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Reviews of Than Thien Friendly Hotel

2 out of 5
Than Thien Friendly Hotel
10 Nguyen Cong Tru street, Hue, Thua Thien-Hue

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 180 reviews" "
Rating 8 - Good. 73 out of 180 reviews" "
Rating 6 - Okay. 20 out of 180 reviews" "
Rating 4 - Poor. 0 out of 180 reviews" "
Rating 2 - Terrible. 1 out of 180 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just amazing 👍😍 staff very friendly and helpfull. The room very comfortable and breakfast top !!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hue hotel
Great hotel with very friendly staff, perfect location, highly recommended.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room & bathroom was nice & clean, helpful staff. Would recommend - great value for the price
Stayed 1 night in Apr 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your average underwhelming hotel
Than Thien is your average underwhelming hotel, but you get exactly what you paid for. The rooms are clean enough, though you may have a mosquito or two in the room; shower is functional but running water can be off to a slow start at the beginning. Breakfast is quite small; I personally have never seen spring rolls in miniature triple AAA battery sizes but there’s a first time for everything. Two good things about the hotel is the speedy WiFi connection and the location. It’s situated in the heart of Hue; you can feast on the local delicacies at your leisure
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly hotel in a good location.
Hotel staffs are very friendly and caring. Room is good and comfortable. Convenient location to the busiest tourist areas ( restaurans and pubs ) and walking distance to the Bridge. Highly recommend this hotel as it is a great value for money.
Stayed 2 nights in Dec 2017

10/10 Excellent

Cameron, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept hotel. Good location.
Great spot to see the city from. Rooms are clean and good size. Note that on Expedia they say there are river views but that is incorrect. Only city views.

10/10 Excellent

Ash, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly stay
Clean, modern, friendly staff, great stay in the tourist district. Walkable to the main tourist attractions. Only drawback was the hot water in the shower wouldn't last too long. But would definitely go back here.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel. Recommend with confidence.
The hotel was really very nice. The staff was friendly (except for the breakfast staff, which were a bit surly). When we checked in, the team was helpful in providing an overview of the city and offering various tours. They were a bit too salesy in doing this and I would have much preferred to go through the options later instead of being presented with all the options at checkin. Despite that, the prices they offered for the tours were fair. We didn't do any of them so we can't review those, but in terms of the prices they offered for them compared to what we found later, they were certainly fairly priced. The rooms were very nice and the shower was good except that the hot water didn't last as long as we would like. We had two rooms. One superior room in the old wing and one deluxe in the new wing. The deluxe rooms are worth the $3 upgrade. They're newly renovated and nicely appointed. The beds were very comfortable and we had some great nights of sleep. We loved the area of the hotel as it was convenient to everything. The restaurant next store, Risotto, was outstanding. They had everything from Italian to Vietnamese food and we loved it so much we ate there three times. Great staff, fairly priced and very good food. We highly recommend that place too. It's two shops over from the hotel. The downside of the hotel if there is one, is the breakfast. The breakfast itself was a bit boring and the same everyday. The food was cold & the staff on both days weren't happy to be thr

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was very friendly , it will do almost anything to make you happy .request extra pillow with no additional cost. local map with extra tips to help you navigate around the local area.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
This place is a credit to the owner.Its spotlesly cleen,the service and location are excelant It was by far the best place and the cheepest I stayed in.

10/10 Excellent

Stanley, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Vietnam
We traveled for three weeks in Vietnam and this hotel was the best value we found - very nice rooms and great buffet breakfast. I could not recommend more if you are in Hue.

10/10 Excellent

Rachel, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high standard at a reasonable price
Can't believe we paid so little for such a well run and comfortable hotel! I have stayed in hotels for quadruple the price and had a much worse room and service! Great room, bed, shower, service, location and breakfast for a very reasonable price! Perfect for couples visiting or travellers looking for a place to see Hue for a day or two

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, very friendly staff, very comfortable rooms
Dear guest Thank you very much for your good 5* review. We will try our best to offer good services to guests. Have a good trip, happy and lucky life. Thank you, thank you.

