Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

Dear Kiran, Thank you for sharing your valuable feedback. We are very pleased to learn how much you have enjoyed your experience with us. I would like to thank you for letting us know how impressed you were with the services you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad. Regards, Pranay Verdia Cluster General Manager

Dear Sanjay, Thank you very much for such a great review. We continuously work to create good experiences for our guests I would like to thank you for letting us know how impressed you were with our hospitality and the dining. I We are grateful for your support and look forward to your next visit. Regards, Pranay Verdia Cluster General Manager

Dear Guest, Thank you for bringing this to our attention. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory, please accept my heartfelt apology. All of us at Sheraton Hyderabad endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. We do recognize that at times we make mistakes, it is important that we learn from these mistakes in order to continuously improve. Please share your contact to further discuss this. We are thankful and grateful for your patronage, and hope that we have assured you that our commitment to fulfill your every need during your stay with us is true and earnest. We eagerly look forward to welcoming you back. Warm Regards,

Dear Mitesh, Thank you for giving us the opportunity to serve you and for bringing this issue to our attention. I understand your frustration. Customer care is amongst our highest priorities and we will work with our team to prevent another experience like this from happening in the future. Please share with us your contact details, so that we can learn more about your experience. Thank you again for your honesty and the opportunity to improve our hotel! We eagerly look forward to welcoming you back. Warm Regards, Team, The Sheraton Hyderabad Hotel

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your feedback with us. We deeply regret the experience you faced in regard to your visit to the hotel. We apologize for not being able to meet your expectations with the hospitality provided, this should not have happened. Rest assured, your message has been conveyed to the concerned department to look into the matter and help resolve the issues at hand so we can continuously create a better experience for our guests. Best Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your feedback with us. We deeply regret the experience you faced in regard to your visit to the hotel. We apologize for not being able to meet your expectations with the hospitality provided, this should not have happened. Rest assured, your message has been conveyed with the concerned department to look into the matter and help resolve the issues at hand so we can continuously create better experience for our guests. Best Regards, Pranay Verdia General Manager

Dear Guest, Thank you for choosing to stay with us and giving us the opportunity to serve you. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Sheraton Hyderabad endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive, and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. We do recognize that at times we make mistakes - it is important that we learn from these mistakes in order to continuously improve. We are thankful and grateful for your patronage and hope that we have assured you that our commitment to fulfilling your every need during your stay with us is true and earnest. We eagerly look forward to welcoming you back. Warm Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

Dear Guest, Namaste! Thank you for sharing your feedback on Expedia. We are happy that Chef Benjamin from Zega ensured your experience was pleasant and memorable. At the Sheraton Hyderabad Hotel, we strive for excellence and spare no effort to ensure our guests receive nothing but the best and we are glad the team was able to deliver on your expectations. We look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Best regards, Pranay Verdia General Manager

Dear Guest, Namaste! Thank you for sharing your feedback on Expedia. We are happy that Abhay Kumar and Bikash from Culinary ensured your experience was pleasant. At the Sheraton Hyderabad Hotel, we strive for excellence and spare no effort to ensure our guests receive nothing but the best and we are glad the team was able to deliver on your expectations. We look forward to your next visit to Sheraton Hyderabad, one of the finest hotels in Gachibowli. Best regards, Pranay Verdia General Manager

Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to welcoming you at Sheraton Hyderabad in the future and give us an opportunity to provide enriching experiences. Regards, Pranay Verdia General Manager

Dear Guest, Thank you for taking out time to write a wonderful review. I am so glad to know that together as a team we delivered a memorable experience. It is patrons like you who lend stature to our hotel. Thank you for your appreciation. We look forward to hosting you once again at Sheraton Hyderabad Hotel. Till then take care and stay safe. Best Regards, Pranay Verdia General Manager

Dear Thank you for sharing your valuable feedback. We are sad to know that you did not have as great in-room dining experience with us as we would have liked you to have. We would personally look into the points highlighted by you above and would like to apologize for not meeting your expectations. May we please request you to share your contact number so we can personally address this issue. Please allow us to mention that guest satisfaction is the utmost priority for us as it is our endeavor to offer an unparalleled service experience to all our guests and I sincerely hope you would visit us again to experience the Sheraton Hyderabad hospitality. Warm regards, Team Sheraton Hyderabad