We sincerely apologize for the inconveniences you encountered during your stay. Your experience is not reflective of the standards we strive to uphold. We regret that the pool view you anticipated was obstructed by rails. We understand how this could be disappointing, I apologize if we failed to offer you a room switch with out an obstructed view. It is unacceptable that your bed lacked proper sheets, this does not meet our housekeeping standards. We appreciate your feedback as it helps us improve our services. Thank you

Thank you for your review! We're glad to hear that you found our location convenient and accessible on foot from the airport. It's great that your room was pleasant and that our staff were helpful. We understand that parking fees can add up and appreciate your feedback. We hope to welcome you back soon and provide you with another positive experience!

Thank you for your feedback. We're sorry to hear that you found some areas of the property dated and that the pillows were not comfortable. We are continually working on updates and improvements to ensure a better experience for our guests. Your comments about the pillows have been noted, and we will look into providing more comfortable options. We appreciate your input and hope to have the opportunity to provide you with a more comfortable stay in the future.

Thank you for your detailed feedback. We're sorry to hear that your stay did not meet your expectations and apologize for the issues you encountered. While we're glad you noticed the room updates, we regret the lack of amenities such as a small fridge and smart TV. We'll consider your suggestions for future improvements. We apologize for the inconvenience with housekeeping. This is not our standard, and we will ensure better training for our staff. We're also sorry for the noise and safety concerns you experienced. The safety and comfort of our guests are paramount, and we take such matters very seriously. We'll be working with our security team to address these issues immediately.We understand your decision to choose a different property in the future, but we appreciate your feedback as it helps us improve. If you have any further concerns or would like to discuss your stay in more detail, please contact our management team directly. Thank you again for your review.

Thank you for your feedback. We're truly sorry to hear about your experience and apologize for the condition of your room. Cleanliness is a top priority for us, and we clearly missed the mark during your stay. We'll address these issues with our housekeeping and maintenance teams immediately.Regarding the parking fee, we strive to provide all relevant information on our site, and we apologize if this was not clear. We will review our listings to ensure that all details are transparent.We value your feedback and would like the opportunity to make things right. Please contact our management team directly so we can discuss your stay further. Thank you for bringing these issues to our attention.

Thank you so much for your kind words! We're thrilled to hear that our front desk team made you feel welcomed and valued. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Safe travels!

Thank you for your kind review! We're delighted to hear that you enjoyed our style and the updates we've made to the facility. It's great to know that your room was clean, quiet, and that you found the bed and pillows very comfortable, ensuring you had a good night's rest. We're also pleased that our proximity to UC Irvine was convenient for your visit. We look forward to welcoming you back on your next trip to the area!

Thank you for taking the time to rate your stay with us, I'm glad you enjoyed your stay. We hope to welcome you back again anytime. Thanks!

Thank you for taking the time to rate your stay with us. We hope to welcome you back again anytime.

It sounds like you had a pleasant stay overall! It's great to hear that the staff were friendly and helpful, and that your room was clean with a lovely balcony/patio. However, I understand your frustration with the outdated TV and the lack of smart casting or a TV guide channel. It seems like the hotel could improve in that aspect to enhance the guest experience. It's also helpful to know about the parking situation for future guests, although it's unfortunate that it comes at an additional cost. Hopefully, despite these minor inconveniences, you were still able to enjoy your time at the courtyard/pool area. Thank you for sharing your feedback!

Thank you for sharing your feedback with us. We appreciate hearing about your experience. We'll definitely take your comments into consideration as we continually strive to improve and enhance our guests' experiences. If you have any further thoughts or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future.

That's fantastic to hear! We're thrilled that everything met your expectations. Thanks!

I'm sorry to hear that you had a less than satisfactory experience. Your feedback regarding the parking fee and amenities is important, and I'll make sure to pass it along to the management team. We strive to continuously improve our services, and your input helps us identify areas where we can do better. If there's anything specific you'd like to address or if you have any suggestions for improvement, please feel free to share. We want to ensure your next visit exceeds your expectations.

We're thrilled to hear that you enjoyed your stay with us and found our property and rooms to your liking. It's fantastic to know that you appreciated the convenience of our on-site car rental service. Your positive feedback means a lot to us, and we hope to welcome you back for another memorable experience soon!

We're glad to hear that you had a positive experience! If there's anything specific you enjoyed or any suggestions you have for us to make your next visit even better, please feel free to share. We're always here to ensure you have a great stay.

Thank you for sharing your experience! We're delighted to hear that you found our hotel to be quiet and clean, offering the peaceful atmosphere you needed after a long day. It's fantastic that you enjoyed the view of the pool from your room. We appreciate your feedback and hope to welcome you back for another relaxing stay soon!

Thank you for taking the time to provide your feedback. I'm glad you enjoyed our pool area. We hope to welcome you back again anytime. Thanks

Thank you for taking the time to rate your stay with us. We hope to welcome you back again anytime. Thanks

Thank you for taking the time to provide your feedback and for your kind words about our staff. Thank you

Thank you for the great rating. We hope to welcome you back again anytime. Thanks

Thank you for taking the time to rate your stay with us, your feedback is important to us. We hope to welcome you back again anytime. Thank you

I'm sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we'd love to learn more about what aspects fell short so we can improve. Please feel free to reach out to us directly with any specific concerns you have. We're committed to making sure every guest has a fantastic experience with us.