10/10 Excellent

Elizabeth, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked two nights at this hotel. It is very well located, near a lot of eateries, bars, tour operators, and pharmacist. It’s near the river, and a ten minute walk from the night market which starts at 6 pm. Or a 3 minute walk in the opposite direction where you can catch really beautiful photographs of the sunrise at 5:30 am. The hotel is comfortable, clean and safe. The staff are genuinely friendly, as well as helpful. They speak good English. I could take the lift to my room which was on the second floor. My room was clean and spacious. The bathroom had some basic toiletries. I like to watch TV to wind down, so I was delighted to find an English speaking channel with 24 hour movies on show. Just as everyone mentioned, the breakfast buffet is good. I enjoyed the range of fresh fruit; passion fruit, mango, pineapple, and melon. It was prepared very early in the morning. You could also eat eggs and bacon, or try the Asian style breakfast. They serve some excellent tasty coffee, and tea, and fruit juices. When I checked out, the receptionist saw that I had a long day ahead, and she gifted me a bottle of water which I really needed. I had a great stay at this hotel, and would recommend this hotel.
Response from Nguyen Xuan Thuy on Jul 7, 2016
Dear Elizabeth Thank you very much for your review, it is very good 5 over 5*. Yes my hotel buffet breakfast is the same English breakfast because I have studied in UK. Have a good trip, good health and lucky. Thank you. Mr. Thuy - Hotel Owner.

10/10 Excellent

Vicki, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We really enjoyed our stay. Great, clean hotel and within walking distance to everything in Hue. The free breakfast was really nice aswell. I would definitely recommend this hotel.
Response from Nguyen Xuan Thuy on Jul 9, 2016
Dear Vicki, Thank you very much for your review. Please recommend your friends come here and stay with us. Have a good trip. Thank you, Thank you. Mr. THUY - Hotel Owner..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient to shops, restaurants
Staff were attentive, buffet breakfast was very good, staff were able to assist with room change without difficulty and were helpful with arranging taxi, room was clean and comfortable with good AC and television with good reception. Had a nice view of street and river. Had difficulty with lock on room door and elevator did not access our floor (had to take to 4th floor then take steps down one flight, but not a major problem. Overall, I would recommend this to the budget minded traveller.

10/10 Excellent

wilhelmina, vancouver bc. canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will go back to this hotel. Hue was so much more than we ever expected. Wish we had stayed longer there and spent less time in Hanoi. Good restaurants right next door, beautiful evening walks along the river. Citadel very interesting. Prices are great, especially at the hotel and people are super friendly.

10/10 Excellent

jello, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located hotel w. excellent service.
Very satisfied with the stay with excellent services

10/10 Excellent

H, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Friendly
Amazingly friendly staff, very clean. Best shower I have found in SE Asia. Brilliant breakfast too. Incredible value for money
Response from Nguyen Xuan Thuy on Jul 7, 2016
Dear H, Thank you very much for your short good 5* review. You can see many food in buffet breakfast which suitable for Guests. Congrats Wales football team in UEFA Euro 2016. Have good trip. Thank you thank you. Mr. Thuy - Hotel Owner.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Wonderful hotel! Friendly staff that are more than helpful! Our room was ready early (after doing the night train this was much appreciated) and was beautiful. Wonderful hot showers, big rooms, complimentary water, very clean rooms/bathroom. Breakfast was good. Also close to many restaurants. Overall very happy with the service would definitely stay here again.
Response from Nguyen Xuan Thuy on Jul 27, 2016
Dear Guest, Thank you very much for your good 5* review. We will try our best to offer good services. Thank you, thank you.

8/10 Good

monie2310, TAS, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
We stayed at the Than Thien Friendly Hotel for 2 nights. The room was standard but clean and comfortable. The only cons I can say about the room was the walls are paper thin and at 7am it was very noisy, also there was an on and off smell of cigarette smoke in the bathroom. Was very odd. The staff were excellent, very friendly and helpful. The breakfast was very standard but it did the trick. There was a very delicious restaurant a few doors down called Risotto which served a good mixture of Vietnamese and western cuisine, we ate there both nights. I would stay here again if I went back to Hue.

6/10 Okay

Christina, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
So so place
Pros: hotel staff is very helpful and it's in a decent location Cons: walls are paper thin so you can hear everything from every floor; beds are very uncomfortable (lots of springs digging in your back); and the general condition of the hotel could use a fresh coat of paint to cover up all the marks on the walls. Overall? I'd give it 3 stars because of the friendly staff. But I wouldn't stay here again because the bed and its springs killed my back.

8/10 Good

Ron, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ron&pauline
Great little establishment, getting a bit tied but still good value. Staff were very helpful in all facets of our stay from good food to tourist attractions and taxis. This is very close to the water puppet display and good street food.

