외부 세부 사진

더블트리 바이 힐톤 호텔 & 스위트 휴스턴 바이 더 갤러리아 여행 후기

4 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1012개 이용 후기 중 464개" "
평점 8 - 좋아요. 1012개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 144개" "
평점 4 - 별로예요. 1012개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 123개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

WONJU

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: DTHG 님, 2024년 1월 29일
Dear Wonju, Thank you for choosing us as your Houston host. If any aspect of your visit was less than expected, we sincerely apologize for the inconvenience and hope to be given another opportunity to win your heart. Kind regards, Calvin WareGeneral Manager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
리셉션도 불친절하고 히터는 고장에 3번 전화해서 한시간 만에 도착해서 고치지 못해서 방도 옮기고 정말 기대이하입니다.
2021년 12월에 1박 숙박함
답변 제공: DTH 님, 2021년 12월 20일
Dear Guest, Greetings and thank you for joining us in the Houston Galleria. It was a joy to serve as your host and we apologize again for any troubles had with the heating unit in your room. We are pleased to find that a change in rooms helped resolve the matter and we appreciate you sharing your added feedback. We know a more treasured experience can be provided and we look forward to you enjoying this upon your return. Warm regards, William Venegas General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
near to galeria and pharmacy
good to stay with taking vaccine and shopping
2021년 6월에 2박 숙박함
답변 제공: Jason Griggs 님, 2021년 6월 21일
We appreciate the kind words and hope you're feeling great after getting your shot. Until next time!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cerca al pharmacy
que bueno para tomar la vacuna
2021년 6월에 2박 숙박함
답변 제공: DTH 님, 2021년 6월 29일
Dear Guest, We are delighted to find that our location served you well for your needs in Houston and we thank you for taking the time to share your review. We trust the enjoyed experience will long be remembered and perhaps you will one day have the chance to join us again. Warm regards, William Venegas General Manager

10/10 - 훌륭해요

JUAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

JUAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like
2024년 4월에 3박 숙박함

8/10 - 좋아요

Alayna

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Nadiia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 5월 2일
Dear Kevin, Your high marks are music to our ears! Thank you for making us your Houston abode, we look forward to hosting you again soon. Kind regards, Calvin WareGeneral Manager

2/10 - 너무 별로예요

Ilesha

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was good, elevators barely worked, paid for parking, but no space to park, the air DIDN'T WORK IN HOT HOUSTON TEXAS! Worker came and looked at the air system to pretend he was going to work on it and never seen him again. Horrible experience all around and would like somewhat of a refund for something.
2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 30일
Dear Llesha, Thank you for spending your time with us. We are disheartened to learn that you experienced any lapse in our standards, and we extend our sincere apologies for any inconvenience. Thank you for bringing the matter to our attention, though we beg your forgiveness for not providing the warm welcome and attention to detail that has made us the Houston favorite of so many visitors. We would like nothing more than to win your heart in full in the future, and we invite you to stay in touch with our guest services department, with a reference to your booking and to this review.Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Sebastian

2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 30일
Dear Sebastian, Your high marks are a pleasure to receive! We look forward to hosting you on your next Houston excursion, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: DTHG 님, 2024년 4월 30일
Dear Jonathan,Thank you for visiting our Houston abode and for sharing your high score! Until next time, we wish you all the best. Warm regards, Calvin WareGeneral Manager

8/10 - 좋아요

Shareefa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was A1 however we kept having issue with our toilet (someone came within 20mins each time) and water temperature was so hot couldn’t really enjoy shower. Over all experience was Good because of the staff !!!
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 26일
Dear Shareefa, Thank you for visiting our Houston abode, we are delighted that our attention to detail and warm welcome made your trip an exceptional one overall. We apologize for any inconvenience you experienced, thank you for alerting us to the matter with your thoughtful comments. It would be our pleasure to host you again soon, and we look forward to having another opportunity to do so on your next trip. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Pamela Jo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 26일
Dear Pamela,Your high marks are music to our ears! We are pleased that you had such an exceptional Houston excursion and eagerly await the next opportunity to extend our warm welcome. Best regards, Calvin WareGeneral Manager

2/10 - 너무 별로예요

Jim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
just ok
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 25일
Dear Jim, Thank you for spending your time with us. We regret to learn that some aspects of your visit were less than exceptional, and we apologize sincerely for any inconvenience that you may have experienced. We hope to win your heart with our iconic warm welcome and spacious suites in the future, should we be given the opportunity to do so. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

louis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 25일
Dear Louis, It was our pleasure to be your Houston host, we are delighted that you had such an exceptional trip! We look forward to welcoming you back for more memorable excursions in the months and years to come. Warm regards, Calvin WareGeneral Manager

