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"The room was spotless and the staff were super friendly and accommodating."

"The room is great small but what else do you expect in Japan. There is storage under the beds but not a whole lot. The amenities are very nice at the hotel if you have tattoos not so much even for foreigners. But the massage place inside the hotel very nice easy to book stays open late so doesnt clash with time spent sight seeing. And the laundry rooms can be very busy like very busy, there is multiple laundry areas and they display which ones are in use to your room on the tv. Location is great step right out to a street booming with restaurants and bars. Train station only 10-15min walk from the hotel. Would book again but wish i wouldve known the spa and pool areas dont allow tattoos. "

"Very nice hotel in an upscale central neighborhood. Comfortable bed, excellent breakfast. Short walk to metro. Highly recommend!"

"It gave me a place to refreshen up and rest with everything I needed. Thank you!"

"Property was nice but warm and the rooms were smaller than expected. Was fine for the stay but will look elsewhere should I return."

"The breakfast buffet was adequate and the cafe tickets were nice for an afternoon snack . Obviously, the best aspect of the hotel was location on Citywalk and next to Universal, even though it was a bit far fo\rom the city central"

"Nice clean and well maintained. Rooms are very small. Keep in mind if you have large and too many suitcases. "

"The staff is very helpful. The drink bar, night ramen and spring special afternoon dessert are really a plus to the stay. It is great for families with children. "

"Everything went really well. The kiosk that they want you to check in at, you have to pay a tax and it didn’t take my debit card for some reason. You needed a card with a PIN. We tried 3 different people on our party, and none of our cards worked. So we were scrambling trying to find the tax money in yen. It wasn’t expensive, I just wasn’t prepared for it. I hadn’t gone to an ATM to get more yen."