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베스트 웨스턴 하버 인 & 스위트 헌팅턴 - 선셋 비치 여행 후기

2.5 out of 5
베스트 웨스턴 하버 인 & 스위트 헌팅턴 - 선셋 비치
16912 Pacific Coast Highway, Huntington Beach, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 847개 이용 후기 중 390개" "
평점 8 - 좋아요. 847개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 847개 이용 후기 중 111개" "
평점 4 - 별로예요. 847개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 847개 이용 후기 중 32개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

hajeong 님, Califonia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The staff were very friendly. Thanks your kinds I wiil be back
2018년 2월에 1박 숙박함
답변 제공: Annie, Anita, Sam, Mike and Rick 님, 2018년 4월 6일
Thank you so much for your kind reviews! Please do come back and stay with us!

10/10 - 훌륭해요

DUG HEE 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good
It was good. Room was very spacious and clean.

8/10 - 좋아요

barry

가족 여행
별로예요: 숙박 시설 상태 및 시설
Needs some updating for sure, room was good.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hospitality
2024년 4월에 2박 숙박함

8/10 - 좋아요

Karina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super am Strand gelegen. Alles unkompliIziert geklappt
2024년 5월에 1박 숙박함

4/10 - 별로예요

Lance

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For 4 nights the property did not have wifi. They said somebody cut the line for service. When showering, the hot water took over 6 minutes to become hot. The design of the H/C controls are far away from the shower sprayer. Breakfast was good, unit was clean, the location was good & close to where we had to go.
2024년 5월에 4박 숙박함
답변 제공: Nicole 님, 2024년 5월 10일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Richard 님, Alamo

2024년 4월에 1박 숙박함

8/10 - 좋아요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent hotel for the price! The room is well appointed, clean, and relatively quiet considering we were facing the PCH. There’s also a nice balcony to sit on. Check in was quick and staff is pleasant. A basic hotel breakfast was included, adding to the value. The location is within easy walking distance to the ocean beach, several great dining options, and convenience stores. You can also safely access residential roads for a quiet walk on either the harbor or ocean sides of the PCH. We would definitely stay again, for a quick beach getaway!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

SHARON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room!
2024년 4월에 1박 숙박함

4/10 - 별로예요

Corinda

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was SO noisy, the staff were unfriendly and wouldn’t give us towels, the rooms were outdated and grungy and everyone and I mean everyone smoked on the balconies - the whole hotel smelled of cigarettes and marijuana. This was NOT a cheap stay and the hotel property does not reflect the cost.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Bob

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is good and bad. Parking is limited and hard to get into if you don't drive a compact. Nice friendly staff. Likely the worst, most worn out bed I have slept on in 40 years. Terrible mattress. Couch was so uncomfortable due to the fact when you sat in it the springs gave way and you sat almost on the floor. And I am average weight. Noisy. Chair for the desk was a joke. When you sat in it it went down to it's lowest setting so you were practically on the floor. Relatively good breakfast. Parking is below the hotel and it does have an elevator. It is close to the water, but you cannot see it.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Jimmy

연인과의 여행
좋아요: 편의 시설/서비스
There isn’t much dining options around wouldn’t recommend
2024년 3월에 1박 숙박함

8/10 - 좋아요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was nice and clean.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Larry 님, Eolia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our suite was good. There is mold on the tub mat that can easily be corrected instead of just being left. The interior is nice and the balcony that faces the harbor needs to have the bird droppings cleaned up. Overall, we would stay here again if we return to California.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Justin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is old and outdated. Advertisement states “sound proof rooms”. This is not the case whatsoever. Internet wouldn’t work and neither would tv. A staff member was in my room for 30 min and suggested I speak to the manager. However, they never returned my phone calls. Contacted Expedia directly and I was not helped either. Would not recommend staying here
답변 제공: Sam 님, 2024년 3월 9일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Loretta

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is very dated and could use an update. The room smelld musty and had stains on the carpet. The front desk staff was nice. The area directly around the hotel was ok. There were a couple restaurants within walking distance of the hotel.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Annamalai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach and Bus transport are close by.
2024년 2월에 4박 숙박함

4/10 - 별로예요

Tammy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: rm 님, 2024년 3월 11일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Misty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Haven't had breakfast yet. Check in was nice. I don't know his name, but the lobby employee was very helpful. Our room is beautifully remodeled except the stained carpet. Kind of gross
2024년 3월에 1박 숙박함

8/10 - 좋아요

David

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had a great view towards the yachts, Bolsa Chica estuary, and Highway 1
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Richmond 님, Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Jason

.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Aj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

8/10 - 좋아요

manny

단체 여행
I didn’t like that the bathroom floor was so cold, and there was no heat inside and I didn’t like the sink outside in the bedroom
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lindsay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really enjoyed this property and the balcony view
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Reginald

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We Really liked the room with jacuzzi inside and with a cozy and nice balcony. Room was clean, no smells, and plenty spacious. However, the large room TV was difficult to operate as there is no tv guide function and difficult to navigate channels. Breakfast room and service was nice and better than most at this price point.When i checked out at the front desk, literally all the staff member said was, "ok!". Really? No "thank you, hope you had a nice stay, bye, or see you next time". She could have been much more warm, cordial and attentive to a friendly departing customer. Needs some customer service training
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Its a little dated but overall, a nice stay. We had dinner at Capt Jacks which is so close and incredible which is why i chose this hotel. Very comfortable and I would recommend.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Bradley