Thank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. We take your comments seriously and will address the issues you mentioned with our team to ensure that we can improve upon these aspects for future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience. If you have any further concerns, please don't hesitate to contact us directly.

We sincerely apologize for the inconvenience you experienced during your stay with us. It's disappointing to hear that the issue with the shower affected your plans and that you were not satisfied with the resolution provided. Your feedback is valuable to us, and we will address your concerns with our team to prevent similar situations from occurring in the future. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.

Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay, especially the balcony and pool areas. Your satisfaction is our priority, and we're delighted that we could contribute to a memorable stay for you. We hope to welcome you back soon for another fantastic experience!

Thank you for taking the time to rate your stay with us, we hope to welcome you back again anytime. Thank you

Thank you for the great rating! We hope to welcome you back again anytime. Thanks!

I'm really sorry to hear about your experience. It sounds incredibly frustrating to have issues with your pre-paid reservation. This definitely falls short of the service we aim to provide. We'd like to make this right for you. Could you please provide more details so we can investigate and address the issue?

We're thrilled to hear that you enjoyed our pool cabanas! They're indeed perfect for relaxing and soaking up some sun. If there's anything else you loved about your stay or any suggestions for improvement, feel free to share. We'd love to hear from you!

Thank you for your feedback, and we're sorry for the inconveniences you faced. We've addressed the cleanliness issue immediately and ensured our amenities are readily available. We appreciate your acknowledgment of our morning staff and apologize for any lapse in service during your late-night check-in. We hope to welcome you back for a much-improved experience.

Thank you for taking the time to rate your stay with us. I'm glad you had an enjoyable experience. Thank you

Thank you for taking the time to rate your stay with us. We hope to welcome you back again anytime. Thanks

We're deeply sorry to hear about your disappointing experience. Waiting for breakfast for 45 minutes is unacceptable, and we apologize for the inconvenience. We take cleanliness seriously, and we're investigating the coffee issue to prevent it from happening again. As for the signage, we'll ensure it's updated promptly. We appreciate your feedback and hope for the opportunity to make it right for you in the future.

We're delighted to hear that our staff provided you with excellent service during your check-in! Ensuring our guests feel welcomed and supported is a top priority for us, and it's wonderful to know that we were able to assist you with any questions you had. Thank you for taking the time to share your positive experience, and we hope to have the pleasure of welcoming you back again soon!

Thank you for your feedback on our parking fees. Your input is valuable, and we'll consider it in our ongoing evaluations. If you have any further suggestions, please share them. We aim to provide the best service possible.

Thank you for the perfect rating, we hope to welcome you back again anytime. Thanks!

We're sorry to hear about your experience with the location and the noise disturbance during your stay. Your comfort is important to us, and we apologize for any inconvenience caused by the thin walls. We'll definitely look into ways to address this issue to ensure a more restful experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you on your next visit.

Thank you for taking the time to rate your stay. We hope to welcome you back again. Thank you.

Thank you for sharing your thoughts about our hotel. We're pleased to hear that you appreciated our convenient location. We understand that our property may have an older charm, and we appreciate your feedback. We're continuously working to maintain and improve our facilities to provide a comfortable experience for all our guests. Your comments are valuable to us as we strive to enhance our offerings. We hope to welcome you back in the future and provide an even better stay. Thank you for choosing us for your accommodation needs.

Thank you for taking the time to rate your stay with us. We hope to welcome you back again soon. Thanks!

Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our location and amenities met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back on your future visits to Irvine!

Thank you for the great review! We hope to welcomce you back again anytime. Thanks!

Thank you for the great review! We hope to welcome you back again anytime. Thanks!

Thank you for the great review. I'm glad you enjoyed your stay with us. We hope to welcome you back again anytime. Thanks!

Thank you for your feedback and for choosing our property for your stay. We're delighted to hear that you found our location serene and akin to an oasis in downtown Irvine. Your comments about the cleanliness of the bathroom are duly noted, and we apologize for any inconvenience this may have caused. Rest assured, we'll address this with our housekeeping team to ensure that such lapses are rectified. We value your patronage and hope to have the opportunity to welcome you back for a flawless experience in the future.

We're delighted to hear that you enjoyed your stay with us! It's wonderful to know that you appreciated the balcony, cleanliness, spacious room, and convenient parking. We're glad that our security measures added to your peace of mind. Thank you for your kind words and for considering us for your future bookings. We look forward to welcoming you back!

We apologize for the inconvenience you experienced with our housekeeping-only-upon-request policy. We understand your concerns about cleanliness and assure you that your feedback will be addressed with our team to ensure a better experience for our guests. Should you choose to stay with us again, please don't hesitate to contact our front desk for any additional cleaning or service needs. Thank you for bringing this to our attention

Thank you for the great review! We hope to welcome you back again anytime. Thanks!