6/10 - 괜찮아요

Prabhdeep

가족 여행
별로예요: 직원 및 서비스
Room very under equipped, not even a pen. Many service staff don't care, don't even make eye contact. One day our room was only half cleaned: one of two beds made, tub not cleaned, no toilet paper provided. Somehow we were fooled into thinking breakfast was included (it's "available", duh, but not included), and same for parking, which costs $35 USD, its not included in the room fee. We would not stay again, there's better and more modern hotels for a tiny bit more money.
2024년 4월에 5박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Prabhdeep, Thank you for choosing us as your Houston abode. Our attention to detail has earned us many fans, and we are disheartened to learn that in this case, we let you down. Your thoughtful comments help us to provide a more exceptional experience going forward, though we apologize sincerely for any lapse that you experienced. On the website that you booked from, you may find our breakfast options in the “Extras” section when selecting your room. We regret that our published parking rates came as a surprise; these may be found by selecting “Policies” from the main menu. We hope to have another chance to win your heart in full in the future, should we be given the opportunity to do so. Kind regards, Calvin WareGeneral Manager

6/10 - 괜찮아요

Michael David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The property is well located and fitness center was great. They only had one elevator operable for the full 26 story building so many times trying to use the elevator led to excessive waits. At one point, I waited over ten minutes and ended up having to run down 17 flights of stairs in order to catch my Uber in time. A hotel this nice should fix that issue.
2024년 4월에 5박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Michael, Your kind words and thoughtful comments are well received; we are delighted that you enjoyed our modern gym and unbeatable location at the Houston Galleria. We apologize if our elevator upgrades were the cause of any inconvenience; rest assured, we will be whisking our guests up to our spacious suites at full speed again in no time. We eagerly await your next visit, and another opportunity to win your heart with our warm welcome and memorable vistas. Best regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Angelica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay for a long weekend. Enjoyed the welcome cookie and the shuttle service. Thank you!
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Angelica, Your accolades put a smile on our faces, thank you for spending your long weekend with us and for sharing your kind words! We are delighted that our commitment to excellence made your visit such an exceptional one, and we look forward to hosting you again soon. Kind regards, Calvin WareGeneral Manager

8/10 - 좋아요

Jose Luis

좋아요: 청결 상태, 편의 시설/서비스
Is ok
2024년 4월에 2박 숙박함
답변 제공: TSAM 님, 2024년 4월 25일
Dear Jose, It was a pleasure to be your Houston host! We trust our warm welcome, inspiring vistas, and the many shopping and dining options right out our front door made your trip an exceptional one. Until next time, we wish you safe travels. Best regards, Calvin WareGeneral Manager

4/10 - 별로예요

Jill

가족 여행
별로예요: 편의 시설/서비스
Will never stay here again. Me and my family were woken up by loud music and partying in the room next door at about 2:30 am. I had to call the front desk. They finally settled down by about 5 am. I hope they have explosive diarrhea for a week. Only 2 of the 4 elevators were working. No options for food. Not a pleasant stay for us except that the pool was clean and nice.
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Jill,Thank you for choosing us as your Houston abode. We are pleased that you enjoyed our outdoor pool, the largest in the Houston Galleria area. We aim to provide an exceptional, relaxing experience for all of our guests, and, though such occurrences are rare, we apologize sincerely for any inconvenience that you experienced. We would like nothing more than to win your heart in full in the future, and hope to be given the opportunity to do so. Best regards, Calvin WareGeneral Manager

2/10 - 너무 별로예요

Matt

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Elevators were 15 minute wait
2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Matt, Thank you for spending your time with us and for sharing your thoughtful comments. We apologize for any inconvenience caused by our elevator upgrades; our warm welcome, memorable vistas, and spacious suites have made us the Houston favorite of many, and we hope to have the chance to win your heart as well. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Blanca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2024년 3월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Blanca, It was our pleasure to welcome you to the Houston Galleria, thank you for sharing your rave review! We look forward to hosting you for more exceptional trips in the months and years to come. Kind regards, Calvin WareGeneral Manager

8/10 - 좋아요

Neysa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and clean. It was conveniently located with many things around it for food, shopping and all in walking distance. The staff was pleasant.
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Neysa, On behalf of the whole team, it is a pleasure to know that our warm welcome and unbeatable location made your trip so exceptional; thank you for visiting our Houston abode and sharing your accolades!We look forward to hosting you again on more memorable excursions in the future, and until then we wish you all the best. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I spent three nights in this hotel and found the people very friendly. My room was spacious and comfortable. There are many restaurant choices within walking distance and they are safe to walk. My trip was excellent; when I requested a late check-out time, they allowed me to stay until 1 p.m. They were great people.
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 22일
Dear Carlos, Our team was overjoyed to hear that our warm welcome made your day! We aim to welcome every guest like family, and your thoughtful, rave review lets us know that we have hit the mark; thank you for sharing. On behalf of all of our colleagues, we look forward to welcoming you back for more exceptional, mouth-watering Houston excursions in the future. Kind regards, Calvin WareGeneral Manager

