월 14일
Hi Thien Mai,Thank you for staying at Comfort Suites Westchase Houston Energy Corrido. We are pleased to know you found the hotel in a good and safe location. As for the AC, we will make sure to have this checked right away to ensure guest comfort every stay. Please visit us again soon!

10/10 - 훌륭해요

Gilbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I absolutely love this place ! Always my go to place to sleep
2024년 5월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 5월 7일
Hi Gilbert,Thank you for your wonderful feedback! We're thrilled to hear that you love our hotel and that it's always your go-to place. Providing a welcoming and enjoyable experience for our guests is our top priority, and we're delighted that we've become your preferred choice for accommodations. Thank you for choosing to stay with us, and we can't wait to welcome you back for another fantastic stay!

10/10 - 훌륭해요

Otis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 5월 4일
Hi Otis,Thank you for being our guest at Comfort Suites Westchase Houston Energy Corridor. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 - 좋아요

Farah 님, San Antonio

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
These are my main points: Clean room but a little dated. bathroom door did not close. the room didn’t have black out curtains; still lots of light coming in from street lights.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 23일
Hi Farah,Thank you for sharing your feedback with us. We have forwarded this to our maintenance and housekeeping teams for immediate attention. Rest assured, we are committed to addressing these issues to enhance the comfort of our guests. Your feedback regarding the street lights and the need for blackout curtains is appreciated. We understand the importance of a restful night's sleep and will certainly consider your suggestions for improvements. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future!

10/10 - 훌륭해요

Wilfredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 23일
Hi Wilfredo,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Suites Westchase Houston Energy Corridor. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

6/10 - 괜찮아요

Margaret

가족 여행
별로예요: 직원 및 서비스
Front desk staff very rude, and also required $100 deposit with a sign written out saying don’t argue about it…. Really not welcoming at all and prostitutes hanging around outside the front
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 23일
Hi Margaret,Thank you for sharing your experience following your recent stay at our hotel. We sincerely apologize for the issues you encountered during your visit, and we appreciate you bringing them to our attention. Your feedback has been addressed with our team to ensure that all guests receive courteous and respectful service at all times. Deposits are intended to ensure our safety and security as well and are clearly advised ahead of booking and arrival. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

8/10 - 좋아요

Jeffery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 21일
Hi Jeffery,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 - 좋아요

SHERNELLE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was not what i expected. There was very limited food. Not the ususal comfort inn or comfort suites breakfast. But the stay was quiet and the frint desk receptionist was nice the night we checked in.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 21일
Hi Shernelle,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We appreciate your feedback and apologize for any disappointment regarding the breakfast options. While we strive to meet the expectations of all our guests, we apologize if our breakfast selection may not have met your specific preferences. However, we are delighted to hear that you enjoyed a peaceful stay and received excellent service from our front desk team upon your arrival. Your comments will be shared with our management to ensure we continue to improve and enhance our offerings. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 - 좋아요

Mydieu Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 21일
Hi Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

ZeKeisha

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There definitely needs to be upgrades made to the rooms and property. The staff was nice however we didnt have much interaction with them.
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 2일
Hi ZeKeisha,Thank you for choosing Comfort Suites Westchase Houston Energy Corridor for your accommodation needs. We appreciate your feedback and rest assured we are continuously improving our services and amenities to always ensure guest satisfaction. We cannot wait for your return and provide another memorable stay!

10/10 - 훌륭해요

Vinay Kumar

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 2일
Hi Vina,Thank you for the perfect rating! We're delighted Comfort Suites Westchase Houston Energy Corridor exceeded your expectations. Hosting you was a pleasure, and we hope to see you again soon!

4/10 - 별로예요

yasuhiro 님, Torrance

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
There was someone's hair on the bed and on the bath towels. Also, the towels were dirty even though they were supposed to be new.
2024년 3월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 30일
Hi Yasuhiro,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We sincerely apologize for the inconvenience you experienced during your stay. Our housekeeping team strives to maintain the highest standards of cleanliness, and we regret that we fell short of your expectations on this occasion. Rest assured, we have addressed this issue with our staff to ensure such lapses do not recur. Your feedback is invaluable to us as we continuously work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience we are known for.

