Thank you for sharing your feedback with us. We're deeply sorry to hear about your disappointing experience. Please accept our sincere apologies for the cleanliness issues and maintenance issues you encountered during your stay. Your comments are concerning, and we will address them immediately to ensure our facilities meet the highest standards. We truly value your input and hope to have the opportunity to regain your trust in the future.

Thank you for your kind feedback! We're thrilled to hear that you enjoyed our clean facilities and breakfast offerings. We hope to welcome you back again soon for another great stay!

Thank you for your wonderful review! We're delighted to hear that you found our hotel to be clean, safe, and convenient, with friendly service. It's great to know that you enjoyed our hot breakfast and found it to be a tasty addition to your stay. We're glad we could provide you with a convenient location close to HersheyPark. We hope to welcome you back again soon for another enjoyable stay!

Thank you for the perfect score! We're thrilled you had such a wonderful experience during your stay. We hope to welcome you back again soon!

Thank you for your glowing review and for choosing to stay with us! We're thrilled to hear that you had a perfect experience. We look forward to welcoming you back again soon.

Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. We hope to welcome you back soon for another wonderful stay.

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel clean and comfortable, and we appreciate your positive comments about our breakfast offerings.We understand that the proximity to the train track was a concern for you, and we sincerely apologize for any inconvenience it may have caused during your stay. We value your input, and we'll certainly take your feedback into consideration as we continuously strive to improve the overall experience for our guests.If your travels bring you back to the area, we'd love the opportunity to host you again and ensure a more restful stay. Please feel free to reach out to us directly so we can assist with any special requests or preferences.Thank you for choosing us, and we hope to welcome you back in the future.

Thank you so much for taking the time to rate your recent stay with us on Hotels.com! We're thrilled to see that you gave us an 8 out of 10.Your positive feedback is greatly appreciated, and it motivates us to continue providing excellent service. If there's anything specific you enjoyed during your stay or any suggestions you have for improvement, we'd love to hear them.We hope to have the pleasure of hosting you again in the future. Safe travels, and thank you for choosing us!

Thank you for sharing your feedback with us. We appreciate your honest review and would love to learn more about your experience to better address any concerns. If there's anything specific you'd like to share, please feel free to reach out to us directly. We value your input and hope to have the opportunity to enhance your experience in the future.

Thank you for taking the time to provide your feedback. We appreciate your review and would love to understand more about your experience. If there are specific areas you feel we can improve, please feel free to share. Your input is valuable, and we hope to welcome you back for an even better stay in the future.

Thank you for taking the time to leave us a perfect rating! We're thrilled to hear that you had a wonderful experience with us. We hope to welcome you back again soon.

Thank you for the 8 out of 10 rating! We're delighted to hear you had a positive experience. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We appreciate your feedback and hope to welcome you back for an even better stay.

"Thank you for taking the time to review your stay! We appreciate your feedback and hope to make your next visit even better. Please let us know how we can turn that 8 into a perfect 10!"

"Thank you for choosing to stay with us after your Hershey visit! We're glad our location near shopping and dining added convenience to your trip. Hope to host you again soon!"

Thank you for sharing your feedback and giving us a 4 out of 5 rating. We're pleased to hear you had a positive experience. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear them. Looking forward to hosting you again in the future!

Thank you for choosing to stay with us at Holiday Inn Express and for sharing your wonderful experience! It's fantastic to hear that our accommodations provided a comfortable and welcoming retreat after your adventures at Hersheypark Candylane.Experiencing the breathtaking lights must have been magical, and we're thrilled that our clean, comfortable, and spacious rooms were the perfect complement to your trip. We strive to offer a cozy sanctuary for our guests, especially after spending time outdoors in the cold.Your kind words mean the world to us, and we're grateful for your appreciation. Should your travels bring you back this way, it would be our pleasure to welcome you for another delightful stay.

Certainly! Here's a response you could use:---Thank you for taking the time to share your feedback with us. We're glad you chose to stay at our hotel and appreciate your thoughts on your experience.We take all feedback seriously as it helps us improve our services. If there were any specific aspects you believe we could enhance to elevate your stay to a 10 out of 10 experience, we would love to hear more details.Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.

Absolutely! Here's a response you could consider:Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you had a positive experience overall.Your 4-star rating is greatly appreciated, and we're delighted that you enjoyed your time at our hotel. If there are any specific areas where you feel we could improve and make your next visit even better, please don't hesitate to let us know.We strive to provide exceptional service and accommodations, and we look forward to the opportunity to welcome you back and create an even more memorable stay for you.

Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the coziness of our establishment and found it conducive to relaxation before your appointment. We're committed to ensuring a welcoming environment for all our guests, and we're pleased that you noticed the efforts we put into handicap accessibility. Should you require any assistance in the future, please don't hesitate to let us know. We look forward to welcoming you back for another relaxing experience.

Thank you for sharing your feedback and for choosing to stay with us. We're glad to hear about your experience, and we appreciate your rating. Your thoughts are valuable as they help us improve. If there's anything specific you feel we could enhance to turn your experience into a perfect 10 next time, please feel free to share. We're committed to making every stay exceptional and hope to welcome you back soon for an even better experience.

Thank you for your glowing review! We're thrilled to hear that you found our hotel super cute and enjoyed the festive decorations. It's wonderful to know that your family had a great time at the pool and hot tub. Being close to Hershey Park and Sweet Lights, along with convenient shopping and dining, truly makes our location special. We can't wait to welcome you back for another delightful stay. Until then, safe travels and warmest regards from all of us here!

Morning Julia,I'm truly sorry to hear about the disturbance you experienced on the 3rd floor during your stay. Your comfort is incredibly important to us, and I apologize for the noise caused by children playing in the hallway. We'll take measures to ensure that such disturbances are minimized in the future, ensuring a peaceful and enjoyable stay for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more serene experience on your next visit.

Thank you for the 5 out of 5 rating.Come back and visit soon.

Evening Daria,Thank you for sharing your feedback following your recent stay with us. We appreciate your honesty and take all guest reviews seriously as they contribute to our ongoing efforts to enhance our services.We're sorry to learn that your experience fell short of expectations, and we would love the opportunity to understand more about your specific concerns. If you're open to providing more details, we encourage you to connect with us through the Expedia message app. Your insights will assist us in addressing any issues and improving our services for future guests.We value your feedback, and your satisfaction is our priority. We hope to have the opportunity to better serve you in the future.

Thank you for your feedback. We understand that the rates offered by online retailers like Expedia can sometimes be more competitive than local rates. We're glad to hear you found our hotel's proximity to Hershey Medical Center convenient. We hope to welcome you back in the future, and please don't hesitate to book through Expedia if it offers you a better deal.

Afternoon Sharon,Thank you for the 5 out of 5 rating on Expedia.Come back and visit soon.

Thank you for your 5-star rating! We're delighted to hear that you had a pleasant experience with us. We hope to have the pleasure of hosting you again in the future.

Thank you for taking the time to share your comments regarding your recent stay with us. We are thrilled to hear that you had an excellent experience, and we genuinely appreciate your positive feedback.It's wonderful to know that you enjoyed our hot breakfast offerings. We believe that a great breakfast is the perfect way to start the day, and we're delighted that it added to your overall satisfaction during your stay.Your kind words are truly motivating for our team, and we hope to continue providing you with exceptional service and memorable experiences in the future.If there's anything specific you'd like to see or experience during your next visit, please don't hesitate to let us know. Your preferences are important to us, and we're here to ensure that your future stays are just as enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Warm regards,

Thank you for your perfect 5 out of 5 rating! We're thrilled to have exceeded your expectations. We look forward to welcoming you back in the future for another outstanding experience.

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic stay at our hotel and that our friendly and accommodating staff made your experience even more enjoyable.It's great to know that you appreciated the cleanliness of our property and found our location convenient, especially with the proximity to various fast-casual dining options. We always strive to make our guests' stays as seamless as possible, and we're pleased to hear that our flexibility with early check-in and late check-out met your needs without any hassle.Your kind words about our brand-new lobby and inviting rooms mean a lot to us. We take pride in providing a comfortable and welcoming environment for our guests.Thank you for your high recommendation! We look forward to welcoming you back for another exceptional stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Safe travels, and see you again soon!

Dear Stephanie,Thank you for your fantastic rating of 10 out of 10! We are thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Warm regards,

Morning Jo,So glad you enjoyed your stay with us.Come back and visit soon

Afternoon Courtney,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, and that you enjoyed our breakfast. We appreciate your kind words and hope to welcome you back in the future.Best regards,

Dear John,Thank you for bringing this to our attention. The 50 charge you mentioned was actually an authorization for incidentals during your stay, and it has since been released. Since you departed on October 10th, 2023, please note that it can take up to 5-7 business days for this authorization to be fully released back to your bank account.We appreciate your understanding, and we're here to assist you if you have any further questions or concerns. We hope you had an enjoyable stay with us and look forward to welcoming you back in the future.Best regards,

Morning Joel,Thank you for taking the time to rate our hotel. Come back and visit soon.

