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케랄라 하우스 여행 후기

2.5 out of 5
케랄라 하우스
Lake Road, Peerumade, Kerala

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 7개 이용 후기 중 4개" "
평점 8 - 좋아요. 7개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 7개 이용 후기 중 1개" "
평점 4 - 별로예요. 7개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 7개 이용 후기 중 0개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Prem Kumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing location, comfortable stay
Comfortable location in the vicinity of tourist attractions, cozy homestay, owners were very polite and readily helpful, they always greeted with a polite face and very customer friendly. Rooms were clean and comfortable, not many amenities provided (low pricing so understood), WiFi was decent in the room we stayed. Overall felt at home.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location next to Periyar national Park.host was amazing nothing too much trouble
2019년 1월에 2박 숙박함
답변 제공: Shibu 님, 2019년 1월 30일
Dear Sir, Thanks for your valuable feed back, Thanks for staying with Us

4/10 - 별로예요

Rajeshkumar

별로예요: 직원 및 서비스, 객실의 편안함
Completely Unhappy with Owner’s attitude & facilit
Had very bad experience with annoying uncomfort and irresponsible attitude of the owner Shibu. We booked two rooms with balcony for four of us for a night. It was raining when we reached in evening so after dinner we went to bed. Suddenly we woke up around 12 midnight as it was very hot since AC and lights were off. Assuming power failure, waited for its return but alas it did not till morning 6 am, ultimately spent the night in complete darkness without AC or Fan. In morning when complained to Shibu why there was no light whole night when all other neighbouring home stays had it? Then he said that he had switched off the main supply from ground floor. We asked why? We said how can he do it leaving his guests without electricity whole night? He replied, “it’s always our practice to switch off lights after 11-11.30 in the night.” We said it’s a basic facility of comfort and power supply every guest expects, to which he said, this is home stay not a hotel so we can’t expect such services. We were very upset with his response and such a careless attitude toward guests. Hence we asked to refund the charges in absence of such facility, to which he rrefused raising his voice.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and beautiful view
I recommend this hotel, very clean and the position is perfect for visiting the park.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Value for money, very humble and helpful staff above all excellent location
답변 제공: Shibu 님, 2017년 3월 4일
Dear Sir, Greetings from Kerala House ! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !

8/10 - 좋아요

mascha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Centraal en toch rustig met mooi uitzicht
Rustig gelegen met prachtig uitzicht over het achterliggende natuurgebied. Geweldige service en erg vriendelijke eb behulpzame familie.
답변 제공: General Manager 님, 2017년 3월 4일
Geachte heer, De groeten ! Het is een genot om te weten dat u uw verblijf bij ons hebben genoten. Graag willen wij u bedanken voor uw waardevolle feedback over ons hotel. We kijken ernaar uit om u weer van harte welkom .. Een fijne dag verder !.

10/10 - 훌륭해요

Brigitte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel bien placé et propre
Accueil très chaleureux
답변 제공: General Manager 님, 2017년 3월 4일
Cher Monsieur, Salutations! C'est un plaisir de savoir que vous avez apprécié votre séjour chez nous. Nous tenons à vous remercier pour vos précieux commentaires sur notre hôtel. Nous avons passé un bon moment. Bonne journée !