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
You get what you pay for, sort of...
Traffic noise is remarkable for a place that boasts soundproofing. It is a busy road and you will hear the road noise guaranteed. The bed was extremely uncomfortable but thankfully we got the room with the jacuzzi tub. That saved us. Certainly a needed necessity. Breakfast was okay. Parking was an adventure as I have a full size truck. Real good hot water for the shower, again, a saving grace.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Steve

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Paula

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Kathryn

연인과의 여행
좋아요: 직원 및 서비스
This hotel is very loud especially if you get a room on the street side. During our stay housekeeping walked right inside of our room while we were sleeping without knocking of any kind. We had a late checkout. Thankfully we put the chain lock on the door. The air conditioning needs a tune up. My room needed an air filter change and you could tell, after having the air on for 10 minutes my breathing changed, and I had a tight chest. Would have hoped for better.
2023년 12월에 1박 숙박함
답변 제공: IA 님, 2023년 12월 12일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 562-592-4770.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,05672 PropertyManager

8/10 - 좋아요

Kent

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in a very good location close to the beach and many local attractions. It shows the benefits of renovations and improvements. The elevator is a very nice touch for a smaller facility. Unfortunately, it faces a busy street and traffic is noisy. Parking is also very limited although street parking is possible nearby. The interior furnishings are very nice and show very good execution by someone who has had interior design experience. The staff was courteous and friendly. They did their best to accommodate us with an early check-in. I would stay in this facilty again if I were in this area.
2023년 12월에 1박 숙박함
답변 제공: IA 님, 2023년 12월 12일
Dear Keny,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 562-592-4770.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,05672 PropertyManager

2/10 - 너무 별로예요

Taylor

2023년 7월에 2박 숙박함
답변 제공: Nicole 님, 2023년 12월 21일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Jennifer

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk guy was rude
2023년 11월에 1박 숙박함
답변 제공: IA 님, 2023년 11월 26일
Sorry for what you experienced. Hopefully you have a better experience next time around.

6/10 - 괜찮아요

David

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
After a certain time at night you only had access to 7-Eleven across the street. Only one restaurant in walking distance. And they open at 4:30 p.m. prices are a little high. No access to nightlife. No bars or entertainment around
2023년 11월에 2박 숙박함
답변 제공: IA 님, 2023년 11월 26일
Dear David,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 562-592-4770.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Shawna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay here often over the years. It’s a nice property with friendly staff.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean nice room
2023년 10월에 1박 숙박함

4/10 - 별로예요

Jennifer

PARKING IS UNDERGROUND ONLY. We could not park our Tacoma with pop up camper in the parking garage. We had to eat the price of this hotel room and go somewhere else. I feel parking situations in hotel listings in general are not given enough thought or enough detail. "Free parking" does not tell us a whole lot
2023년 10월에 1박 숙박함

8/10 - 좋아요

Gabriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All was great breakfast was great.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Raymond

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
It is only a couple blocks to the ocean. We had a bay view room. We weren't allowed a 1.5 hour early check-in, even though it was mid week low occupancy. It is across the street from a 7-11. A homeless man, about 40, on a skateboard was in the parking garage at 8 PM, who was probably looking for cars to break into. The hall carpet had been flooded and was still wet. The 2nd nite, there was a strong mold smell and my wife had trouble breathing until we got an inhaler at a pharmacy.
2023년 9월에 2박 숙박함
답변 제공: BWFD 님, 2023년 9월 18일
We thank you for taking the time to share your experience at our property and it is worth clarifying that we have not had a flooding problem in our hotel. The wet carpet was due to our monthly carpet cleaning (deep cleaning) for hallways and rooms to ensure a clean environment throughout. In reference to the smell of humidity, it is due to the proximity to the harbor, the smell that is perceptible along the beach and locations along the harbor. Being a beach area, residents and visitors to the city frequently do their exercises in the surroundings and it is common for them to enter our parking area due to the good lighting or to take a short break. We appreciate your comment and our staff will be more attentive to these details. If there is any other way we can contact our front desk staff in a friendly manner, we will help you.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Room was very clean
2023년 9월에 1박 숙박함

4/10 - 별로예요

Frank

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room smelt bad and cleanness seemed questionable.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Socorro

연인과의 여행
When I arrived to the hotel it was hot inside, down the hallway, even in my room. Once I turned on the cooler by the morning it was nice and cool. Over all it was okay but I will not be coming back to this hotel. Thank you.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great! The staff was friendly, beds were clean and the breakfast was good.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Stephanie

2023년 8월에 1박 숙박함
답변 제공: BWFD 님, 2023년 8월 31일
Dear Stephanie Gustin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 562-592-4770.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Harbour Inn & Suites

4/10 - 별로예요

Stephanie

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
So the parking is relatively large place. This place looked like something out of a horror maze. Super creepy vibes. The carpet in the room was wet. The floor had a sticker shower mat which is disgusting. There were gnats in the room and the furniture in disgusting. I would suggest only staying here if you need a place to stay. This place isn’t comfortable it’s a place by the beach. That’s the only plus.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve maker didn’t work.
2023년 8월에 3박 숙박함
답변 제공: BWFD 님, 2023년 8월 14일
Hello, sorry for the inconvenience. We did take longer than usual to fix it but it is all fixed and running,Thank you..

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함