Dear Marianne,Thank you so much for taking the time to leave such a wonderful review of your recent stay with us! We are delighted to hear that you had an exceptional experience and that everything about our property met your expectations, from our attentive staff to our refreshing pool, delicious breakfast, and comfortable rooms. Your kind words are greatly appreciated, and we hope to have the pleasure of hosting you again in the future.Warm regards,

Morning Keith,Thank you for the 5 out of 5 rating. So glad you enjoyed your stay with us.Come back and visit soon.

Dear Jennifer,Thank you for taking the time to leave us a review and share your feedback. We appreciate your honesty and value your input.While we're glad to hear you had some positive experiences with us, we also understand that there may have been aspects of your visit that didn't meet your expectations. Your feedback is essential in helping us improve and provide a better experience for all our customers.If you could kindly share more specific details about your visit or any areas where you believe we could have done better, it would be immensely helpful. We take all feedback seriously and use it to make necessary adjustments to enhance our services.Please don't hesitate to reach out to us directly if you have any further comments or concerns. We are committed to making your next experience with us a more enjoyable one and look forward to serving you again in the future.Thank you for choosing us, and we hope to have the opportunity to exceed your expectations next time.

Dear Stephen,Thank you so much for taking the time to leave your feedback about your recent stay with us. We truly appreciate your kind words and are delighted to hear that you had a great experience overall.We apologize for any inconvenience caused by the ongoing property upgrades and construction activity. We understand that this can be disruptive, and we are working diligently to improve our facilities to enhance the guest experience in the long run.It's wonderful to know that you found our staff to be friendly, enjoyed our pool, and had a great breakfast during your stay. Your positive comments will certainly motivate our team to continue providing excellent service.We hope to welcome you back in the future once our renovations are complete, so you can fully enjoy all the improvements we are making to make your stay even more enjoyable.Thank you for choosing our property, and we look forward to serving you again in the future.Warm regards,

Morning Larry S.Thank you for taking the time rate our hotel. So glad you enjoyed your stay with us.Come back and visit soon.

Dear Thomas,Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and value your input. We're glad you chose to stay with us, and we're sorry to hear that your experience didn't meet your expectations.Your feedback is essential in helping us improve our services, and we'd like to learn more about what we can do better. If you have any specific comments or suggestions, please don't hesitate to share them with us. We take all guest feedback seriously, and your insights will contribute to enhancing our offerings.We hope you'll consider giving us another opportunity in the future to provide you with a more satisfactory experience. Please feel free to reach out to us directly if you plan to stay with us again, and we'll do our best to ensure your next visit is exceptional.Thank you once again for choosing our establishment, and we look forward to the possibility of serving you better in the future.Warm regards,

Dear Nancy,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our property. We are thrilled to hear that you had such a fantastic experience!Our team takes great pride in providing exceptional service, and it's heartwarming to know that you found our staff to be wonderful. We're also delighted that you found the cleanliness and updates of our property to your satisfaction. Maintaining a comfortable and up-to-date environment for our guests is a top priority for us.It's great to hear that you enjoyed our breakfast offerings, and we're pleased to know that our proximity to Hershey's Chocolate World and the amusement park added convenience and value to your stay. We understand how important it is for our guests to have easy access to nearby attractions.Your recommendation means the world to us, and we can't wait to welcome you back for another enjoyable stay. If you have any further comments or suggestions to help us improve, please feel free to share them with us. We're committed to making each guest's experience exceptional, and your feedback is invaluable in that regard.Thank you once again for choosing to stay with us. We look forward to hosting you on your next visit to Hershey!Warm regards,

Morning Yoon,Thank you for taking the time to review our hotel. So glad you enjoyed your stay with us.Come back and visit soon.

Evening William B.Thank you for taking the time to review our hotel. So glad you found us to be the perfect layover spot after attending the concert. Come back and visit soon.

Thank you for your perfect 10 out of 10 rating! We're thrilled to have exceeded your expectations. We look forward to welcoming you back in the future for another outstanding experience.

Morning Tonya,Thank you for taking the time to rate our hotel.Come back and visit soon.

Evening Aneta,Thank you for taking the time to rate our hotel. Glad to hear you enjoyed your stay with us. Come back and visit soon.

Evening Janeth,Thank you for taking the time to rate our hotel. So glad to hear you enjoyed your stay with us. Come back and visit soon.Sincerely

Morning Rosario,Thank you for the 5 out of 5 rating about your recent stay with us.Come back and visit soon.