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is perfect staying here, sure there is some loud people but when you call front desk they take care of it fast. Best place to stay.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 29일
Hi Gilbert,Thank you for your wonderful feedback! We're thrilled to hear that you're having a perfect stay with us and that our team has been responsive in addressing any noise concerns promptly. Providing excellent service and ensuring our guests have a comfortable experience are our top priorities, and we're glad that we could meet your expectations. Thank you for choosing to stay at Comfort Suites Westchase Houston Energy Corridor, and we look forward to welcoming you back for another outstanding stay in the future!

10/10 - 훌륭해요

Kavin

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk manager Crystal provided excellent service with nice greetings!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Kavin,We appreciate your kind feedback on the service provided by Crystal. Our team strives to offer top-notch hospitality to all our guests. Please feel free to reach out to our management team directly with any further comments or suggestions. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Ghulam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Ghulam,We appreciate your positive feedback! Thank you for choosing to stay with us. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Andrew

2024년 3월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 31일
Hi Andrew,Thank you for sharing the rating about your experience here with us at Comfort Suites Westchase Houston Energy Corridor. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is always clean, efficient and the rooms are always top notch. The breakfast will hopefully be upgraded but still decent. The rates jump from different rates and usually the rates are at the high of $90 and low or $75.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Jerry,We are pleased to hear that you found our property clean and efficient. We appreciate your feedback on our room quality and breakfast offerings. Prices may vary based on availability and demand, resulting in fluctuating rates. We thank you for choosing to stay with us and hope to welcome you back soon.

8/10 - 좋아요

Mohammed

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like it
2024년 2월에 8박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Mohammed,We are delighted to hear that you enjoyed your stay with us. Should you have any more feedback or need further assistance, please don't hesitate to reach out to our management team.

8/10 - 좋아요

Morgan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so friendly walking in. They greeted us with a smile every time.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Morgan,We are delighted to hear that our friendly team made a positive impression on your stay. Our staff takes pride in providing exceptional service to all our guests. Should you have any further feedback or questions, please don't hesitate to reach out to us.

8/10 - 좋아요

Muslim Al

2024년 3월에 5박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 27일
Hi Muslim,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate you choosing to stay at Comfort Suites Westchase Houston Energy Corridor and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Roxanne Fang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Roxanne Fang,We are elevated to hear that you had a wonderful experience during your stay with us! If you have any further comments or if there is anything else we can assist you with, please do not hesitate to get in touch. We hope to welcome you back soon!

10/10 - 훌륭해요

alvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello alvin,We are thrilled to hear that you had a wonderful stay with us! It was our pleasure to have you as our guest, and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Amber,We are delighted to hear that you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Amber,We appreciate you sharing your feedback with us and are glad to hear you had a positive experience at our hotel. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Gilbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is wonderful and the staff is great and always happy. I’d definitely recommend this place to anymore traveling 😄😄
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Gilbert,We are thrilled to hear that you had a wonderful experience with our staff and enjoyed your stay. Your recommendation means a lot to us, and we appreciate your kind words. Should you plan to visit again, feel free to reach out for any assistance or special requests.

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Carolyn,We are thrilled to hear that you had such a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 - 좋아요

Ju Junnica

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Ju Junnica, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback to ensure we can continue to improve our services.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and well maintained. Room was comfortable. Only problem was the breakfast bar. I was disappointed that it had no protein eggs, meats or bananas. I give it a D-. Had to go out to eat. Don’t think I will be back, too many other choices. Disappointed.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Robert,Thank you for sharing your feedback with us. We're glad to hear you found the hotel clean and well maintained, and that your room was comfortable during your stay. We appreciate your comments regarding the breakfast bar and have taken note of your suggestions for improvement. We hope you'll reconsider and give us another chance in the future.

10/10 - 훌륭해요

Kelly

Love it
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Kelly,We are delighted to hear that you loved your stay with us! Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay in Houston, Texas, this hotel is very peaceful quiet and the employees are very nice. Thank you for a wonderful day. Looking forward to staying with you in the future.!
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Gilbert,We are delighted to hear that you enjoyed your stay with us in peaceful Houston, Texas. Our team works hard to ensure all guests have a pleasant experience. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back again in the future!