2/10 - 너무 별로예요

JENNIFER 님, KENSINGTON

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 23일
Dear Jennifer, Thank you for choosing us. We aim to provide an exceptional experience for all our guests, and we apologize if you felt that your visit fell short in any way. We hope to be given another opportunity to win your heart in full in the future. Best regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스
The first room I checked into had a very strange odor, but the incredibly friendly front desk staff got me moved south no issue! I really appreciated that!
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 18일
Dear Rachel, It is heartwarming to hear that our quick thinking and attention to detail made your day! Thank you for sharing your kind words, and for alerting us to the matter with your thoughtful comments as well; our housekeeping team has already performed a full investigation.On behalf of all of our colleagues, we look forward to hosting you again in the months and years to come. Warm regards, Calvin WareGeneral Manager

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dining options not great but plenty of really good restaurants in the area. Parking is expensive.
2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 17일
Dear Chris, The Houston Galleria abounds with exciting dining and shopping options, and we are pleased that you had a memorable time sampling the many choices the area has to offer. We look forward to hosting you again for more exceptional excursions, and until then we wish you all the best. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Alfonso Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cerca del mall
2024년 4월에 4박 숙박함
답변 제공: DTHG 님, 2024년 4월 16일
Dear Alfonso, We are delighted that you enjoyed our unbeatable central location and had such an exceptional time at our Houston abode! We look forward to welcoming you back in the months and years to come. Best regards, Calvin WareGeneral Manager

8/10 - 좋아요

Rashida

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was great and bustling with a lot of guests over the weekend. Clean room. Great area for dining and shopping. Did not like that the area is in no way ideal for street parking. Daily rates for parking are high but there are no other options if you have your own vehicle.
2024년 4월에 4박 숙박함
답변 제공: DTHG 님, 2024년 4월 16일
Dear Rashida, Thank you for spending your time with us and for sharing your kind words and thoughtful comments. Indeed, with so many enticing shopping and dining destinations nearby it is easy to see why the Houston Galleria is such a popular weekend destination! We eagerly await the chance to extend our warm welcome again on your next exceptional excursion, until then we wish you all the best. Best regards, Calvin WareGeneral Manager

6/10 - 괜찮아요

Scholonda

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I have stayed here before but this time There was a very unpleasant smell throughout the entire hotel. maybe shampooing all carpets cleaning floors, and maybe doing a deep cleaning and changing the scent to more fresh luxurious smell.
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 16일
Dear Scholonda, On behalf of our whole team, thank you for choosing us as your preferred abode at the Houston Galleria. We apologize sincerely for any inconvenience that you experienced, however; your thoughtful comments are well received, and help us to ensure a continually exceptional experience going forward. We look forward to our next opportunity to be your host and win back your heart in full. Warm regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Gilbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 16일
Dear Gilbert, It was a pleasure to be your Houston host! We eagerly await the opportunity to welcome you back for more exceptional experiences, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Misty

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly. What I didn’t like was there were no coffee cups in the room. So we went down stairs and the coffee pots were empty. The person there didn’t speak English so she couldn’t understand what we needed. She finally understand what we needed and brought out decaf coffee.
2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 16일
Dear Misty, Our team was delighted to know that you had an overall exceptional experience and that, despite any misunderstandings, we were able to find a solution with the commitment to excellence that has made us a Houston icon. We eagerly await your next visit and until then we wish you safe travels. Warm regards, Calvin WareGeneral Manager

8/10 - 좋아요

Dorothy

2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: DTHG 님, 2024년 4월 16일
Dear Michael, Thank you for choosing to spend your time with us. We are disheartened to learn that some aspects of your visit were less than expected and extend our sincere apologies. On behalf of the whole team, we hope to win your heart in full in the future, should we be given the opportunity. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Olga

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very ugly
2024년 4월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 18일
Dear Olga, Your high marks are a pleasure to receive. We are delighted to know that you had an exceptional visit, though if any aspect of your experience was less than expected we extend our apologies. We look forward to hosting you again on your next trip. Kind regards, Calvin WareGeneral Manager

