Find hotels near Illinois State Museum-Lockport Gallery, Lockport from ₩99,306

"Clean room as always Accessible to all main spots in Chicago "

"I think you took advantage of people needing a place to stay when their flight was cancelled. The price was very inflated but we had very little choice about where we could stay. "

"Great experience "

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"Yes"

"Lovely"

"The hotel is very nice overall! We loved the games area in the lobby! Maybe it’s just that they’re extremely short staffed for the size of the place, but when disappointments keep happening you start to feel let down. Expect long lines at the front desk for check in or anything else. We couldn't get a response about getting an extra blanket for the room and they only have an automated system to help you with guest service. We also had to wait a couple hours for our luggage to get to the room after we arrived which was inconvenient. Also, heads up - we weren’t made aware at check in that the pool/hot tub area closes at 9:45 pm and that you need a reservation after 2:30 pm so we weren’t able to use either when we were there. That was a bummer for the kids since that’s why we booked this hotel!"

"The bathroom exhaust and the hot tub were so loud it completely ruined the ambiance. The only provide colored towels (black and maroon) which is kind of gross because how can I determine if these towels are clean, breakfast was awful (granola bars, cereal bars, and cookies), and the customer service was very poor."

"The room was clean. The staff was very friendly. However, I specifically chose this hotel because parking was available. When we arrived, however, parking was not available. I was instructed that there was a lot down the street, outside, and I could park there. It was very inconvenient, especially since I had a friend with me who is not capable of walking the few blocks and uses a cane. After asking several times, I was told that some Parking had opened the following morning and I moved the car. I was then charged $87 overnight instead of the advertised 54. The other issue is the fact that there was absolutely no water available in my room the second morning of my visit. There was apparently a plumbing issue and the entire hotel was out. I understand that these things happen, but there was no attempt made to make accommodations or provide water when I inquired at the front desk. There was no running water in the entire hotel, no restrooms, no faucets, nothing. Again, I understand that things happen, however, my bill totaled over $450 for two nights accommodations. Not outrageous, but not an insignificant amount, considering two of the major amenities that I had hoped to expect were unavailable. "