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We enjoyed our 3-night stay at the Comfort Suites. Some people complain that it is old and tired which is true - but what do people expect for the price. We found the rooms to be spacious and comfortable. Breakfast is basic but at least there is a breakfast! There’s a small gym, laundry, conference room and supplies. It’s also well located within Houston. Staff were super helpful we found. I would stay here again without hesitation.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Michael, We are pleased to hear that you enjoyed your stay at Comfort Suites and that you found the rooms spacious and comfortable. It's great to know that you appreciated the amenities and the convenient location. Our team works hard to provide excellent service to all our guests. Your feedback is valuable to us, and we look forward to welcoming you back on your next visit to Houston.

10/10 - 훌륭해요

TISHA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
Great. I'll b back
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello TISHA,Thank you for your feedback! We appreciate your loyalty and are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future for another great experience.

6/10 - 괜찮아요

Richard 님, ALLEN

출장 여행
좋아요: 직원 및 서비스
Showing its age
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Richard, Thank you for your feedback. We appreciate your input and apologize for any inconvenience caused. We constantly strive to improve our facilities and services to meet our guests' expectations. If you would like to further discuss your experience, please contact our management team directly. We value your patronage and hope to have the opportunity to welcome you again in the future.

8/10 - 좋아요

Howard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Howard,Thank you for choosing our hotel for your stay. We are delighted that you had a positive experience and we appreciate your feedback. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the near future for another great stay.

8/10 - 좋아요

Chrissie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Chrissie,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a good stay at our hotel. Your satisfaction is our top priority, and we appreciate your feedback. We hope to welcome you back in the future for another great experience.

10/10 - 훌륭해요

Nestor Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente todo
Muy amables todos, muy limpio.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Nestor Paul,¡Gracias por su amable comentario! Nos alegra saber que nuestro personal fue amable y que nuestras instalaciones estaban limpias durante su estancia. Agradecemos su feedback y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

8/10 - 좋아요

Lluvia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great stay. Bed was comfortable and staff super friendly. The only things that needed improvement was the bathroom is rundown and elevator tile was cracked. Near shopping and dining options great location.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello Lluvia,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our bed comfortable and our staff friendly. We appreciate your comments regarding the bathroom and elevator tile, and we've taken note of them for future improvements. As you mentioned, our hotel is conveniently located near shopping and dining options, making it a great choice for our guests. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

James

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Poor monitoring at this location
Someone broke into my company truck while I sleep at this location. The person who was suppose to watch the cameras at the front desk was no where to be found. When asked why the police wasn’t notified she explained she was busy. Clearly her phone was more important than monitoring the facility and the occupants.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello James, We're sorry to hear about your experience during your stay. Our team takes security very seriously, and we sincerely apologize for any inconvenience caused by the incident. We'll address this matter with our staff to ensure that proper protocols are followed in the future. We encourage you to get in touch with our management team to discuss this further.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great staff all around and quiet location
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Dear Guest,Thank you for your kind feedback on our staff and the peaceful atmosphere of our hotel. We strive to provide exceptional service to ensure our guests have a pleasant stay. We appreciate your positive comments and hope you had a relaxing experience with us.

10/10 - 훌륭해요

Wilfredo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Wilfredo, We are delighted to hear that you had an exceptional stay at our hotel! It was our pleasure to provide you with exceptional service and amenities. We hope to have the opportunity to welcome you back in the future. Please don't hesitate to reach out if there is anything else we can assist you with.

8/10 - 좋아요

marshall

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello marshall,We sincerely appreciate your recent stay at our hotel. We are thrilled to hear that your experience was enjoyable. If you have any additional comments or suggestions, we encourage you to reach out to us directly so we may further improve our services. We hope to welcome you back in the future for another fantastic stay.

2/10 - 너무 별로예요

Terry

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Terry, We apologize for any inconvenience you may have experienced during your stay. We kindly request you to reach out to our hotel directly so we can address any issues you encountered and ensure a better experience in the future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awesomeness
Whole experience was awesome
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello William,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an awesome experience with us. Our team always strives to provide excellent service and ensure our guests have a wonderful time. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rodney

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Rodney,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and create memorable experiences for all of our guests. Should you have any additional feedback or comments, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Tinuke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Tinuke,Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a less than satisfactory experience during your stay. We appreciate your valuable input and will take it into consideration for future improvements. Please feel free to contact our management team directly to discuss your concerns further.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Dear Guest,We're thrilled to hear that you had a fantastic stay with us! We appreciate your kind rating and hope that we can welcome you back again in the future. If you have any further comments or suggestions, we would be more than happy to hear from you.