6/10 - 괜찮아요

Robert

2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 30일
Dear Robert, Thank you for visiting our Houston abode. We hope that you enjoyed your trip, though if any aspect of your time was less than expected, we humbly apologize. We look forward to the chance to win your heart in full in the future, hopefully, sooner rather than later. Warm regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very friendly staff…quiet and clean. Breakfast buffet was a bit expensive for the quality of what was served, overall I’d stay again.
2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 9일
Dear Jacqueline, It was our pleasure to be your Houston host, thank you for sharing your accolades and additional thoughtful comments. We would be delighted to see you again on your next visit, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Nice!!!
2024년 4월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 9일
Dear Donald, Thank you for sharing your high score and kind words! We look forward to welcoming you back for more exceptional visits in the months and years to come. Best regards, Calvin WareGeneral Manager

6/10 - 괜찮아요

Mehrdad

출장 여행
좋아요: 직원 및 서비스
Furniture in room wasn’t new
2024년 3월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 15일
Dear Mehrdad, Thank you for visiting our Houston abode. On your next excursion, it would be our pleasure to provide a change should any aspect of your room be found lacking. Our iconic warm welcome and unbeatable location in the heart of the Houston Galleria has earned us many fans, and we hope to be given the opportunity to win your heart in full as well. Warm regards, Calvin WareGeneral Manager

4/10 - 별로예요

Fabrizzio

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
We usually stay at this hotel, but this time we were surprised by how bad it was. The room next to ours had people smoking marijuana; we reported it to the front desk, and all they said was they would use air freshener. The room was dirty; we encountered cockroaches, and the refrigerator was difficult to open. The floor we were on had a bad smell overall. Overall, this time was very unpleasant.
2024년 4월에 4박 숙박함
답변 제공: DTHG 님, 2024년 4월 9일
Dear Fabrizzio,Thank you for choosing us as your Houston abode, we are delighted to know that we have become your regular home away from home. We regret to learn, however, that you experienced any lapse in our standards on your most recent visit, and we apologize sincerely for any inconvenience. On your next trip, it would be our pleasure to offer a change should anything about your room be less than expected. We look forward to winning back your heart in the future with the warm welcome and commitment to excellence that has made us an icon. Until then, we wish you safe travels. Kind regards, Calvin WareGeneral Manager

8/10 - 좋아요

Elva

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean well kept.
2024년 3월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 9일
Dear Elva, Our housekeeping team was overjoyed to receive your rave review; thank you for choosing us and for sharing your kind words! We look forward to hosting you again soon. Warm regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

LaMarcus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing
2024년 3월에 2박 숙박함
답변 제공: DTHG 님, 2024년 4월 9일
Dear LaMarcus, Your accolades are a delight to receive! On behalf of the whole team, we eagerly away the chance to extend our warm welcome again. Until then, we wish you all the best. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Alice

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Customer Service
2024년 3월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 9일
Dear Alice, On behalf of the whole team, it puts a smile on our faces to read your accolades. We eagerly await the next opportunity to extend our warm welcome. Kind regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

tommie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and accessible. Close to shopping options.
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 5일
Dear Tommie, It was our pleasure to be your host at the Houston Galleria, thank you for sharing your accolades! We look forward to extending our warm welcome again on your next excursion, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

8/10 - 좋아요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff when I checked in were very pleasant and accommodating. They also told me about all of the food options in the area.
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 5일
Dear Dominique, We aim to welcome each of our guests like family, and your rave review tells us that we have hit the mark; thank you for visiting and sharing your accolades! We eagerly await your next exceptional Houston trip. Warm regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Bradford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything. Easy to get in and out. Friendly and fast. Clean!
2024년 4월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 4일
Dear Bradford, We are delighted that you had such an exceptional Houston Galleria excursion! The wide variety of shopping, dining, and entertainment options in this area offers new possibilities all year round; we look forward to hosting you again, hopefully sooner rather than later. Kind regards, Calvin WareGeneral Manager

8/10 - 좋아요

Sophie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: DTHG 님, 2024년 4월 4일
Dear Sophie, Thank you for visiting our Houston abode! We trust you had an exceptional trip and we eagerly await the opportunity to welcome you back in the future. Best regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

ALMA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 3월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 2일
Dear Alma, It was a pleasure to be your Houston host, thank you for visiting and sharing your high marks! We look forward to welcoming you back for more exceptional excursions soon. Warm regards, Calvin WareGeneral Manager

10/10 - 훌륭해요

Josue

2024년 3월에 1박 숙박함
답변 제공: DTHG 님, 2024년 4월 3일
Dear Josue, Your high marks are music to our ears! We look forward to welcoming you back for more exceptional visits in the future and until then, we wish you safe travels. Kind regards, Calvin WareGeneral Manager