8/10 Good

Huy, Ho Chi Minh city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap to stay
Cheap hotel to stay at. My room, however, has no view at all. It's a small room with a bathroom. Amenities are minimum. There's soap but no shampoo.

8/10 Good

Michele, Malaga spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hue visit
Well situated. Breakfast choice a bit poor. Staff very friendly and efficient. Thank again to the receptionist who let me stay in an A/C room till the bus arrived because I was not well.

10/10 Excellent

Katerina, Ontario, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I dont know why its ranked a 2* .....
This hotel, just the condition of it, is at least a 4 start hotel anywhere in europe or north america. What makes it a 5 start in our opinion is the staff. Best service and staff we have experienced in Asia. The hotel room has a newly renovated and beautiful bathroom, large bedrooms and very comfortable beds. Wifi, tv, ect... All work prefectly. Free breakfast included, also amazing, buffet style + eggs made to order. Overall, 5* plus and would recommend to everyone who needs a place to stay in Hue. You will not regret it.

8/10 Good

Tanya

Liked: Cleanliness, property conditions & facilities, room comfort
Than Thien Friendly
The hotel is located in a good area. The streets behind the hotel are filled with restaurants and bars as well as shops and travel agencies. Short walk from the river which is very nice after sunset with a market. The room was very clean and hot water plenty. The hotel has an elevator. Service was good and staff quite helpful and social. We booked a day tour at the hotel with a very reasonable price. The tour included almost all the sights and the tour leader was also nice. We took the bus from Hoi An to Hue, and the bus station was across the river so we took a taxi and got to the hotel in like 10 minutes. I was not very happy with the breakfast but it was my personal opinion. The buffet included rice and noodles as well as some dumplings and fruit. They would also make you fried/boiled eggs if you wanted.

10/10 Excellent

Kyle-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, great location and big breakfast. Would definitely recommend this hotel.
Dear Guest, Thank you very much for your good 5* review. We will try our best to offer good services. Thank you, thank you.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Patricia, Florida, USA

Liked: Cleanliness, staff & service, room comfort
Convenient Location and Great Breakfast
I stayed here four nights as I explored the areas sights. The location was very central. It was a short walk to the riverfront and Cham Sculpture Museum. Lots of food choices nearby, bother Vietnamese and western. Room was small but comfortable and clean. Hot water was plentiful and hot. Staff was helpful and friendly. Made to order breakfast, both western and Vietnamese was included. I only opted for the Vietnamese. It was so fresh and delicious each morning. Great value for the cost.

8/10 Good

David, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Good location staff friendly. There's heaps of restaurants and bars around. Room was very clean. Breakfast is good if you get there early if you go down after 9 theres not much left. We rented a scooter for a good price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vladimir

10/10 Excellent

Thomas, Victoria B.C. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
I was very happy with my stay at the Than Thien Friendly Hotel.The room was very clean and comfortable, the buffet breakfast delicious, and the staff extremely friendly and helpful. I look forward to staying here again when I return to Hue. I would recommend the Than Thien Friendly Hotel to all my travelling friends.

10/10 Excellent

martina, queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
It's a very nice budget hotel I would recommend to everyone. Very friendly and helpful staff. Very good breakfast. We stayed there twice and really loved it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience Hue
Central location, very helpful staff. Overall happy with the stay. Might help to ask for a room with a real window. Mine only had a window to the hall - and that also meant the inconsiderate people up extra early blabbing in the hallway made it impossible to sleep.

10/10 Excellent

Sigitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bernie, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and quiet!
This hotel lives up to its name...Friendly! The nicest staff we've had in our hotels in Vietnam. Very fluent in English. The hotel was also the best value we had on our trip. Very clean, very quiet and very comfortable sleep. Compact room but all that we needed. Wish we could have these conditions in every hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

A, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to perfect stay
Very friendly staff and owner. They offered to upgrade us to deluxe room free of charge, which was a good start. Good wifi coverage, one of the few examples in Vietnam. Clean and spacious room. Good location. Most of all, very friendly service. The key staff typically spoke good English, which was refreshing. They were notably helpful. The owner appears personable, and offered guests free food and drinks for New Year's Eve Party. Highly recommended.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

eddie, london UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel knowledgeable staff
Good location, clean hotel, friendly and knowledgeable staff and very reasonably priced

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Little Hotel
Fabulous little hotel. Staff are very friendly and helpful. Room was fantastic and within easy walking distance of the "Citadel".